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Hilton Vancouver Metrotown

Certificate of Excellence
4.0 of 5
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6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
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1 room 1 guest
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Hilton Vancouver Metrotown
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884 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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English first
  • All months
    (884)
  • Mar-May only
    (191)
  • Jun-Aug only
    (357)
  • Sep-Nov only
    (204)
  • Dec-Feb only
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Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

You can expect everything to be as it is on Hilton hotels, it is a very good hotel, the room was great, the breakfast was excellent, service outstanding. The thing is the area around the hotel gets really creepy at night (lonely- creepy) and there were lots of constructions at that time. I don’t really know Vancouver, but this didn´t... More 

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Rafa P, Thank you for taking the time to provide us feedback on your most recent stay at our hotel. We are glad to read that most aspects of your overall experience was a positive one. With respect to the neighboring area where the hotel is situated - there is definitely a lot of growth happening here! We are... More 

1 review
3 of 5 stars Reviewed 2 days ago NEW

I went here in 2012 (I just got a trip advisor and am retroposting) and was relatively content with my stay. It was a family vacation and was a very convenient spot for three young girls to stay. It was close to the mall and it was super easy to get to the skytrain platform. The concierge service was FANTASTIC!... More 

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear CanadaGirlAbroad, Thank you for taking the time to provide us feedback from your stay back in October 2014! We are absolutely thrilled to read your feedback on the staff and your overall experience at our hotel! We look forward to having the opportunity of welcoming you back to our hotel in the very near future! Best regards, Chris Director... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room was very comfortable. Great location close to the Skytrain, shopping and many restaurants. Their Sunday Brunch had an amazing selection with crab, claims and prawns. The staff was courteous and very professional.

Was this review helpful? Yes 1
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Georgina W, Thank you so much for the wonderful feedback you provided us on your most recent stay at our hotel. We are thrilled to read that your experience was a positive one and I will advise the culinary team of your wonderful experience for Sunday Brunch! Thank you again and we look forward to welcoming you back soon!... More 

Toronto, Canada
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was laying over in Vancouver for 2 nights before heading to Whistler on business. The hotel was clean and comfortable and the staff were very pleasant and accommodating. The location is interesting, there is an Asian mall connected to the hotel and the Metrotown Centre nearby. Downtown Vancouver, the airport and North/West Vancouver are each a half hour away... More 

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear andydufrene, Thank you so much for sharing your feedback on your most recent experience at our hotel. We definitely value the feedback provided and are thrilled to read that your overall stay was an enjoyable and comfortable one, and that the delivery of our HHonors Gold member benefits were to your liking as well! Thank you again for your... More 

Comox, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently spent 3 nights at the Hilton,as always the service was great. During this stay the power was out due to storms for over 20 hours, the management and staff need to be commened for all the extra hard work and effort that was put in. They made sure everyone had flashlights, water and did some wonderful buffets for... More 

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear TheresaK67, Thank you so very much for the wonderful words of encouragement and support in your review of your recent stay at our hotel! As much as we appreciate the positive feedback, we are eternally grateful to you and many others who shared and showed their patience and understanding during the events of last weekend! Thank you so much... More 

Buford, Georgia
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff here is amazing, so friendly and helpful all the time. Stayed here for 4 nights and toured the city. Very close to the train station, 20 min ride to town. If you are in need of a car, there is a zipcar location right around the corner for a day trip. Rooms are clean, modern and well taken... More 

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Cindyatl, What a wonderful review! Thank you so very much! We are absolutely thrilled to read that your stay with us was a successful and overall enjoyable one. We are also very glad to read that our central location and ease of renting a zipcar made your experience much more convenient and enjoyable. We look forward to welcoming you... More 

Redmond, Washington
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff is amazing. Very friendly and helpful. Great location close to skytrain, Metrotown mall, and many restaurants. The rooms are clean and comfortable. Some have great views of the mountains and you can see all the way to downtown Vancouver.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear ChrisMac17, Thank you so much for the wonderful review of your last stay at our hotel! We are glad to read that the team took such good care of you and that our services and amenities made your stay much more enjoyable! We look forward to once again welcoming you to our hotel in the very near future! Best... More 

Albuquerque, New Mexico
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here one night just passing through. Staff was friendly and helpful. The breakfast was great, which included menu items or a buffet. Buffet was well stocked, hot and cold, fresh fruit and pastries. You could eat outside on the balcony or in the main room. Location was nice to walk to little shops or to have a drink.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear LauriAnne H, Thank you for providing us feedback on your most recent stay at our hotel. Your feedback is very important to us and we are absolutely thrilled to read that your stay was a positive experience overall. We are glad to read that you were able to take advantage of the outdoor eating facilities at the hotel. The... More 

toronto
Level Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is well situated beside a giant....really....giant mall, if that's your thing. Welcoming staff, clean comfortable rooms with fantastic beds and linens. There's construction nearby but heard virtually no noise. If you pop for the top floor breakfast you'll find it well worth it. Standard room wifi is a little slow.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear travelguy002, Thank you for taking the time in providing us your feedback on your most recent stay at our hotel. We were thrilled to read that your overall stay with us was an enjoyable one and that the hotel's nearby amenities and services made for a great stay! We look forward to welcoming you back in the very near... More 

Calgary
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were very friendly and helpful. Lots of restaurants within walking distance. Pet friendly with a small park across the street. Bed was comfortable but pillows were terrible. King bed room was a good size (not huge but big enough). Bar fridge but no freezer.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear KristyCalgary, Thank you for taking the time to provide us feedback on your most recent stay with us. We are excited to read the wonderful comments you shared on your stay with us. We look forward to welcoming you back to our hotel in the very near future! Best regards, Chris Director of Rooms More 

Hotel Review Summarization

What travelers say

  • Sky train(10)
  • Breakfast buffet(3)
  • Great view(3)
  • Very good(3)
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