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The Palazzo Montecasino

5.0 of 5 No. 1 Montecasino Boulevard, Fourways 2021, South Africa
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Certificate of Excellence 2014
The Palazzo Montecasino
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The Palazzo Montecasino
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313 reviews from our community

Traveler rating
    162
    99
    35
    12
    5
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43
111
19
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If one must go to Johannesburg, this is a wonderful hotel, an oasis- green, quiet, clean. The rooms are very very nice, not spacious but well appointed, everything you need including lovely windows that you can open! They have a wonderful swimming pool where if you like to swim laps as I do you will be pleased. Massages by the... More

Was this review helpful? Yes
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am just 1 out of the millions of guests at Monte Casino. It was a very good surprise for Monte Casino to remember my birthday and made the day very special for me. I was given a gift voucher which made it possible for me and my husband to spend a night at the Palazzo Hotel with breakfast.I was... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had an awesome weekend & staff did over & above expectations Tanya was great @ front counter Steven arranged car to be washed Lucky was brilliant at the pool with service Sibusiso at breakfast was 1st class & kept on assisting Sibusiso 2 , the lifeguard , was the best & kept our kids entertained Retain these assets & we... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Wayne F Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product, staff and service delivery met and exceeded your expectations. Your comments have been shared with all the staff members mentioned on your feedback, we are extremely proud of... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The Palazzo at Monte Casino is such an elegant, hotel! Absolutely brilliant rooms and service provided. Most friendly staff you can have, always willing to assist you with anything. When you enter the place its very elegant and clean. Had a family room which was neat and tidy. Best thing is that they have usb ports for chargers so that... More

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Seipone S Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with and very pleased that you noticed the little touches such as the usb ports that were part of our refurbishment that recently took place at... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We have had fantastic time. The set standards is comparable with the best in the world. The staff- all of them- from the minute you walk in until check out is helpful and friendly. Nothing requested was too much trouble- not that we had to request a lot as you already thought just about everything! Thank you and keep it... More

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Adriaan B Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. Your positive feedback will be shared with all the staff. We are extremely proud of all the staff members for... More

Harare, Zimbabwe
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Palazzo for a few nights just on a trip to Joburg. It was a nice relaxing hotel with amazing staff.pity I didn't get all of their names but it was a pleasure dealing with every single one of them.the food in the restaurant downstairs was something else and I definitely recommend the seafood risotto which was... More

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Cherise P Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met your expectations. Your positive comments have been shared with the rest of the team. We look forward to welcoming you back to the Palazzo... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Travelled with a group of 18, rugby union fanatics. 100% of us just could not believe the aura and beauty of this hotel. The breakfasts, bars, dining room could not fault. Clean, crisp sheets every day, and some times clean towels twice a day. The staff were absolutely amazing, so polite, beautiful smiles and greetings were so friendly. I experience... More

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Jeanette M Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. The period you are referring to was one of the most busiest and vibrant times we have had at the Palazzo and we certainly enjoyed ourselves whilst making sure that all our guests were... More

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel for both business and pleasure with a professional and courteous efficient caring staff. Highly recommended for those looking for ultimate luxury. Good food and pleasant facilities close to shops and good entertainment

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear William G Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met your expectations. Your comments will be shared with the Palazzo staff and management team. We look forward to welcoming you back to the Palazzo.... More

Norwich, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Palazzo perhaps 9/10 times over a number of years, with my most recent visit this week. It is located in Bryanston, which is an 'old money' area of Johannesburg and within easy reach of several major international business offices (mostly high tech). The hotel itself is of a high standard, with friendly, helpful staff. The... More

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Peford Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us. It is wonderful to note that our product and service delivery has successfully managed to convert a loyal business traveller out of you, our most... More

Secunda
1 review
5 of 5 stars Reviewed 3 weeks ago

Absolutely loved every moment of our stay ! We absolutely love everything about The Palazzo Montecasino ! The staff (THE BEST) the rooms, the service,the food ... everything. We will be back ... AGAIN !! :-)))

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Petro93 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us. Your positive feedback is cause for great motivation and pride within our team. We look forward to welcoming you back to the Palazzo. Kind Regards,... More

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Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

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