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The Palazzo Montecasino

5.0 of 5 No. 1 Montecasino Boulevard, Fourways 2021, South Africa
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Certificate of Excellence 2014
The Palazzo Montecasino
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The Palazzo Montecasino
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343 reviews from our community

Traveler rating
    181
    104
    38
    12
    8
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46
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Potchefstroom
1 review
5 of 5 stars Reviewed 3 days ago NEW

After our wedding we booked in for one night as we waited for our flight the following day. The Hotel somehow found out that it was our honeymoon, and for one short night we were spoiled rotten with gifts ands courtesies. Thank you Palazzo and staff, you started of our honeymoon on a high note!!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Sedgefield, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Only 1 night at the Palazzo is not enough to enjoy all that it offers. On arrival, I was taken by the sweety table with treats for the kids and adults alike. A nice touch, with refreshments too. On booking in we were told that we had been upgraded, what a lovely sound. You're on the 5th floor, just one... More 

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear IanPerryman Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Congratulations on the upgrade! It may very well be the Presidential Suite next time. Your excitement and satisfaction is the primary reason why we spoiled you, our most valued guest. I am very happy to... More 

Greater Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

it was a great exprince for me. i had a awesome time. the pool area was awesome. the breakfast was awesome. i would recomend this place to anyone. the staff were awesome and very helpful. my room was awesome.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear 339udesha Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product, staff and service delivery met your expectations. We look forward to welcoming you back to the Palazzo Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More 

Bloemfontein, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is beautifully decorated and very stylish. The location is perfect for a visit to Monte Casino and the staff is very helpful. I will recommend the hotel to anybody who wants to stay in that part of Johannesburg.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear SATravelBloem Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product, staff and service delivery met your expectations. We look forward to welcoming you back to the Palazzo Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the privilege of spending two nights at the Palazzo. The view from my room was looking out onto the pool side. Absolutely breathtaking. It's Christmas season so the hotel was all dressed in Christmas trimmings and it looked mystical. In front of the hotel they had a nativity scene absolutely beautiful at night. The rooms are small but... More 

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Chantal S Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and excedded your expectations. The Christmas decor is arranged by the team very well in advance and we are very pleased to learn that... More 

Benoni, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

Service, food and drinks are standard wasn't nothing special I will never ever go there again the card machines don't work. The room was suppose to be set up as it was anniversary which was done later

Review collected in partnership with Tsogo Sun Hotels

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear 556randhirm Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the poor service levels. Your comments have been constructively communicated to the relevant departments in order to assist us in improving our service delivery. We look forward to welcoming... More 

Johannesburg, Gauteng
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I spent a night at the Palazzo, and we were sad it wasn't for longer. The hotel staff are very accommodating and friendly, the room we shared was tastefully furnished and decorated, and surprisingly spacious. The breakfast buffet was generous, and the overall feel of the Palazzo was that of a luxury hotel. No doubt we will... More 

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Seraph777 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product, staff and service delivery met your expectations. We look forward to welcoming you back to the Palazzo. Kind Regards, Ayanda Mazibuko Deputy General Manager Palazzo Montecasino More 

Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had been very disappointed overall, service is not good, rooms are smaller and not as good as Sunmontecasino, same for breakfast and this si more expensive, wont go again. I prefer to go to sunmontecasino who is cheaper and much warmer and nice,

Review collected in partnership with Tsogo Sun Hotels

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AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Florence P Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the incovenience caused. I am aware that your issue is currently being handled by the Rooms Division Manager at the hotel and trust that it will be resolved... More 

Kruger National Park, South Africa
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment I checked in to the time of my departure my stay was superb. The staff were extremely helpful, polite and attentive. The room service was excellent and when I needed anything it was delivered within a few minutes.

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear Archie9898 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. The management of Palazzo is very proud to learn that most of your wonderful experiences with us were created by our... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

we have stayed in many hotels around they country, for me my stay this past Thursday was by far the best we have had in a Johannesburg hotel. The attention to detail was impeccable! the staff were super friendly! and the breakfast was one to remember! can't wait to come back!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
AyandaM83, Manager at The Palazzo Montecasino, responded to this review

Dear darrens334 Thank you so much for your recent visit to the Palazzo and thank you for your valuable feedback regarding your experience with us. We are delighted that our product and service delivery met and exceeded your expectations. It is indeed wonderful feedback to the entire Palazzo team to learn that we have converted and loyal guest, choosing us... More 

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Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard, Fourways 2021, South Africa
Phone Number:
Location: South Africa > Gauteng > Fourways
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel

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