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Orillia Highwayman Inn

Ranked #11 of 15 Hotels in Orillia
201 Woodside Drive, Orillia, Ontario L3V 6T4, Canada
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Orillia Highwayman Inn
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    112 reviews from our community

    Traveler rating
      22
      30
      18
      21
      21
    See reviews for
    26
    27
    4
    10
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3 of 5 stars
    Traveler tips help you choose the right room.   Room tips (20)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (112)
    • Mar-May only
      (24)
    • Jun-Aug only
      (42)
    • Sep-Nov only
      (27)
    • Dec-Feb only
      (19)
    All months
    1 review
    3 of 5 stars Reviewed 1 week ago

    This Hotel was a good value, economical. We had a clean room, bathroom and bedding. The restaurant was exceptional as was the front desk person, Marly. The maid we had was awesome too. We would use this hotel again.

    Was this review helpful? Yes
    1 review
    1 helpful vote 1 helpful vote
    1 of 5 stars Reviewed 1 week ago

    Desperate need of renovations. There were cigarette butts in the pool and ice on the walls in the pool area. The change rooms were gross. We were there for a birthday party. I didn't want to let my kids in the pool. There were buckets around the hotel collecting water. I saw mould on the ceilings. Shocked health and safety... More 

    Was this review helpful? Yes 1
    Orillia, Canada
    2 reviews
    2 of 5 stars Reviewed 2 weeks ago

    Excellent location-helpful staff-friendly staff and pet friendly . Food great (one)waitress but kept her smile on all the time but it's time to get a make over. Hot tub out of service, tiles missing buckets in the hall catching water, carpets soaked-windows frosted over inside with ice on them Rooms need updates-we had no curtains and yes we asked-we got... More 

    Was this review helpful? Yes
    Whitby, Canada
    Top Contributor
    54 reviews 54 reviews
    7 hotel reviews
    34 helpful votes 34 helpful votes
    3 of 5 stars Reviewed January 27, 2015

    The previous reviews cover pretty well everything. The hotel is clean and inviting. Joanne at the front desk is wonderful. On the downside the hotel needs a bit of upgrading....carpets and paint are showing their age.

    Was this review helpful? Yes
    KellyCManager, Manager at Orillia Highwayman Inn, responded to this review

    Thnak you very much for taking the time to write a kind review for the Orillia Highwayman Inn. We are always happy to provide a clean comfortable stay to all of our guests. We look forward to welcoming you back during your next visit to the Orillia area! Thank you, Kelly Callan Operations Manager More 

    2 reviews
    2 helpful votes 2 helpful votes
    5 of 5 stars Reviewed December 9, 2014

    We were on our way back from a vacation up north, when our truck broke down. We ended up finding this inn and stayed the night. Our kids loved the swimming pools and the rooms were very clean and comfy, staff was all very friendly. Full breakfast was provided the next morning and it was delicious! Would definitely stay again.

    Was this review helpful? Yes 2
    HighwaymanOrillia, Manager at Orillia Highwayman Inn, responded to this review

    I am so pleased to hear you enjoyed your stay at the Orillia Highwayman Inn. We strive to be our best when it comes to customer service and cleanliness so it is always great to get such lovely feedback. I will be sure to pass on your review to our staff as I am sure they will appreciate it as... More 

    Peterborough, Canada
    Contributor
    16 reviews 16 reviews
    8 helpful votes 8 helpful votes
    2 of 5 stars Reviewed November 26, 2014

    We have been staying here for over 5 years. The last time we stayed was terrible. We reserved the room at least 1 month in advance and we asked for the room we usually get and were told it was available. On the day of the stay we called at approx. 1:30 p.m. and confirmed the room we had booked... More 

    Was this review helpful? Yes 1
    HighwaymanOrillia, Manager at Orillia Highwayman Inn, responded to this review

    By reviewing your feedback regarding our hotel I am certainly disappointed that your stay was not all it could have been. I appreciate you bringing to my attention the unpleasant experience you had at our hotel and want to apologize. Please feel free to contact me directly so that I am able to speak with you. Sincerely, Kelly Callan Operations... More 

    toronto
    1 review
    1 of 5 stars Reviewed November 14, 2014

    Came here thinking great place close to highway etc was offered "crappy" room tried to get out of contract because I was told it was busy because of hockey tournaments so should be no problem but no!! I've occupied so I'm on the hook never again worst place I've ever booked

    Was this review helpful? Yes
    Niagara Falls, Canada
    Reviewer
    3 reviews 3 reviews
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed November 3, 2014

    Rooms are clean and comfortable, Joanne on the front desk is very friendly and helpful. Pool and hot tub are good. I have been staying here for about a month every year for 5 years and have found most of the staff very friendly especially Steve(maintenance), Erica(restaurant).

    Was this review helpful? Yes
    HighwaymanOrillia, Manager at Orillia Highwayman Inn, responded to this review

    We very much appreciate and value your feedback and will share it with our team. Your positive comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

    Richmond Hill, Canada
    Contributor
    20 reviews 20 reviews
    5 helpful votes 5 helpful votes
    3 of 5 stars Reviewed October 26, 2014

    I have stayed at this hotel once a year for the last seven years and have been, for the most part, satisfied - that is until this time/ Reception was extremely slow and inefficient as they had no record of my reservation. Eventually, after being told that the receptionist that she did not recognize me , I was given a... More 

    Was this review helpful? Yes 2
    HighwaymanOrillia, Manager at Orillia Highwayman Inn, responded to this review

    Thank you for providing your honest commentary. Cleanliness and clear communication between departments is very important to us and we apologize for not meeting expectations. We will be sure to address these concerns with all of our Staff. We would love the opportunity to restore your faith in us in the near future. Sincerely, Kelly Callan Operations Manager More 

    Paris, Canada
    1 review
    1 helpful vote 1 helpful vote
    1 of 5 stars Reviewed October 26, 2014

    First impression - outside sign letters not entirely lit up, lobby glass windows dirty, not enough outside lighting at back of building. The desk clerk was best part of experience here, friendly & efficient. Room - dirty, lots of dust on bathroom rad & mirror, lamps & headboard, several light bulbs in ceiling burnt out, bathroom floor sticky, bathroom plug... More 

    Was this review helpful? Yes 1
    HighwaymanOrillia, Manager at Orillia Highwayman Inn, responded to this review

    Thank you for taking the time to give feedback on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure that we can have another chance to... More 

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    Additional Information about Orillia Highwayman Inn

    Address: 201 Woodside Drive, Orillia, Ontario L3V 6T4, Canada
    Location: Canada > Ontario > Orillia
    Price Range (Based on Average Rates): $
    Hotel Class:3 star — Orillia Highwayman Inn 3*
    Number of rooms: 80
    Reservation Options:
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    Also Known As:
    Orillia Highwayman Hotel Orillia
    Highwayman Inn Orillia
    Orillia Highwayman Inn Ontario

    14 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Restaurant
    • Free Parking
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Restaurant
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Services
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from Orillia Highwayman Inn staff and other travelers.
    1 question
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    1 month ago

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    Questions? Get answers from Orillia Highwayman Inn staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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