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BEST WESTERN Airdrie

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121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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BEST WESTERN Airdrie
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BEST WESTERN Airdrie
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117 reviews from our community

Traveler rating
    44
    31
    15
    11
    16
See reviews for
28
22
7
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
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    (117)
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    (20)
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    (38)
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    (35)
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Vancouver
Top Contributor
141 reviews 141 reviews
44 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed yesterday NEW

Facility is a bit dated, eg. things like a lot of rust on the shower curtain rod... our room was stuffy with no view and as two of us were there on business for a week I had to ask for a second chair. Parkade is dingy and leaves something to be desired - a little awkward getting to it... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

the accommodation was great the room was quiet and clean breakfast included was a bonus staff in the restaurant very helpful and the staff were very friendly the exterior needs some work we did not use the lounge

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Colin for endorsing our Hotel. I am very pleased to hear that you enjoyed your stay and I'll be glad pass on the great comments to Housekeeping and to our Breakfast bar attendants. We look forward to having you visit us again real soon. More 

lethbridge
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Doesn't look like much when you pull into the parking lot and the staff are amazing once in the door. The room was very spacious and amazingly clean. Our bathroom was more of the same (needs a soap dish though in the shower). Property has lots of options in and around it and close to shopping and restaurants at Yankee... More 

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Mothers taught us to never judge a book by its cover so when we have guests stay, we make sure that they don't worry about whats on the outside but to look within as there is an abundant amount of smiles to give out. One of our staff always says that smiles are free all day long at our Hotel.... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very clean, good service and complimentary breakfast. We stayed in the hotel for four nights and our room was cleaned well every day by 2pm. The breakfast attendant was friendly and helpful

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Happy Guest, We are so thrilled that you enjoyed your stay.Our team goes above and beyond to ensure that there are no hiccups with your stay. They understand that you are in their home so to speak and they respect that so in turn they offer the best service they can. We look forward to seeing you again. More 

Cranbrook, Canada
1 review
5 of 5 stars Reviewed March 16, 2015

All the staff were friendly and polite with a great breakfast and they care about there customers even the children. asked us everyday how our day was and they even said good morning, they also included the children when they asked us stuff. Keep up the great work guys we will be back!!!

Review collected in partnership with Best Western

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Good Day peter Thank you for your kind review. Our staff enjoyed having you and your family stay with us. We treat everyone with the same respect whether they are young children or the guests are elderly. We strive to be the friendliest hotel any one has visited. We look forward to your next visit. More 

1 review
5 of 5 stars Reviewed March 9, 2015 via mobile

We had an excellent stay. The staff was beyond friendly and very accommodating. Our rooms were super clean and housekeeping was great about keeping us well stocked in towels and coffee. The complimentary breakfast was delicious and plentiful. I highly recommend staying here.

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Amy for the great review. It was a pleasure having you stay with us. Our team strives to give the best service possible as they truly love what they do. We look forward to seeing you again soon. More 

1 review
5 of 5 stars Reviewed February 19, 2015

The staff were extremely helpful and friendly, especially Stephanie and the assorted bar staff. They went out of their way to ensure my stay was pleasant and helped with directions around town. The rooms were very clean and there was someone come around every day to ensure things had been done ie room auditors (?) A fine place to stay!

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Lawrence, Thank you for acknowledging Stephanie. She is what we call our Bestwestern Angel. She truly loves her job and she teaches her staff to be the same and it really shows. We also want to make sure that when you check in, that your rooms are up to your standards and that is why we double check everything... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2015

Building falling apart maintenance staff and management not caring about the repairs on the building. dripping water from lobby ceiling pails located thru out lobby. Noisy bar with VLTS Drunks all over the place cigarette butts all over parking lot and staff are rude.

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Sir, I wanted to take this opportunity to apologize for your experience when you stayed at our property last year. We have since been through a lot of changes with staff and management so we have taken the time to upgrade a lot in the Hotel. We would like to take the time to invite you back to give... More 

1 review
5 of 5 stars Reviewed February 17, 2015

Had a great time. lounge was good, food was great! won a ton at the VLT's. Stayed there for a week, slept well, great staff. always felt welcomed. I would definitely recommend to stay at this hotel. Thanks!

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Joel, I'm glad to hear that you had a great week and that you went home with some shopping money. It was a pleasure having you stay with us and we hope to see you soon. More 

Airdrie, Canada
1 review
5 of 5 stars Reviewed February 17, 2015

Stayed there for a about a week, while waiting to go back up north. Front staff and lounge staff really made the difference. All very friendly with great service. I know where I will be staying when I return.

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear SIr, Thank you for choosing Bestwestern as your Hotel to stay at. We strive to offer the comforts of home as we recognize that you are away from your OWN home a lot. I'm very happy to hear that our staff went above and beyond to make it a comfortable stay. More 

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