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All 12 Sainte-Adele hotels

Hotel Le Chantecler

2.5 of 5 Resort   |   1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
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Hotel Le Chantecler
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Ranked #8 of 12 Hotels in Sainte-Adele
A recent review
3 of 5 stars Reviewed August 4, 2014
flandaz ottawa
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263 reviews from our community

Traveler rating
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    67
    63
    53
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76
106
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Montreal, Canada
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I had bought a discount coupon for this hotel but even after the discount we found that this hotel was not worth it. We arrived on a Friday afternoon for a 4 pm check-In. Our information was confirmed and we were given our "executive room". Once we got to the room we thought this can not be correct. I called... More

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Quebec, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we reserved, we were told to arrive early to get the maximum pleasure from our stay. Only 30 rooms sold (possibility of 200) yet we were given a room on the 3rd floor in a portion of this hotel which is not equipped with an elevator and no assistance with the baggage is provided. Outdoor activities were closed due... More

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel needs MAJOR renovations. The rooms are outdated, carpets are dingy, broken tiles in bathrooms, etc. That was not soo bad but….Add to that paper-thin walls where you're stuck hearing everything that goes on in neighbouring rooms. TV, people eating their bags of chips, burping… So I was stuck spending a horrible evening, unable to sleep. Food is rather... More

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

stayed at resort during two weeknights during summer holidays. Even though the room was clean and perfectly fine, it felt like we were living in the 70's or 80's. That would be the comment regarding the whole resort. It is in desperate need of some updating. It just looks and feels worn out. The buffet breakfast was very basic and... More

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ottawa
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 4, 2014

What a beautiful location! And while the private beach is tiny, the water is clear and clean. The outside is beautiful. Looks like a castle....i5s the inside that's dated and ugly. The main areas are decent & quaint, but the room building, at least the one in the back, reminds me of my first apartment building. Carpets are old and... More

Was this review helpful? Yes 1
Montreal, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 19, 2014

I am currently at the Chantecler with my husband on our first anniversary. We reserved an executive suite queen bed + queen pull out couch with a large balcony. When we arrived to check in at 4:15pm, we were made to wait in an awfully long queue for 40 minutes. They issued no apology for the wait. I double checked... More

Was this review helpful? Yes 8
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 13, 2014

Hello, A group of us rented 12 rooms a this hotel for a friends 50th birthday. I was choked to see the condition of the hotel and rooms. I got to my room and was taken a back by how filthy the carpets where, and the rest of the room was scummy, The service was terrible it seems like the... More

Was this review helpful? Yes 3
Montreal, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 23, 2014

if you have to go to a wedding in the area, or will spend all day exploring the mountains or lakes, it is perfect for the price you pay as this is a very expensive area both in summer and winter. the staff is bilingual, and we found them to be helpful in both languages in spite of the large... More

Was this review helpful? Yes 2
Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 25, 2014

Do yourself a favor and book elsewhere. My wife and I booked one night at Le Chanteclerc and were terribly disappointed. The hotel needs a lot of TLC. Rooms are really basic and in dire need of renovations. Phone, fridge and A/C didn't work when we checked in. Musty smell in the room. The bathroom was the worst (tiles missing... More

Was this review helpful? Yes 4
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 19, 2014

Everything started at our arrival,the staff at the reception was paying no attention ( even we were the only clients at that time),they chatted about their personal life making us wait at least 30 minutes They give us a standard room even our reservation was for deluxe room ,and when I wanted to cancel the reservation they lied telling is... More

Was this review helpful? Yes 2
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Additional Information about Hotel Le Chantecler

Address: 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Location: Canada > Quebec > Sainte-Adele
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Le Chantecler 2.5*
Number of rooms: 179
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Also Known As:
Le Chantecler Hotel
Le Chantecler Sainte Adele
Hotel Le Chantecler Sainte-Adele, Quebec, Canada

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