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Holiday Inn Express Edmonton International Airport

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1102 - 4th Street | Edmonton International Airport, Nisku, Alberta T9E8E2, Canada
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1 room 1 adult
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Holiday Inn Express Edmonton International Airport
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138 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed her on the 9th of January on our way to Mexico. Stay was good. Received our member letter and water apon check in. Room was good. Received wake up call on time and shuttle showed up on time. Only complaint was I went down early and went to the kitchen to feed my 2 year old a banana... More 

Helpful?
Thank Angela M
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Well what can you say been in holiday inns all over the world and this is a very nice place to stay and warm as it needs to be as outside today it's -27c Staff are very friendly the food is good and a nice place to stay, I stayed in suite and as you can see by the photos... More 

Helpful?
Thank Robert C
Lloydminster, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here several times, both personal and business. Every time has been great except this last stay. We couldn't get into our room until after 7 pm, could have taken a smaller room but why should I right? I wanted what I paid for, booked through hotels.com so no refunds for lesser room. Then we ended up in... More 

Helpful?
Thank Cheryl L
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Cheryl L Thanks for your taking the time to fill a review for our hotel. We are sorry that your stay did not meet your expectation. Please note that all mentioned issues are addressed. We sure hope to see you again in the future. Best Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

Amherst, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Gaurav and Steph were fantastic, I showed up early and not only did they find me a room available, also received a free upgrade, great staff, extremely helpful. I stay here 10-15 times a year and it's always the same, consistently great service

Helpful?
2 Thank jaystone1313
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear jaystone1313, Thanks for your taking the time to fill a review for our hotel. I would certainly share your review with Gaurav, Steph and the entire team. We are looking forward to your many future stays with us. Best Regards, Hotel Staff Holiday Inn Express Edmonton International Airport More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 16, 2015

I stayed here for business and had a main floor room just down the hall from the lobby along a severely warped floor. The room was long and narrow with poor lighting. Given that it is winter, the heater would often come on and blow loudly, unfortunately only 2 feet from my head when sleeping. Not pleasant. It's the small... More 

Helpful?
Thank K M
IHGCare, Guest Relations Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear K M, I appreciate your post regarding your recent stay with our hotel. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. Thank you for the high rating you gave us in terms of location. On the other hand, I am sorry for the disappointments you had with the... More 

Red Deer
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 18, 2015

I have never had a bad experience of staff friendliness, clean & comfortable rooms, good breakfast choices, pool & hot tub BUT this is the first time I've experienced horrible wifi for the first time ever. When I read the reviews prior to booking and I saw some previous reviews describing internet problems, I thought that people were exaggerating until... More 

Helpful?
Thank Harvey M
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Harvey M Thank you for your taking the time to fill a review for our hotel. We are happy to find out that you enjoyed your stay. Please note that we are looking at different options to improve our guest internet experience. We hope to have the pleasure to serve you again in the future. Best Regards, Hotel Staff... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 10, 2015 via mobile

Arrived at 8 pm looking forward to a quiet sleep and was too tired to question anyones professional judgement- I was assigned room 102 the first room adjacent to the lobby and elevator - pretty noisy and not wanting to change rooms (tired and in bed) I hoped the noise would die down by midnight - it did but I... More 

Helpful?
Thank Erndog51
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Erndog51, Thanks for your sharing your stay with us. We are sorry the fact that your room is too close to lobby and elevator. We are glad that our desk can help you to make sure that we would put you a room away from elevator. We are looking forward to your future stay with us. Regards, Hotel Staff... More 

Calgary, Canada
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 23, 2015

Booked the place at a short notice of 3 hours. Booking through the holiday inn website was fast and easy. After a three hour drive from Calgary which was mostly devoid of any traffic snarls, we arrived at the hotel. Check-in was fast.Betty at the reception was very helpful and gave us a free upgrade to a king size bed.... More 

Helpful?
Thank Prasanna198
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Prasanna198, Thank you for your sharing your stay with us. We are delighted to hear that you enjoyed your stay all around. Our entire team strive to provide the best service and accommodation to all of our guests. I certainly will share your review with all our team especially Betty. We are looking forward to your next stay with... More 

St. John's, Canada
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 12, 2015

We wanted a hotel near Edmonton Airport for our early morning journey back across Canada. There are lots of hotel choices, but we decided that our past experiences were good, so why not. They also gave us a 10% off card for a meal at the Holiday Inn restaurant right next door. (One of life’s mysteries…why would Holiday Inn and... More 

Helpful?
Thank Robert P
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Robert P Thank you for your sharing your stay with us. Our entire team work very hard to try to make sure all of our guests have wonderful stay experience with us. I would certainly share your comments with our team members and we are looking forward your next stay with us. Best Regards, Hotel Staff Holiday Inn Express... More 

Calgary, Canada
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed September 6, 2015

We were looking for a clean place to sleep in after a concert we attended at the Rexall Place in Edmonton. No regrets! We stayed in Room 221, it was spacious, clean, well laid out and had comfortable beds. It had a big TV, microwave, mini-fridge, coffee machine and a large desk so you can do work on your laptop.... More 

Helpful?
Thank Marites8
YEGAP, General Manager at Holiday Inn Express Edmonton International Airport, responded to this review

Dear Marites8, Thank you for your sharing your stay with us. We are delighted to hear that you have enjoyed your stay. We are looking forward to your next visit with us, no matter business or pleasure bring you back to the area. Regards, Hotel Staff Holiday Inn Express Edmonton International AIrport More 

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