Very clean rooms, the free breakfast is awesome! but would be nice if it could open a 6am instead of 6:30. Front desk staff are fantastic especially Susan Ballard,she has great personality,very professional and efficient and leaves a great first impression.
Rooms have a good size fridge and decent microwave.
I recommend either the second or third floors facing south(view)...
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Online this hotel looked and sounded great. Also pet friendly. The staff were welcoming and friendly. This hotel is in need of a huge renovation. The room was stifling hot and smelled old and musty. The carpet needed cleaning and the lighting in the bathroom was poor. Once we got the air conditioner working, it was very loud as it...
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Thank you for your positive comments regarding the welcoming and
friendly nature of the staff, greatly appreciated!
Please be advised that the fee for our specifically designated
pet friendly guest rooms is $20 per night which was included in your bill.
I implemented a pet friendly policy this past summer, our guests and staff
seem to be truly enjoying the...
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I was very pleasantly surprised by our 1 night stay here. We had just finished the Canadian leg of our driving holiday and was due to fly out of Calgary to New York the next day. The room was very spacious with a nice, hushed sense of privacy. Toiletries and ensuite were nice. Aircon worked perfectly and quietly. The receptionist...
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Thank you for choosing the Best Western Regency Inn Airdrie
while on the Canadian leg of your journey.
We are delighted you had a great stay with us and it sounds
like you had a lovely vacation.
It was a genuine pleasure to meet you and your family.
I thank you for taking the time to review our Hotel,
your...
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This is a nice hotel, a bit out of the way if you do not know the city, the staff will make your stay comfortable. The lounge is great and they food is ok for a mid level hotel. My only concern is the social hall is outside so you must dress warm or freeze getting to the hall. It...
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Thank you for your kind words regarding the Best Western Regency Inn
and taking the time to review our hotel. I greatly appreciate you
mentioning the staff, people truly are the greatest asset in any
organization and we are a close and hardworking team.
Our banquet facillities do indeed require a one minute walk
as there is a separate entrance...
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My first piece of advice is to not let the exterior floor you, once you get out of your vehicle and inside, you will be pleasantly surprised. The staff was amazing, Susan at the front as well as any of the others we dealt with were all cheerful, helpful and seemed to enjoy their jobs. I noticed that an effort...
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Dear Tabatha,
It was an absolute pleasure to meet you and to serve you!
Thank you so much for your positive comments regarding the front desk staff,
I think they are amazing too. Positive people with a positive attitude!
I appreciate you mentioning the cleanliness of the rooms, our Head of Housekeeping
was delighted. She loves to clean and it...
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Took a weekend trip down south and we decided to stay here because usually Best Western's are great. We arrived and asked what time the hot tub was open until only to find out it was closed for some sort of maintenance, it would have been nice if they told us this when we booked a few days before. We...
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Dear Valued Guest,
I am truly sorry that you were disappointed with your stay.
I too am disappointed that we were not given an opportunity to turn this
around, there is no doubt in my mind that we could have turned
this into an enjoyable experience for you.
It seems you were not happy with the configuration of the suite...
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Check in was a breeze even without a reservation. Very helpful staff. Had an issue with the TV at 11 pm, called the front desk and someone was up within 5-10 minutes, fixed it right away, just a loose connection. Comfortable beds. We choose this place because the current reviews looked good and the responses from the manager to the...
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Dear Valud Guest,
Thank you so much for your positive comments regarding the Best Western Regency
Inn Airdrie! I greatly appreciate you taking the time to mention the helpfulness of the front desk!
Each front desk agent has been hired and trained by me personally, I have high expectations for them and they continually rise to the challenge. I'm proud...
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if swiming poll is not important, this hotel is excelent.
Dear Valued Guest,
Thank you so much for your positive review!
I think our hotel is excellent as well, we work hard and
when a guest takes notice it is always appreciated!
I can honestly say that I have never in my career worked with a
finer group of people, just an awesome team that make it a
pleasure to...
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I stayed at the Regency Inn while on a business trip to the area, and was pleasantly surprised by everything it had to offer. I'm usually very finicky when it comes to hotels as I love the comfort of my own bed, but I had no problems feeling comfortable in the rooms, which were surprisingly roomy, and the staff were...
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Dear Valued Guest,
I am delighted we were able to "pleasantly surprise" you
with all we have to offer during your stay at the
Best Western Regency Inn Airdrie!
We have been receiving positive feedback on a daily basis
regarding the comfort of our new, top of the line beds.
I'm pleased you enjoyed our complimentary hot breakfast
which is...
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Excellent location to Calgary, Calgary Airport, but just far enough away so that the stay was peaceful. Very attentive staff, excellent restaurant on premise, thoroughly enjoyable stay.
I have thanked this guest in person as he has since become a regular guest
and is currently staying with us. He was kind enough to pick up a wristband
for me so I can see the Royal couple in Calgary tomorrow! Thank You!
An absolute pleasure to have him back!
Susan Baars
Front Office Manager
Best Western Regency Inn...
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