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BEST WESTERN Airdrie

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121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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BEST WESTERN Airdrie
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155 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Airdrie
See the most recent reviews
1 review
3 of 5 stars Reviewed May 29, 2015

It was the Victoria Day long weekend. All the hotels in Calgary were fully booked. I found this hotel in Expedia.ca. The price was reasonable although it was a half hour drive outside of Calgary. The room was clean but dated. The bathroom fixtures and equipment are dated too. However, nothing was broken or inoperative. I don't have any complaint... More 

Review collected in partnership with Best Western

Helpful?
Thank Myron C
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Guests, I apologize for not meeting your expectations during your stay with us. We continually strive to do the best for our guests. We will be doing some renovations towards the end of the year and I am hoping that you will visit us again to see the betterment of the hotel and your experience. More 

Ladysmith, British Columbia
1 review
4 of 5 stars Reviewed May 21, 2015

Treated to a smiling happy check in at front desk. Very helpful to get us into a room. Good room. Good food. Very helpful staff. Hotel was handy to highway, quite for the area. Nice bar, restaurant, and continental breakfast. Quality of rooms and decor was very nice and bed was very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Brian B
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Brian, It was great having you. Our family of staff truly love what they do. We definitely try and make your stay as comfortable as possible so thank you for acknowledging our hard work. We look forward to seeing you again soon. More 

Saskatoon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

My daughter's wedding was in Calgary. We decided to stay in Airdrie because it provided easy access to the venue. The hotel was neat and clean and the staff were amazing. The manager did everything in her power to make my daughter's wedding experience amazing. They accommodated a large group of family and put us in room close to one... More 

Review collected in partnership with Best Western

Helpful?
Thank charlene367
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

HI Charlene, We had so much fun hosting your family. You truly have a special bond. We wanted to make sure that everything was taken care of as you had lots going on. I hope that you are enjoying your summer and please feel free to call me when you are ready to come visit us again. More 

Red Deer, Canada
Level Contributor
217 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
3 of 5 stars Reviewed May 10, 2015

Pretty much what you'd expect from a small town. The rooms are OK. Clean, tidy, not really much for amenities. The staff is friendly. Location is close to the highway if you need to hit the road early. A few restaurants and fast food joints close by, the prices are reasonable compared to similar hotels I've stayed at in Calgary.

Helpful?
1 Thank BrWayne
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Guest, I thank you for your honesty as it helps us go back to the drawing board to see what we an improve on. I hope that in the future you would give us a chance to make your stay even better. Please feel free to contact me directly and I will ensure that your next visit is better. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 10, 2015

Clean, quiet room on the 3rd floor with comfortable beds. We had trouble regulating the heat and found the room to be very warm, but when called the service person on call came right away to adjust it although we still needed to run the air constantly the length of our stay even tho it was only 8 degrees outside... More 

Helpful?
Thank Jo W
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

It is very appreciating to know that guests like yourself enjoyed your visit with us. We always enjoy the feedback as it helps us with training and it gives our team a great boost. We thank you for visiting us and we hope to see you soon. More 

Medicine Hat
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 10, 2015

very clean and pleasant staff we had booked two rooms and were able to check in early. save parking area and good food Breakfast was excellent ant the staff kept the serving area clean and was well stocked. the lobby had fresh coffee and cold drinking water at all times. will certainly go back there. very convenient to shop at... More 

Review collected in partnership with Best Western

Helpful?
Thank Joyce C
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Joyce for the kind review. We are certainly trying to be a great hotel and we strive for excellence. We thank you for staying with us and hope to see you soon. More 

Greenwood, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

My hats off the the management and staff at this establishment. In a year and a half I see a lot of improvement in all the departments of this hotel. Keep up the good work. Your efforts show. The man at the front desk took it personal to make sure every effort was made till he found the room I... More 

Review collected in partnership with Best Western

Helpful?
Thank Kevin P
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Kevin, Thank you for your great review. We are definitely trying to lead the industry in superior customer care and it starts from the top. I am only as good as my people are. To the staff its not just a job, its making the hotel a home away from home. I truly thank you for recognizing the work... More 

Vancouver
Level Contributor
154 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed April 26, 2015

Facility is a bit dated, eg. things like a lot of rust on the shower curtain rod... our room was stuffy with no view and as two of us were there on business for a week I had to ask for a second chair. Parkade is dingy and leaves something to be desired - a little awkward getting to it... More 

Helpful?
Thank Bill R
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Bill, I am truly sorry that you did not enjoy your stay with us. We are going to be doing a renovation to the property by the fall. so we are hoping that you will visit us again to see the great changes we are envisioning. I am glad that you got to enjoy our great breakfast as we... More 

1 review
4 of 5 stars Reviewed April 7, 2015

the accommodation was great the room was quiet and clean breakfast included was a bonus staff in the restaurant very helpful and the staff were very friendly the exterior needs some work we did not use the lounge

Review collected in partnership with Best Western

Helpful?
Thank 385colinw
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Colin for endorsing our Hotel. I am very pleased to hear that you enjoyed your stay and I'll be glad pass on the great comments to Housekeeping and to our Breakfast bar attendants. We look forward to having you visit us again real soon. More 

lethbridge
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 5, 2015

Doesn't look like much when you pull into the parking lot and the staff are amazing once in the door. The room was very spacious and amazingly clean. Our bathroom was more of the same (needs a soap dish though in the shower). Property has lots of options in and around it and close to shopping and restaurants at Yankee... More 

Helpful?
Thank nojo_13
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Mothers taught us to never judge a book by its cover so when we have guests stay, we make sure that they don't worry about whats on the outside but to look within as there is an abundant amount of smiles to give out. One of our staff always says that smiles are free all day long at our Hotel.... More 

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