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All 6 Fourways hotels

The Palazzo Montecasino

5.0 of 5 Hotel   |   No. 1 Montecasino Boulevard, Fourways 2021, South Africa
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83%
Ranked #2 of 6 hotels in Fourways
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Denise M Johannesburg, South Africa
  • Reviews (275)
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275 people have reviewed this hotel

Traveler rating
    136
    91
    31
    12
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

When checking in at The Palazzo, make sure you enjoy a drink at the hotel lounge while chilling then spend sometime at the rose garden, enjoy the food at the hotel. Importantly, Deon Prinsloo and his team of concierges are always on hand to assist with whatever questions you may have, not to mention the friendly staff!

Review collected in partnership with Tsogo Sun Hotels

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Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while on holiday with family. The staff members were friendly and helpful. The hotel is beautiful and located within walking distance to the Montecasino complex and Bird Garden. The breakfast was delicious and included a wide variety of meals.

Was this review helpful? Yes 1
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Yuvisha Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again at the Palazzo. Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More

GA,
Top Contributor
105 reviews 105 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a well designed and maintained hotel. Had issues with check in as the clerks were struggling with thier equipment ( computers, printers). They were professional in sorting us out to get a room. The breakfast is overpriced for what they offer. Many options near by and in the casino next door. Not sure if there was a shuttle... More

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear paragkarania Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the delay with your check-in. We are pleased that our staff met your expectations when it came to resolving the issues encountered on the day. We also acknowledge that... More

Bloemfontein
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a wonderfull time. The hotel room was a bit small but very beautiful decorated. The king size bed was soft and very inviting. The breakfast rounded off a great stay. I will surelly return again soon.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear D E Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for any inconvenience caused as a result of the size of the room. The hotel has a variety of room types and we assure you there is a room... More

1 review
5 of 5 stars Reviewed 1 week ago

What an awesome hotel. My experience there keeps getting better. My wife and I had a great stay at the hotel. From the welcome, to check-in, and even the room itself, there was something special about this hotel that made our stay a great one. Friendly staff, awesome décor and breakfast fit for a king, the hotel boasted its magic... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Nolan Victor P Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again at the Palazzo. Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More

Pretoria, South Africa
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Had overall a great stay at the Palazzo we often go the for a break from the city with always exceptional service, My complements to the chef who caters excellently for additional allergens on the menu. I would like to add just one note to pay attention with: The hotel room dialing experience: When we call for hotel services the... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Liebner-anthony V Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the poor service levels dispalyed by our hotel services staff. Your comments have been constructively communicated to the relevant department to assist us in improving our service delivery... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2014

Once again the Palazzo was an absolute win! My husband and I celebrated my birthday with a romantic night away. The room was pure luxury. We were treated to a complimentary bottle of champagne as well as a delicious birthday cake. The morning breakfast is fabulous! Thanks to the amazing staff for my lovely birthday!

Was this review helpful? Yes
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review

Dear Lisa M, Happy Birthday once again! We are delighted yor special occasion was a memorable one and that you were well looked after. Thank you for taking the time to write a TripAdvisor review and we hope to have the opportunity of welcoming you back here on another occasion. Warm regards, Amanda More

Chennai (Madras), India
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

good location, close to Santon and the lions park, very good entertainment and good restaurant's also great for a rainy day. the rooms are nice and good beds. we love the park and the birds. it is also great for any business you can meet in various places

Was this review helpful? Yes
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review

Dear joergfitzek, Many thanks for your review about your recent stay at the Palazzo. We are delighted you enjoyed all the nearby amenities (bird park, restaurants, entertainment) and hope that, should you choose to visit Johannesburg again, that we will have the opportunity of welcoming you back. Kind regards, Amanda More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 30, 2014 via mobile

Ave been staying at this hotel for the last 5 years now, and it keeps getting better, first of all take note this is a non smoking hotel now, newly refurbished rooms , new colors , new paint inside.. So they are keeping to their standards, the receptionists are always helpful all praise to them, Concierge and guest relation staff... More

Was this review helpful? Yes
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review

Dear Dax C, Thank you for your positive review and feedback regarding your most recent stay at the Palazzo. We are so pleased that our refurbished rooms and the new colour palette has been well received. More importantly though, that you enjoyed your stay and feel the hotel is 'a home away from home', is significant of the effort everyone... More

Sao Paulo, SP
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

My 2 week stay in S.Africa was pleasant partly thanks to The Palazzo, my room was magnificent, the room service was top class...i slept like a baby, its a realy good hotel, the staff's friendly and welcoming. I'd recommend this hotel and will definately visit again.

Was this review helpful? Yes
Amanda M, Public Relations Manager at The Palazzo Montecasino, responded to this review

Dear 881Marko, Thank you for taking the time to write a TripAdvisor review about your recent two week stay here at the Palazzo. It is always encouraging to receive positive feedback from our guests, as we do truly endeavour to offer all our utmost attention, service and warm hospitality. We are thoroughly delighted that your stay was a memorable one... More

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Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Palazzo Montecasino 5*
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
This Deluxe Hotel epitomizes the bygone era of luxurious Tuscany and is renowned for its elegance and world-class service. Rooms at The Palazzo Montecasino range from penthouse suites to superior rooms overlooking either the manicured gardens or the suburb of Fourways. The Medeo Restaurant offers a medley of Mediterranean flavors and outdoor dining is a must at any time of the day or night. The award-winning Montecasino Entertainment Complex is a step away. ... more   less 
Number of rooms
246

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