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BEST WESTERN PLUS Couchiching Inn

Certificate of Excellence
3.0 of 5
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440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
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BEST WESTERN PLUS Couchiching Inn
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Ranked #3 of 15 Hotels in Orillia
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Samantha W
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
2 of 5 stars Reviewed yesterday NEW

The Best Western Couching Inn, Orillia is not fully wheelchair accessible. The first section/tower does not have an elevator, which is not clearly indicated on their website. The noise level in the hallways from the room wast extremely noisy - you can hear everything.. The breakfast was terrible and there was not enough room in the restaurant for everyone. You... More 

Review collected in partnership with Best Western

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

An unexpected stop brought me to this hotel. After travelling for several hours late at night, I needed to find a hotel room for the night. After trying a few other hotels without luck I fortunately got the last room this hotel. Upon checkin I was given my key cards and proceeded to get my luggage from my vehicle. as... More 

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London, Canada
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here just one evening on our travels and were very attracted to the cleanliness of the property and location close to walking trail leading to waterfront and local waterfront park. Actually walked all the way into downtown Orillia on the same trail! Room was spacious and clean. Very impressed. However the plumbing in showers seemed to be of... More 

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Guelph, Ontario, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Way to go Best Western. My loyalty earns me a comp night and I get charged! An administrative error at Couchiching Inn. The sour taste of this happening AFTER your staff cancelled my stay which I then had to sort out with BW International leaves me reeling and reluctant to return. I didn't even get "I'm sorry". At this point... More 

Review collected in partnership with Best Western

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Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a couple of enjoyable days at the Best Western Plus Couchiching at the beginning of the month. This resort hotel is located at the juncture of lake Simcoe and lake Couchiching in Orillia. It is a "plus" the fact that is right next to the park with nice walking trails, within walking distance to the beach and to... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was refused a room due to color my skin and the way I was dressed. The man at the reception told us that they were fully booked without looking in the system. After two minutes we were able to book a room by dialing 888 numbers from the parking lot. When we went inside to check in the same... More 

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Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Dear nindi k thank you for your review, I sincerely apologize that there had been a problem with making a reservation for you at the hotel. I reassure you that there had nothing to do with the way you had been dressed or your skin colour. I have not received an email from you in regards to this matter, or... More 

Toronto, Ontario
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a number of years my husband and I have spent four nights at this hotel during the Mariposa Folk Festival, and have always been very pleased—until this year. There were a number of problems, all of which were quite unexpected in a Best Western Plus. The bathroom sink drained agonizingly slowly. We reported this problem to the front desk... More 

Was this review helpful? Yes 2
Schomberg, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was very clean. Had comfortable beds , it is located on a good location. Breakfast was included. However that weekend we were there the breakfast staff could of used help. She did her best and managed to serve all.

Was this review helpful? Yes 1
Jacksons Point
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was awesome, very helpful and our room was very clean and seemed a little bigger then most. That might have been because the 2 queen beds where more like the size of double beds and made the room seem bigger.We booked this hotel because it's close to the bike trail and unfortunately after biking all day and looking... More 

Was this review helpful? Yes 1
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Dave W for your review, we apologize for the inconvenience of the Hot Tub being out of service, it had to be closed that same evening due to an unforeseen circumstances. We have corrected all issues with regards to the Hot Tub since then. We hope that we have the chance to accommodate you again in the future. More 

Mississauga, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed at The Best Western Couchiching in June for a baseball tournament in Orillia. The hotel looked nice from the outside but the interior needed some updating. The staff at the front desk were very pleasant. The free breakfast was also good - although the water for the tea was not hot. The hotel was only a 2 -... More 

Was this review helpful? Yes 1
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you MiniBuck for your review, we are constantly looking for feedback from our guest to improve the overall experience that our guest have. We do have a plan in place to improve the hotel to keep up with the industries diverse needs. We hope that once we have made our improvements we will have the opportunity to accommodate your... More 

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