Needing handicap accessibility this hotel provided us with the flexibility of being able to make our stay not only enjoyable but accessible. The food was fabulous and the staff was outstanding. We had all of our needs met. We met a lot of the staff from all the departments and were treated like family. Bruce (GM) made sure that we... More

The hotel is in a awesome location close to everything. The staff are friendly and helpful.Would not hesitate to stay here again. Very good value for the money. More

I stayed in Sept for 8 nights while my Mom was in hospital .The hotel was perfect for me with a small kitchen for making my breakfast and a snack at night.The room was kept very clean everyday .I had to call to the desk a couple of times to request things ( tylenol and gravol)they were very prompt at... More

All I can say is GREAT place to stay. The staff is the friendliest group I have encountered in a hotel. All my needs were met with kindness and consideration. There is a wonderful restaurant in the Hotel (Tivoli's) you won't be disappointed. If you are coming to Burnaby and you are looking for a great hotel experience then the... More

Stayed at this hotel for 3 nights while in town on business. I chose it due to its proximity to our office but was also happy that it was very close to restaurants, some shopping as well as public transit itself. The hotel itself was a blend of updated and outdated. On the exterior you're not really sure what the... More

This is my fifth time staying at this hotel for business. On weekends they seem to have large group bookings (like sports teams, weddings) and the hallways are extremely noisy from 10 pm to 3 am when they finally settle guests. Last stay a lacrosse team was staying on our floor, so they propped open all their doors and sat... More

This hotel is very nice which locate very close to some good restaurants near by. We stayed for 2 nights but we did not eat inside the hotel as we found many restaurants and fastfood places nearby. We found that this hotel only has one elevator which is quite slow and we only take the elevator going up but we... More

We spent 2 nights at this hotel. When we arrived the reservations clerk, was very friendly and polite, and gave us an upgrade on the room that we had booked. The room was very nice. It had a separtate sitting area, small kitchen (no stove) and had a jetted tub in the washroom. The bed was very comfortable. The outside... More

Go every year for a football and baseball game and always stay at this Hotel. Great staff, shuttle to wherever, and huge rooms with all the amenities. Even had a Jacuzzi in the room this year. Thanks to Daryl and his staff. Well worth the value. More