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Quality Inn Airport - Edmonton

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501-11 Avenue, Nisku, Alberta T9E 7N5, Canada
Best prices for: 1 room 1 guest
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Quality Inn Airport - Edmonton
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Quality Inn Airport - Edmonton
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64 reviews from our community

Traveler rating
    12
    14
    6
    15
    17
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15
15
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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New York City, New York
Top Contributor
91 reviews 91 reviews
62 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here on a Sat. night prior to an early morning flight out of Edmonton Airport. Hotel in great location less than 5 minutes from Terminal / rental car return. Very nice restaurant attached to hotel lobby. Front desk unmanned on arrival and departure, had to call main hotel number to get someone to come. Common area rugs stained. WiFi... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear William, We would like to sincerely apologize for the unfortunate sequence of events that occurred during your recent stay here w/ us this past Saturday & Sunday. We have implemented new policy regarding the front desk always having a member present at all times and someone covering the front desk during breaks and property walks. On behalf of the... More 

Athabasca, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here awhile back and tried it again even after a few minor things we noticed. We were pleasantly surprised as the lobby has been totally updated and there was something different and positive about our check-in experience with the friendly young lady. Bed seemed more comfortable than I remember and the room was spotless as was the rest of... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Melanie B, We are so glad that you enjoyed your recent stay here w/ us and most pleased we were able to meet your expectations. There are many new and improved amenities here to be sure and we recently just completed the lobby and front desk enhancements. The Free Hot Country Style Breakfast are one of the popular added... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Room was ok, but service at the front desk was exceptional, especially Sam. She not only provided a great smile every time we came through, but also good recommendations on sports bars and restaurants in the area , and was a truly bright spot on an otherwise drab business trip. BL

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear BL94, Thank you for the wonderful comments and feedback w/ regards to your recent stay here. I will pass on your kind comments to our Front Desk Team Members as they try their best to assist our guests and provide information on the local restaurants and entertainment venues. We have made some recent additions to both the Front Desk... More 

Devon, Canada
1 review
1 of 5 stars Reviewed April 15, 2015

Two weeks ago I stayed at this hotel and the morning I was checking out I was waiting for my shuttle to pick me up to take me to the airport there was a guy ( not gonna call him a man or gentlemen cause he was far from that) who had approached the front desk and was cursing at... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear SF, Thank you for your valuable feedback w/ respect to your stay here recently. Please be assured we are looking into these comments and will do our very best to address these concerns to be sure. You are welcome to communicate with me at the hotel (780) 955 - 3001 We do sincerely appreciate all your most valuable comments.... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 19, 2015

My bf and I stayed here before our trip to Vegas. We wanted something that was cheaper so we picked this hotel. You get what you paid for, that's for sure! The room was dirty and the smell was gross. It smelt like stale cigarettes and booze. The sink in the bathroom had coffee stains in it, and the cups... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Jessica G, Thank you so much for most valuable feedback. I am sincerely sorry your stay was not as restful as you expected. Even though you stayed here back in March 2014 . . . we were a little confused as to the posting a year later in April of 2015? We are extremely glad however, to have an... More 

1 review
2 of 5 stars Reviewed February 16, 2015

Location was close to where I was visiting price was decent and cont. breakfast was good rooms were fair size and clean but that's where it ends I could hear the rooms beside me and above me flush their toliets made it soon like it was going to come thru the roof and land on us in the bed people... More 

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Guest, Thank you so much for most valuable feedback. I am sincerely sorry for the unfortunate issues that you had to deal w/ during your last stay here in February 2015. We have corrected any issues associated w/ the cable tv and internet to be sure. Our Front Desk Team members have also been educated on the importance of... More 

Vernon, BC
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 10, 2015

Friendly staff, accommodating with check in and out times. Rooms good size, and just as clean and comfortable as a Fairmont. Highly recommend for the price point, breakfast room and free to and from airport shuttle. If you need to be close to the airport this nice little hotel is a great choice.

Was this review helpful? Yes 1
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Vernon BC, We are so glad that you enjoyed your stay w/ us here back in early January 2015 and most pleased we were able to meet your expectations. Our amenities such as the Free Hot Country Style Breakfast, Free Airport Shuttle Service, Free Stay, Park & Fly parking are added values that we are pleased to offer all... More 

Langhorne, Pennsylvania
Top Contributor
111 reviews 111 reviews
36 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed September 2, 2014

Selected this site since it was near the air port for convenience the next morning. Not located near any decent restaurants that are close. Roads leading to it are all rocky and almost knocked my teeth out, like the back roads of Morocco. Although ALL the roads in Edmonton seem to under construction and the GPS doesn't work anywhere either... More 

Was this review helpful? Yes 3
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Gerald, Thank you so much for most valuable feedback. I am sincerely sorry for the unfortunate issues that you had to deal w/ during your last stay here in September 2014. As indicated below, we have just recently completed a major remodeling of our lobby. Please be assured that the Ownership has listened to guest comments from the past... More 

canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Room was clean. People are friendly. Very pro military with there rates. The front staff were very professional and attentive to my needs. The room was exactly what I exspected from the Internet. So basically I was not surprised with anything in a negative wsy my whole stay at the quality inn

Was this review helpful? Yes 2
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Guest, Thank you so much for your most valuable comments on your stay. Our Front Desk Team sincerely appreciates your support as their ongoing commitments and great guest services attitude are a great asset we are most proud of. Please know also that we have made significant changes here at the Quality Inn & Suites Airport over the last... More 

1 review
3 of 5 stars Reviewed July 20, 2014 via mobile

no body was attending the breakfast room tables were dirty and not cleaned up food was ok would probably not stay here ever again.the rug in the room was not clean big dirty spots in front of the door

Was this review helpful? Yes
Paul L, Guest Relations Manager at Quality Inn Airport - Edmonton, responded to this review

Dear Guest; Thank you so much for most valuable feedback. I am sincerely sorry the previous condition of our breakfast room last summer. Please be assured that the Ownership has listened to guest comments from the past year and we are very pleased to announce that our Quality Inn & Suite Airport hotel has gone through some significant and positive... More 

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