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Comfort Inn & Suites Airdrie

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133 Sierra Springs Drive SE, Airdrie, Alberta T4B3G7, Canada
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Comfort Inn & Suites Airdrie
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Comfort Inn & Suites Airdrie
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139 Reviews from our TripAdvisor Community

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Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • All months
    (139)
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    (30)
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Airdrie, Canada
5 of 5 stars Reviewed 4 days ago NEW

Great stay, very clean, friendly staff. Very happy to sneak out of the heat and stay in a nice place. Like the space and the breakfast was very good. Too bad the access roads around it are not fantastic, but all in all the hotel is excellent.

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Edmonton, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Good, clean rooms. Fantastic staff who were very accommodating with our request for a crib. Good location, minutes to Cross Iron mills. Lots of shops and restaurants located right by the hotel. Continental breakfast was great!!!!! Awesome stay. Will stay here again.

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Edmonton, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Really happy with this Comfort Inn, every time I come here it's clean, quite, the beds are super comfortable and the staff is always friendly. Ill continue to stay here for all my trips to the Calgary area.

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Shona K, Controller at Comfort Inn & Suites Airdrie, responded to this review

Thanks you for taking time out of your busy schedule to write a review on our property! We so appreciate your feedback and compliments. Exceeding guest's expectations is our daily goal, and we have a fabulous, customer focused, friendly team. They are delighted each time they receive a positive review. We look forward to seeing you again soon! More 

5 of 5 stars Reviewed 1 week ago NEW

The room was very clean, the staff was exceptionally helpful. The bed was comfortable. The bathroom had lots and lots of towels. Everything in the room worked. When I go to Calgary on business I like to stay in Airdrie. Quick access to the airport and this hotel is right off of HWY 2 which gives me access to go... More 

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Shona K, Controller at Comfort Inn & Suites Airdrie, responded to this review

Thank you for taking the time to write a review! We strive to provide the best experience we can for our customers, and it is very rewarding to read such great reviews. Our maintenance and housekeeping departments focus daily on preventative maintenance and guest comfort with a goal of guest satisfaction. We are in a very convenient location - close... More 

1 review
4 of 5 stars Reviewed 1 week ago

We had a great experience at this hotel. The staff were friendly and helpful. The room was nice a clean. One of the nicest little perks was the individual room wifi. I will stay in this hotel again when I am in the Airdrie area.

Was this review helpful? Yes
Shona K, Controller at Comfort Inn & Suites Airdrie, responded to this review

Thank you for your kind remarks! I am glad that you found our team to be friendly and helpful. We have won numerous awards for customer service and hotel cleanliness, both are very important to our us and we love having them highlighted. I appreciate you mentioning our dedicated in-room fibre optic wifi. We are very happy with how the... More 

Alberta
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I was in the hotel for an extended stay. I spent Saturday (still booked and paid for) away from the hotel only to come back on Sunday to find my toiletries (some expensive) gone. I talked to the staff and they knew nothing and were very unhelpful. I would give this hotel two stars if they tried to fix this... More 

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Shona K, Controller at Comfort Inn & Suites Airdrie, responded to this review

The hotel room was empty, with no personal items. As per our policy with the company who was paying for your stay, we call the guest to confirm if they are staying or if they have left early. When the guest agent spoke to you during the day, she advised that there were no personal items in the room, and... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Upon arrival we had issues with my credit card as I was not told about the $50 incendental fee and my card didn't have that avail. They would not let me pay the full $50 at that time as a deposit, they said it had to all be on the credit card. After about 30 min going back and forth... More 

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Shona K, Controller at Comfort Inn & Suites Airdrie, responded to this review

Dear Josh, Thank you for taking the time to share your feedback. I appreciate you taking the time to talk to me the other day. As we discussed, guest safety is our priority, and we cannot allow guests in the pool until all levels are acceptable. A electrical storm caused issues with our salt water system, and it took the... More 

Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

We arrived Friday night and check in was smooth. Staff at the front desk was friendly. We booked a room with a king side bed and pull out couch on the other side of the wall. Room was clean. We prefer room layout in the Comfort Inn in Calgary because there is a better separation between and rooms and there... More 

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Kayla_MAirdrie, General Manager at Comfort Inn & Suites Airdrie, responded to this review

Good Day, Thank you for taking time out of your day to share your recent hotel experience, we greatly appreciate your time. I will be sure to share this review with my team, my front desk team will be happy to know the check in process went smoothly as we had many arrivals the night you checked in. Our hotel... More 

saskatchewan Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 28, 2015

Our room was clean and comfortable. The front desk staff was friendly and helpful. We were offered restaurant suggestions The breakfast included hot foods and the area is well maintained. You can tell that the staff are proud of their hotel. I would stay here again

Was this review helpful? Yes
Kayla_MAirdrie, General Manager at Comfort Inn & Suites Airdrie, responded to this review

Good Day! Thank you for taking the time to share your recent stay experience, we appreciate you taking time to post a review. We value your feedback and will be sure to share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Cologne, Germany
2 reviews
5 of 5 stars Reviewed April 18, 2015

The Hotel standard was great. The rooms are very large and very clean. Nice beds, perfect bathroom. They also have a pool, free Wifi, free parking and a nice breakfast. The staff is brilliant! They are so helpful. They helped out with EVERY request. Because of business reasons I travel a lot all over the world but i never had... More 

Was this review helpful? Yes
Kayla_MAirdrie, General Manager at Comfort Inn & Suites Airdrie, responded to this review

Good Day, Thank you for taking time to share your feedback, our team greatly appreciates it. Our Award winning housekeeping team takes pride in their work, they will be so pleased to know how happy you were with the cleanliness of our guest rooms. Our Serta beds are quite popular at the hotel, our guests are always commenting on the... More 

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