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Holiday Inn Express Suites Airdrie

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64 East Lake Avenue NE, Airdrie, Alberta T4A 2G8, Canada
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1 room 1 guest
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Holiday Inn Express Suites Airdrie
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124 Reviews from our TripAdvisor Community

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Traveler rating
    56
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    4
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16
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Humboldt, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

We were in town for a wedding. There was lots of family staying together. The staff was amazing. Everyone we encountered was very friendly. The young girl at the front desk who has only been there a short while is great at her job. She had no problem letting my husband into the breakfast room to get a little carton... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

A smooth booking in process along with tons of information about local shopping and attractions. Natacha at front desk exceeded our customer service expectations!!! She was professional, answered all our questions + more and greeted my children in friendly conversation about their fun filled day at Calgary Zoo. Natacha had mentioned she had only been at this Holiday Inn for... More 

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Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was very spacious and comfortable, and was pristine when we checked in. Housekeeping was less than stellar on our 2 service days, like garbage not being emptied, towels not being refolded, beds were not remade one day, just flipped the blankets up. That being said, we would absolutely stay here again, and recommend to others. Daily breakfast was... More 

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Edmonton, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to the Tyrell museum in Drumheller, but did not want to pay the outrageous prices for a hotel. We drove about 40 minutes to Airdrie and were so grateful for my brilliant choice! The room was clean and very comfortable; the pillows were even labelled with soft or firm. There was a very nice pool, waterslide and hot... More 

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Calgary, Alberta
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We got online and my wife picked a hotel with a pool, we checked in and found that the pool was closed, so the kids were dissapointed. Now I don't know much about the hotel industry but I would think that you would try not to place a family with small children next to a couple trying out for a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites Airdrie, responded to this review

Dear cjheuvel, Thank you for staying with us and for leaving a valuable feedback. We are sincerely sorry for the troubles you had starting with the pool to the inconvenience you had with your neighbor. I am also very sorry for the unfavorable breakfast experience you had. Please know that we do not tolerate such behavior and service. And for... More 

Grand Marais
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for only one night before heading to Banff. Had a double queen room with 'extra size' - room for a sofa bed in a sitting area. This was a great touch and nice to have to spread out in as we invited the nieces and nephews up for one last visit before we headed out. Pool area is... More 

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Dillon, Montana
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here as a stop over place. It was a good clean place to stay. It is showing some age, and parking can be hard to find if they are full. They offer free breakfast as HIE always does standard fare. The only downside was the pool and slide was broken, but they did make arrangements for guests to... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a family of 5 we learned to book adjoining rooms. That work well for us here. Kids enjoyed the pool and slide, breakfast was standard. Place was clean and very friendly staff. Busy hotel with only one elevator so took the stairs a lot - perhaps not a bad thing! ☺

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gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this review

Lisa S, Thank you for your kind review. I am happy you found the connecting rooms to be comfortable and clean. Also happy to hear that our staff was friendly! We look forward to your return. More 

St. Paul, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel is average and not as high a standard as other holiday inn expresses we've stayed before. We are a family of five, with three small children and are forced to book a suite with a pull out couch. If you are in the same situation be prepared to make up the couch. It was an unpleasant surprise at... More 

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gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this review

Dear guest, I am sorry to learn of your disappointment in our hotel. We definitely have room to grow and should have gone over our arrivals and noted the number of guests in your room. I will be sure to use this comment as a training guild to better train my front and back line staff so that other families... More 

Moncton, Canada
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 27, 2015

Spent one night here. Hotel is good. Rooms were clean and the bed comfortable. The included breakfast was good as well. This hotel has a fitness Center, pool and hot tub. The staff here is friendly and work hard. The only problem we found with this hotel is the pool area and the pool were to cold. We did not... More 

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gmairdrie, General Manager at Holiday Inn Express Suites Airdrie, responded to this review

Dear guest, Thank you for your kind review. I was happy to learn that you enjoyed to the hotel and staff. We will have to work on the pool temperature as this seems to be a common comment. I have assigned this task to my maintenance manager and I hope to have the problem resolved soon. Regards, Management More 

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