We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Couchiching Inn

3.0 of 5 440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
Hotel website
Hotel deals
Special Offer
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS Couchiching Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS Couchiching Inn
Write a Review

188 reviews from our community

Traveler rating
    95
    67
    17
    6
    3
See reviews for
33
97
8
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (42)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (36)
All months
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Chose this place as I usually love Best Westerns and the hot breakfast but unfortunately, I did not appreciate the room at this one. Firstly, the guest has no control over the heating system. Although it was turned off, as I like to sleep in a cold room, the air kept starting for 10 seconds at a time and off... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you M C for your review, all of out wall mounted digital themostats have temperature control and switch off functions. This allows for our guests to have the desired in room temperature for a superior guest experience. We apologize that you did not meet your expectations at our location. More 

Keswick, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was our first time staying at this particular Best Western. Very convenient location to the major highways. Very comfortable, clean, and well appointed room. Great service. Unbeatable breakfast. We will definitely be back.

Review collected in partnership with Best Western

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Randy Allan B for your review, we are glad you enjoyed your stay with us! We look forward to being able to accommodate your future stays in Orillia. More 

Orillia, Canada
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In Orillia for a house hunting trip. Were able to get in early to our room, but had to have the maintenance guy open the door with a key as the card reader on the door was dead... no response at all. Then when we got back from doing some house searching, we still could not get into the room... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you StefanLisa for your review, again i do apologize for our door lock issue. It had been a low battery pack that had been placed in. We are happy to be of assistance and thank you for understanding. We wish you the best of luck house hunting, until then we look forward to being able to accommodate you. More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location in Orillia, close to Casino Rama. I would recommend this hotel to anyone who is visiting the area. Large clean rooms with microwave, fridge and WIFI, friendly staff, GREAT breakfast. You can't ask for anything more. Didn't want to leave!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Wayne E for your review, we are glad you had enjoyed your stay with us in December. We look forward to being able to accommodate on your next visit to Orillia! More 

Kingston, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 26, 2014

I stay in hotels weekly quite often and choose the Best Western for the rewards and the customer service. Every single time I stay in this location (as a reward member - highest earning level) I am given a faulty room. Either they smell like smoke, the sinks/tub don't drain, the fireplaces don't work, or some other issue. I received... More 

Was this review helpful? Yes 1
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you TravelingFoodie7 for your review, we appreciate the feedback! We are constantly looking to improve our hotel for our guest satisfaction, unfortunately we weren't able to exceed your expectations, please understand that all documented issues with our amenities do get resolved and fixed in an orderly manner by our in house maintenance team. More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2014

The hotel is average. I think it was relatively empty because i was upgraded to a larger king room. The restaurant in the lobby has very good food, but it is over priced. Rama is about 10 mins away. I would stay again, it is the best option on the area.

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you for TravelGuru86 for your review, we are happy to hear that you enjoyed your stay with us, we look forward to meeting your accommodation needs for your next visit into Orillia. More 

Innisfil, Canada
1 review
2 of 5 stars Reviewed December 4, 2014

My last two visits were a complete waste of money. I was given a faulty room, charged full price, and given 'sorry' as a remedy! When staying at a hotel you are paying for fully functional facilities, when the hotel fails then have the gall to charge you full price, that shows you what they really think about you the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Jarrod D for your review, I am terribly sorry that you feel this way. I hadn't been aware that you have had a previous experience with our hotel. I do sincerely apologize and have responded to you directly. Further more the pothole that you do speak of is not our property and I'm sure our Desk agents has... More 

North Bay, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2014

First off if your reading this find another HOTEL !!!!!!!!!!! Do not stay here.Very bad service!! The manager Simon is terrible. Wouldn't help with anything. I would think about firing him if I was the owner. Overall close to the casino which is alright but the hotel itself and manager won't help you at all. They are more interested in... More 

Was this review helpful? Yes 4
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank You Jacob A for your review, we do have a No show policy at our hotel in which is what had occured. We recieved your call asking for a late arrival on the arrival date; which is no problem, there had been no notice of cancellation. I do apologize for any inconvenience this may have caused you. More 

Hamilton
Contributor
14 reviews 14 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 23, 2014

My friends and I stayed at the Best Western "Plus" Couchiching Inn. We were impressed by the "new modern look" of the hotel..plus the fact it was close to Casino Rama for our concert that night. The staff was VERY Courteous AND Friendly which is one of the TOP TWO that we like in a hotel. The second being CLEANLINESS.... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you rvpstudios for your review we do have an elevator for our tower side suites which had been booked for the night of your stay, I'm not sure why you had been told that we do not have an elevator. I'm sorry that our breakfast had been really busy the morning after your stay which our team had not... More 

Sudbury, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed here for 1 night while in Orillia to attend John Fogerty concert on November 13th; warm & friendly greeting by Simon at front desk; given complimentary upgrade to king bed suite with fireplace & jetted tub likely due to my BW Rewards Diamond member status; complimentary newspapers in lobby; spacious room, immaculately clean, with elegant comfortable furnishings including work... More 

Was this review helpful? Yes
Simon L, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review

Thank you Suzanne B for your review, we are happy that you had enjoyed your stay with us for the John Forgerty Concert. It had been my pleasure to have been able to assist you through out your stay with us :) We look forward to seeing you on your next visit to Orillia. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Couchiching Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Couchiching Inn

Address: 440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
Phone Number:
Location: Canada > Ontario > Orillia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Couchiching Inn 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cheap Tickets, Travelocity, Orbitz, Priceline, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN PLUS Couchiching Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Couchiching Hotel Orillia
Best Western Orillia
Orillia Best Western
BEST WESTERN PLUS Couchiching Inn Orillia, Ontario
Hotel Style:
#2 Romantic Hotel in Orillia

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay