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Comfort Inn

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75 Progress Drive, Orillia, Ontario L3V 6H1, Canada
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Comfort Inn
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Comfort Inn
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109 reviews from our community

Traveler rating
    45
    36
    19
    4
    5
See reviews for
22
46
9
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Val Caron, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I often stay in Orillia after attending concerts at Casino Rama as it is a 3 hour drive from home. This is the first time I stayed at this hotel and was pleasantly surprised. The price is very reasonable for this city and included a hot breakfast including bacon, eggs cereal, juice etc. There is a Kelsey's next door and... More 

Was this review helpful? Yes
Ken J, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are thrilled to hear that you enjoyed your stay at the Comfort inn hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us. More 

Ontario
Top Contributor
58 reviews 58 reviews
17 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just got back from the Comfort Inn and found it to be a very pleasurable stay. As others have mentioned the motel has recently been completely renovated and looks clean and fresh. We were assigned a room facing the side which was very quiet during the night. I'm not sure if the rooms facing the Hwy. would be loud at... More 

Was this review helpful? Yes
Ken J, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of the Comfort Inn hotel. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your hotel of choice in Orillia and look forward to welcoming you back. More 

Huntsville, Canada
1 review
5 of 5 stars Reviewed January 18, 2015

Stayed at this property as I had an appointment in Orillia and was blown away with all the new upgrades that they have done. The renovations are amazing, rooms look brand new and I love the lobby and new Breakfast area! It definitely has a new modern look to it. I am familiar with staying at Comfort Inns and I... More 

Was this review helpful? Yes
Ken J, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave such a thorough and complimentary review of our newly renovated Comfort Inn hotel. We are pleased that you returned to our hotel to experience the many new upgrades and additions we made with our recent renovations.The new hot breakfast offering and seating area is a welcome addition and being received very well... More 

Kitchener, Canada
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed October 4, 2014

We booked through Expedia... $120 for the night. I did check the reviews here before booking and figured it would be alright. It was, and that's it. We have stayed in nicer places with a last minute booking like this (1 hour before checking in) for little if any more money. The room was clean and comfortable, so have no... More 

Was this review helpful? Yes 1
Ken J, Manager at Comfort Inn, responded to this review

Thank you for your candor and honesty in your review of your stay with us. It appears we are dong some things well, and your comments will help us improve the other areas. We hope to see you again when you travel in our neighborhood again.In November our hotel will undergo numerous upgrades and improvements including renovations to the hotel... More 

2 reviews
1 of 5 stars Reviewed September 17, 2014

Stayed at this hotel for the first time recently and definitely the last time. 2 storie hotel without an elevator. Spider webs in the corner of bathrooms. Just an overall outdated hotel. Highly highly not recommended.

Was this review helpful? Yes
Ken J, Manager at Comfort Inn, responded to this review

Your feedback on the Comfort Inn hotel is appreciated. It is very upsetting to hear that this was your impression of our property and we would like to assure future guests that the cleanliness of our property is among our highest concerns. In November our hotel will undergo numerous upgrades and improvements including renovations to the hotel lobby and all... More 

Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 1, 2014

I am sorry to say this Inn is getting a little tired. In our room there was only two hard backed chairs to sit on and the Coffee maker did not work. The carpet had seen better days. We found this a bit disappointing as we have stayed here many times in the past due to the pet policy which... More 

Was this review helpful? Yes
Ken J, General Manager at Comfort Inn, responded to this review

All hotels from time to time need to upgrade their furnishing and ownership is in the process of addressing this issue. In November our hotel will undergo numerous upgrades and improvements including renovations to the hotel lobby, and all guest rooms. We will be adding a larger seating area for our morning breakfast with a new full hot breakfast offering.... More 

Cornwall, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

It wasn't until after we checked in that we found out (from locals) that this Comfort Inn cater mostly to people who stay one night - truckers, sales people, etc - we had checked in for 3 nights. Both my husband and I use walkers (I am more reliant on mine than he is on his); unfortunately for us, I... More 

Was this review helpful? Yes 2
Ken J, Manager at Comfort Inn, responded to this review

Your feedback is welcome at the Comfort Inn hotel. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We only have the one disabled room at the hotel which I was sorry to learn was not... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

The front desk receptionist was friendly and very courteous. The room was clean with no noise from the hallway. We were staying right at the top of the stairs (No elevator as it's only 2 floors). Conveniently located between highways 11 and 12, this hotel provided easy access anywhere. Close to Casino Rama and a great many restaurants with some... More 

Was this review helpful? Yes 1
Ken J, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 16, 2014

This hotel is very clean, staff was very friendly and helpful. We had a concert to go to so this was a reasonable option to stay within driving distance of Casino Rama. The only drawback is they don't supply a shuttle to Casino Rama and a taxi will set you back about $25.00 each way. The rooms are very nicely... More 

Was this review helpful? Yes 1
Ken J, Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that. More 

Hamilton, Canada
Top Contributor
87 reviews 87 reviews
16 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed August 1, 2014

This hotel is just off both the Trans Canada Highway & Highway 11. The hotel is in a great location for chain restaurants such as Kelseys, Swiss Chalet, Tim Hortons and Harveys. The hotel offers a discount at a couple of the nearby restaurants, Swiss Chalet being one. Rooms are just as shown on the professional photos and the hotel... More 

Was this review helpful? Yes 1
Ken J, General Manager at Comfort Inn, responded to this review

Thank you for your complimentary review of the Comfort Inn hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future. We will be renovating the property from front to back in November and hope to welcome you again to... More 

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