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All 11 Burnaby hotels

Hilton Vancouver Metrotown

4.0 of 5 Hotel   |   6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
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83%
Ranked #3 of 11 hotels in Burnaby
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
WCFoxxCDN Vancouver, BC
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541 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Vancouver, BC
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I come here at least twice a year and enjoy myself thoroughly each and every time. I have been to the New Years Eve Gala here 3 times now and know that renting a room for the night is a definite MUST. The staff is always nice and accommodating. They seem very eager to help you and are very fast... More

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San Francisco, CA
Top Contributor
93 reviews 93 reviews
45 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a nice find. This hotel is certainly not in downtown Vancouver as others have noted, but it has the benefits of being a Hilton, being reasonably priced, being very close to the airport (20-40 minutes depending upon the time of day), and being very close to the Skytram (5 minutes on foot) which will take you to many... More

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Thank you very much for the review, and we are pleased that you had the pleasure of experiencing our exceptional Joseph! He is a wonderful team member who brings his enthusiasm and desire to exceed guests expectations to work every single day. Also happy that you found our location convenient and enjoy the variety of dining choices in our neighborhood.... More

Toronto, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We enjoy the quality and service. The front desk staff was polite. The reservfation response was instant even though the news was not what we want: because we booked through Expedia, we lose our daily breakfast of the promotion code, and we lose all our Aeroplan miles for our stay. We will come back again may be booking directly not... More

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello Fred, We appreciate you taking the time to fill out a review, and are pleased that you enjoyed your stay. We will be more than happy to take your booking directly at the hotel next time, just visit our Hilton website or call. Have a great summer and see you again soon, Wendy Hargreaves Director of Sales & Marketing More

Kelowna, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Although the Metro Town Mall is under construction and the convenience is not the usual, this hotel is very centrally located to the Mall and several good restaurants. The staff are very friendly and helpful, the facilities are clean and updated and the rooms are very nice. I would recommend a stay here when visiting Burnaby.

Review collected in partnership with Hilton Hotels & Resorts

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello Shelly, Thank you for the positive review and we are pleased that you think we are the best place to stay in Burnaby. Thankfully, the improvements being made in the neighborhood are well underway and the finished produce will be amazing. Look forward to welcoming you back soon, Wendy Hargreaves Director of Sales & Marketing More

Memphis, Tennessee
Top Contributor
54 reviews 54 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I got to the hotel and I was quite surprised the hotel was not closer to downtown Vancouver. We had a wonderful stay at this location but we did decide to move to a downtown hotel with a balcony. Overall I would rate this hotel as wonderful, but I really wanted a balcony! :)

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello Kenny, We are glad that you liked our hotel and took the time to post a review, much appreciated! We totally understand while visiting this beautiful city that a balcony can be a big plus. Kindest Regards, Wendy Hargreaves Director of Sales & Marketing More

Creston, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for meetings. The staff was pleasant and helpful and did a great job at serving food to a large group in a short time. The food was quite good for the circumstances. The rooms are a little tired - worn upholstery and carpet - but are clean and comfortable. The king suite had a small fridge and wired... More

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello, Very good of you to take the time to write a review for our hotel, thank you! We are pleased that the food and beverage was good for your meetings as our culinary team works had to ensure that all of our groups are well taken care of. Also, housekeeping does a fantastic job keeping the hotel very clean,... More

Victoria, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

As a wheelchair user not checking into a designated accessible room (we wanted a one-bedroom suite as we were traveling with our young son) I was nervous that the washroom wouldn't work for me based on photos showing configuration. I needn't have worried as the door swung out instead of in, leaving no issues whatsoever. The staff was fantastic, very... More

Review collected in partnership with Hilton Hotels & Resorts

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello Tamara, We are so glad to hear that our suite guestroom was able to accommodate your wheelchair and that the staff were wonderful, as always! Also happy to know that your son enjoyed his welcome gift. Look forward to welcoming you back again soon! Wendy Hargreaves Director of Sales & Marketing More

Brisbane
Contributor
19 reviews 19 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hilton Metrotown is a comfortable, well-priced, and modern hotel in Burnaby. It's a 30-minute ride by Sky Train to downtown Vancouver, and a great option if you're happy to spend a little bit of time commuting in and out of town. The room and public areas were immaculately clean, the bed was comfy, and the staff at the front... More

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whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Thank you very much for your feedback and comments which will assist other guests when staying at our hotel. We appreciate you taking the time to place a review on TripAdvisor and look forward to seeing you again at our hotel. We love the photo of the view from your room, beautiful colors! Thanks again, Wendy Hargreaves Director of Sales... More

Qualicum Beach, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Always treated well. Restaurant & Lounge give excellent service. Rooms are clean, comfortable & well equipped. Staff is friendly & helpful. I love coming to the Hilton...my home away from home on business!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello Laura, We are honored to be your home away from home, and sincerely pleased that you consistently enjoy your stay. Look forward to welcoming you back! Kindest Regards, Wendy Hargreaves Director of Sales & Marketing More

Okanagan, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in Burnaby to be near friends. It is right next door to Metrotown mall. Easy walking distance. It is also connected to Crystal Mall for excellent Asian food. Don't pass up this cultural experience! The breakfast buffet is excellent. Staff are very friendly and helpful. Fitness room is great. Wifi works great except you need... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review

Hello Monica and thank you very much for the review! We pride ourselves on being friendly and offering wonderful service to all of our guests, so happy you noticed. Your recommendation to experience both shopping areas, Metropolis at Metrotown and the Chrystal Mall is good advise. We also encourage guests also take advantage of the cultural experience and enjoy some... More

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Additional Information about Hilton Vancouver Metrotown

Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Burnaby Hilton
Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Burnaby
#3 Family Hotel in Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia’s biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with complimentary high-speed internet access. Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel’s Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
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