Went for 2 nights. March 2013. The room was clean and spacious. We were in the new section of the hotel, Got a very good price with Expedia. Very satisfied. Also took the Brunch at the Restaurant La Verriere. The food was excellent but service with the waitress was poor. At a certain time we had 5 plates left on... More

This Hotel could use some updating but at $100 a night I can't complain. We stayed there with 4 other bantam hockey teams so it got pretty routy. Food was average and everything closed early couldn't get any room service at 10pm????

Stayed here recently on the way back to the maritimes. I have stayed at this hotel a number of times. It is clean and friendly. Plenty of towels and comfortable beds. The price is high compared to american motels but typically Canadian.

We stayed at this hotel very briefly last month . We arrived late, but our room was all ready when we got there and check-in was a breeze. We had a great sleep and had to leave early the next morning to catch the ferry. I found the room to be clean and pleasant, and the shower was very nice.... More

The hotel is conveniently located on the exit of the motorway 20. The rooms are a little old fashioned but very clean. They are building a new part to the hotel so that should improve. Our room smelled of smoke even though it was a non-smoking room. Pity. For the rest the Internet was really slow and difficult to access.... More

Last minute reservation.....they saw us coming from a mile. $180 night. Could of booked Chateau Frontenac for close to this price....beds are small and in serious need to be upgraded. Rooms are probably dated back to the mid 80's.

I booked this hotel on Expedia for a one night stay en route to New Brunswick. I normally book another hotel in this city but opted to try the Universel because it was $25 cheaper than my 'usual' at $120/nt. We arrived late with our 7 month old and had it not been so late I might have gone elsewhere.... More

Was there for business. The rooms, bathroom and hallways are ok but need to be refreshed, The elevator is very slow, Had breakfest at the restaurant. Did not enjoy the waffles; too much oil and bad tasting oil. Presentation ofthe food was great. I understand they are undertaking major renovation, Could be a bit pricey for what they have to... More

Driving back from Ottawa to PEI, we decided to break the journey in Riviere-du-Loup. Of the hotels offered on our preferred website, and backed by TripAdvisor reviews, we opted for 'Hotel Universel' - we weren't disappointed. Despite it's location on the outskirts of the town, the hotel amenities are fine - large, clean room, friendly, bilingual staff and two restaurants... More