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All 15 Orillia hotels

Comfort Inn

2.0 of 5 Hotel   |   75 Progress Drive, Orillia, Ontario L3V 6H1, Canada
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76%
Ranked #7 of 15 Hotels in Orillia
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
newbytraveler Kitchener, Canada
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106 reviews from our community

Traveler rating
    42
    36
    19
    4
    5
See reviews for
21
46
8
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked through Expedia... $120 for the night. I did check the reviews here before booking and figured it would be alright. It was, and that's it. We have stayed in nicer places with a last minute booking like this (1 hour before checking in) for little if any more money. The room was clean and comfortable, so have no... More

Was this review helpful? Yes
Ken J, Manager at Comfort Inn, responded to this review

Thank you for your candor and honesty in your review of your stay with us. It appears we are dong some things well, and your comments will help us improve the other areas. We hope to see you again when you travel in our neighborhood again.In November our hotel will undergo numerous upgrades and improvements including renovations to the hotel... More

2 reviews
1 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for the first time recently and definitely the last time. 2 storie hotel without an elevator. Spider webs in the corner of bathrooms. Just an overall outdated hotel. Highly highly not recommended.

Was this review helpful? Yes
Ken J, Manager at Comfort Inn, responded to this review

Your feedback on the Comfort Inn hotel is appreciated. It is very upsetting to hear that this was your impression of our property and we would like to assure future guests that the cleanliness of our property is among our highest concerns. In November our hotel will undergo numerous upgrades and improvements including renovations to the hotel lobby and all... More

Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 1, 2014

I am sorry to say this Inn is getting a little tired. In our room there was only two hard backed chairs to sit on and the Coffee maker did not work. The carpet had seen better days. We found this a bit disappointing as we have stayed here many times in the past due to the pet policy which... More

Was this review helpful? Yes
Ken J, General Manager at Comfort Inn, responded to this review

All hotels from time to time need to upgrade their furnishing and ownership is in the process of addressing this issue. In November our hotel will undergo numerous upgrades and improvements including renovations to the hotel lobby, and all guest rooms. We will be adding a larger seating area for our morning breakfast with a new full hot breakfast offering.... More

Cornwall, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

It wasn't until after we checked in that we found out (from locals) that this Comfort Inn cater mostly to people who stay one night - truckers, sales people, etc - we had checked in for 3 nights. Both my husband and I use walkers (I am more reliant on mine than he is on his); unfortunately for us, I... More

Was this review helpful? Yes 1
Ken J, Manager at Comfort Inn, responded to this review

Your feedback is welcome at the Comfort Inn hotel. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We only have the one disabled room at the hotel which I was sorry to learn was not... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

The front desk receptionist was friendly and very courteous. The room was clean with no noise from the hallway. We were staying right at the top of the stairs (No elevator as it's only 2 floors). Conveniently located between highways 11 and 12, this hotel provided easy access anywhere. Close to Casino Rama and a great many restaurants with some... More

Was this review helpful? Yes 1
Ken J, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2014

This hotel is very clean, staff was very friendly and helpful. We had a concert to go to so this was a reasonable option to stay within driving distance of Casino Rama. The only drawback is they don't supply a shuttle to Casino Rama and a taxi will set you back about $25.00 each way. The rooms are very nicely... More

Was this review helpful? Yes 1
Ken J, Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that. More

Hamilton, Canada
Top Contributor
75 reviews 75 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed August 1, 2014

This hotel is just off both the Trans Canada Highway & Highway 11. The hotel is in a great location for chain restaurants such as Kelseys, Swiss Chalet, Tim Hortons and Harveys. The hotel offers a discount at a couple of the nearby restaurants, Swiss Chalet being one. Rooms are just as shown on the professional photos and the hotel... More

Was this review helpful? Yes 1
Ken J, General Manager at Comfort Inn, responded to this review

Thank you for your complimentary review of the Comfort Inn hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future. We will be renovating the property from front to back in November and hope to welcome you again to... More

Hamilton
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 24, 2014

We, a group of eight recently stayed at the Comfort Inn overnight. Reservations were made on line and were perfect. There was room for the eight of us to group in one of the rooms for snacks or to play a game. The breakfast was fresh, with a good selection. Check in and out handled very well. Walked to Kelseys... More

Was this review helpful? Yes 1
Ken J, General Manager at Comfort Inn, responded to this review

It was our pleasure to host you as our guest! We are always striving to improve our hospitality and service and we appreciate your kinds word about Comfort Inn hotel. Thank you for taking the time to comment on our hotel. We do appreciate your continued patronage, and look forward to serving you more in the future. More

Chatham Ontario
Contributor
20 reviews 20 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 12, 2014

This was our fourth stay at the Comfort Inn and we were not disappointed in any way. On-line reservation process was painless and quick. Received the senior's rate and upon check-in requested (and received) a ground-floor room which my post-op knee appreciated. Although the hotel was busy, it was quiet (our room was on the back side). The T.V. remote... More

Was this review helpful? Yes 2
Ken J, Manager at Comfort Inn, responded to this review

The Comfort Inn hotel thanks you for choosing to stay with us in Orillia and for taking the time to review our property. We are delighted that our front desk staff was able to get you into your room quickly and efficiently and that you enjoyed your experience with us. We hope to have you back on your next trip... More

Ottawa
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 30, 2014

We saw Ringo Starr and his All Star Band at Casino Rama and stayed at the Comfort Inn since it was more reasonable than staying at Casino Rama. The Comfort Inn was exactly as expected.....comfortable. It was clean and good enough for one night. We did not have any hair conditioner and the tub drained very slowly....but again, one night,... More

Was this review helpful? Yes 2
Ken J, General Manager at Comfort Inn, responded to this review

The Comfort Inn hotel appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back to the Comfort Inn Orillia hotel. More

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Additional Information about Comfort Inn

Address: 75 Progress Drive, Orillia, Ontario L3V 6H1, Canada
Phone Number:
Location: Canada > Ontario > Orillia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 79
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Also Known As:
Comfort Hotel Orillia
Comfort Inn Orillia, Ontario
Orillia Comfort Inn

33 photos of this hotel

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