We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Sainte-Adele hotels

Hotel Le Chantecler

2.5 of 5 Resort   |   1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Hotel amenities
Save Saved
You added Hotel Le Chantecler to your Saves list
Hotel Le Chantecler
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
35%
Ranked #7 of 12 hotels in Sainte-Adele
A recent review
3 of 5 stars reviewed 4 weeks ago
sylvie k Montreal, Canada
  • Overview
  • Reviews (252)
  • Photos (72)
  • Amenities
  • Room tips (35)
  • Location
  • More
Write a Review

252 people have reviewed this hotel

Traveler rating
    37
    47
    64
    58
    46
See reviews for
73
93
1
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I am currently at the Chantecler with my husband on our first anniversary. We reserved an executive suite queen bed + queen pull out couch with a large balcony. When we arrived to check in at 4:15pm, we were made to wait in an awfully long queue for 40 minutes. They issued no apology for the wait. I double checked... More

Was this review helpful? Yes 1
Montreal, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Hello, A group of us rented 12 rooms a this hotel for a friends 50th birthday. I was choked to see the condition of the hotel and rooms. I got to my room and was taken a back by how filthy the carpets where, and the rest of the room was scummy, The service was terrible it seems like the... More

Was this review helpful? Yes
Montreal, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

if you have to go to a wedding in the area, or will spend all day exploring the mountains or lakes, it is perfect for the price you pay as this is a very expensive area both in summer and winter. the staff is bilingual, and we found them to be helpful in both languages in spite of the large... More

Was this review helpful? Yes
Montreal, Canada
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 25, 2014

Do yourself a favor and book elsewhere. My wife and I booked one night at Le Chanteclerc and were terribly disappointed. The hotel needs a lot of TLC. Rooms are really basic and in dire need of renovations. Phone, fridge and A/C didn't work when we checked in. Musty smell in the room. The bathroom was the worst (tiles missing... More

Was this review helpful? Yes 2
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 19, 2014

Everything started at our arrival,the staff at the reception was paying no attention ( even we were the only clients at that time),they chatted about their personal life making us wait at least 30 minutes They give us a standard room even our reservation was for deluxe room ,and when I wanted to cancel the reservation they lied telling is... More

Was this review helpful? Yes
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2014

No internet.......we pay for breakfast...then they charge us for orange juice because its not included in breakfast deal. We took suite room for 3 nights....they say its 5 star hotel...i give 2 star as a motel. no TV room in bed room.......fire place at the corner where you can not see. bed is not comfortable...we can hear noises. for the... More

Was this review helpful? Yes 1
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 22, 2014

My daughter son and I spent last night in the hotel and had a great stay. The staff was very friendly and the hotel is beautiful. The hotel sits in a valley overlooking a small lake and the view is beautiful. The view from the restaurant dining room show this scene very well. The little town is very pretty and... More

Was this review helpful? Yes 2
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 12, 2014

The view is beautiful along with the exterior of the hotel. The staff was very friendly, courteous and helpful. The room was nothing special and outdated. There where burnt out light bulbs, the fan made a lot of noise and the beds where uncomfortable and sagging in the middle.

Was this review helpful? Yes 4
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 11, 2014

The exterior of Le Chantecler is beautiful and the mountain views are beyond gorgeous, but the inside is in desperate need of an overhaul. The rooms are old and dated. The mattresses were awful and literally sagging in the middle! Breakfast is not included. The staff are friendly and helpful. A stunning place for a visit but would not stay... More

Was this review helpful? Yes 3
Quebec City, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014

All the rooms where dirty, there was mold in all the bath, spas we saw in all three chambers we view. Walls were broken down and the inside smells rancy same in the presidential suite.... The view was really beautiful but the rooms where not worth it at all...

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hotel Le Chantecler, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Le Chantecler? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Le Chantecler

Address: 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Location: Canada > Quebec > Sainte-Adele
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Le Chantecler 2.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Tingo, HotelsClick, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Hotel Le Chantecler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Le Chantecler Hotel
Le Chantecler Sainte Adele
Hotel Le Chantecler Sainte-Adele, Quebec, Canada

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (26)
Viewed
Dining (2)
Viewed
View from room (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Class
Number of rooms
179

See which rooms travelers prefer