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Executive Royal Hotel Leduc-Nisku

3.0 of 5
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8450 Sparrow Dr, Leduc, Alberta T9E 7G4, Canada
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Executive Royal Hotel Leduc-Nisku
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Ranked #9 of 13 Hotels in Leduc
A recent review
4 of 5 stars reviewed 2 days ago
Bill K Barrie, Ontario, Canada
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225 reviews from our community

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    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barrie, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great Hotel arrived early from a long flight and the staff ( Jessica ) went out off her way to find me a room! Room was clean and smelt great the beds are super comfortable. Thanks Royal Team your the best!! For making my stay comfortable.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This isn't the first time we've stayed in this hotel. The front desk staff were very good and room service and the restaurant were top notch. The room itself was appointed nicely. My issue was the level of noise I heard from inside the room. We could quite clearly hear people talking in the hall,conversations in the next room, and... More 

Was this review helpful? Yes 2
Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you Brent F for taking the opportunity to leave your feedback in regards to your stay with us. We appreciate our guests comments and pass along the praise to departments you have mentioned! In regards to the noise level you experienced during your stay, We can be a very busy hotel and at times this leads to an increase... More 

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

I would like to point out Brianna at the front desk, for her wonderful customer service. I had made a reservation online, but she couldn't find it when I had checked in on Monday. So she had made a new reservation for me and my husband without any hesitation. Upon check in, we had asked for directions to the West... More 

Was this review helpful? Yes 1
Mobile, Alabama
Top Contributor
76 reviews 76 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 9, 2015

I am glad I only stayed one night. The walls are thin, you get to listen to people getting ice all night long ( so definitely ask for a room away from the ice machine). The heater clicks on with a sound that is just short of a gun going off, sooooooooooo every time it went off I was wide... More 

Was this review helpful? Yes 1
Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you Francis lll for taking time to share feedback about our hotel. We appreciate hearing from our guests and use the information they provide to make improvements in our levels of service and hospitality that we provide. We apologize for any inconvenience you may have experience during your stay with us and do hope that we have another opportunity... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed March 25, 2015

I just wanna take a minute to thank Victoria for your help with the mix up from our online reservation. Your the reason we stay at Executive. Your smile and your professionalism are outstanding. Thank you

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Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 24, 2015

Shuttle driver wouldn't take us because we had too much luggage and kids! I asked to have him fired! Room was ok but the maid didn’t remove the last k cup from the brewer. Desk staff were good at getting us through quickly.

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Candace V, Guest Relations Manager at Executive Royal Hotel Leduc-Nisku, responded to this review

Thank you for your feedback, and please accept our apologies for your problem with the airport shuttle: yours was not a typical experience, so we are taking your feedback very seriously and looking into the matter immediately. We are pleased that the hotel’s front desk were able to help you. More 

St. Albert, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2015

This is our standard place to stay the night before an early flight when going on vacation. It never disappoints...close to the airport with a very efficient shuttle service, great food in the sports bar. We had the filet steak and it was excellent. Staff are always friendly and accommodating. Rooms clean and comfortable.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 7, 2015

I would like to bring attention to Jessica and Bayli who work the front desk at this gorgeous hotel. The name royal, means luxury, highest in quality & the highest regard for their guests, these 2 ladies show this unquestionably. I was in a small jam and these ladies did everything they could to help me out. These ladies are... More 

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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2015

Booked an event. The catering manager was very helpful in answering all my questions. All the staff are very informative. Food tasted pretty good. Easy access from the highway. The facility rooms were very clean.

Was this review helpful? Yes 1
Calgary, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 19, 2015

Very easy to find this hotel with lots of parking. Sports bar is usually a good bet to watch the game and be around lots of people. Breakfast buffet is a disappointment, expensive for the few items. Always try to get a room in the new tower and as high as they have available. Won't here the trains as easy.

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