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Heartwood Inn and Spa

Certificate of Excellence
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320 North Railway Avenue E., Drumheller, Alberta T0J 0Y4, Canada
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Heartwood Inn and Spa
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Heartwood Inn and Spa
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253 reviews from our community

Traveler rating
    187
    42
    15
    8
    1
See reviews for
34
123
12
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • Any
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    (253)
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    (49)
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Unity, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Found this gem right here on Trip Advisor so I booked a surprise getaway. We stayed in the cottage out back and it felt like home away from home. Zeke had all of my special requests ready upon arrival and swiftly checked us in and took us to our sanctuary. The reaction upon entering was nothing short of memorable! Tranquil,... More 

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Ingersoll, Ontario
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at the Heartwood on the 21st of May. We were greeted by the sweetest pup who really appreciated a good back scratch. We had booked the Pinewood room, but on check in was offered the choice of 2 others as well... we decided on the MT room on the main floor after looking at all... More 

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Benalla
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When we arrived Zeke explained the room we booked was upstairs and as we had large bags it may be easier down stairs and offered the cottage at the same price.This proved to be superb.The cottage is free standing with parking at the door.Zeke and Patrice are great hosts.We had breakfast with three other couples and enjoyed listening to Zekes... More 

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Saskatoon
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Heartwood with two other couples. Patrice and Zeke made us feel right at home. They were very helpful with telling us interesting and fun things to do around the city to get the most out of our limited time in Drumheller. The best part by far though was breakfast. I'm allergic to gluten and Zeke made... More 

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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed with Zeke and Patrice while playing the East Coulee Springfest. The honeymoon cottage is a separate building from the main house that exudes privacy and quiet charm. The self-contained unit had every amenity would could have wanted including a whirlpool tub for two (with shower attachment!) and a cozy fireplace. There is a semi-seperate area behind a low... More 

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

I took my husband here in mid March. I chose this place because I was looking for a relaxing, 'lets get spoiled' resort. That is exactly what we got (The cottage behind the house is amazing)! My husband's quite shy so they referred us to certain restaurants, etc. (Which were amazing too)! We never got the french toast, as it... More 

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2 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at the heartwood on may 7 2015 as part of their stay and play package offered. Hearwood arranged the rosebud theatre tickets fine but when we went to check in she rudely said they were not going to offer breakfast what ever we were told when i booked the room and play package. The website clearly said breakfast... More 

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pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

thank you for your review. I must apologize for my flip answer about breakfast. I didn't realize you 'thought' breakfast was included. Of course you'd be upset if you had paid for it. The fact is our Rosebud package does not include breakfast, we do not include breakfast in the cost of the rooms either. We do however, usually offer... More 

Canmore, Alberta, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must start by mentioning Zeke delicious french toast. The breakfast experience made me and my friends feel like royalty. The cottage was comfortable and practical. Zeke's knowledge of Drumheller really made our trip more than what we expected. We felt like we where staying at a friends house. At first i was a little hesitant to book as they... More 

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pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Marc, thanks for your very complimentary review. Zeke is still blushing lol! Most everybody is happy the trains have stopped but I miss them sometimes. I guess we should mention that on our website - no more train! The Heartwood is known for the peace and quiet and for our very nice guests. We have the best job in the... More 

Alberta, Canada
2 reviews
5 of 5 stars Reviewed 5 weeks ago

This is not your ordinary inn. After meeting Zeke you feel like you are visiting with an old friend. Had my doubts when booking as I have reserved rooms that never came up to what was promised. This one surpassed. The décor was such I wanted to buy from the curtains, lamps, odd pieces, beautifully decorated. My husband enjoyed the... More 

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pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Lorraine, you stayed in my favourite room the Main turret! We built the deck last fall and it has been snowing since it went up. Just now are we getting some warm weather so people can sit out on their private patio and enjoy our garden and the late day sun with a glass of wine in their hand. We... More 

Camrose, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

Spent a night in one of the 2 cottages at the Heartwood Inn. The room came with a gas fireplace Jacuzzi tub and all the fixings for a romantic evening complete with bubble bath candles and a bottle of wine. Come morning we were greated with a breakfast tray. All in all a very enjoyable stay.

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pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Another happy couple in the 'cottage'. I am so glad we did a total refurbish last year, the feedback has been awesome. thanks for your complimentary review, it is much appreciated. Patrice More 

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