We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Couchiching Inn

3.0 of 5 440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS Couchiching Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS Couchiching Inn
Write a Review

184 reviews from our community

Traveler rating
    93
    66
    17
    5
    3
See reviews for
33
94
8
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (42)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (32)
All months
Kingston, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stay in hotels weekly quite often and choose the Best Western for the rewards and the customer service. Every single time I stay in this location (as a reward member - highest earning level) I am given a faulty room. Either they smell like smoke, the sinks/tub don't drain, the fireplaces don't work, or some other issue. I received... More 

Was this review helpful? Yes
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel is average. I think it was relatively empty because i was upgraded to a larger king room. The restaurant in the lobby has very good food, but it is over priced. Rama is about 10 mins away. I would stay again, it is the best option on the area.

Was this review helpful? Yes
Innisfil, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

My last two visits were a complete waste of money. I was given a faulty room, charged full price, and given 'sorry' as a remedy! When staying at a hotel you are paying for fully functional facilities, when the hotel fails then have the gall to charge you full price, that shows you what they really think about you the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Jarrod D for your review, I am terribly sorry that you feel this way. I hadn't been aware that you have had a previous experience with our hotel. I do sincerely apologize and have responded to you directly. Further more the pothole that you do speak of is not our property and I'm sure our Desk agents has... More 

North Bay, Ontario, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First off if your reading this find another HOTEL !!!!!!!!!!! Do not stay here.Very bad service!! The manager Simon is terrible. Wouldn't help with anything. I would think about firing him if I was the owner. Overall close to the casino which is alright but the hotel itself and manager won't help you at all. They are more interested in... More 

Was this review helpful? Yes 4
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank You Jacob A for your review, we do have a No show policy at our hotel in which is what had occured. We recieved your call asking for a late arrival on the arrival date; which is no problem, there had been no notice of cancellation. I do apologize for any inconvenience this may have caused you. More 

Hamilton
Contributor
14 reviews 14 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My friends and I stayed at the Best Western "Plus" Couchiching Inn. We were impressed by the "new modern look" of the hotel..plus the fact it was close to Casino Rama for our concert that night. The staff was VERY Courteous AND Friendly which is one of the TOP TWO that we like in a hotel. The second being CLEANLINESS.... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you rvpstudios for your review we do have an elevator for our tower side suites which had been booked for the night of your stay, I'm not sure why you had been told that we do not have an elevator. I'm sorry that our breakfast had been really busy the morning after your stay which our team had not... More 

Sudbury, Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed here for 1 night while in Orillia to attend John Fogerty concert on November 13th; warm & friendly greeting by Simon at front desk; given complimentary upgrade to king bed suite with fireplace & jetted tub likely due to my BW Rewards Diamond member status; complimentary newspapers in lobby; spacious room, immaculately clean, with elegant comfortable furnishings including work... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Suzanne B for your review, we are happy that you had enjoyed your stay with us for the John Forgerty Concert. It had been my pleasure to have been able to assist you through out your stay with us :) We look forward to seeing you on your next visit to Orillia. More 

Hamilton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

A quick getaway over Thanksgiving weekend took us to the Best Western PLUS Couchiching Inn In Orillia. We have stayed here before and as before were not disappointed. We give this hotel and restaurant a big '10' overall. This is the only hotel we'll consider when travelling to Orillia again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig M, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Juanna1951 for your review. We are glad that you enjoyed your stay at the hotel and we look forward to seeing you again on your next trip to Orillia! More 

Tampa, Florida
Top Contributor
100 reviews 100 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 14, 2014

My father and I recently stayed at this Best Western and were nicely taken with the friendly staff and super comfy beds and nicely appointed rooms. The morning breakfast was outstanding and the wait people really helpful. The onsite restaurant had a great menu at reasonable prices and again the wait staff was outstanding.

Was this review helpful? Yes
Craig M, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you junglefun123 for your review. We are glad that you and your dad enjoyed your stay at the hotel. Also, we are glad that you joined us in our Portage Bistro Restaurant that is open 7 days a week for dinner. We look forward to seeing you again our your next trip to Orillia! More 

2 reviews
5 of 5 stars Reviewed October 14, 2014

I stay at the Couchiching Inn in Orillia once or twice a month when I visit family in the area. The staff is very friendly and accommodating. They've gotten to know me well and always make me feel welcome. The breakfast is fabulous and free! The rooms are well appointed - some come with a Jacuzzi. There is also a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig M, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Catherinep0 for your review. We appreciate your business very much and yes....the walking trails are amazing just outside the front door. We look forward to seeing you very soon! More 

Toronto, Canada
1 review
5 of 5 stars Reviewed October 13, 2014

We went to look at fall colours and spend an evening at the Rama Casino. The hotel was excellent and for a nominal fee you could get a shuttle bus to the casino. The bus ran hourly. Also ate at the Italian Restaurant in the hotel and had a very delicious meal. It was served promptly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Craig M, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Mary E for your review. We are glad that you enjoyed the hotel and the amenities that it has to offer. The Casino Shuttle to Casino Rama and the Portage Italian Bistro are 2 things you don't want to miss on your trip to Orillia! We look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Couchiching Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Couchiching Inn

Address: 440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
Phone Number:
Location: Canada > Ontario > Orillia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Couchiching Inn 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Cheap Tickets, Expedia, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN PLUS Couchiching Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Couchiching Hotel Orillia
Best Western Orillia
Orillia Best Western
BEST WESTERN PLUS Couchiching Inn Orillia, Ontario
Hotel Style:
#2 Romantic Hotel in Orillia

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay