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All 10 Brooks hotels

Heritage Inn & Suites

1239 2 Street West, Brooks, Alberta T1R 1P7 , Canada
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Heritage Inn & Suites
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88%
Ranked #3 of 10 hotels in Brooks
A recent review
5 of 5 stars reviewed 1 week ago
Shars1991 Saskatchewan, Canada
  • Overview
  • Reviews (26)
  • Photos (10)
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26 people have reviewed this hotel

Traveler rating
    11
    12
    3
    0
    0
See reviews for
8
6
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Saskatchewan, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful room! I was very surprised walking in since I have not seen as nice and modern looking room as this one for quite some time. I would stay here again and again! Very nice staff! My only complaint was that the breakfast wasn't all that wonderful so we went to Tim Hortons. Not a big damper for me. The... More

Was this review helpful? Yes 1
Derby
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A friend and I stayed here and I can recommend it. Friendly staff, clean common areas and rooms, nice selection at breakfast. Comfortable beds. The lounge was good- tasty wings! Good value and about 40 minutes to Dinosaur Provincial Park.

Was this review helpful? Yes
Campbell River, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, comfortable, and excellent variety in the breakfast. Room's décor was modern and equipped with a microwave, small fridge, and some plates and utensils. The breakfast had a variety of choices from fresh fruit salad, juices, yogurt, egg - hard boiled and omelet that was pre packaged, and even a Jimmy Dean. Muffins and also a variety of breads. Great... More

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, I had a great stay with my family in this hotel. Quiet, clean and good staff. Worth every penny you spend. Love their bed, their sheets and pillows, had a very comfortable sleep. Good choices of food for breakfast. One comment, pool is good but needs a clean up.

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, Thank you so much for your comments on your recent stay with us. I was pleased that you found our beds & pillows comfortable as we recently upgraded our bedding system to duvets and fluffly pillows. It was also nice to read that you enjoyed the selection at our continental breakfast. Thank you as well for the positive... More

St. Albert, Canada
Top Contributor
69 reviews 69 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 29, 2014

Stayed at the hotel for 3 days and found it to be nice and comfortable. The room I had was spacious with a very comfortable bed and a couch. The room suffers from what I find quite often in hotels with limited lighting in the room. There is enough but just barely. The room was a little hot (temperature outside... More

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, Your comments are appreciated and I thank you for taking the time to post them. It was nice to read that you enjoyed a comfortable stay and had a chance to enjoy some of our amenities. As our pool is unsupervised, we require our guests to sign in at the front desk to receive a key and a... More

Spruce Grove
Top Contributor
58 reviews 58 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 8, 2013

We stayed here as part of a group for a wedding. We had a long drive and were the last to arrive. When we checked in we were at the complete opposite end of the hotel than the rest of our wedding party friends and family, so we had to truck it up a flight and across the whole end... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, I appreciate the time you have taken to pass along this feedback on your recent stay. I was very pleased to read that you found the Staff friendly and helpful and I will be sure to pass along your compliments. I apologize for the problems you experienced with the ice machine and the controls in your room. Our... More

Okehampton, United Kingdom
Top Contributor
95 reviews 95 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 23, 2013

Stayed one night after going to dinosaur provincial park. Nice swimming pool on site, excellent for relaxing after busy day. Has arrangement with adjacent hotel (same company) for evening meals with discount. Breakfast buffet (continental style) was very welcome, muffins, bagels, toast, as well as cereals, yoghurt and fruit. Overall good for families and tourists. Large room with large bed,... More

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to comment on your last stay with us. I am happy to see that you enjoyed your stay and found the hotel services and amenities to your liking! Thank you for the wonderful review and rating! I will share your comments with the staff. I hope we can be of service to... More

UK
Top Contributor
66 reviews 66 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 9, 2013

We stayed a couple of nights in a spacious suite with kitchenette which we did not use. The room was quiet and comfortable. The breakfast was pretty good, despite the lack of freshly prepared hot food - there are various baps that can be heated in a microwave. The restaurant next door at the Inn did not look inviting. There... More

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HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, Thank you for the great rating and comments on our Hotel amenities and breakfast. We are constantly looking for ways to improve our services and provide our guests with the high standard experience that will keep them coming back. Thanks again for the positive review and we look forward to seeing you the next time you are in... More

CALGARY
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2013

I had the pleasure of staying for 2 nights on business. Was surprised at how spacious the room was. Comfortable bed, fireplace in the room, double Jacuzzi tub and more!! The room was clean and well equipped. Just wish the TV's were flat screen, or at the very least a little clearer. Continental breakfast was more plentiful than others I... More

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, Thank you for the positive feedback on your recent stay with us at the Heritage Inn & Suites! We are pleased that you found our beds comfy, the room spacious and well equipped and our breakfast more than adequate! I will be sure to share your compliments with my Staff. A quick note to say we are in... More

Québec (ville), Canada
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 18, 2013

We did had a reservation in another complex in Brooks. Once in the room, we didn't feel safe at all so we decided to change place, even if that meant we lose our money. We end up at the Heritage Inn and Suites. Wow, it felt like paradise. The room was clean, the bed very comfy. The breakfast as no... More

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn & Suites, responded to this review

Dear Guest, It is always a pleasure to read the wonderful comments we receive regarding our Deluxe Continental Breakfast. I was also pleased to see the positive remarks on our comfy beds & pillows and will share your compliments with our cleaning staff. Thanks for rating our hotel highly!! We look forward to serving your family again next time you... More

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Additional Information about Heritage Inn & Suites

Address: 1239 2 Street West, Brooks, Alberta T1R 1P7 , Canada
Location: Canada > Alberta > Brooks
Price Range (Based on Average Rates): $$
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Also Known As:
Heritage Inn & Suites Brooks, Alberta

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Number of rooms
61

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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