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Holiday Inn Express Edmonton International Airport

2.5 of 5
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1102 - 4th Street | Edmonton International Airport, Nisku, Alberta T9E8E2, Canada
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Holiday Inn Express Edmonton International Airport
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Ranked #3 of 6 Hotels in Nisku
A recent review
5 of 5 stars reviewed 2 days ago
DocMuzak
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119 reviews from our community

Traveler rating
    27
    51
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    13
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Did a one-nighter before my flight the next day. I have always liked the consistency of the HI Express chain and I wasn't disappointed here. Friendly staff greeted me and were very helpful when I asked about dinner. My room was great and provided a good night's sleep - once again meeting my expectations!

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Calgary, AB
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in at 11 PM, when we walked into the lobby there were 4 families ahead of us to check in, but it only took about 10 minutes for everyone. The 2 ladies checking guests in were very efficient and friendly. The room was very clean and spacious. Free breakfast includes oatmeal, pre-made eggs (folded with some kind of... More 

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Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time we stayed here and were quite impressed. Upon arrival you'd think it was a newer hotel but we later found out it's been there for 20 years. We chose this hotel because of the waterslide and pool with having 2 younger children. We had an executive 2 queen room which provided us that extra bit... More 

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Victoria, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed here during an overnight flight schedule. Overall the hotel is nicely updated and the rooms seemed clean. My only complaint would be to warn others of the shuttle service. I travel all over the world but this was my first experience of getting the hotel shuttle where I had to wait for 3 other stops before getting... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear mrcustomerservice4u, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service and comfortable accommodations to all of our guests and it is nice to note that you have regarded the rooms cleanliness and found them to be newly updated. Despite of these, we sincerely apologize that your... More 

Saskatoon SK
Top Contributor
68 reviews 68 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 15, 2015

No problem with 1:30 p.m. early check in. We hesitated after reading trip advisory cautioning the proximity of the train. Our room was actually right by the tracks at the end of the hotel. We did hear a train at 10:00 p.m. and 6:30 a.m. but nothing in between. Either there wasn't a train or it wasn't loud enough to... More 

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear RMFOX 222, We are pleased to hear that you have enjoyed your stay with us. We also provide ear plugs to minimize the impact of the train passing. We hope to have the pleasure to serve you again in the future regardless business or pleasure brings back to the area. Yours in Hospitality, Hotel Staff Holiday Inn Express Edmonton... More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

stayed at this hotel for 4 days.free breakfast,Everything ok,only one major flaw .this hotel is located right near a railroad crossing.when the train passes the crossing not only do you hear the sound of the train passing the hotel,you also get a blast from its horn.ear plugs are provided in the bathroom.except for its location by the train tracks nothing... More 

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear AP Thank you for your filling out a review for us out of your busy schedule. We are delighted to hear that you find our staff professional and hotel is clean. We do provide ear plugs to minimize the impact of the train. We hope to serve you soon in the near future, no matter business or pleasure bring... More 

Alberta
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 27, 2015

The rooms are excellent, with a very comfortable bed, modern & clean! We stayed before our flight and really appreciated the breakfast in a bag & fresh coffee at 5am!! We left our vehicle for a week for a great rate & took the complimentary shuttle to the airport. The check was easy on the return at 2am, and bed... More 

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Marilyn16, Thank you for your kind words and great comments about our hotel and staff. We are very happy to hear that you enjoyed your stay. We are looking forward your next visit with us, regardless business or pleasure bring you back to the area. Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2015

Awesome experience with the Holiday inn staff! Spent approximately 150 nights in the hotel over the past 15 months and was always pleased with the level of service. The rooms are very clean and spacious, and the location is close to the airport without charging ridiculous rates. Breakfast is included, and is always a nice spread. Be sure to book... More 

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Michael F, Thank you for your kind words and good comments about our hotel and staff. I certainly will share this with all my team. Comments like yours always encourage us to do a much better job everyday. We do hope to have the pleasure to serve you again in the future! Regards, Hotel Staff Holiday Inn Express Edmonton... More 

Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 16, 2015

The staff were very helpful and friendly. They try to help you in all manners they can. Breakfast selection is good also. They is no room service though. Rooms are always clean and amenities are always available. Nice size heated swimming pool also.

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Moe_Sara, Thank you for your sharing your stay with us! Comments like yours will always encourage us to do a even better job everyday. We are very happy to hear that you have enjoyed your stay with us. We are looking forward to your next stay with us! Best Regards, Brian Wang General Manager Holiday Inn Express Edmonton International... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2015 via mobile

Nice place close to airport. Very convenient, nice clean rooms lots of parking Only downfall was the horrendous breakfest. Serve yourself. Crampped eating area, poor choices for the kids. Wont go again for that reason only.

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Bluenoser09, Thank you for your sharing your stay with us. We are glad to hear that you have enjoyed your stay with us. We are sorry that our breakfast did not meet your expectations. Please note that all our breakfast items in temrs of bagels, fruits, pancakes, cereals, hot items like turkey sausage, bacon all comply with Holiday Inn... More 

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