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All 12 Sainte-Adele hotels

Hotel Le Chantecler

2.5 of 5 Resort   |   1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
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Ranked #7 of 12 hotels in Sainte-Adele
A recent review
3 of 5 stars reviewed 4 weeks ago
flandaz ottawa
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253 people have reviewed this hotel

Traveler rating
    36
    44
    66
    58
    49
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
ottawa
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What a beautiful location! And while the private beach is tiny, the water is clear and clean. The outside is beautiful. Looks like a castle....i5s the inside that's dated and ugly. The main areas are decent & quaint, but the room building, at least the one in the back, reminds me of my first apartment building. Carpets are old and... More

Was this review helpful? Yes
Montreal, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 19, 2014

I am currently at the Chantecler with my husband on our first anniversary. We reserved an executive suite queen bed + queen pull out couch with a large balcony. When we arrived to check in at 4:15pm, we were made to wait in an awfully long queue for 40 minutes. They issued no apology for the wait. I double checked... More

Was this review helpful? Yes 5
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 13, 2014

Hello, A group of us rented 12 rooms a this hotel for a friends 50th birthday. I was choked to see the condition of the hotel and rooms. I got to my room and was taken a back by how filthy the carpets where, and the rest of the room was scummy, The service was terrible it seems like the... More

Was this review helpful? Yes 2
Montreal, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 23, 2014

if you have to go to a wedding in the area, or will spend all day exploring the mountains or lakes, it is perfect for the price you pay as this is a very expensive area both in summer and winter. the staff is bilingual, and we found them to be helpful in both languages in spite of the large... More

Was this review helpful? Yes 2
Montreal, Canada
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 25, 2014

Do yourself a favor and book elsewhere. My wife and I booked one night at Le Chanteclerc and were terribly disappointed. The hotel needs a lot of TLC. Rooms are really basic and in dire need of renovations. Phone, fridge and A/C didn't work when we checked in. Musty smell in the room. The bathroom was the worst (tiles missing... More

Was this review helpful? Yes 3
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 19, 2014

Everything started at our arrival,the staff at the reception was paying no attention ( even we were the only clients at that time),they chatted about their personal life making us wait at least 30 minutes They give us a standard room even our reservation was for deluxe room ,and when I wanted to cancel the reservation they lied telling is... More

Was this review helpful? Yes 1
Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

No internet.......we pay for breakfast...then they charge us for orange juice because its not included in breakfast deal. We took suite room for 3 nights....they say its 5 star hotel...i give 2 star as a motel. no TV room in bed room.......fire place at the corner where you can not see. bed is not comfortable...we can hear noises. for the... More

Was this review helpful? Yes 2
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2014

My daughter son and I spent last night in the hotel and had a great stay. The staff was very friendly and the hotel is beautiful. The hotel sits in a valley overlooking a small lake and the view is beautiful. The view from the restaurant dining room show this scene very well. The little town is very pretty and... More

Was this review helpful? Yes 3
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 12, 2014

The view is beautiful along with the exterior of the hotel. The staff was very friendly, courteous and helpful. The room was nothing special and outdated. There where burnt out light bulbs, the fan made a lot of noise and the beds where uncomfortable and sagging in the middle.

Was this review helpful? Yes 5
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 11, 2014

The exterior of Le Chantecler is beautiful and the mountain views are beyond gorgeous, but the inside is in desperate need of an overhaul. The rooms are old and dated. The mattresses were awful and literally sagging in the middle! Breakfast is not included. The staff are friendly and helpful. A stunning place for a visit but would not stay... More

Was this review helpful? Yes 4
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Additional Information about Hotel Le Chantecler

Address: 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Location: Canada > Quebec > Sainte-Adele
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Le Chantecler 2.5*
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Also Known As:
Le Chantecler Hotel
Le Chantecler Sainte Adele
Hotel Le Chantecler Sainte-Adele, Quebec, Canada

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
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179

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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