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The Palazzo Montecasino

Certificate of Excellence
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No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Best prices for: 1 room 1 guest
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The Palazzo Montecasino
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The Palazzo Montecasino
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416 reviews from our community

Traveler rating
    230
    122
    41
    14
    9
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66
148
22
128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
  • All months
    (416)
  • Mar-May only
    (125)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (100)
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    (111)
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had our wedding in northern Johannesburg and spent the night at The Palazzo. The staff went out of their way to make it a memorable stay. The breakfast was amazing! If you staying in Fourways area then this is the hotel to stay at. Also plenty to do in the Monte Casino precinct!

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Grantken83 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Firstly I would like to congratulate you both on getting married. I trust that your special day was everything that you have ever wanted it to be. We are delighted that our product and service... More 

Lagos, Nigeria
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

was here december 2013/2014 with most of my family (dad, brothers, sisters, son). Love the ambience though i felt the furniture in the rooms and toilets were a little worn. Theyve got a lovely fish pond that entertained my son every morning. Breakfast was wonderful. The Montecasino is literally next door so could go there twice a day. Overall, a... More 

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Yemi A Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the inconvenience caused due to the quality of the room. We are however very pleased to announce that in 2014 we completed a full refurbishment of the rooms... More 

Secunda
1 review
4 of 5 stars Reviewed 2 days ago NEW

We booked the special at Palazzo Montecasino including the room, dinner and tickets for Swan Lake. We really enjoyed our stay and the service was excellent. The seats was in the middle front and the food was excellent

Review collected in partnership with Tsogo Sun Hotels

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear johanb4 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed the value that comes with the show and stay package and look forward to welcoming you back to the Palazzo. Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More 

Kosmos, South Africa
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel isn't cheap but for sheer comfort and convenience it is worth every cent. Recently spent the night with my young daughter there for a girls night out. Bird park, 10 pin bowling, kids arcade, bookshop, birdpark - I am still recovering! Room 101 was quiet as requested. Very spacious, lovely oversize bed with good linen. Turn down was... More 

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear 00Caro2510 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us. It is rewarding to learn that despite issues occurring, our management team was available to assist and rectify the problems to your satisfaction. Please accept... More 

Maputo, Mozambique
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I am a frequent traveler and due to that I spend more nights than I wish in hotels. My stay at the Pallazo made me forget that feeling, thanks to the location, the architecture and above all the Staff, made this experience one not to forget. I strongly recommend this venue.

Review collected in partnership with Tsogo Sun Hotels

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear vibarfr Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met your expectations. The team at Palazzo appreciates your loyalty and wishes that you continue choosing us as your preferred hotel in Johannesburg. We look forward... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely staff who could not do enough for you, great hotel, tasty food and fantastic grounds - it was amazing. Our business trip turned into a small holiday. Only draw back are the noises esp announcements from the near by bird park.

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Annett C Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. It is heart warming when we can turn a business trip into a mini holiday just doing what we do every day, meeting and exceeding our customers’ expectations. We are delighted that you enjoyed... More 

Nelspruit
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The PALAZZO is the best Tsogo Sun Hotel by far.....the service is excellent, the staff will run the extra mile , the rooms are beautiful and our overlook the gardens and pool area...the food and service at the restaurant ( Medeo) and bar Rialto is out of this world... love this place..

Review collected in partnership with Tsogo Sun Hotels

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Pierre K Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. Your positive comments have been shared with the rest of the team. Kind Regards, Ayanda Mazibuko Deputy General Manger Palazzo... More 

London, England, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my third time ins this hotel and I don't have anything bad to say about it. The swimming pool area is beautiful, good selection of TV channels, good shower very powerful, breakfast is very good, complimentary wine and sweets at reception between 2pm and 6pm. Staff are outstanding they really get out of they way to make your... More 

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Henrique S Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. We look forward to welcoming you back on your fourth visit and will endeavour to create great memories once again.... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is definitely one of the best in South Africa! We loved the great service. The staff is professional and friendly. The dining is awesome. You don't have to think twice before booking at the Palazzo.

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Jacques P Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. Your positive comments have been shared with the rest of the team. We look forward to welcoming you back to... More 

Chandigarh
1 review
1 of 5 stars Reviewed 3 weeks ago

Hotel could not locate my booking and I had to pay again to secure my booking. Very slow and lazy staff. Small and mediocre rooms- not worth its cost. Lazy staff in restaurant who doesn't pay attention. Overall worst experience of my lifetime in any country.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Brijlal M Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the inconvenience caused. We understand that any delays that may occur upon check-in for any reason whatsoever will create an unpleasant interaction for our guest however, we trust... More 

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