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Indaba Hotel

Certificate of Excellence
William Nicol Drive, Fourways 2055, South Africa
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1 room 1 adult
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Indaba Hotel
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321 Reviews from our TripAdvisor Community

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Polokwane, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The property is located at an attractive city centre. Guests at reception are friendly and well organised at all times. Chief's BOMA staff's approach was not good at all. We were sent and told by reception that we can go and get our dinner at the Chief's BOMA restaurant at 21:30, and also told that the restaurant closes at 22:30.... More 

Review collected in partnership with this hotel

Helpful?
Thank Mj M
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for completing a Trip Advisor Review as it is only with constructive criticism such as yours that we are able to achieve and maintain the service excellence for which the Indaba Hotel is renowned. I do apologise for any inconvenience caused by the early closing of Chiefs Boma and I was happy to note on investigation that the... More 

Nairobi
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visited this hotel and stayed there for 5 days. The customer service is good, the breakfast menu does not change much from day to day. The lunch and dinner menus are really good... I especially like the option of picking strips of raw meat/fish and having them cooked your way. Nice. The room I stayed in had a damp... More 

Helpful?
Thank Crispus M
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as we value all guest feedback. We are thrilled to hear that you enjoyed yuur stay with us and will certainly pass your kind comments on to the team. Also noted that you had the chance to experience our award winning Chiefs Boma Restaurant during your stay -... More 

Johannesburg, South Africa
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked into the Indaba hotel in a standard room as part of a stay over spa package. The hotel grounds are well kept and beautiful. The lobby area has old dated furniture which needs repair and some TLC. The staff were friendly and we had a quick check-in process and were directed to our room. The rooms are of... More 

Helpful?
Thank Fatima K
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as it is only with constructive criticism such as yours that we are able to achieve and maintain the service excellence for which the Indaba Hotel, Spa & Conference Centre is renowned. The Indaba Hotel has recently undergone an upgrade & refurbishment (over last 4 year period) and... More 

Addis Ababa, Ethiopia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 31, 2015

Indaba is an established hotel but with other hotels popping up nearby and closer to monte casino for the same money this one needs to up its game-the gym is embarrassing and really unsafe and not workable-no wifi in the room is a problem

Review collected in partnership with this hotel

Helpful?
Thank coopersintunisia
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as we value all guest feedback. We have reviewed your comments regarding the Hotel Fitness Room which is small and thus is only equipped for basic fitness, and will certainly pass your concerns on to the relevant Head of Department and will ensure that all equipment provided is... More 

Novosibirsk, Russia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

I would like to say thank you for our enjoyable staying. There are beautiful nature, friendly staff, clean room and tasty food. erry Christmas to all staff, and thanks for our Christmas elephant in bathroom ;)) Merry Christmas to all staff, and thanks for our Christmas elephant in bathroom ;))

Helpful?
Thank Soffi T
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as we value all guest feedback. We are thrilled to hear that you enjoyed your recent stay with us and will certainly pass your kind comments and greetings on to the team. All the best for 2016 and we look forward to welcoming you back to the Indaba... More 

Dutch Alps
Level Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Just checking out and found our two nights stay very pleasant. Excellent room and service up to high standard. Only point of improvement would be comfy chairs on the terrace of the rooms, now we had to sit on spartanic kitchenchairs...place two good chairs and our rating would be hundred percent. Rooms can be far away from reception area.

Helpful?
Thank veldhuizen
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review - we are thrilled that you enjoyed your stay with us and hope to welcome you back soon Yours Sincerely Sharon Hunink Group Marketing & Sales Manager More 

Cape Town Central, South Africa
1 review
3 of 5 stars Reviewed December 13, 2015

I loved staying at this hotel. The rooms are comfortable and clean set in magnificent grounds. There is a lot of history with many people returning to overnight because of its location and competitive rates. The service and general attitude of the staff is concerning. They were slow inattentive to detail, and at times made me feel like i was... More 

Helpful?
Thank JacquesCpt
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as it is only with constructive criticism such as yours that we are able to achieve and mntin the service excellence for which the Indaba Hotel is renowned. We are thrilled that you enjoyed your state with us and be assured the we have addressed your concerns with... More 

Torrevieja, Spain
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 13, 2015

We arrived for our one-night stay after an overnight flight from London followed by a visit to the Apartheid Museum en route so we were tired travellers and very appreciative of the warm welcome we received at the hotel. The Staff were very friendly and always smiling and service was efficient. This is a delightful hotel with thatched roofs and... More 

Helpful?
Thank Robert D
Sharon H, Public Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review - were thrilled that you enjoyed your stay with us and will certainly pass your kind comments on to the team. Also really glad that you had the opportunity to enjoy our award winning Chiefs Boma Restaurant - a true African dining experience. We do hope that you... More 

Randburg, South Africa
1 review
3 of 5 stars Reviewed December 1, 2015

1. noisy surroundings during the night and day. 2. very busy restaurants and surroundings. was difficult to relax and feel at peace 3. food at restaurant buffet looked a bit dodgy 4. spa was good 5. room was clean 6. bathroom very small

Review collected in partnership with this hotel

Helpful?
Thank Reshma H
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as we value all feedback. We are thrilled that you enjoyed your pamper at our award winning Mowana Spa and will certainly pass your kind comments on to the team. We were a little disappointed to note that you were not 100% happy with your stay with us... More 

Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed November 29, 2015

What a superb experience with such friendly, well trained and efficient staff in such a beautiful setting! The 3 spa treatments are great value for money interspersed between a lovely 2 course dinner is an excellent way to spend a romantic evening! Such a treat for our wedding anniversary!

Review collected in partnership with this hotel

Helpful?
Thank Steven M
Sharon H, Guest Relations Manager at Indaba Hotel, responded to this review

Thank you for taking the time to complete a Trip Advisor Review as we appreciate all guest feedback. We are thrilled that you enjoyed your stay with us and had a chance to experience the award winning Mowana Spa - a truly decadent pamper experience. Thank you again for your kind comments and we look forward to welcoming you back... More 

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