We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Burnaby hotels

Hilton Vancouver Metrotown

4.0 of 5 Hotel   |   6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Hotel deals
Hotel website
Hotel amenities
Special Offer
WA/BC Resident Package
Save Saved
You added Hilton Vancouver Metrotown to your Saves list
Hilton Vancouver Metrotown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
82%
Ranked #3 of 11 hotels in Burnaby
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Don C Victoria, Canada
  • Overview
  • Reviews (636)
  • Photos (179)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (86)
  • Location
  • More
Write a Review

636 people have reviewed this hotel

Traveler rating
    268
    259
    82
    14
    13
See reviews for
158
137
64
222
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Hilton Metro Town is our Home away from Home when in Vancouver. ALL employees are outstanding and professional. The Hotel is located conveniently to what ever attraction one would want to visit in Vancouver including amazing shopping at Metro Town. The breakfast buffet is outstanding and very reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Aldergrove, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is a relatively new facility. The room was well appointed and clean. The staff were friendly and helpful. We arrived late and left early so we were not able to experience any the amenities. I would stay in this facility again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Kaohsiung, Taiwan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hilton Vancouver Metrotown is at McKay and Kingsway, which is in the heart of Burnaby, with a walking distance to the biggest shopping mall of B.C. - Metrotown, and also just 5 minutes to the bus / sky train station. It is a very convenient and an excellent hotel to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Winnipeg, Canada
Top Contributor
120 reviews 120 reviews
22 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff at this hotel will have you waiting for your next trip to Vancouver to stay here again! From Sharina and Sergei at the front desk to Susheel and the staff in the restaurant! I am made to feel at home every time I stay here and I absolutely love this hotel. The beds are super comfy as well!... More

Was this review helpful? Yes 1
Quebec City, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a nice hotel in general: classic rooms and very clean, quiet, and personnel was very useful a friendly, from housekeeping to breakfast, concierge and reception. However, other aspects made my stay just average compared with other Hilton hotels: buffet breakfast is below Hilton quality, although the fruit selection was excellent, Elevators were extremely busy in the morning -... More

Was this review helpful? Yes 2
Oklahoma City, Oklahoma
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really wanted to give this hotel 4.5 stars. As that rating is not available, it was rounded to a 5 star. The hotel is nice and clean with comtable beds and rather spacious bathroom. The tub is larger and deeper than a typical hotel bathtub, which is greatly appreicated. The towels are all nice and soft. The front desk... More

Was this review helpful? Yes 1
Elk Grove, California
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Hilton hotels generally have a good, though predictable experience attached to them. This hotel was a bit different. The room was nice, and very comfortable. We slept well, and enjoyed our stay. We opted for the bed and breakfast package, so breakfast was included in our stay. Breakfast was... okay. I was expecting it to be a lot better than... More

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Good day Art B. Thank you for taking the time to post your comments with respect to your most recent stay at our hotel. We do take your comments very seriously and as such have forwarded them to our Executive Chef and General Manager for their review and follow up. I do hope that we can have the opportunity of... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I highly recommend The Hilton in Burnaby BC. The clean white crisp bedding was superb, the matress exremely comfortable. The lighting was bright, the bathroom beautiful, clean, clean, clean. Absolutely squeeky clean. The staff couldn't have been more accommodating. We were very happy there.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nanaimo, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Nice rooms, nice lobby, nice pools. Hot tub was hardly hot though. Unfortunately the maid staff woke up our family by talking loudly in the hallway in the early morning. A staff member in the restaurant was less than sanitary.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Parva, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate you bringing these service issues to our attention so that we make work to improve the face of our property. I have forwarded your comments to our Food and Beverage Manager and Executive Housekeeper who will investigate these matters with their... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is an excellent choice if staying in the local Burnaby area. Close to transit, shopping and businesses. In the proximity of the hotel is a large shopping mall, restaurants and the sky train LRT. Within a walking distance are a few local flavoured eating places along with the larger food chains Great choice for yor stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hilton Vancouver Metrotown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Vancouver Metrotown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Cheap Tickets, Tingo, Hotels.com, Hilton Hotels, BookingOdigeoWL, Priceline and Venere so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

179 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (139)
Viewed
View from room (10)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (36)
Viewed
Bathroom (12)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (9)
Viewed
Room/suite (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Burnaby with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Burnaby #1 Romantic Hotel in Burnaby #2 Family Hotel in Burnaby
Hotel Class
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia’s biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with complimentary high-speed internet access. Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel’s Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
Number of rooms
283

Questions & Answers

Questions? Get answers from Hilton Vancouver Metrotown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer