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All 7 Airdrie hotels

BEST WESTERN Airdrie

2.5 of 5 Hotel   |   121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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BEST WESTERN Airdrie
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Ranked #5 of 7 Hotels in Airdrie
A recent review
5 of 5 stars reviewed 2 weeks ago
Lawrence T
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111 reviews from our community

Traveler rating
    42
    28
    14
    11
    16
See reviews for
25
21
7
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were extremely helpful and friendly, especially Stephanie and the assorted bar staff. They went out of their way to ensure my stay was pleasant and helped with directions around town. The rooms were very clean and there was someone come around every day to ensure things had been done ie room auditors (?) A fine place to stay!

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Lawrence, Thank you for acknowledging Stephanie. She is what we call our Bestwestern Angel. She truly loves her job and she teaches her staff to be the same and it really shows. We also want to make sure that when you check in, that your rooms are up to your standards and that is why we double check everything... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Building falling apart maintenance staff and management not caring about the repairs on the building. dripping water from lobby ceiling pails located thru out lobby. Noisy bar with VLTS Drunks all over the place cigarette butts all over parking lot and staff are rude.

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Sir, I wanted to take this opportunity to apologize for your experience when you stayed at our property last year. We have since been through a lot of changes with staff and management so we have taken the time to upgrade a lot in the Hotel. We would like to take the time to invite you back to give... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a great time. lounge was good, food was great! won a ton at the VLT's. Stayed there for a week, slept well, great staff. always felt welcomed. I would definitely recommend to stay at this hotel. Thanks!

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Joel, I'm glad to hear that you had a great week and that you went home with some shopping money. It was a pleasure having you stay with us and we hope to see you soon. More 

Airdrie, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a about a week, while waiting to go back up north. Front staff and lounge staff really made the difference. All very friendly with great service. I know where I will be staying when I return.

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear SIr, Thank you for choosing Bestwestern as your Hotel to stay at. We strive to offer the comforts of home as we recognize that you are away from your OWN home a lot. I'm very happy to hear that our staff went above and beyond to make it a comfortable stay. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while working out of town. The staff made it feel like a home away from home! Great service and a relaxed atmosphere. Champions is a great lounge that will always make you feel welcome. Great location with many restaurants nearby that can satisfy any worker.

Was this review helpful? Yes 2
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you very much for the great review. We are very happy that you chose our hotel to stay at. Your crew are a bunch of great guys who treat us with so much respect. We hope that you continue to stay with us and thank you for your kind words More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our room looked and smelled clean. The hot tub was good. The breakfast was excellent although it might be nice to see a few gluten-free options. Staff was friendly and helpful. The lounge in the hotel was nice because we could eat supper and have a drink and not have to drive. Their steak sandwich was awesome!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Guest, we are so very happy that we made your stay enjoyable. The best part is that we offer amenities to our guests so that they don't have to travel far and can just stay and relax. Our new chef is amazing with the food he creates and I am very happy that you enjoyed everything. we look forward... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

I decided to bring my friends to best western after our trip from banff as i am feeling tired to drive that time and we needed a place that has a cable so that we could watch the live telecast of a certain event. We are so glad when the staff provided us the list of their channels because they... More 

Was this review helpful? Yes 1
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Dear Guest, I am truly sorry that your stay with us was not up to your standards. The NBC channel is available but i apologize that you were not informed as to what channel number it was on. We strive to give excellent service and unfortunately we dropped the ball. Please give us another opportunity to make it up to... More 

Medicine Hat, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2015

Let me explain the title. My daughter was travelling north to Edmonton and got caught in a snow storm. The highway wasn't closed yet, but there were multiple accidents. Rather than risk it, she needed a place to stay and I phoned this hotel hoping to be able to book on her behalf and pay. A woman named Tricia helped... More 

Was this review helpful? Yes 1
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Sir, Thank you for your kind words. Trish is a great asset to my team and i wish i could clone her. She exemplifies the true meaning of team work. We were very happy that we could accommodate your daughter as the weather was awful. We would love to have you and your family come visit with us and i... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 28, 2014

The rooms were clean but I was quite shocked to see no real blanket on the bed. It was just a heavier sheet and there was no extra real blanket to be found in the room either. I surprisingly stayed warm though. In the morning I looked all over for the Continental breakfast that was supposedly offered but I could... More 

Was this review helpful? Yes 1
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for your honest opinion and with that i can go ahead and speak with the staff in question. I am truly glad that you enjoyed the breakfast as it is the most important meal of the day. should you have any further questions or concerns please feel free to contact me directly. Best Regards Farah Dawood General Manager More 

Lethbridge, Alberta, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

My niece and I spent 4 nights at the Airdrie Best Western Hotel and had a wonderful stay. I use a wheelchair and found the parking lot and hotel very accessible. The staff were very friendly and considerate. The complimentary breakfast was one of the best we had ever had and the food and service in the Lounge was excellent!... More 

Was this review helpful? Yes 1
BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Donna, You are a great soul and we loved having you here. You taught us that nothing is impossible and as long as you are able then you can strive for the world. we look forward to seeing you and your family very soon. should you require anything please feel free to contact me directly. Best Regards, Farah Dawood More 

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Additional Information about BEST WESTERN Airdrie

Address: 121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
Phone Number:
Location: Canada > Alberta > Airdrie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Airdrie 2.5*
Number of rooms: 60
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Also Known As:
Airdrie Best Western
BEST WESTERN Airdrie Alberta

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