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All 15 Riviere du Loup hotels

Hotel Universel

3.0 of 5 Hotel   |   311 Boulevard de l'Hotel-de-ville, Riviere du Loup, Quebec G5R 5S4, Canada
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Hotel Universel

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A recent review
4 of 5 stars Reviewed March 2, 2014
JLVDelta Ottawa, Canada
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109 people have reviewed this hotel

Traveler rating
    21
    45
    24
    17
    2
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40
27
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ottawa, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 2, 2014

For anyone who has every done the central Canada to maritimes dash, this is an ideal overnight spot. An eclectic décor, a cozy resto bar and decent enough rooms (some with hot tubs), this hotel has a nice pool, welcoming lobby and free parking. The price isn't bad and over the years has become a mainstay for our family as... More

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joanna_lortie, Owner at Hotel Universel, responded to this review

Thank you for taking the time to give us some feedback on your stay. We are certain your fellow travellers will appreciate it. Our perfect location near by the highway and the heart of Riviere-du-Loup, the great services provided from every employee and the comfort of our rooms make the Hotel Universel of Riviere-du-Loup the place to stay. We want... More

melbourne
Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 29, 2014

Hotel quite pleasant, but no tea bags, only coffee, and no refrigerator in our room, although web site advertises them in all rooms. Front Office staff were very helpful, and pool area is nice. Overall, would recommend this hotel for the price.

Was this review helpful? Yes
joanna_lortie, Owner at Hotel Universel, responded to this review

Thank your for your comment. It is true that there is refrigerator, microwave and coffee-maker in each room as mentioned on our WebSite. Actually, we are happy to hear that you enjoyed your stay and that you will recommend our hotel to others readers of Trip Advisor. We look forward to welcoming you again in the near future. More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 4, 2013

I was in town for a performance so I only stopped in for one night. Front desk staff was super friendly and didn't mind speaking English to me because I'm not fluent even though my group is mostly Francophones. Room was clean and had a Samsung flatscreen, wasn't expecting that. I saw there was an outside heated pool but I... More

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joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to take the time to thank you for reviewing your last stay at the Hotel Universel of Riviere-du-Loup. We are pleased when guests share their experience and opinions on our hotel. It is so gratifying to learn that we met your expectations. We hope to see you again the next time you pass through Riviere-du-Loup. More

Kitchener, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2013

We stayed here one night, on our way from NB. We had a wonderful, clean room, great dinner and breakfast. We found the staff polite and welcoming, if mildly amused by our stilted, high school French (which wasn't required, but makes us feel good!). We would definitely stay there each road trip between Ontario and NB.

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joanna_lortie, Owner at Hotel Universel, responded to this review

Please accept our sincere thanks for the information you provided regarding your last visit with us. These comments will help us to maintain and excel in customer service. We are certain that it will help other readers make an informed decision about where to stay. We hope to have the chance to see you again soon. More

Montreal, Canada
Top Contributor
55 reviews 55 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 22, 2013

We visited the hotel Universel in august. We got a reasonable discount from our hotel reservation site. Our first impression was horrible. The room was smelly (dirty carpet smell) and we found a dirty shower cap in the washroom on top of an empty tissue box (the only one in our room so, yeah, no tissue in the room). So... More

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joanna_lortie, Owner at Hotel Universel, responded to this review

We want to thank you on behalf of the Hotel Universel Riviere-du-Loup staff for taking the time to give the Trip Advisor readers and us some feedback on your stay. Your comments are very valuable to us and will allow us to improve every aspect of the establishement. We also want to apologiz for not delivering our promise of exceeding... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed August 18, 2013

We had booked an overnight on our way from Toronto to Cape Breton. About 40 minutes from Rivière du Loup, our tire blew and we crawled the rest of the way to the hotel on the small spare. The Canadian Tire was just 5 minutes from the hotel but it was Sunday and they didn't have a mechanic working. When... More

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joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to take the time to thank your for reviewing the Hotel Universel Riviere-du-Loup. We are pleased when people share their experiences and opinions on our last stay with us. Our greatest pride and primary goal is to always have the best of our entire team to meet and exceed the customer expectations. We hope to have to... More

toronto
Top Contributor
92 reviews 92 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 14, 2013

Stayed here as a stopover on our drive to Halifax. Conveniently located halfway in our drive. Excellent place to sleep for one night. Very clean and good hotel. Good pool where the kids had fun. Very friendly reception. Overall very good experience.

Was this review helpful? Yes
joanna_lortie, Owner at Hotel Universel, responded to this review

Thank you so much for taking the time to share your satisfaction to us and especially to our future guests. Goods comments are a source of motivation for all the team. We hope to have the chance to see you again soon at our hotel. More

Ottawa
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

The hotel was clean and quiet with nice rooms that have a good quality contemporary finish including a 40 inch flat screen and some nice amenities in the hotel such as pool and workout room (also a full spa on the site but we didn't check it out). There are other hotels with views of the water in riviere du... More

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joanna_lortie, Owner at Hotel Universel, responded to this review

Thank your for your review. We are happy to hear that you enjoyed your stay. We are certain that some fellow travellers will appreciate it! Our location and quality of our renovated rooms is simply impeccable ans enviable from our competitors. We hope you will come back and visit us again soon. More

Kitchener, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 11, 2013

On our way back home we stayed in this hotel for a night. It is close to the shopping area in town. Great clean room, even if it was facing the entrance (main road), it was quiet. The WiFi was not working at all on the 4th floor. No breakfast included in the price, however the parking was free. Nice... More

Was this review helpful? Yes
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to take the time to thank you for reviewing your last stay at the Hotel Universel of Riviere-du-Loup. We are always pleased when people share their experience and opinions about our hotel. Our location within easy acces to the heart of Riviere-du-Loup, the services provided at the hotel and the cleanliness of the room/hotel make our hotel... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2013 via mobile

Travelling from NS to Ontario! Great place to stay. We did stay in the newer area not sure if that makes a difference. But the room was spacious and clean. Keurig in room with microwave and fridge. Nice to have when travelling with kids. The pool was a nice addition as well. We ordered room service. Te food was great... More

Was this review helpful? Yes 1
joanna_lortie, Owner at Hotel Universel, responded to this review

It is always so toughtful when customers take the time to express their gratitude about their stay at our hotel. We are glad you enjoyed your stay with us and we will be more than happy to get the chance to plan a future stay with you in the near future! More

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Additional Information about Hotel Universel

Also Known As:
Universel Hotel Riviere Du Loup
Hotel Universel Riviere Du Loup, Quebec
Address: 311 Boulevard de l'Hotel-de-ville, Riviere du Loup, Quebec G5R 5S4, Canada
Location: Canada > Quebec > Riviere du Loup
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 15 hotels in Riviere du Loup
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Universel 3*
Reservation Options:
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