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All 6 Airdrie hotels

BEST WESTERN Airdrie

121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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57%
Ranked #5 of 6 hotels in Airdrie
A recent review
4 of 5 stars Reviewed July 13, 2013
Peter S Edmonton, Canada
  • Overview
  • Reviews (73)
  • Photos (28)
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  • Room tips (12)
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73 people have reviewed this hotel

Traveler rating
    24
    18
    10
    8
    13
See reviews for
19
17
5
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
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English first
There are newer reviews for BEST WESTERN Airdrie
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Edmonton, Canada
1 review
1 of 5 stars Reviewed July 27, 2013

I've stayed at this hotel on two previous occasions, but they have now completely lost me. It started by losing my reservation. I showed them my e-mail confirmation, but they couldn't find it, so they offered me a room at a discounted price to acknowledge the mix up. Their discounted price was greater than my confirmed price (also listed on... More

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Edmonton, Canada
Top Contributor
173 reviews 173 reviews
52 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 13, 2013

This hotel is basic, but clean and comfortable. The price is reasonable for what you get. I found the room to be very well maintained, clean and bright. The staff made me feel very welcome. I would have used the hot tub had it been operative. The shower had lots of hot water available so I loosened up that way... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for your positive comments regarding our beds, cleanliness and service, greatly appreciated! Our Housekeeping team is truly amazing at what they do and we could not do this without them. Our hottub is now open for our valued guests. It was a pleasure to serve you and we hope to welcome you back to Airdrie. Susan Ballard General... More

NJ
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 29, 2013 via mobile

As others have noted, the hotel is a bit dated. The hot tub was still not working ( June 24, 2013) , and their printer ran out of ink/toner when we tried to print our boarding passes. The fixtures are old, but functioning ( faucets, light switches). The hallway carpets could use a cleaning. The bed was clean and comfortable.... More

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for taking the time to review our property. Your feedback helps us improve which is positive. I am pleased to let you know we have opened our hot tub. I am terribly sorry for any inconvenience this caused you during your stay. I hope we can welcome you back to Airdrie and have another opportunity to provide you... More

Airdrie, Canada
1 review
5 of 5 stars Reviewed June 1, 2013

I can't say enough about this hotel! The rooms were large, clean and attractive, but most of all the staff is just amazing! We were checked in by manager Elizabeth Marques and she gave us a rate that allowed us to stay for a whole month while we were waiting for our house to be ready. The breakfast that is... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for your positive comments regarding our breakfast, service and the helpfulness of our team. Greatly appreciated! I am pleased we were able to negotiate a rate that would allow you to stay the month. It was our duty to help a Mom in need and a pleasure to help out with little Casey in any way we could.... More

Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 18, 2013

On my third day of my stay of 7, after reading all the great reviews, I am not finding the same courtesy that others are raving about. Lies about the hot tub simply needing chemicals are getting old; just be honest and tell us it's broken, we have a pool at home and know that it doesn't take days on... More

Was this review helpful? Yes 2
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for taking the time to review our Hotel, your feedback helps us improve. On behalf of the entire staff of the Best Western Airdrie I apaologize for not meeting your expectations. We strive to provide all our guests with a superior stay and regret that this was not the case. It would be our pleasure to welcome you... More

Calgary, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 12, 2013 via mobile

We stayed for one night, and if I hadn't been exhausted and in desperate need of sleep I would have turned around and left to go to the next hotel. I know that's bad, but it's just so old. The carpets need replacing, super old and dirty. Walking down the hallway felt like the old tower of terror walk. Dark.... More

Was this review helpful? Yes 2
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for your positive comments regarding our comfortable beds, breakfast and staff. Greatly appreciated! I am pleased to let you know we are a few months away from replacing the carpeting and am confident our Hotel will be more to your liking upon your next visit. It would be our pleasure to serve you again. Susan Ballard General Manager... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed April 19, 2013

All staff are friendly and accommodating, service was prompt and gracious. Elizabeth, working reception, offered up her own advil when we asked where we could find a drug store. That's exceptional service! Rooms are up to date and very clean, and I was impressed with how thorough the housekeeping staff was (despite needing to work around my mess). It's also... More

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

On behalf of the entire team of the Best Western Airdrie, I thank you for your positive comments regarding our service, cleanliness and convenient location. Greatly appreciated! We look forward to welcoming you back to the Best Western Airdrie. Susan Ballard General Manager Best Western Airdrie More

Toronto, Canada
1 review
5 of 5 stars Reviewed March 28, 2013

My husband and I stayed her for 2 nights, beds were comfy and the breakfast was awesome.. For a older hotel it was very clean, great place to stay, staff was friendly.. Mall is a close drive and they have a bar/lounge area that my husband loved to sit and have a drink. will be back again

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for taking the time to review the Best Western Airdrie. On behalf of the entire staff we would like to thank you for your positive comments regarding our cleanliness, breakfast, and friendly staff. We are pleased you enjoyed our Champions Lounge and we hope to welcome you back soon. Susan Ballard General Manager Best Western Airdrie More

Fort McMurray, Canada
1 review
5 of 5 stars Reviewed March 11, 2013

I stayed at this hotel twice on my way to and from Banff. Elizabeth, the front desk supervisor was so helpful as she made sure that I had the right directions before setting off for my trip. Melinda, the front desk clerk was not only helpful but very friendly and went out of her way to make sure that my... More

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for your positive comments regarding our breakfast selection, nicely decorated rooms and helpful staff. Elizabeth is doing an amazing job as our new Front Office Manager and we are delighted to have her on our team. We hope to welcome you to Airdrie again. Susan Ballard General Manager Best Western Airdrie More

Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 20, 2012 via mobile

I stayed there for a class for work. Normally best westerns are great. This was not. The rooms are tiny. With no desk space had to do most of my work on my bed or at there bar downstairs. They did have a bar but the decor of this place I thought I was back in the 60s. The elevator... More

Was this review helpful? Yes 2
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Hiney 204, Thank you for taking the time to review our hotel and for mentioning the cleanliness of our rooms. I apologize for not meeting your expectations and hope to have another chance to serve you. Susan Ballard General Manager Best Western Regency Inn Airdrie More

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Additional Information about BEST WESTERN Airdrie

Address: 121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
Phone Number:
Location: Canada > Alberta > Airdrie
Price Range (Based on Average Rates): $$
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Also Known As:
Airdrie Best Western
BEST WESTERN Airdrie Alberta

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Number of rooms
60

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