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All 12 Burnaby hotels

Hilton Vancouver Metrotown

4.0 of 5 Hotel   |   6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
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83%
Ranked #2 of 12 hotels in Burnaby
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Ingrid Z penticton, Canada
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647 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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penticton, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Central location, very close to very large mall, skytrain and Vancouver, room with view was clean and the beds were very comfortable. The staff service was phenomenal. Buffet breakfast included but ask for the other items that you can choose which are omelettes, eggs benedict, etc. I highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Grapevine, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located in Burnaby, but only a 20 minute ride to downtown via the SkyTrain. There are shops nearby (Metrotown Mall) with large Movie Theatre, and plenty of restaurant options. Also nearby is the Crystal Mall, an Asian market with food stands. Good value for the Vancouver area.

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Minneapolis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice and clean. Nice pool on the roof. Located next to the Crystal Mall where I couldn't read 80% of signs. I wish someone had told me about the SkyTrain - driving to downtown was longer and harder than I expected. Wrong location for exploring downtown, but that's my fault, not hotel's.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband had a business trip to Vancouver, so the kids and I tagged along. The hotel was at a very convenient location, especially if you want some good Chinese food. The second floor of the hotel connects to Crystal Mall--a collection of Asian stores and food stands. We had a good time walking around there. The hotel was also... More

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La Jolla, California
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is one block from the Metrotown metro station, which is 20 minutes from downtown Vancouver City Center metro station. It sits adjacent to Crystal Mall, which has mainly Chinese stores, including restaurants. To or from the airport, you need to go to downtown Vancouver first and change train, that is, two sides of a triangle, which takes about... More

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Invercargill, New Zealand
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel with very friendly staff. Only half a block away from Metropolis at Metrotown mall and 2 blocks away from the skytrain platform. Dining in the restaurant was nice and reasonably priced. Room was clean and well maintained during our 4 nights stay.

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Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

There are not many hotels around the Burnaby area and I haven't stayed in other hotels to draw a comparision. Overal this is a pretty decent hotel with all the amenities of a mid-big size hotel. Dinner menu is pretty well balanced and dishes are great. Shepard pie is a must try!

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Hudson, Ohio
Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have traveled several times to greater Vancouver for business, and this location is probably as good as it gets for business......Vancouver in general isn't easy to get around, but the Metrotown location is pretty good. I found the food to be of good value as was the main breakfast. I chose not to use the executive lounge for breakfast... More

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Calgary, Canada
Top Contributor
105 reviews 105 reviews
52 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at the Hilton Metrotown twice for business and quite enjoyed it. The front desk agent Benjamin was very friendly and always willing to help. The bell boys were also very friendly. The rooms are clean, bed is comfortable and bathroom has all the right amenities. I did find the room quite small and was able to see... More

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Dana Point, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Was treated extremely poorly and can only assume it was because I am American and not Canadian. I had 3 rooms booked under my name, because they were sold out, the hotel randomly decided to cancel two of the rooms which I booked for my clients. They refused to provide any additional rooms and we all had to share. Even... More

Review collected in partnership with Hilton Hotels & Resorts

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Scott F, We are so sorry to hear that you had a disappointing experience during your stay with us. At our property, we always aim to ensure every guest feels cared for, valued and respected and your feedback will help us to better deliver this brand promise moving forward. Guest satisfaction is very important to us and we try... More

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Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Burnaby #2 Business Hotel in Burnaby #2 Family Hotel in Burnaby
Hotel Class
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia’s biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with complimentary high-speed internet access. Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel’s Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
Number of rooms
283

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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