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The Palazzo Montecasino

Certificate of Excellence
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No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
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Best prices for: 1 room 1 guest
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The Palazzo Montecasino
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434 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (434)
  • Mar-May only
    (132)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (111)
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Botswana
1 review
5 of 5 stars Reviewed today NEW

Fantastic place to stay. The hotel just needs to provide a more affordable breakfast option. It would be great if they had affordable airport transport. That will make the hotel exceptional on many levels!

Review collected in partnership with Tsogo Sun Hotels

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London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay at a lot of hotels, good hotels. This one was great, so I thought I would pen a little review of the hotel. Why is it great? The decor, surroundings, atmosphere live up to the name. The place shrieks 'abundance', just like in a palace. They make you feel welcome - upon arrival, they meet you with warm... More 

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Maple Valley, Washington
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived via Palazzo limo, nice clean Mercedes, to a beautiful physical plant and a warm inviting foyer. Offered a juice, warm towel, and water as I checked in. Great easy check in and very nice room. Meeting facilities were top notch, food was delicious, and atmosphere was so pleasant. Would stay again in a heartbeat.

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Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

On Saturday 20 June, I celebrated my 40th Birthday with family and close friends, what a lavish High Tea affair. Thank you Deon Prinsloo for organising the event from start to finish, not to mention the ever so friendly and professional staff on hand, from porters to waiters, you all made my day extra special. Thank you all and I... More 

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Barnsley, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, stunning setting, landscaped gardens with beautiful pool area. Excellent sized rooms, beds are amazing, great food and bar, great staff, found it hard to find fault, next to casino resort with shops, restaurants and casino. Had a great time.

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Johannesburg, South Africa
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed a much deserved night away, at the Palazzo recently to celebrate my wife’s birthday. This was our second stay at JHB’s most stunning hotel. We were treated like royalty from arrival to departure. The “sweets table” on entrance was a sign we have arrived at the right place and the pampering to come during our stay. The check-in... More 

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Secunda
1 review
5 of 5 stars Reviewed 2 weeks ago

Palazzo hotel made my wife's birthday the best ever. Upon arrival in our room from dinner, we were surprised with a bottle of JC Le Roux inside a bucket of ice and two wine glasses, chocolate cake on a beautifully decorated plate with a "Happy Birthday" message on it and finally a card with a birthday message for my beautiful... More 

Review collected in partnership with Tsogo Sun Hotels

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Edinburgh, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a short trip here. Great hotel. The rooms are a good size, with very comfortable beds. Lovely big bathroom. Great choice for breakfast, large selection in the buffet plus choice of hot food. Champagne too!! The hotel is set in a beautiful location with lovely grounds, next to a great bird sanctuary and complex with restaurants, shops,... More 

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Janis A Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you our product and service delivery met your expectations. Your wonderful comments have been shared with the rest of team. We look forward to welcoming you back to the Palazzo.... More 

Cape Town Central, South Africa
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Palazzo truly is a great hotel. Warm welcome, friendly service and very accommodating. The thing that would make this even better? Less frilly/stuffy interior and better layout of the bathrooms in the rooms. But that's more my personal preference rather than a flaw of the hotel

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Heidi F Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us. Your comments regarding the room interior and bathroom have been constructively communicated to the relevant department for consideration. Thank you for sharing with us... More 

Bloubergstrand, South Africa
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was not ready when we got there. And we had to go ask again whether the room was ready when in fact it was ready but no one came to fetch us. One morning getting dressed there was a staff member on our balcony cleaning the balcony. He climbed over from the balcony next door. He couldn't understand why... More 

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear WellTravelled360 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest aplogies for the poor service levels and the inconvenience caused. Your comments have been constructively communicated to the relevant department heads in order to assist us in improving on our service... More 

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