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Hilton Vancouver Metrotown

Certificate of Excellence
4.0 of 5
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6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
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Hilton Vancouver Metrotown
Best prices for: 1 room 1 guest
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Ranked #3 of 12 Hotels in Burnaby
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Debbie N Langley, Canada
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799 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Langley, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel is very clean and the staff are friendly. Obviously run very well. Close to major shopping and sky train to get around. Best choice for the area and even if you want to go downtown Vancouver this is a great location as easy to get there.

Review collected in partnership with Hilton Hotels & Resorts

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Los Angeles, California
Top Contributor
61 reviews 61 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were looking for a less expensive option in the Vancouver area and didn't mind the drive from Burnaby. Less than 30 minutes drive to almost everywhere we wanted to go. Got a great deal on the Hilton.com website. Front desk team was smiling, professional, and cheerful. I received an upgrade due to my status and the room was great.... More 

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Kelowna, Canada
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

Very attentive staff and a clean hotel. We were very pleased with the service we recieved from the moment we arrived? Dissapointed however that the pool and hot tub was out of service on the nicest days of our stay but with hockey teams , and other small boys teams there is bound to be something out of sorts. Our... More 

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Montreal, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was here for 5 days for business and I was upgraded to a suite. Been that many days at the hotel, i really appreciated having the extra room which was like a living room completely separated from the bedroom. Every night I ate at the hotel with room service cause too tired to go out. Each night I had... More 

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
88 reviews 88 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at this hotel when in Vancouver for 14 years and am always pleased with my stay. The level of customer service is superb and as someone who stays in hotels approx. 100 nights/year I know the difference. I was staying on a mix of points and paid stay nights which has proven complicated at other hotels.... More 

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Apex, North Carolina
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel last week, as I went to an event at the Vancouver Convention Center. First, this hotel is in Burbany, 30 minutes from my event by car. There is plenty of option to get to Vancouver, including a convenient train. The hotel is in the middle of a Chinatown, with lots of signs and stores in... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Edu P, Thank you so much for taking the time to post the comments from your most recent stay on Trip Advisor. Your feedback is very much appreciated! Even though our property is not located within the downtown core of Vancouver, we are in the heart of Metro Vancouver and across the street from one of the largest shopping... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

No need to pay exorbitant Vancouver downtown prices. This hotel worked out well for us. We got the King suite and was perfect for 2 adults and 2 kids. Hotel and rooms were very clean, staff friendly and helpful. Metrotown Skytrain station just 5 min walk away so very easy and reasonably priced to get to and from Vancouver downtown.... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Trip Advisor Member, Thank you for your kind words from your most recent stay at our hotel. We are glad to have read that our location and the level of service and product you received was what you come to expect from a Hilton Hotel and we look forward to the opportunity of welcoming you back in the very... More 

Vernon, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

hotel resturant and pub service was terrible. Waiters and Bartenders had very poor attitudes and wouldn't even try to make the experience better. Pool was dirty. I've stayed in many Hilton Hotels and got Top service, this one not so much. Do I really want to spend another $150.00 to find out...no. Very disappointed.

Was this review helpful? Yes 1
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Kim T, Thank you for taking the time to post your review on Trip Advisor. I really do appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received and I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our brand... More 

Vancouver, Canada
Top Contributor
60 reviews 60 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want to stay in Burnaby, this is a good choice. Crystal Mall and Metrotown are nearby for shopping and entertainment. The Skytrain is only a few blocks away if you want to head to Vancouver, or you can walk to the Firefighters Club for a drink and dancing. Great service at the hotel, everything was clean and in... More 

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Victoria, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We went to the Hilton Metrotown for the Audio Show. We received special rates because we booked early, and stayed on location. We had a perfect visit, and the Hotel was lovely, clean and impressive. We would stay here again because it was a very good location, close to transit, restaurants and shops .

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
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