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Hotel Le Chantecler

1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
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Hotel Le Chantecler
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381 Reviews from our TripAdvisor Community

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Traveler rating
    46
    73
    108
    88
    66
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115
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (64)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (73)
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Montréal, Québec
1 review
4 of 5 stars Reviewed 3 days ago NEW

Took advantage of the lake activities: kayak, pedalo, volley ball, etc... The pool area is also nice. Enjoyed the squash courts, though the exercise room would need to be updated. Nice place to stay for a low rate...

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hotel G, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Guest, Thank you for your great feedback. We look forward to welcoming you back! More 

Montreal, Canada
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel is very old, and the rooms reflect it. It is very hard to find your way around the building, and often easier to go outside and walk back in the front door to get to the restaurant or pool. This was the second time I was there, and the second time the lake was closed due to weather.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Cambridge, Massachusetts
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am not normally one to complain about hotels. My friend and I bought a Groupon that seemed like a good deal as it included sangria, breakfast, beach activities etc. We were not expecting a luxury hotel and we have stayed at 3 stars before..but this was something out of a horror movie! There was no running water until 9... More 

Was this review helpful? Yes 4

Travelers are raving about these Sainte-Adele hotels

Montreal, Quebec
1 review
4 of 5 stars Reviewed 4 weeks ago

Was a wonderful hotel with so many amenities. Was nice to not have to leave the grounds to have access to a beach with boat rentals, outdoor terasses, pool, hot tub, sauna... We slept in the auberge because there wasn't room in the hotel, but it was still nice.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotel G, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Guest, We are happy to hear you enjoyed your recent stay at our hotel. Thank you for your wonderful comments. We look forward to welcoming you back in the near future! Cordially. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed June 6, 2015 via mobile

Accomodations poor, patches on ceiling... Old bedding, far from sound proof but worst of all the staff! "La directrice" is rude, talked down to me and was all around an awful person. Others were far from helpful. Read the fine print! They will not accomodate you even if they screwed up. AVOID!!

Was this review helpful? Yes
Hotel G, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Valued Guest, We thank you for taking the time to review and apologize that your stay was not up to your expectation. We will forward your comments to the Front Desk Manager. We do apologize once again for the discomfort. All of this aside, we would like to invite you back. Your feedback is really important as it provides... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 6, 2015

I reserved 1 night at the Chantecler with my wife and 2 daughters. This used to be our place when our daughters were young teenagers; kind of a yearly retreat during Easter to relax and spend some quality time only the four of us (usually 2 or even 3 nights). My wife and I went also alone many times. Overall,... More 

Was this review helpful? Yes 1
Hotel G, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Guest, Thank you for sharing your experience. Please rest assured that your comments have been taken into consideration as we greatly value your feedback. During the winter season, the restaurant is only open Saturday and Sunday for the brunch. We are sorry if there was a misunderstanding during the booking. We sincerely apologize for the discomfort and hope to... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed March 18, 2015

The place is well equipped with emenities that can keep you busy. The stay was very affordable, clean and we had access to trails and walked around the ice lake and warmed up to a fire outside. You can skate, snowshoe, everything is 5 minutes away even if you decide to access outdoor activities.

Was this review helpful? Yes
Hotel G, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Valeria, Thank you for taking the time to share your comments. We hope to welcome you again in the near future! Best regards More 

Ottawa, Canada
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed March 16, 2015

Stayed in Rustic Rooms - very Rustic indeed! Slanted and creaky floor, busted box spring on one bed, older bathroom, more like something you would find in an old cottage/cabin. Old tube TV that we hadn't seen in years - the kids thought it was funny! Overall, the hotel looks old and in need of a good facelift. Wouldn't stay... More 

Was this review helpful? Yes
GouverneurManager, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Guest, Thank you for sharing your comments. Please rest assured that they have been taken into consideration. In regards to our room conditions, we understand your disappointment and opinion that our rooms look tired. We are pleased to inform you that there are renovations scheduled for this spring. Your feedback is really important. We apologize for your discomfort and... More 

Montreal, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 6, 2015

After many years I returned to Le Chantecler this week and was very disappointed. Once a centre piece of the Laurentians it is now an outdated, rundown dump in need of serious investment or the wrecking ball. From the lack of a bell man to help with bags upon arrival to the surly attitude of the front desk person the... More 

Was this review helpful? Yes 2
Hotel_Chantecler, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear rbraide, We would like to thank you for sharing your comments. We do apologize for the discomfort you experienced during your stay. Please rest assured that your comments have been taken into consideration. In regards to our room conditions we understand your disappointment and we are pleased to inform you that there are renovations scheduled for this spring. Your... More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 1, 2015

This hotel is old and falling appart. A piece of metal felt from the ceiling in our room and could of easily fall on someone's head. We were supposedly on the newest part of the hotel so I can't imagine the old part. Bathroom tiles were all broken, not possible to get ice in any of the ice machines. Even... More 

Was this review helpful? Yes 3
Hotel_Chantecler, Public Relations Manager at Hotel Le Chantecler, responded to this review

Dear Christina Thank you to write your comment about your stay with us. Please accept our sincere apologies . Your comments are taken seriously and we want to tell you that we have done some renovations . Our goal is to offer the best experience to our customers. Sincerely More 

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