The hotel is typical of hotels in this area, showing its age with a dated decor but with full amenities and lovely grounds amidst the Laurentians. The service at this hotel is among the best I've ever experienced. The staff go out of their way to assist guests. The food is wonderful, also as can be expected in this area. more

I stayed at Hotel Mont-Gabriel in the middle of the month of May for a wedding and decided to make a weekend out of it. We arrived on Friday night and went straight to their Spa Relaxia where we enjoyed massages and the jacuzzi. The therapist were quite skillfull and the Spa offered a wide choice of treatments. We then... more

Made reservation 6 weeks in advance to travel with family. Rec'd an email confirmation # and confirmation of room type and dates. Arrived early, accepted fact rooms would not be ready until 4pm. However, was told our reservation was booked for the following week and our reservation # had been transposed (2 numbers written down backwards) and in fact our... more

After our stay, I filled out comment card, added another page outlining my dissapointment with our stay and mailed it at my own expense (no business reply envelope provided, should have given me a clue about how much they really care). To show you the standard of their customer care, I received NO RESPONSE at all. Did lots of research... more

First off, I am not a picky gal but this place was not what I had expected. The rooms were beyond small. Even switched rooms but after one night we left to find a different hotel. The location is just outside of the main area of town so you have to drive to everything. Seriously bad 'vibes' from this place,... more

What a waiste of money and time!Never again!Rooms are too small, can`t move properly, when you are 4 people.Pool was not warm enough,no pool towels whatsoever.I walked back to the reception, asking for towels and I have been given face towels.When I asked the receptionist if those suppose to be the pool towels, she answeard very rudly:"Well, thats all I... more

We organized a wedding anniversary to this hotel and we had problems with the staff from day 1 to the invoicing process. Lots of things did not go the way they were suppose to, we receive no compensation for inconveniences. I.e.: we expected a seved lunch for our 34 guests but we were given a buffet lunch with no warning... more

We pre-paid for a "Tyrol" room thru Hotels. They are in a new wing with mountain/valley views. Instead hotel staff shuffled us into an older wing with a view of the parking lot. When we complained they referred us to Hotels. For the next 1 & 1/2 hours Hotels. tried to reason with the Room Manager, Christophe Huguenard to no... more

Le service et la propreté était correct, la piscine aussi quoique l'eau un peu froide. Mais les chambres standards ne... more