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Executive Royal Hotel Leduc-Nisku

3.0 of 5
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8450 Sparrow Dr, Leduc, Alberta T9E 7G4, Canada
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Executive Royal Hotel Leduc-Nisku
Best prices for: 1 room 1 guest
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Ranked #9 of 13 Hotels in Leduc
A recent review
5 of 5 stars reviewed 1 week ago
Amy_C780902 Edmonton, Canada
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223 reviews from our community

Traveler rating
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    51
    22
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I would like to point out Brianna at the front desk, for her wonderful customer service. I had made a reservation online, but she couldn't find it when I had checked in on Monday. So she had made a new reservation for me and my husband without any hesitation. Upon check in, we had asked for directions to the West... More 

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Mobile, Alabama
Top Contributor
76 reviews 76 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am glad I only stayed one night. The walls are thin, you get to listen to people getting ice all night long ( so definitely ask for a room away from the ice machine). The heater clicks on with a sound that is just short of a gun going off, sooooooooooo every time it went off I was wide... More 

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you Francis lll for taking time to share feedback about our hotel. We appreciate hearing from our guests and use the information they provide to make improvements in our levels of service and hospitality that we provide. We apologize for any inconvenience you may have experience during your stay with us and do hope that we have another opportunity... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I just wanna take a minute to thank Victoria for your help with the mix up from our online reservation. Your the reason we stay at Executive. Your smile and your professionalism are outstanding. Thank you

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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Shuttle driver wouldn't take us because we had too much luggage and kids! I asked to have him fired! Room was ok but the maid didn’t remove the last k cup from the brewer. Desk staff were good at getting us through quickly.

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you for your feedback, and please accept our apologies for your problem with the airport shuttle: yours was not a typical experience, so we are taking your feedback very seriously and looking into the matter immediately. We are pleased that the hotel’s front desk were able to help you. More 

St. Albert, Canada
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2015

This is our standard place to stay the night before an early flight when going on vacation. It never disappoints...close to the airport with a very efficient shuttle service, great food in the sports bar. We had the filet steak and it was excellent. Staff are always friendly and accommodating. Rooms clean and comfortable.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 7, 2015

I would like to bring attention to Jessica and Bayli who work the front desk at this gorgeous hotel. The name royal, means luxury, highest in quality & the highest regard for their guests, these 2 ladies show this unquestionably. I was in a small jam and these ladies did everything they could to help me out. These ladies are... More 

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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2015

Booked an event. The catering manager was very helpful in answering all my questions. All the staff are very informative. Food tasted pretty good. Easy access from the highway. The facility rooms were very clean.

Was this review helpful? Yes 1
Calgary, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 19, 2015

Very easy to find this hotel with lots of parking. Sports bar is usually a good bet to watch the game and be around lots of people. Breakfast buffet is a disappointment, expensive for the few items. Always try to get a room in the new tower and as high as they have available. Won't here the trains as easy.

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2014

Work booked me once again into this hotel. The room was on the top floor and quite so that was good. They use laminate in the rooms so the desk roller chair moves around easily. Front desk is still very slow and not very helpful.

Was this review helpful? Yes 3
Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 15, 2014 via mobile

During the first stay we left with very sore necks due to the height of all of the pillows so upon our return this past weekend we asked reception if they had any lower pillows or ones with different filling. She said that it wasn't likely but she would check with a permanent employee. We never heard from her again... More 

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you Trip_Rescue for your feedback on your stay. I would like to apologize for your less than satisfactory stay at our hotel. We take pride in our cleanliness and attention to detail, but clearly we were not up to standards on your stay. It was not our intention to have you leave feeling that you were not a valued... More 

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