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BEST WESTERN PLUS Couchiching Inn

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440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
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BEST WESTERN PLUS Couchiching Inn
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BEST WESTERN PLUS Couchiching Inn
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205 reviews from our community

Traveler rating
    107
    71
    17
    6
    4
See reviews for
36
103
8
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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    (205)
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Petawawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel, just the eggs in the morning did not seem like they were fresh eggs. I think the eggs were liquid or powder eggs, yuk. Other than that, a great hotel and they had a couple other things to eat for breakfast. I would stay again for sure.

Review collected in partnership with Best Western

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Katherine M for your review, we are happy to hear that you have enjoyed your most recent stay with us. We are always looking for feedback on areas in which we can improve our guest experience. We look forward to accommodating you again on your next visit to Orillia. More 

Ottawa, Canada
Top Contributor
62 reviews 62 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

What I liked about this hotel: -Clean -Comfortable bed and pillow -Alot of selection for breakfast (incl hot and cold items) -Friendly staff -Good value for money -Loved the shower and soap/shampoo/conditioner dipenser. The water pressure is perfect. -Microwave and mini fridge in room -Within walking distance to 2 beautiful lakes -Ten minute drive to CasinoRama -Serve Starbucks Coffee -Tim... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Emily_Cattelan for your review, we are happy to hear that you and your friends have enjoyed your most recent stay with us, we do appreciate the feedback in the areas you suggested and will implement the changes where we can. More 

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very helpful and friendly staff, who went out of their way to make our weekend special. Room was comfy and spacious, and was well equipped with all we needed. The hot tub and sauna were great places to relax. Overall, a great stay!

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Pigeon195 for your review, we are pleased you had been able to enjoy the amenities we offer at our hotel. It had been our teams pleasure to have been able to accommodate your requests during your stay with us. We look forward to seeing you once again when you're back in Orillia! More 

Wakefield
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a well appointed hotel in a convenient location for local attractions such as the lakes and Casinorama. We were visiting friends and staying at the Couchiching Inn for our convenience. A choice of rooms are available and lots of car parking spaces. Breakfast is simple and fresh daily however it is served on paper plates and cups, and... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you ILF1 for your review, we are happy to hear that we have enjoyed your stay with us and our location had been convenient. We look forward to seeing you next time you visit Orillia! More 

Kanata, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My hubby and I were on a mini vacation and went to Casino Rama. We were unable to get a room at that hotel so I went onto my old standby (Hotels.com) and booked a King Suite with fireplace and jacuzzi at the Best Western Plus. Our room was so clean and had fantastic amenities! A "complimentary" towel to take...soap,... More 

Was this review helpful? Yes 1
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you KanataMama for your review, we are pleased to hear that you have enjoyed your most recent stay with us and we were able to accommodate you and your husband during your short visit with us! We look forward to being able to see you again on your next mini vacation into Orillia! More 

Caledon, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Our room was freezing when we checked in. The instructions on the unit said to adjust temp using wall thermostat...no wall thermostat to be found. Very thin walls, heard doors slamming with people coming and going all night long.. Free breakfast until 10:30 we were told. Went down at 10:05....no food left, not even a piece of toast, and staff... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Kelly P for your review, I do apologize that we haven't exceeded your expectations on your recent stay with us. We hadn't been aware of any technical issues upon your check-in, our front desk team is available 24-hrs for guest assistance...I will have to investigate into details about the breakfast and I do once again apologize please feel... More 

Ajax, Canada
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

Very accommodating with our needs for Conference room booking....friendly staff providing great customer service. Very close to Casino Rama! Book early if you're coming for concert. Many great restaurants near by... Will come again soon!

Review collected in partnership with Best Western

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you spang88 for your review, it has been our pleasure to have the chance to work with you and your team for your meeting space and accommodation needs. We look forward to being able to serve you on your next visit to Orillia. More 

Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed here with my husband to see Terry Fator at Casino Rama. The hotel is fantastic! Front desk staff was very friendly and helpful. Our room was huge! King size bed and a nice fireplace made for a very cozy stay. The bed was super comfy! The room and hotel overall were clean and modern. We would highly recommend this... More 

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Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank You Kathy P for your review, we are happy to hear that you have enjoyed your recent stay with us! I hope that you had enjoyed the show at Casino Rama! We hope to see you again on your next trip to Orillia for another night at the Casino! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

The Couchiching Inn Best Western in Orillia, ON is an excellent choice whether you want to visit the Casino to gamble or take in a show, or enjoy the great snow mobiling and skiing in the area. The free breakfast is fantastic and the rooms are large, clean and comfortable. Also the staff is very friendly and helpful. Catherine

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you catherinep0 for your review, we are happy to see you enjoyed your most recent stay with us and that we have been able to accommodate you once again! We look forward to seeing you again on your next visit into Orillia! More 

Waterloo, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

Good clean accomodations. Plenty of parking for the snowmobile trailer. Close to OFSC trails. Great complementary breakfast. We paid an extra $30 dollars for the late check-out - this was the best $30 we ever spent as it allowed us to enjoy the trails a little longer and return to our room after the second day of sledding. Also great... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Conferencemeeting for your review, we are happy to hear that you and your family had taken advantage of our sleep away program to enjoy what the area has to offer! We look forward to seeing you again on your next visit to Orillia. More 

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