I had an "upgraded" room ... and besides a fireplace, I'm not sure why it was an upgrade! The bed was extremely hard and lumpy. Plus, when I got back to the room around midnight, it was FREEZING! There were no instructions on how to use the heater/furnace. I was still awake in bed (shivering) around 1:30am (while wearing a... More

Overall I found this motel to be clean and comfortable. We were only staying for one night as we were in town for a dinner/dance cruise so I can't say that we utilized all of the motels facilities with the exception of the outdoor pool (which is showing its age but was clean). A resort this place is not, and... More

My wife and I spent 2 nights (July 15-17, 2011) at this "family resort" in Gananoque for a getaway weekend for our 2nd year anniversary. We were given a 2 double bed room, but due to some disruptive kids in the adjacent room, we had to ask for another one. The lady at the front desk promptly fulfilled our request.... More

My husband and I reserved a room with the intention of staying 3 nights. Upon our arrival we found the outside inviting and quaint. When entering the front door to our room, I was immediately overcome with a smell of urine. I attributed the smell to the possibility that the room was previously rented to people who had a dog... More

We arrived July 26th 2011 for a 2 night stay. The "Resort" is located at the furtherest westerly point of town, not walking distance from downtown by any stretch of your imagination. The Resort has a very large outdoor concrete pool that was very refreshing. We were in room # 23 located close to the pool, the room itself was... More

The room was very outdated & musty smelling - when we asked about the restaurant, we were told "its for groups only" - breakfast was sparse and wait staff were rude,telling us "you can"t sit there"- very limited choice (stale bagel or toast) - if this establishment wants return business, they MUST improve attitude, especially that of the reception people... More

Myself and 4 friends from the seniors centre in Hamilton visited Gananoque on a bus trip for 5 days in May. It was my third visit to the Colonial Resort. The staff made us feel at home, had wonderful meals and entertainment. The bus trips each day were enjoyable despite the rain. Our rooms were clean and housekeeper was very... More

My husband and I got away for a brief visit to the 1000 Islands. Enjoyed a 2.5 hour cruise as well as the Marvelous Wonderettes show at local theatre. Would highly recommend both! We stayed at the Colonial Resort & Spa (our second visit). Have read other reviews online and felt I had to comment. We have found the motel... More

Went to Gananoque for a few days to get away and maybe take a boat tour find a place3 to stay.We found this place and what a house of horrors.It didnt even appear the sheets were changed.We wanted to stay because it appeared cheap and we are on a budget.But it was one huge dump.The place appears very old and... More