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Highwayman Inn & Conference Centre

201 Woodside Drive, Orillia, Ontario L3V 6T4, Canada
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1 room 1 adult
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Highwayman Inn & Conference Centre
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152 Reviews from our TripAdvisor Community

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Southampton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed here twice now, but likely won't be back. The rooms are old and kind of tired, and that bathrooms are designed in a bizarre way so your towels and toiletries are always in danger of falling in the toilet. But we could have dealt with all of that. Our issue was this: We arrived at 3 in... More 

Helpful?
Thank Sammy H
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for your recent stay with us and for submitting a review afterward. I would like to apologize on behalf of our entire team for the inconveniences you experienced while staying with us. Our mandate as a team is to surpass your expectations and I sincerely apologize for our failure to do so. Your feedback is valuable and will... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I find it very surprising that there are negative reviews on this hotel. I stayed at a few hotels for the Orillia Perch Derby over the years and this is the best one around by far. I stayed here for over a week, and i was never once disappointed. The friendly staff, the pool, breakfast and gorgeous rooms make for... More 

Helpful?
Thank Sarah M
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for your wonderful review! I am so glad to hear that you enjoyed your stay. Thank you for choosing us at the Highwayman Inn to be your home away from home over the years in Orillia. We look forward to welcoming you back! More 

barraute quebec
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

I was travelling by bus through Ontario and stopped here for the night. I loved the pool ...there was an open mike night in the restaurant\bar which was fun and the hamburger I had was very good...I'll be going back.

Helpful?
Thank lisebisaillon
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for your excellent review! I am pleased you were able to enjoy some of our amenities, including our heated indoor pool and our onsite restaurant and bar. We look forward to seeing you again! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed December 14, 2015

Pretty surprised by some of the previous reviews. By no means is this the W Hotel or the Four Seasons. But if you are looking for a comfortable place, right next to the highway - this is where you want to be. We stayed over the weekend of the Cranberry Bala festival - coming from Toronto - Orilla was the... More 

Helpful?
Thank Holly J
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for taking the time to share your experience on Trip Advisor. I am so glad you enjoyed your stay with us! We strive to provide a clean and comfortable stay for our guests. I hope that you will stay with us again the next time you are in Orillia and we will be sure to save a Jacuzzi... More 

Toronto
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 17, 2015

Stayed one night after a concert at Casino Rama closest hotel we could afford. It was outdated and we found an old apple piece in the corner of the room. It was nice to have a fridge and coffee maker included but hotel needs some major updating. It has old heating system, cracked toilet and when we asked for more... More 

Helpful?
Thank JennaCarter2003
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for taking the time to post a review. I apologize that your room was not up to standard. I have shared your comments with our team and everyone has been reminded of the importance of ensuring no area of a room is overlooked. There is no excuse for lack of cleanliness and, for that, I sincerely apologize. Your... More 

Strathroy, Canada
2 reviews
3 of 5 stars Reviewed November 12, 2015

Chose this hotel based on location and price. Room was clean. We were informed at check-in that hot water wasnt working but was being repaired. After returning from dinner in Orillia we discovered our room to be quite chilly. A call to the front desk to complain heater wasnt working brought the maintenance man to our room. He confirmed heater... More 

Helpful?
Thank Janet P
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for taking the time to share your experience. I would like to apologize for not meeting your expectations during your recent stay with us. Thank you for bringing the lack of heat in the room to our attention, it has since been repaired. Your satisfaction and comfort is important to us. I have shared the feedback you provided... More 

Collingwood, Canada
1 review
1 of 5 stars Reviewed November 3, 2015

Checked into this hotel for a 3 night business stay. The front desk staff member was lovely, friendly and helpful! The first room we were given was dreadful. When we walked in the headboard had fallen off the wall and was sitting behind the bed with the nails sticking up and the pillows in the middle of the bed. We... More 

Helpful?
Thank M E
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for your review. I would like to apologize on behalf of our entire team for failing to meet your expectations. We strive to keep our guests comfortable and happy but we clearly failed you, for this we are truly sorry. Your satisfaction is our utmost priority. Your constructive feedback will help us make the necessary changes to uphold... More 

Travelers are raving about these Orillia hotels

Grand Bend, Canada
Level Contributor
188 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed November 1, 2015

I stopped here to have a place to stay during a hectic business event. All I needed was a bed, a shower, and a sink with hot water. This place had these. The TV worked and was a flat screen but the cable box did not work so we just put the cable directly into the TV. There was only... More 

Helpful?
Thank DougNemeth
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for taking the time to post your review. I am happy to hear your recent stay with us left you with a positive experience. I am glad that you were able to take advantage of our pool, hot tub, meeting facilities and enjoyed well balanced meals while here. We aim to provide a clean and comfortable stay for... More 

Ontario, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 19, 2015

My husband and I were going to a concert at Rama so I called around to find a nice hotel in the area, when I contacted this hotel I was told that they have smoking rooms, and shuttle buses to and from Casino. Well when we got there neither were true. After checking in we decided to go to McCabes... More 

Helpful?
Thank Kim P
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for taking the time to share your experience with us. I extend my sincerest apologies on behalf of our entire team for failing to meet and exceed your expectations. We value continuous growth here at the Highwayman Inn and it’s thanks to reviews such as yours that allow us to acknowledge our areas that require improvement. There can... More 

Ottawa, Canada
Level Contributor
92 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed October 18, 2015 via mobile

Very friendly check in service and check out. Unfortunately it's the only positive experience we had. Rooms were extremely dated, dirty, pillow cases were not fresh, towels were stained, curtains were falling down. The floors in the bathroom were so sticky you had to leave your shoes on. Lock on the patio door could have been pulled open by a... More 

Helpful?
Thank emmittOttawaOn
KellyCManager, Manager at Highwayman Inn & Conference Centre, responded to this review

Thank you for taking the time to post your review. On behalf of our entire team, i would like to apologize for failing to exceed your expectations. We want you to know that the comments and suggestions we recieve from our guests are taken seriously. They tell us where we can excel and where we need improvement. Your willingness to... More 

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