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Holiday Inn Express Edmonton International Airport

2.5 of 5
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1102 - 4th Street | Edmonton International Airport, Nisku, Alberta T9E8E2, Canada
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Holiday Inn Express Edmonton International Airport
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Ranked #3 of 6 Hotels in Nisku
A recent review
4 of 5 stars reviewed 1 week ago
SeanFromSylvan Sylvan Lake, Canada
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122 reviews from our community

Traveler rating
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    52
    24
    13
    5
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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Sylvan Lake, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I appreciated this new hotel. The location was easy to find, my room was clean and bright, and the staff were friendly. The design of the rooms was modern including a large flat screen TV, comfortable beds, and electrical outlets to spare. *This is possibly the first time I've ever been pleased with the amount of accessible electrical outlets in... More 

Was this review helpful? Yes 1
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear SeanFromSylvan, Thank you for your comments about the new Holiday Inn across our parking lot. I could certainly pass along your comments to the GM at the new Holiday Inn. We hope that you would stay with our hotel next time you are in the area. Best Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

Drayton Valley, Canada
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Handy for flying out of Edmonton, Alberta. Check in was fine- the room needed cleaning and had to convince the front desk staff that it was not acceptable. Their recommendation for dinner was excellent. Upon return to pick up our vehicle they were wonderfully helpful.

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Ken C Thank you for your sharing your stay with us. We are sorry that your room cleaness did not meet your expectation. Please note that this has been addressed with entire housekeeping team. We hope to have the pleassure to serve you again in the future, regardless business or pleasure bring you back to the area. Best Regards,... More 

Fredericton, Canada
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here the night before returning to New Brunswick from our house hunting trip. This hotel is very close to the airport and is immaculately maintained and cared for. The hotel staff are incredibly friendly and professional. There isn't a whole lot around the area but it marks an ideal spot to rest before taking a flight.

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Dullege, Thank you for your sharing your stay with us! Thank you for your good comments about your facility and our staff. We strive to work hard everyday to make sure all our guests have enjoyable stay with us. We are looking forward to your next stay with us! Best Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 18, 2015

Did a one-nighter before my flight the next day. I have always liked the consistency of the HI Express chain and I wasn't disappointed here. Friendly staff greeted me and were very helpful when I asked about dinner. My room was great and provided a good night's sleep - once again meeting my expectations!

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear DocMuzak, Thank you for your sharing your stay with us. We are delighted to find out that you have enjoyed your stay and find our staff professional. We are looking forward to your next visit. Best Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

Calgary, AB
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 12, 2015

We checked in at 11 PM, when we walked into the lobby there were 4 families ahead of us to check in, but it only took about 10 minutes for everyone. The 2 ladies checking guests in were very efficient and friendly. The room was very clean and spacious. Free breakfast includes oatmeal, pre-made eggs (folded with some kind of... More 

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear CanadianCalgary_AB, Thank you for your choosing HIE Edmonton Airport as your hotel destination. We strive to provide the best customer service and accomodations to all of our guests. We are glad that you have enjoyed our breakfast as well. We are looking forward to your next visit, no matter business or pleasure bring you back to the area. Best... More 

Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

This was the first time we stayed here and were quite impressed. Upon arrival you'd think it was a newer hotel but we later found out it's been there for 20 years. We chose this hotel because of the waterslide and pool with having 2 younger children. We had an executive 2 queen room which provided us that extra bit... More 

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YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Duane L, We appreciate you take the time to write a review for our hotel. We are delighted that you have enjoyed everything our hotel has to offer and hope to see you soon. Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

Victoria, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

I recently stayed here during an overnight flight schedule. Overall the hotel is nicely updated and the rooms seemed clean. My only complaint would be to warn others of the shuttle service. I travel all over the world but this was my first experience of getting the hotel shuttle where I had to wait for 3 other stops before getting... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear mrcustomerservice4u, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service and comfortable accommodations to all of our guests and it is nice to note that you have regarded the rooms cleanliness and found them to be newly updated. Despite of these, we sincerely apologize that your... More 

Saskatoon SK
Top Contributor
70 reviews 70 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 15, 2015

No problem with 1:30 p.m. early check in. We hesitated after reading trip advisory cautioning the proximity of the train. Our room was actually right by the tracks at the end of the hotel. We did hear a train at 10:00 p.m. and 6:30 a.m. but nothing in between. Either there wasn't a train or it wasn't loud enough to... More 

Was this review helpful? Yes 1
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear RMFOX 222, We are pleased to hear that you have enjoyed your stay with us. We also provide ear plugs to minimize the impact of the train passing. We hope to have the pleasure to serve you again in the future regardless business or pleasure brings back to the area. Yours in Hospitality, Hotel Staff Holiday Inn Express Edmonton... More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

stayed at this hotel for 4 days.free breakfast,Everything ok,only one major flaw .this hotel is located right near a railroad crossing.when the train passes the crossing not only do you hear the sound of the train passing the hotel,you also get a blast from its horn.ear plugs are provided in the bathroom.except for its location by the train tracks nothing... More 

Was this review helpful? Yes
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear AP Thank you for your filling out a review for us out of your busy schedule. We are delighted to hear that you find our staff professional and hotel is clean. We do provide ear plugs to minimize the impact of the train. We hope to serve you soon in the near future, no matter business or pleasure bring... More 

Alberta
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 27, 2015

The rooms are excellent, with a very comfortable bed, modern & clean! We stayed before our flight and really appreciated the breakfast in a bag & fresh coffee at 5am!! We left our vehicle for a week for a great rate & took the complimentary shuttle to the airport. The check was easy on the return at 2am, and bed... More 

Was this review helpful? Yes
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Marilyn16, Thank you for your kind words and great comments about our hotel and staff. We are very happy to hear that you enjoyed your stay. We are looking forward your next visit with us, regardless business or pleasure bring you back to the area. Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

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