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Executive Royal Hotel Leduc-Nisku

3.0 of 5
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8450 Sparrow Dr, Leduc, Alberta T9E 7G4, Canada
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Executive Royal Hotel Leduc-Nisku
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Ranked #9 of 12 Hotels in Leduc
A recent review
4 of 5 stars reviewed 6 days ago
729sofie Edmonton, Canada
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221 reviews from our community

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    22
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

I just wanna take a minute to thank Victoria for your help with the mix up from our online reservation. Your the reason we stay at Executive. Your smile and your professionalism are outstanding. Thank you

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Shuttle driver wouldn't take us because we had too much luggage and kids! I asked to have him fired! Room was ok but the maid didn’t remove the last k cup from the brewer. Desk staff were good at getting us through quickly.

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you for your feedback, and please accept our apologies for your problem with the airport shuttle: yours was not a typical experience, so we are taking your feedback very seriously and looking into the matter immediately. We are pleased that the hotel’s front desk were able to help you. More 

St. Albert, Canada
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our standard place to stay the night before an early flight when going on vacation. It never disappoints...close to the airport with a very efficient shuttle service, great food in the sports bar. We had the filet steak and it was excellent. Staff are always friendly and accommodating. Rooms clean and comfortable.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

I would like to bring attention to Jessica and Bayli who work the front desk at this gorgeous hotel. The name royal, means luxury, highest in quality & the highest regard for their guests, these 2 ladies show this unquestionably. I was in a small jam and these ladies did everything they could to help me out. These ladies are... More 

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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked an event. The catering manager was very helpful in answering all my questions. All the staff are very informative. Food tasted pretty good. Easy access from the highway. The facility rooms were very clean.

Was this review helpful? Yes 1
Calgary, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 19, 2015

Very easy to find this hotel with lots of parking. Sports bar is usually a good bet to watch the game and be around lots of people. Breakfast buffet is a disappointment, expensive for the few items. Always try to get a room in the new tower and as high as they have available. Won't here the trains as easy.

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Houston, Texas
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 30, 2014

Work booked me once again into this hotel. The room was on the top floor and quite so that was good. They use laminate in the rooms so the desk roller chair moves around easily. Front desk is still very slow and not very helpful.

Was this review helpful? Yes 3
Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 15, 2014 via mobile

During the first stay we left with very sore necks due to the height of all of the pillows so upon our return this past weekend we asked reception if they had any lower pillows or ones with different filling. She said that it wasn't likely but she would check with a permanent employee. We never heard from her again... More 

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you Trip_Rescue for your feedback on your stay. I would like to apologize for your less than satisfactory stay at our hotel. We take pride in our cleanliness and attention to detail, but clearly we were not up to standards on your stay. It was not our intention to have you leave feeling that you were not a valued... More 

1 review
1 of 5 stars Reviewed December 15, 2014

Clerks were difficult, bathroom on main floor had puke all over it which we understand since there was a Christmas party. But not if it's still there 12 hours later!! The breakfast took an hour and a half making us late for our shuttle. The only good part was the lovely lady giving us water bottles at the lineup for... More 

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you LilyCane83 for taking the time to review our hotel. We are sorry to hear that you did not have a great experience during your stay. Though it is true that there were Christmas parties going on at the hotel at the time of your arrival, there is no excuse for the mess that was in the bathroom. This... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 12, 2014

We stayed in this hotel just for one night before our week long trip and I won't go back unless there is nothing else available. The front desk clerk we had wasn't very friendly and seemed rather short with me. When I asked about airport parking she informed me about the park and fly across the street and gave me... More 

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