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Glen House Resort

#409 1000 Island Parkway | RR1, Lansdowne, Gananoque, Ontario K0E 1LO, Canada
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Glen House Resort
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Ranked #6 of 11 Hotels in Gananoque
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169 Reviews from our TripAdvisor Community

Traveler rating
    50
    52
    23
    27
    17
See reviews for
39
46
5
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (14)
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There are newer reviews for Glen House Resort
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Toronto
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 11, 2011

We stayed over Canada Day weekend since where we normally stay was sold out. The pictures of the place looked decent so we forged ahead. You can't beat the location of this place - by the water with lots to do. Very relaxing. Our room was a bit tired looking and a reno / upgrade certainly overdue. Our room was... More 

Was this review helpful? Yes 1
GlenHouseResort82, Front Office Manager at Glen House Resort, responded to this review

Thank you for voicing your feedback. I am pleased to hear that you enjoyed our riverfront location and the cleanliness of the room met your expectations. We are fortunate to have such incredible housekeeping staff. It is too bad that you did not make use of our dining facilities. We offer a wide variety of dinner options that would have... More 

R
Top Contributor
63 reviews 63 reviews
50 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 8, 2011

Nice location, situated right on the lakeside. Definitely overpriced, situated in the middle of nowhere. Big room, but quite weared. Strange bathtube with all-plastic walls. Maybe since the place is so close to nature, you cannot keep away from it. There are insects everywhere, even inside the coffee machine. The chipmunks are all around. Very cute, until you decide to... More 

Was this review helpful? Yes 1
GlenHouseResort82, General Manager at Glen House Resort, responded to this review

Thank you for your comments. I am pleased to hear that you enjoyed the use of our Games Room. The Resort has hosted many family reunion games nights in that very room! In terms of hotel accommodation, The Glen House Resort is one of few hotel properties in the Gananoque area that is located on the banks of the St.... More 

toronto, Ontario
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2011

My husband and I stayed 2 nights at the Glen House this summer, and thoroughly enjoyed it. The best feature of the resort is its location - right on the water, with gorgeous views, and well kept grounds boasting lovely perennial gardens. The outdoor pool is small, but lovely, there is also an indoor pool and jacuzzi's, and of coures,... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 27, 2011

A small town resort with country charm and although we did not expect a 5 star nor a 4 star establishment we found it to be rather well run and facilities generally well maintained but its age clearly shows. First the positives: The chef is divine! As the food was both gourmet yet relaxed, and better than expected. If you... More 

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GlenHouseResort82, Front Office Manager at Glen House Resort, responded to this review

Thank you both for your kinds words as well as the constructive criticism. It is wonderful and enlightening to hear what we are doing right and what we need to work on. Our head chef, Samantha Moorhead and her husband Tyson do a fantastic job, always trying new culinary creations and testing our taste buds! With the gorgeous weather we... More 

Brantford, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed July 27, 2011

We booked a weekend at Glen House and were surprised to find out upon arrival that the room that was booked was not what we received when we arrived. The room was supposed to be a King, upper floor and we were shown a King room, lower floor. The patio door would not lock, wallpaper was peeling off the walls,... More 

Was this review helpful? Yes 4
GlenHouseResort82, Front Office Manager at Glen House Resort, responded to this review

Words cannot express our apologies for your dissatisfaction. It saddens us that we did not meet your expectations upon arrival. I cannot provide an explanation as to what was behind the accommodation mix-up. To err is human and I’m sorry that was a part of the reason for discouraging you to stay. We tried our best to please you, but... More 

Travelers are raving about these Gananoque hotels

Peteborough ON
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 23, 2011

Just came back from staying at Glen House Chalets and for the money you are paying the place is not worth it. The chalet was old and dated. I think renovation would have been a new word that chalet 133 has not heard in a very long time. They need to update both the living room and bathroom areas. TV's... More 

Was this review helpful? Yes 2
GlenHouseResort82, Front Office Manager at Glen House Resort, responded to this review

Thank you for your comments regarding our chalet accommodations. The Resort undergoes annual renovations, in order to improve our facility and remain a fierce accommodation competitor in the 1000 Islands region. Upon investigation, despite new pillow top beds, duvets, drapes, paint, and interior doors the recent high usage from large groups has taken its toll. New televisions have been purchased... More 

Whitby, Canada
1 review
5 of 5 stars Reviewed July 15, 2011

I stayed here for business last year and swore I would be back with my husband it was so lovely. This trip I was orginally supposed to just stay one night but decided to stay three as it was so great. The staff (Katie, Cheryl & especially Lou) were the icing on the cake of a beautiful spot. We were... More 

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Oshawa, Canada
1 review
5 of 5 stars Reviewed June 20, 2011

We had our 44 man Golf tourny here this year (June 2011) the resort was great and prices were very good. I stayed in a challet and enjoyed the calm & quiet. Food was excelent and the prim rib was great. We have had this tourny runing now for 10 years and moved it around Niagara usualy but we will... More 

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Pembroke, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 11, 2011

I'll bet this was a beautiful place at one time but I just spent a week there and was really suprised at how run down it is. My room (#232) actually had an extension cord running under the carpet (total fire hazzard) to power the tv. The outside pool was closed for "health reasons" and the railing of the indoor... More 

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GlenHouseResort82, Front Office Manager at Glen House Resort, responded to this review

Thank you for voicing your concerns. We value your feedback in order to improve our venue and services. With regards to the extension cord, it was addressed after your departure. We valued your concern when you reported it to the front desk during your stay. If memory serves me correctly at the time of your stay, there was a regional... More 

Cobourg, Canada
2 reviews
5 of 5 stars Reviewed June 7, 2011

We recently held our annual golf tournament at the the Glen House resort and Smugglers Glen golf course. We had 44 middle aged male golfers stay at the resort for three nights with 3 rounds of golf at the onsite golf course. I can not say enough about the wonderfull experience we all enjoyed. The resort catered to our every... More 

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