We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Vancouver Metrotown

Certificate of Excellence
4.0 of 5
Hotel deals
Hotel website
6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Special Offer
Vancouver Cruise Package
Hilton Vancouver Metrotown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #3 of 12 Hotels in Burnaby
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Trevor_The_Nomad Miami, Florida
Write a Review

783 reviews from our community

Traveler rating
    329
    323
    102
    15
    14
See reviews for
188
165
74
287
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (783)
  • Mar-May only
    (174)
  • Jun-Aug only
    (277)
  • Sep-Nov only
    (200)
  • Dec-Feb only
    (132)
All months
Miami, Florida
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had a great stay at the Hilton Vancouver Metrotown! The front desk staff displayed the very best in hospitality and professionalism. They answered all my questions about the surrounding areas and even helped me locate some locations that I otherwise would have gotten lost trying to find. The hotel itself is very modern and up-to-date. I had a great... More 

Was this review helpful? Yes
Kelowna, Canada
1 review
3 of 5 stars Reviewed 1 week ago

The Hotel itself is fine. The service is good, the room was clean and updated and the building was in pretty good repair, except for one of the spa's which was out of order while I was there, but, which I'm sure it is fixed now. Also, the pool is outdoor and just one of those long skinny lap pools,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Randy Z, Thank you so much for responding to us on TripAdvisor! We definitely use the feedback of our guests to better serve you and able to provide a top notch product. I have forwarded your comments to our Executive Chef for his review and follow up. Thank you again and we look forward to hopefully welcoming you back... More 

North Vancouver
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for a night recently. The view from the room was not spectacular, but the staff were good and very attentive. We may or may not go again, as its a very crowded and congested part of Burnaby.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear GREENSPY, Thank you for taking a moment to provide your feedback on your recent stay with us! We value your feedback and appreciate the time you have taken to let us know how your experience was. We look forward to welcoming you back to our hotel in the very near future! Best regards, Chris Perna Director of Rooms More 

Kamloops, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Annually I attend a conference held at the Hilton Vancouver Metrotown in Burnaby British Columbia as well as stay there for several nights. And every year I am never disappointed. The price is reasonable; the staff are incredibly friendly and helpful; the food is amazing; the rooms are clean and well kept. Go there. You won't be disappointed.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Jack L, Thank you for taking the time to share your recent experience with us! We are absolutely thrilled to have read that your stay was an overall pleasurable one and we look forward to having the opportunity of welcoming you back in the very near future! Chris Perna Director of Rooms More 

Edmonton, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Clean, friendly staff, close to shopping...horrible parking lot. Could have more amenities such as free coffee in lobby, fruit etc. Could also have a gift shop, we couldn't find one. All in all a descent hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Glenda Y, We wish to take this opportunity to thank you for your review on TripAdvisor! Your comments are important to us as we continue to strive in providing the best in guest service and product! We do hope to have the opportunity of serving you again in the very near future. Best regards, Chris Perna Director of Rooms More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I been Hilton Hotel first time, I stayed Executive room. I expect more great room because Executive room. However, It was good but not vary good. I think not really different normal room and Executive. just big room, bed and with meal. Internet was vary slow and has much dust. Refrigerator was not really cool. I hope this review help... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Yealin S, Thank you so much for taking the time to provide your feedback on your most recent stay at our hotel! We continually strive to exceed our guest expectations and definitely appreciate your feedback as it gives us an opportunity to continually analyze and perfect the way we do things! I do hope that we will have the... More 

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice property and staff, however note this is several KM outside of the city center. Upon check in, was given a diamond upgrade to an executive suite. I had a killer view of downtown Vancouver from the 17th floor, amazing! Room was comfortable and clean, and housekeeping did a great job. The executive lounge was superb, great views, great spread... More 

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear timlikestravel, Thank you for taking the time to provide feedback on your most recent stay at our hotel. We are glad to read that our central location didn't dampen the experience that you had at our hotel and that our team and product were the main factors in you enjoying your time with us! We look forward to welcoming... More 

kelowna
Top Contributor
162 reviews 162 reviews
32 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hilton hotel is in a great location close to the mall for great shopping and sky train to whip into the city and back. You will find lots of great restaurants in walking distance. Staff and service were excellent. Best value for the star ratings in Vancouver hands down. Will be back again in May! Thank you.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear webb, Thank you for taking the time to provide us feedback on your most recent stay with us! I am glad to have read that our location and our team made the stay a memorable occasion for you and your family and we look forward to welcoming you back in May. Thank you again. Best regards, Chris Perna Director... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Close to sky train and metro town , we went to a Canucks game and it was very easy to get to. Fascinating market at the crystal mall Hotel staff very helpful and courteous. Room service and lounge bar food excellent Inexpensive parking.

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Mcgrah, Thank you for taking the time to write a review regarding your most recent experience at our hotel. We are glad to read that our central location to both Simon Fraser University and Rogers Arena made it easy for you to visit your son and attend a home game! GO CANUCKS GO! We look forward to welcoming you... More 

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While located about 20 minutes out of the city (which was not optimal) this hotel proved to be an excellent choice particularly due to the staff. Friendly and professional the staff gladly accommodated all of our questions and needs. The surrounding places to eat were not great.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Joe C, Thank you for taking the time to write a review regarding your most recent experience at our hotel. I am glad to hear that our service and product we provide made your decision to stay outside of the downtown core easier. We realize that the area is going through a huge revitalization project - something which we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

199 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (157)
Viewed
Pool/beach area (5)
Viewed
Room/suite (50)
Viewed
Hotel & grounds (23)
Viewed
Dining (14)
Viewed
View from room (12)
Viewed
Bathroom (14)
Viewed
Business center/function rooms (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Room/suite (11)
Viewed
Dining (9)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question