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Hotel Le Chantecler

2.5 of 5 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
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Hotel Le Chantecler
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Hotel Le Chantecler
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289 reviews from our community

Traveler rating
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    77
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    55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is old and falling appart. A piece of metal felt from the ceiling in our room and could of easily fall on someone's head. We were supposedly on the newest part of the hotel so I can't imagine the old part. Bathroom tiles were all broken, not possible to get ice in any of the ice machines. Even... More 

Was this review helpful? Yes 1
Hotel_Chantecler, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Christina Thank you to write your comment about your stay with us. Please accept our sincere apologies . Your comments are taken seriously and we want to tell you that we have done some renovations . Our goal is to offer the best experience to our customers. Sincerely More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2014

I booked the room by phone, asked for the room with the view on the lake in the part of Chauteau named Seigneurie. Arrived and got a room in Auberge, the furthest corner with windows on the wall of bushes. Part C, the simpliest, cheapest part located the most far from the pool, restaurant, lake etc. They explaned that Seigneurie... More 

Was this review helpful? Yes 1
Hotel_Chantecler, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Madam, Thank you to write your comments about your stay with us . Please accept our sincere apologies for the bad experience you had at the Chantecler. Our goal is to offer the best experience to all our customers. We hope to have the pleasure to welcome you once again. Sincerely yours. More 

1 review
3 of 5 stars Reviewed November 19, 2014 via mobile

Looking for a hotel that was very close to the Grand Place, but this one was a little further than expected. The outside looked "ghetto" and the surrounding neighbourhood didn't leave me feeling confident in my choice. The room was smaller than the pictures led on and not enough outlets to charge the two phones and camera we brought with... More 

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2014

My family and i stayed here for a week in October.From the moment we arrived we were given the warmest welcome and made to feel very much at home.Most importantly the price is decent for the quality of the hotel. thanks

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Montreal, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

a Classic hotel but needs major renovations. Rooms are nice and clean. Hotel was beautiful many years ago but feels like a blast from the past. A breakfast was available but not worth the extra money.

Was this review helpful? Yes 1
Ottawa
Top Contributor
86 reviews 86 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed October 22, 2014

Perhaps it is because we asked for a room overlooking the lake and perhaps all those rooms have not been refurbished, but our room apart from being quite small and was definitely showing signs of many years of occupancy. Getting to the room itself was not very clear, the first elevator we took, a service elevator, lead us to maintenance... More 

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1 review
4 of 5 stars Reviewed October 15, 2014

My first visit was in 1990 and I had been impressed with the quality of the staff, food, location, and the rooms. On this second visit we had been placed in the renovated location of the hotel.(note: communicating locked door in these rooms). Good for families who need more than one room. Rooms are more specious than the more rustic... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 7, 2014

Terrible service - no attention to details - Not recommended for groups - poor choice and quality of food. Very poorly organized even with a group of over 100 pp who have booked 1 year in advance. Staff do not smile. Banquets staff and manager who were on duty need major training in service - in such hotel guests have... More 

Was this review helpful? Yes 2
Gatineau, Canada
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed October 5, 2014

Athough we had booked a year in advance when we arrived, our rooms were'nt ready so we had to wait 45 minutes in a hall to receive our keys. The meals we not served at tables but in a buffet and the food was'nt even warm, found hair in cake, could not identify the taste of the cool soup,nothing was... More 

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pierrefonds, quebec, canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 2, 2014

Our 60 + Club went for a buffet Lunch. The buffet was low keyed as they made a special rate for the group. We had two choices, 1 - was a Breaded Fish and a Roast Pork in a Pepper corn Sauce, A mix of Sit Fried or it seemed like grilled vegetables. Scalloped Potatoes 3 Salads, Soup and Buns.... More 

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Additional Information about Hotel Le Chantecler

Address: 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Location: Canada > Quebec > Sainte-Adele
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Le Chantecler 2.5*
Number of rooms: 179
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Also Known As:
Le Chantecler Hotel
Le Chantecler Sainte Adele
Hotel Le Chantecler Sainte-Adele, Quebec, Canada

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