We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palazzo Montecasino

5.0 of 5 No. 1 Montecasino Boulevard, Fourways 2021, South Africa
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Certificate of Excellence 2014
The Palazzo Montecasino
Professional photos View all
Browse nearby
The Palazzo Montecasino
Write a Review

363 reviews from our community

Traveler rating
    194
    109
    39
    13
    8
See reviews for
52
134
19
113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (363)
  • Mar-May only
    (87)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (96)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hi there I stayed at your hotel Sunday night (18/01/2015) I was blown away by your hotel. When I got the the door the doorman was very friendly and I was welcomed with a smile and a good day sir. Then when I got to the reception I was greeted with smiles and also a warm welcome the staff were... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The stay at Palazzo, MonteCasino,Johannesburg was one of the best. From check in to check out. Great looking hotel in a fantastic location, wonderful staff and very pleasant rooms. Don't want to leave, but when I do it means I have something to look forward to( our return ) Thank you all very much

Was this review helpful? Yes
Sussex, United Kingdom
Top Contributor
77 reviews 77 reviews
49 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel from the moment I walked in. Lovely ambience, welcoming warm and friendly staff. Room a little on the small side but fine. Immaculately clean. Bathroom lovely, ornate Italian type design. I was on an end room and I could hear the road a bit, but even though I hate hotel noise, I found it reasonably quiet. The... More 

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear kimski44 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are very pleased that you enjoyed your stay with us. Please accept our sincere rest apologies for the few service delays that you encountered, these have been addressed with the relevant head of department... More 

Maputo Province, Mozambique
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great hotel for business, pleasure and holiday with a great location at Montecasino.The service is great, very clean, excellent location, the rooms good but could much bigger for that kind of a hotel.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Zacarias Z Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed you stay with us. Please note that for you we different room types and they vary in size amongst other things and we are certain that one of... More 

Johannesburg, South Africa
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a very nice hotel aesthetically, but is badly situated near very busy roads that makes the overall experience not at all restful. Especially when sitting at the pool or the outside dining areas. The traffic noise and doof-doof from car stereos is most unpleasant. The PA system from the bird park is also very unfortunate and distracting. The... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Mr greg_olsen Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are disappointed that our product and service delivery did not meet you expectations. Please accept our sincerest apologies for the poor service levels received by the pool from our food and beverage staff.... More 

Klerksdorp
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Smiles all round. From before you even get out of your car. Very friendly and accommodating staff that will help you with everything you need. Manicured Gardens. Great pool area. Wonderful food. Top class service. Fast and efficient check in and check out. Rooms are comfortable with great views. Shuttle service to main entrance of Monte Casino 24hrs with very... More 

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Jaco F Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are grateful to all our team members at Palazzo for doing a fantastic job, ensuring that you were pampered thus creating unforgettable memories for you. Your fantastic feedback has been shared with all... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I stayed at Palazzo, it was so exotic and made me feel like I'm in Italy! Food was excellent. Scenery made it look so different. I enjoyed the pool area and the design. it was a good value for money even if it was quite expensive. It also has Montecasino for restaurants. I suggest you too stay at Palazzo!

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Anita W Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. Your wonderful comments have been shared with the entire team at Palazzo. We look forward to welcoming you back to... More 

Johannesburg
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the first telephone call , to booking in at Reception, our dining experience and just lounging around at the pool deck - our experience was excellent. We were impressed with the very professional staff, they were always helpful, friendly and welcoming. The rooms are spacious and had everything we needed. The staff took extra special care of us because... More 

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Anita W Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Congratulations on you 30th wedding anniversary ! We are delighted that our team was played a role in your celebration and that we help create unforgattable memories to cherish with you better half. Your... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Very warm welcoming from front of house staff with attention to details in the lobby areas and fine attention to details in the room. One of the best hotels i have stayed at in a very long time Good value for money.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear adambW4138MG Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. Your feedback has been shared with all the members of the Palazzo team. We look forward to welcoming you back to... More 

rsa
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during prime silly season time. The staff still had huge smiles on there faces and could not do enough to help. The breakfast arena was full so the manager decided to open the new coffee shop for breakfast to accommodate. Brilliant idea. Well done guys. I true 5 star experience

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear reynierRsa Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are so delighted that you had the opportunity to try out of new Rosa restaurant and grateful to all our staff for creating memorable experiences for you. We look forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Palazzo Montecasino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Priceline, TripOnline SA, Booking.com and South African Hotels so you can book your The Palazzo Montecasino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (37)
Viewed
Bathroom (5)
Viewed
View from room (4)
Viewed
Pool/beach area (11)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay