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BEST WESTERN Airdrie

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121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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1 room 1 guest
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BEST WESTERN Airdrie
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138 Reviews from our TripAdvisor Community

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Traveler rating
    56
    36
    18
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35
27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (27)
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There are newer reviews for BEST WESTERN Airdrie
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1 review
3 of 5 stars Reviewed July 18, 2015

Very clean but old, in a good safe part of town central to a lot of destinations. Mc Donald's coffee across the street was perfect. There is a A&W with in walking distance and a DQ grill in case you get hungry.

Review collected in partnership with Best Western

Was this review helpful? Yes
FarahGM, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Richard, Thank you for staying with us. We truly appreciate it. I wanted to say thank you for your kind words. We are going to be doing some renovations that will upgrade the ambiance of the hotel so please make sure to visit us again next year. More 

Lac La Biche
2 reviews
5 of 5 stars Reviewed June 30, 2015

The rooms were very comfortable and spacious. Bed was extremely comfortable and the staff were courteous and friendly. The rooms were very well maintained. Next time I am in the area, I will stay at this location.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Maureen, I`m so glad that you enjoyed your trip with us. Our housekeeping Department are truly the back bone of the hotel. They work so hard to ensure that the rooms are taken care of. We just changed the mattresses on the bed and I am happy to hear that it was comfortable for you. We hope to see... More 

1 review
5 of 5 stars Reviewed June 11, 2015

Staff went beyond expectations in helping us even though we arrived very late. Amenities were wonderful and breakfast was excellent. We would highly recommend this place. it is close enough to |Calgary and Drumheller and Banff to be a central location.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Carol for the kind words. I'm sorry we could not serve you dinner but I'm glad that you managed to get something after your long trip. We hope that you are able to visit us again soon. More 

1 review
3 of 5 stars Reviewed May 29, 2015

It was the Victoria Day long weekend. All the hotels in Calgary were fully booked. I found this hotel in Expedia.ca. The price was reasonable although it was a half hour drive outside of Calgary. The room was clean but dated. The bathroom fixtures and equipment are dated too. However, nothing was broken or inoperative. I don't have any complaint... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Guests, I apologize for not meeting your expectations during your stay with us. We continually strive to do the best for our guests. We will be doing some renovations towards the end of the year and I am hoping that you will visit us again to see the betterment of the hotel and your experience. More 

Ladysmith, British Columbia
1 review
4 of 5 stars Reviewed May 21, 2015

Treated to a smiling happy check in at front desk. Very helpful to get us into a room. Good room. Good food. Very helpful staff. Hotel was handy to highway, quite for the area. Nice bar, restaurant, and continental breakfast. Quality of rooms and decor was very nice and bed was very comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Brian, It was great having you. Our family of staff truly love what they do. We definitely try and make your stay as comfortable as possible so thank you for acknowledging our hard work. We look forward to seeing you again soon. More 

Saskatoon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

My daughter's wedding was in Calgary. We decided to stay in Airdrie because it provided easy access to the venue. The hotel was neat and clean and the staff were amazing. The manager did everything in her power to make my daughter's wedding experience amazing. They accommodated a large group of family and put us in room close to one... More 

Review collected in partnership with Best Western

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

HI Charlene, We had so much fun hosting your family. You truly have a special bond. We wanted to make sure that everything was taken care of as you had lots going on. I hope that you are enjoying your summer and please feel free to call me when you are ready to come visit us again. More 

Red Deer, Canada
Level Contributor
218 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
3 of 5 stars Reviewed May 10, 2015

Pretty much what you'd expect from a small town. The rooms are OK. Clean, tidy, not really much for amenities. The staff is friendly. Location is close to the highway if you need to hit the road early. A few restaurants and fast food joints close by, the prices are reasonable compared to similar hotels I've stayed at in Calgary.

Was this review helpful? Yes 1
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Guest, I thank you for your honesty as it helps us go back to the drawing board to see what we an improve on. I hope that in the future you would give us a chance to make your stay even better. Please feel free to contact me directly and I will ensure that your next visit is better. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 10, 2015

Clean, quiet room on the 3rd floor with comfortable beds. We had trouble regulating the heat and found the room to be very warm, but when called the service person on call came right away to adjust it although we still needed to run the air constantly the length of our stay even tho it was only 8 degrees outside... More 

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

It is very appreciating to know that guests like yourself enjoyed your visit with us. We always enjoy the feedback as it helps us with training and it gives our team a great boost. We thank you for visiting us and we hope to see you soon. More 

Medicine Hat
2 reviews
5 of 5 stars Reviewed May 10, 2015

very clean and pleasant staff we had booked two rooms and were able to check in early. save parking area and good food Breakfast was excellent ant the staff kept the serving area clean and was well stocked. the lobby had fresh coffee and cold drinking water at all times. will certainly go back there. very convenient to shop at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Joyce for the kind review. We are certainly trying to be a great hotel and we strive for excellence. We thank you for staying with us and hope to see you soon. More 

Greenwood, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

My hats off the the management and staff at this establishment. In a year and a half I see a lot of improvement in all the departments of this hotel. Keep up the good work. Your efforts show. The man at the front desk took it personal to make sure every effort was made till he found the room I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Kevin, Thank you for your great review. We are definitely trying to lead the industry in superior customer care and it starts from the top. I am only as good as my people are. To the staff its not just a job, its making the hotel a home away from home. I truly thank you for recognizing the work... More 

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