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The Palazzo Montecasino

5.0 of 5 No. 1 Montecasino Boulevard, Fourways 2021, South Africa
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Certificate of Excellence 2014
The Palazzo Montecasino
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The Palazzo Montecasino
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331 reviews from our community

Traveler rating
    172
    103
    38
    12
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

As Jo'burg residents we decided to spend the weekend at the Palazzo. We stayed in a room with two double beds. The room was luxurious, spacious and beds were wonderful and comfortable. The bath however is a bit small. I'm a small-medium closthing size girl and it felt narrow but the shower was spacious. The Hotel comp'ed us various tickets... More

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Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was a bit disappointed with the value for money of this supposedly five star hotel. The rooms and bathrooms are very small for the price and I would rather suggest a stay at the Southern Sun Monte Casino. It just does not make sense for the price. It almost feels like they wanted to cramp in as much rooms... More

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Have had several stays at this hotel and have never been disappointed. The staff are super attentive and the accommodation is luxurious. Also has super comfy beds the best showers in Joburg as well as the best breakfast

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Paul R Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met your expectations. The team at Palazzo is extremely proud to have delivered on consistency therefore retaining a loyal customer. We look forward to welcoming... More

Magaliesberg
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed a package of movies, ballon ride, ten pin bowling dinner, bed and breakfast. It was a wonderful evening of fun and entertainment. The dinner at the hotel restaurant was sepperate but a huge treat. The room was very comfortable and we enjoyed a romantic night out.

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear SBWL Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our value packages, staff and dining facilities made it possible for you to enjoy a romantic evening away. The team at Palazzo wishes you many more romantic evenings with your better... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The resort is quite special and in many aspects reminds me of hotels in Las Vegas, my view is that it is more suitable for vacation then for business at the moment as they’re very relaxed and take their time which isn’t a bad thing when you’re not under pressure for a quick breakfast before you have to start a... More

Review collected in partnership with Tsogo Sun Hotels

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Ronnenb Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are very pleased to know that you rank our product with a world renowned resort. Your comments with regards to the pace of service will be constructively communicated to all heads of department in... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Palazzo Hotel is a magnificent Hotel to spend a romantic evening or two. My partner and I have done this two night stay before and we have enjoyed the spoiling and wonderful behaviour of the staff. The rooms are grand and the dining scrumptious. For a romantic getaway and to have Montecasino on your door step, I cant recommend... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear RonMitchell Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our staff spoiled you and your better half during your romantic getaway. Your positive comments have been shared with the entire team at Palazzo. We look forward to creating many more... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here November 2014. We could not have been more pleased. The staff were very friendly and provided world class customer service. Room was clean....breakfast was wonderful...amazing pool. I would definitely stay here again and would recommend to anyone.

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Felicia T Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the Palazzo Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More

Pretoria
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Smart and elegant. Enjoyed my stay. Staff very helpful and courteous. Only snag was the waiting for the shuttle to go to the main arena in Monte Casino. Bringing my grandchildren on my next visit. Room was lovely. Slept like a baby

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear 586jay Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the convenience caused as a result of the golf cart service. Your comments have been constructively communicated to the relevant department in order to assist us in improving on... More

Durban, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

please inform guest of hot and cold breakfast. the rooms where perfect, the area for meeting clients was excellent and the breakfast was good, the concierge and the receptionist where perfect. I will definitely stay

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear sagrennaidoo Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for any convenience caused during breakfast. Your comments have been constructively communicated to the food and beverage department in order to assist in improving on our service delivery. We look... More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a welcome! The friendliest staff ever! I'm a concierge and I called before to make a booking for a very special couple! Basically it was love at first sight after 50 years. Bilal the RDM would have have given me his socks to accommodate us. The little blonde trainee, you gonna go far in the hotel industry. You a... More

Was this review helpful? Yes 1
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Girschen C Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are very pleased to learn that our team members impressed both you and your guests shortly after checking in at the hotel. Please accept our sincerest apologies about the issues that they have... More

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Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

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