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Ramada Drumheller Hotel and Suites

Certificate of Excellence
2.5 of 5
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680 2nd Street SE | Highway 9 at 2nd Street, Drumheller, Alberta T0J 0Y0, Canada
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Ramada Drumheller Hotel and Suites
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706 Reviews from our TripAdvisor Community

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Saskatoon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

In defense of the hotel, it is under renovation. I tried out two different rooms - 408 and 412. The first room had a strong fragrance smell and had an extremely loud fridge. The second fridge had mold in it and the room smelled musty. The room was not renovated and was tired. If I stole everything out of the... More 

Helpful?
Thank MapleLeafs93sk
tvyveyDrumheller, General Manager at Ramada Drumheller Hotel and Suites, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at the Ramada. I do sincerely apologize that your room was not cleaned according to our high standards. I always appreciate it when guests let us know their concerns as this enables me to correct any problems, concerns or inconsistencies within my team. Again my thanks... More 

Edmonton
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a great location. Clean, Friendly staff, great breakfast. Large spacious, comfortable rooms

Review collected in partnership with Ramada

Helpful?
Thank Michael P
tvyveyDrumheller, General Manager at Ramada Drumheller Hotel and Suites, responded to this review

Thank you for your kind review of your stay at the Ramada in Drumheller. We hope to share our hospitality with you again soon. All The Best Theresa Vyvey More 

Sherwood Park, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Could have had a better breakfast offer. Pool was closed. Should have reduced price because of construction happening.

Review collected in partnership with Ramada

Helpful?
Thank karen s
tvyveyDrumheller, General Manager at Ramada Drumheller Hotel and Suites, responded to this review

Thank you for your review. I do apologize that you were disappointed with your stay with us and I hope that you will give us the opportunity to make things right should you choose to return to our area. All The Best Theresa Vyvey General Manager More 

Vermilion, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Awesome and the most friendly staff especially the front desk ! She was helpful and answer all our questions with pride of Drumheller! Planning on returning to take in more sights of Drumheller. We were limited as we were there for our sons basketball tournament !!

Review collected in partnership with Ramada

Helpful?
1 Thank beverlyy2016
tvyveyDrumheller, General Manager at Ramada Drumheller Hotel and Suites, responded to this review

Thank you for your wonderful review. I will certainly pass on your comments to my Team at the Front Desk. I know that I am blessed to have such a great team. We are certainly looking forward to sharing our hospitality with you again. All The Best Theresa Vyvey General Manager More 

Calgary, Canada
1 review
2 of 5 stars Reviewed December 31, 2015

I was unaware that the hotel was under renovations during this time. I feel like this should have been better communicated through the website. The pool was unavailable. We were welcome to use the pool at the Super 8 next door, but walking across the parking lot in -25C wasn't at all appealing. They did give us a discount, which... More 

Review collected in partnership with Ramada

Helpful?
Thank 141aclement
tvyveyDrumheller, General Manager at Ramada Drumheller Hotel and Suites, responded to this review

Thank you for your review. I am sorry that you missed the notice on our website that our entire hotel is under exterior renovation and that our pool is out of service. I am happy to let you know that our renovations will be completed by April . Again my apologies and All The Best Theresa Vyvey More 

Nipawin
1 review
5 of 5 stars Reviewed December 28, 2015

We were disappointed to come to the hotel with 2 small children and find the pool closed without notification, but were very pleased with the excellent staff who managed to get us in to the pool in the hotel next door. They were very friendly and helpful!

Review collected in partnership with Ramada

Helpful?
Thank 220blairn
tvyveyDrumheller, General Manager at Ramada Drumheller Hotel and Suites, responded to this review

Thank you for your kind review. I am so glad my front desk agents took care of your needs regarding the pool. Our sister hotel is accommodating and is always willing to assist . Again my thanks and All The Best Theresa Vyvey General Manager More 

Cochrane, Canada
1 review
5 of 5 stars Reviewed December 12, 2015

Stayed one night, (Thursday night), single room with a king bed which was very comfy. Room was clean and extremely quiet. Hot tub and swimming pool where both closed due to renos unfortunately. Great selection for the continental breakfast.

Helpful?
Thank A C
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