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Quality Inn Airport - Edmonton

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501-11 Avenue, Nisku, Alberta T9E 7N5, Canada
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Quality Inn Airport - Edmonton
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Quality Inn Airport - Edmonton
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68 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (16)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay at this hotel atleast twice a month, clean rooms, friendly service and a restaurant with great food, i highly recommend this place to anyone looking for a good night sleep and a great breakfast in the morning

Was this review helpful? Yes
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

July 01st, 2015 Good Afternoon & Happy Canada Day! RE: Quality Inn & Suites Edmonton Airport - Your Recent Stay! Thank You so much for your comments and feedback regarding your recent visit w/ us. We are genuinely grateful for your patronage and the opportunity to provide you w/ your accommodation requirements in June. We are very proud that our... More 

Chicago, Illinois
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights during the opening weekend of the Women's World Cup. Shuttle from YEG to the hotel was prompt, despite landing after midnight. Check-in was easy, breakfast the next morning was- especially for a complimentary breakfast- more than adequate. Room was very large, bathroom was clean with a large tub and good shower pressure.

Was this review helpful? Yes
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

July 01st, 2015 Good Afternoon Valued Guest! RE: Quality Inn & Suites Edmonton Airport - Your Recent Stay! Thank You so much for your comments and feedback regarding your recent visit w/ us. We are genuinely grateful for your patronage and the opportunity to provide you w/ your accommodation requirements in June. We are very proud of all the recent... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on and off for about a week for a work trip. The rooms were clean and spacious; the bathrooms were huge! Breakfast wasn't anything impressive, but at least it was hot. One downside is that the hotel is right on a busy road, rooms on the south side can be loud even at night. You... More 

Was this review helpful? Yes
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

June 20th, 2015 Good Afternoon Valued Guest, RE: Quality Inn & Suites Edmonton Airport - Your Recent Stay! Thank You so much for your comments and feedback regarding your recent visit w/ us and we are genuinely grateful for your patronage and the opportunity to provide you w/ your accommodation requirements in June. Glad to hear also that the Free... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Been here several times throughout the years and sadly, I'll never be back. I should have noticed something was up a couple of months ago when I overheard someone swearing his face off at the front desk staff. I mention this because I'm from New York and this was beyond excessive. Just recently I was there and now they're asking... More 

Was this review helpful? Yes 1
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

June 09th, 2015 Good Evening James, RE: Quality Inn & Suites Edmonton Airport - Your Recent Stay! Thank You so much for your comments and feedback regarding your recent visit w/ us! Please accept our apologies regarding these very unfortunate set of circumstances and issues associated w/ your stay. The Ownership Group has just recently replaced the General Manager and... More 

Guelph
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I didn't stay here long in between flights but I appreciated the great location within minutes of the Edmonton International Airport and the free 24 hour shuttle. The rooms are clean and comfortable and breakfast is included. This is a good spot to stay in between flights.

Was this review helpful? Yes
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

June 09th, 2015 Good Evening Barb, RE: Quality Inn & Suites Edmonton Airport - Your Recent Stay! Thank You so much for your comments and feedback regarding your recent visit w/ us! We are genuinely grateful for your patronage and the opportunity to provide you w/ either of your business and / or leisure accommodation requirements. We are glad you... More 

New York City, New York
Level Contributor
105 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed April 28, 2015

Stayed here on a Sat. night prior to an early morning flight out of Edmonton Airport. Hotel in great location less than 5 minutes from Terminal / rental car return. Very nice restaurant attached to hotel lobby. Front desk unmanned on arrival and departure, had to call main hotel number to get someone to come. Common area rugs stained. WiFi... More 

Was this review helpful? Yes 1
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear William, We would like to sincerely apologize for the unfortunate sequence of events that occurred during your recent stay here w/ us this past Saturday & Sunday. We have implemented new policy regarding the front desk always having a member present at all times and someone covering the front desk during breaks and property walks. On behalf of the... More 

1 review
4 of 5 stars Reviewed April 23, 2015 via mobile

Room was ok, but service at the front desk was exceptional, especially Sam. She not only provided a great smile every time we came through, but also good recommendations on sports bars and restaurants in the area , and was a truly bright spot on an otherwise drab business trip. BL

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear BL94, Thank you for the wonderful comments and feedback w/ regards to your recent stay here. I will pass on your kind comments to our Front Desk Team Members as they try their best to assist our guests and provide information on the local restaurants and entertainment venues. We have made some recent additions to both the Front Desk... More 

Devon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 15, 2015

Two weeks ago I stayed at this hotel and the morning I was checking out I was waiting for my shuttle to pick me up to take me to the airport there was a guy ( not gonna call him a man or gentlemen cause he was far from that) who had approached the front desk and was cursing at... More 

Was this review helpful? Yes 1
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear SF, Thank you for your valuable feedback w/ respect to your stay here recently. Please be assured we are looking into these comments and will do our very best to address these concerns to be sure. You are welcome to communicate with me at the hotel (780) 955 - 3001 We do sincerely appreciate all your most valuable comments.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 19, 2015

My bf and I stayed here before our trip to Vegas. We wanted something that was cheaper so we picked this hotel. You get what you paid for, that's for sure! The room was dirty and the smell was gross. It smelt like stale cigarettes and booze. The sink in the bathroom had coffee stains in it, and the cups... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Jessica G, Thank you so much for most valuable feedback. I am sincerely sorry your stay was not as restful as you expected. Even though you stayed here back in March 2014 . . . we were a little confused as to the posting a year later in April of 2015? We are extremely glad however, to have an... More 

1 review
2 of 5 stars Reviewed February 16, 2015

Location was close to where I was visiting price was decent and cont. breakfast was good rooms were fair size and clean but that's where it ends I could hear the rooms beside me and above me flush their toliets made it soon like it was going to come thru the roof and land on us in the bed people... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Guest, Thank you so much for most valuable feedback. I am sincerely sorry for the unfortunate issues that you had to deal w/ during your last stay here in February 2015. We have corrected any issues associated w/ the cable tv and internet to be sure. Our Front Desk Team members have also been educated on the importance of... More 

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