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Quality Inn Airport - Edmonton

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501-11 Avenue, Nisku, Alberta T9E 7N5, Canada
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Quality Inn Airport - Edmonton
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102 Reviews from our TripAdvisor Community

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Alberta, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My husband stays here twice a month when he travels north for work as it is close to the airport, he can leave his vehicle there and they have a shuttle that will take him to the hanger he flies from. On his recent stay I went with him to do some shopping. When we showered in the morning, we... More 

Helpful?
Thank Susan H
Montreal, Canada
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This used to be a great hotel, and we were so disappointed to see how much it changed... It was still great in December 2015, but we could not believe the change by February 2016... They used to have a great hot breakfast, and we loved it. But this time, it was a misery. Only bread and coffee. No egg,... More 

Helpful?
Thank InMyLuggage
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

February 09th, 2016> Dear Guests,> We are appreciative for taking the time and effort to comment on your recent stay w/ us. Please accept my sincere apology your experiences concerning our new breakfast menu items. As you are aware, we are one the few and only hotels offering a Free breakfast that consists of more than just a... More 

Cold Lake, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Staff very friendly and helpful. Room was very clean. Breakfast was very good. Shuttle to and from airport was quick and easy. Left something behind and they mailed it to us. Would recommend. We were able to park our vehicle and leave it there while we went on vacation. They don't guarantee a spot but we were able to get... More 

Helpful?
Thank cigr2016
Kamloops, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a beautiful room. The complementary breakfast was great and the coffee was fabulous. I used the free shuttle service from the airport and back which was fast and convenient. Staff were all wonderful.

Helpful?
Thank favsister
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Valued Guest, Thank you so much for your very kind words and feedback regarding your stay w/ us recently. We just switched our coffee in the Breakfast Room in late January and the new Bolt coffee is a huge success! The shuttle service is a big feature as it is free and runs on 20 minute increments and the... More 

Edmonton, Canada
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel the night prior to an early flight south. Check-in was no issue (we booked online very easily) and the main entrance/foyer is very well manicured. The hallways are dated, but it's enough to get you to your rooms. The rooms themselves are large (we had a single queen) and have the lamps/fridge/closets you would likely... More 

Helpful?
Thank Dullege
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Mr. Dullege, I am very sorry for the series of unfortunate experiences that occurred during your stay. All of these issues would be frustrating to anyone and you are absolutely correct in bringing these concerns to out attention. The wake up call is of serious concern to me and I will have to discuss w/ the FD team and... More 

Canmore, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed there with our ski team for Rabbit Hill ski races and experienced great customer service and understanding for our needs as a ski team. I would like to mention Paul Lumsden (General Manager) and thank him for providing us a facility to tune our skis in!! Which is always one of the hardest things for us to find when... More 

Helpful?
Thank Internationalracer
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Alpine Ski Team Members!, Thank you so much for your most positive comments passed on to us after your most recent visit. We are very proud of our Team professionalism and great service attitude while our location and amenities are certainly unique and we are most please you enjoyed your stay. We were more than happy to have you... More 

Kamloops, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel. They have very reasonable prices and the hotel is clean, which is the most important thing. When I arrived to check in there were some concerns about my parking situation -- I was planning to leave my car there for a few days while going on a trip. Despite it being ten o'clock at... More 

Helpful?
Thank billy1150
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Valued Guest, Thank you very much for taking the time and effort to post such a nice guest review for our hotel! The staff love to read this site everyday! I remember that call from our Front Desk team member Jade, as we were at full capacity in the back parking I believe and she was able to assist... More 

Comox Valley, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like thank Paul the manager and all of his excellent staff for making my stay at the hotel great. You were all very kind and thoughtful. As well the meals in Georges were always well prepared and delicious Thanks again . Donald F. (west coast)

Helpful?
Thank donaldfriend
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Donald, It was great to have both you and your Son stay here w/ us in January. We are glad you enjoyed your stay and are we hope to see you again soon. I wish I would have been flying back to Comox that Friday afternoon with you both! Being from Vancouver Island, I so wanted to head back... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We arrived January 14th, 2016. We got there around 8:30pm checked in and unloaded our stuff. By the time we were done it was 9:30 and we hadn't eaten supper yet. The restaurant closes at 10 and the 6 of us walked in to eat. The man there told us they normally just do pizza so close to closing but... More 

Helpful?
Thank Nicole K
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Valued Guest, Thank You so much for your comments and feedback regarding your recent visit w/ us! We are genuinely grateful for your patronage and the opportunity to provide you w/ either of your business and / or leisure accommodation requirements. We are very proud of all the recent renovations to our main lobby as well as breakfast room... More 

Leduc, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I often will pop over to George's Restaurant as it is convenient next to Leduc County office. Other staff often enjoy this restaurant for convenience, good food and excellent service. I highly recommend the great lasagna, steak sandwiches and pizza is awesome. Brian Bowles, County Manager and Joyce Gavan, Executive Assistant

Helpful?
1 Thank 1happyABtraveller
Paul L, General Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Brian and Joyce, We are very appreciative for your kind comments and feedback associated w/ George's Pizza & Pasta restaurant located in our Quality Inn hotel. George's is a family owned and operated entity that has served the local Nisku region and our hotel guests well over the last decade. The location is very convenient and we are grateful... More 

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