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All 15 Orillia hotels

Fern Resort

3.0 of 5 Resort (All-Inclusive)   |   4432 Fern Resort Rd, RR#5, Orillia, Ontario L3V 6H5, Canada
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Fern Resort
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Ranked #3 of 15 Hotels in Orillia
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Mattasher Toronto, Canada
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186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We came here with my girlfriend, her two sons, and my 11-year-old daughter. Our visit got off to a bad start when we learned that first night’s dinner wasn’t included in our “all inclusive” package. Apparently it said this on the website and I didn’t see it. They offered us a la carte service, we ended up going to nearby... More

Was this review helpful? Yes 1
FernResort, General Manager at Fern Resort, responded to this review

Thank you for posting your comments and thank you for joining us over the Labour Day weekend. I am sorry you weekend got off to a bad start with a misunderstanding regarding our package and the meals included in the rate. We do offer an 8 meal package over the Labour Day weekend that doesn't include dinner on the Friday... More

Toronto
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently enjoyed 7 days at Fern Resort with rain for 5 of them. The activities were varied enough that we always had things to do- even tried watercolours! The kids 11 and 12 found the kids activities very "exclusive club" as many of the families had attended several consecutive summers during the same time period. They were also uncomfortable... More

Was this review helpful? Yes 1
FernResort, General Manager at Fern Resort, responded to this review

Thank your posting your comments and thanks for joining us this summer with your family! I am sorry to hear that you experienced bad weather for 5 of the 7 days you were here. That can only mean you were here the week of August the 10th. I can say in 20 years of being here at Fern Resort, I... More

Ottawa
Top Contributor
108 reviews 108 reviews
37 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent an amazing week at Fern this past summer. From the check-in staff, to the playvillage everything was perfect. Our "cottage" was very quiet, and beds were comfortable. The suite suited our family just right with the number beds. The cuisine was delicious. Our only disappointment was the BBQ. It is so nice to eat outdoors however, the chaos... More

Was this review helpful? Yes
FernResort, General Manager at Fern Resort, responded to this review

Thank you for your review and your comments regarding your recent stay with us at Fern Resort. Food and your dining experience are key elements to an all-inclusive stay and I am glad to hear that at a minimum, the dining room meals were great. Our poolside Lunch, BBQ option, although not for everyone, is great for families that want... More

Waterdown, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We just returned from our vacation at Fern and I can't say enough about how wonderful it was! From the great food, amazing kids programs and the nightly entertainment, we were entertained the entire time. Great customer service and exceptionally friendly staff (even when they were just walking past you on the pathways!). My children experienced kayaking, SUP, zorbing, fishing,... More

Was this review helpful? Yes
FernResort, General Manager at Fern Resort, responded to this review

Thank you for your comments and thank you for vacationing with us this past summer! I am glad to hear you and your family enjoyed all of the activities and facilities we have to offer during our summer packages. Thank for speaking so highly of our staff as well. Customer service is at the cornerstone of everything we do. It's... More

Buffalo, New York
Contributor
18 reviews 18 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 24, 2014

We spent the last 18 years at another Ontario resort called Cleveland's House, but looked for an alternative after that resort changed ownership. At the last minute we decided to try the Fern Resort and we're very happy we did. The staff could not have been friendlier or more accommodating. The tennis program under Stan, the tennis pro, has a... More

Was this review helpful? Yes 1
FernResort, General Manager at Fern Resort, responded to this review

Thank you for your comments and thank you for staying with us here at Fern Resort this past summer. I enjoyed reading your comments about our friendly staff and the food and the inclusiveness of the resort. Stan was a great addition to our Sports and Rec program as Tennis Pro and the program will only be stronger and expanded... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

My 7 year old has Celiac Disease and I felt the server Lindsay along with the chefs was completely committed to ensuring her health and safety while at Fern. It was so nice to take a break from cooking and still have amazing (and I mean amazing) meals with the whole family. All the staff was extremely helpful and polite.... More

Was this review helpful? Yes 2
FernResort, General Manager at Fern Resort, responded to this review

Thank you for posting your comments regarding your stay with us here at Fern Resort. Your comments regarding our food and the staff are very much appreciated. Vacations are suppose to be stress-free, relaxing times with family and friends not having to worry about planning, cleaning or even what's for dinner. Having a child or children with a severe food... More

Windsor, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 19, 2014

Firstly, our trip was marred by 4 out of 5 days of cool, wet weather, unusual for mid-august to be sure. Playvillage and staff were amazing, can't say enough. The dining experience was a struggle however. Even after dropping our kids off in good time at the playvillage and than returning for supper at the Main Inn(by 615pm), the service... More

Was this review helpful? Yes 2
FernResort, General Manager at Fern Resort, responded to this review

Thank you for posting your comments and thank you for staying with us this summer at Fern Resort. Thank you for your wonderful comment regarding our Playvillage staff. They are certainly committed to providing our youngest guests with a safe, fun and memorable summer vacation. Our Playvillage area offers guests the security of signing in their children for some awesome... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

Tried Fern out for a family getaway weekend with 2 teens in tow. The entire resort was well maintained and all amenities were a short walk. Accommodations were clean and comfortable. Activities were plentiful, but they relied on people coming to them. Staff did little to proactively engage the kids (admittedly, this is a challenge with teens). Kids loved the... More

Was this review helpful? Yes 3
FernResort, General Manager at Fern Resort, responded to this review

Thank you for posting your comments and trying us out for a family weekend getaway. Glad to hear you enjoyed your accommodations and our activity programs with your teens. Teens can be a finicky bunch when it comes to many things, and this holds true while on vacation as well. Our teen program is a well balanced schedule of both... More

toronto,ont.
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 5, 2014

On a picturesque point of land with a beautiful waterfront, this resort has everything to ensure a great family vacation. Programs for children beat other similar resorts offering pony rides, battery operated cars for "trail" rides, supervised fishing where staff even put on worms, to name a few. Nightly entertainment for young and older folks is also well planned. Two... More

Was this review helpful? Yes 3
FernResort, General Manager at Fern Resort, responded to this review

Thank you for your comments and sharing your Fern Resort experience on Tripadvisor. A picturesque setting, plenty of activities and facilities, and great food is a recipe for an outstanding family vacation. Being able to offer a vacation experience for so many different ages, groups, and tastes is what sets Fern Resort apart from the rest. Multi-generation family travel has... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 4, 2014

Fern does many things very well. The organized programs for kids and adults are great. Front-line staff were universally friendly and accommodating. Nothing at Fern ever felt crowded; we were always able to participate in what we wanted and use any of the facilities without having to worry about waiting. The entertainment options were also good and family-friendly (though it... More

Was this review helpful? Yes 2
FernResort, General Manager at Fern Resort, responded to this review

Thank you for posting your comments regarding your recent stay with us at Fern Resort, and welcome back! I certainly appreciate your positive comments regarding activity programs and the entertainment. Our front line staff are very in-tune with meeting and exceeding our guests’ expectations and offering genuine hospitable service. I do apologize the food did not live up to your... More

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Additional Information about Fern Resort

Address: 4432 Fern Resort Rd, RR#5, Orillia, Ontario L3V 6H5, Canada
Location: Canada > Ontario > Orillia
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Fern Resort 3*
Number of rooms: 103
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Also Known As:
Fern Hotel Orillia
Fern Resort Orillia, Ontario
Fern Orillia

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