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BEST WESTERN Airdrie

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121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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BEST WESTERN Airdrie
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BEST WESTERN Airdrie
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123 reviews from our community

Traveler rating
    47
    33
    16
    11
    16
See reviews for
30
23
7
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Airdrie
See the most recent reviews
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed November 6, 2014 via mobile

I checked in to the BestWestern for three nights. I had already prepaid my stay so check in and out should be made easy. When I arrived a lady was at the front desk she didn't seem too welcoming she checked me in and that was that. My room was big with two beds, good sized fridge and microwave, the... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

On behalf of the Bestwestern Airdrie, I do have to apologize for the way that you felt you were treated. It is not part of our motto to be rude or unwelcoming. We like to treat our guests as if they were coming home. I'm very happy that Michael went out of his way to make you feel more comfortable... More 

Red Deer, Canada
1 review
5 of 5 stars Reviewed October 27, 2014

My crew of 6 guys are staying at the Best Western in Airdrie and this is the first time EVERYONE is happy!!! These guys work all over alberta and western Canada and everyone of them is happy with the rooms, service, food (really like the break fast every morning - I really like that it is included) the rooms are... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

HI suzy, Thanks for the great review. Its hard for the guys to be away from home for so long so we try and make this home away from home for them. More 

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2014

Do not use restauran/lounge and charge it to your room they will beat you up with extra charges even if they are payment guaranteed. Not like any other hotel I have ever stayed at or will stay at again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

We are truly sorry for any inconvenience that this had caused you. It was not our intention for you to have been upset. The issue has been resolved and i added 2500 points to your reward card as well as 750 points to your aeroplan card as well. please allow us to make it right and have you visit us... More 

Moose Jaw, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

Great experience overall.....below standard pillows but otherwise very satisfied. Friendly professional staff, great parking, excellent location. Highly recommend this hotel. The complimentary breakfast is a great value, nicely presented and a full range of food not just muffins and toast like so many other chains offer.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

It was a pleasure having you stay with us. Breakfast is the most important meal of the day, so we like to take the opportunity to have a great variety of items to choose from. As for the pillows, we are definitely taking your advise and changing them. Should you need to come visit us again, please feel free to... More 

1 review
1 of 5 stars Reviewed October 17, 2014

Chose this hotel as a halfway meet up point for myself and my BF during his long hitch. Grungey feel, ugly yellow and green rooms. Surprised at how expensive it was. Car park looks like it's going to collapse. This hotel looks like it's been renovated too many times. Went downstairs to check out the "weight room" and caught a... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

I am very sorry that you did not enjoy your stay with us. we take pride in our hotel. We are going through some renovations between now and next year so please allow us the opportunity to make it up to you on your next trip to airdrie. Please feel free to contact me at 403-948-3838. More 

Travelers are raving about these Airdrie hotels

Kimberley, British Columbia, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

We booked our room thinking we would be staying in the hotel side, not the motel side. We have a small, well behaved dog. When we booked, we were not told that we had to stay in the rooms with outside entry. Our room smelled like a smoking room, it was not the least bit sound proof and when we... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Im very sorry that you were not happy with our service. I hope that you will come back and visit us and we will offer a discount and ensure that you are well taken care of. More 

Maple Ridge
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2014

I received exceptional service from the reception staff, the room service staff and the manager at this hotel. There was a large group of people staying in one section of the hotel and I'm a very quiet senior. The staff gave me a free upgrade to a suite in another part of the hotel to ensure I had a quiet... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for the kind words. it was a pleasure having you stay with us. The staff truly enjoyed chatting with you. We hope that you are feeling better and that you had a safe trip to Vancouver to see your chiropractor. We hope you visit us again soon More 

Houston, Texas
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 28, 2014

Great staff in every part of the hotel, but this old hotel had rooms that were 2 star at best, broken furniture, Noisy condition HVAC for A/C, and the entry door stuck too. For this kind of $$$, I could have stayed in a Hampton or Fairfield Inn.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Grant, I'm so sorry that you did not enjoy your stay. The good news is that we are going to be renovating the hotel next year and so i so hope that you would visit us again and this time you must try the sushi. We enjoyed having you stay at the hotel. More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed September 18, 2014

This was our last night's stay after a wonderful trip to Banff and Jasper. All we needed was a place to sleep but the Best Western Airdrie really exceeded our expectations. The rooms were attractive and spotless, the beds were very comfortable, and the staff went out of their way to be helpful. Breakfast was delicious, eggs, bacon, sausage, the... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

I`m so happy that you enjoyed your trip. we look forward to having you stay with us again. More 

Penticton, Canada
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 17, 2014

We have stayed in Best Westerns before and found the quality inconsistent. This hotel was what we expect in hotel chains such as Best Western and we were pleased. It offered a comfortable room with wonderful mattress and a great breakfast. They are working on the exterior and once the parking lot and parkade have been cleaned up this will... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

The sleep country beds that we have are the best!!!! we are in the process of upgrading our hotel so i look forward to your visit once they are all complete. More 

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