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Southern Sun Montecasino

Certificate of Excellence
Hotel website
cnr Witkoppen Road & Montecasino Boulevard, Fourways 2055, South Africa
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1 room 1 guest
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Southern Sun Montecasino
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374 Reviews from our TripAdvisor Community

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Traveler rating
    183
    144
    34
    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (374)
  • Mar-May only
    (93)
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    (118)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (86)
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Hartbeespoort, South Africa
1 review
3 of 5 stars Reviewed yesterday NEW

It was okay, breakfast was awesome though. Room was okay, bit dusty. Mistakes with my booking, which was promptly rectified. The theme and live music was nice. Overall it was quite average. We might go again

Review collected in partnership with Tsogo Sun Hotels

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Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotels very good the layout of the bar and how the lounge opens up on to the deck and pool works extremely well the breakfast buffet is also very good the rooms are not huge but the beds are very comfortable What sets this hotel apart is the fabulous staff I love coming back here the staff remember your... More 

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Cape Town, Western Cape, South Africa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had booked 2 rooms with different bedding configurations and requested early check in. On arrival only 1 of the rooms was available. I was told the bedding configuration I had booked was not available and settled for the other option as they said I could have the quicker (about 30 minutes - 1 hour). Went out for a quick... More 

Review collected in partnership with Tsogo Sun Hotels

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RudiBaasden, Front Office Manager at Southern Sun Montecasino, responded to this review

Thank you for commenting on your recent stay at the Southern Sun Montecasino. Your feedback is highly appreciated. We have taken careful note of those areas in your feedback and would like to convey our most humble apologies for the inconvenience. Please be assured that we have addressed these areas with the relevant department heads and trust that we will... More 

Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

really nothing special, service is not good, food was better before, rooms are not as good, I am use to this hotel and I always feel like a stranger, like it was my first time, so I will probably change for another one with better rate on price / quality.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RudiBaasden, Front Office Manager at Southern Sun Montecasino, responded to this review

Thank you for commenting on your recent stay at the Southern Sun Montecasino. Your feedback is highly appreciated. We have taken careful note of those areas you mentioned and will strive to show an immidiate improvement. I assure you that this is not our level of operation we pride oursleves on and that you have our best attention at all... More 

Johannesburg
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Southern Sun always do great food, the breakfast and dinner buffet are well worth the cost. The location is good, you could stay at better situated locations in Johannesburg but Montecasino really does give you the best of all world's, just isn't for everyone.

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RudiBaasden, Front Office Manager at Southern Sun Montecasino, responded to this review

Thank you for commenting on your recent stay at the Southern Sun Montecasino. Your feedback is highly appreciated. Thank you also for the positive feedback and valued support. We look forward to be at your service again in the near future. More 

Ballito, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful show and brilliant breakfast... beautiful hotel service was great and the kids loved it, it has something for everyone. the show Lord of the dance was brilliant, also enjoyed sitting outside in the afternoon enjoying the sun and a glass of Rose.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RudiBaasden, Front Office Manager at Southern Sun Montecasino, responded to this review

Thank you for commenting on your recent stay at the Southern Sun Montecasino. Your feedback is highly appreciated. Thank you also for the positive feedback and valued support. We look forward to be at your service again in the near future, More 

New York City, USA
Level Contributor
113 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My company recommends visitors book at this hotel to ensure our safety. It is one of the few places in Johannesburg where one can walk around, if only to the casino complex and back. All the same, I will insist on staying somewhere else next time as the experience itself is such a letdown. To be fair, this Southern Sun... More 

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Lyon, France
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Without any doubt a good hotel. I had a nice room, well decorated even though not very spacious. The hotel is located in Monte Casino, Fourways which offers the advantage of allowing guest to walk around in a safe environment. The hotel's restaurant is of very good quality but if you would like something different at one point in time... More 

Was this review helpful? Yes
RudiBaasden, Front Office Manager at Southern Sun Montecasino, responded to this review

Thank you for commenting on your recent stay at the Southern Sun Montecasino. Your feedback is highly appreciated. Thank you also for the positive feedback and valued support. We look forward to be at your service again in the near future, More 

Centurion, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Hospitality was 1st class. The location, surroundings and amenities were exceptional and definitely requires a return visit. We felt so welcome on arrival & convey our sincere thanks again for a great experience.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
RudiBaasden, Front Office Manager at Southern Sun Montecasino, responded to this review

Thank you for commenting on your recent stay at the Southern Sun Montecasino. Your feedback is highly appreciated. Thank you also for the positive feedback and valued support. We will be sure to commend our staff on a job well done. We look forward to welcome you back very soon, More 

Lagos, Nigeria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I have been travelling to South Africa for over 10 years and this stay has truly been my worse experience at a hotel. From the minute I checked in to the minute I checked out they couldn’t get the Internet to work. Their service provider “Always on” was totally inept and wasted over an hour of my time trying to... More 

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AndrewRichard007, Manager at Southern Sun Montecasino, responded to this review

Dear LagosLifeAfricalife As always , we thrive on feedback from our customers We emailed you on the 30th of July to ascertain your details so we could investigate your stay and root out the below par service issues you have experienced Please could you forward your stay details to my email address below Kind Regards Andrew Richard andrew.richard@tsogosun.com More 

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