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All 12 Burnaby hotels

Hilton Vancouver Metrotown

4.0 of 5 Hotel   |   6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
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Ranked #2 of 12 Hotels in Burnaby
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Carl S
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744 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We were driving to Vancouver from Bellingham and booked a room here. We were happy about its location and free parking. We were visiting friends and just need affordable, clean, and can fit 4 ppl. We left early daily and arrived late at night. Our room was cleaned daily, despite the mess we made each night (towels on floor everywhere,... More 

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Aix-les-Bains, France
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room is clean, quite large and the personnel is always at your disposal, particularly at reception area. The restaurant is not a great quality, the service is long and not at level of the brand, the dishes that I tried was not particular taste nor really inviting while the wine was nice. If you wish to eat better than... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear 270GianlucaP, Thank you for providing your feedback based on your most recent stay at our hotel. The feedback that we get back from our guests is very important to us as we continually work at perfecting the art of hospitality! Your feedback regarding your experience in our restaurant has received attention from our Food and Beverage Director and General... More 

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had the good pleasure to be staying here for a week on business. Although the hotel is older, it is very clean and staff are exceptionally helpful in all capacities. A great location, easily accessed by public transportation. Because of it being an older property, there was very occasionally some sound transference from the neighbouring room/floor, but this did... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Businesswoman155019, Thank you for providing your feedback on your most recent stay with us! I was definitely thrilled to read that your stay with us was a comfortable and enjoyable one, and that our high floor guest rooms made the experience that much more enjoyable for you! We look forward to welcoming you back very soon! Thank you again.... More 

Bristol, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Clean, warm, comfortable and friendly staff - yes! But surely a 4 star hotel shouldn't need to charge for wi-fi and at their very expensive prices I would have expected breakfast to have been included (if it was, we were not told!!!).

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Terence K, Thank you so much for taking the time to provide feedback on your most recent stay with us! We definitely value all the feedback we receive from our valued guests such as yourself and your comments definitely have received our attention as they have been forwarded to our General Manager for his review. Thank you again for... More 

Vancouver, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

I'll start by saying that the staff is very professional and the rooms are clean. HOWEVER, I am booked in for a week for work and have had some frustrations. Room 1025 (which I have moved out of) has an adjoining door to another suite. You can hear EVERYTHING through this door. This morning I was woken up by the... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear L F, Thank you for taking the time to provide some feedback on your most recent stay at our property! We take all of our guest feedback very seriously and as such will be investigating this matter further and take necessary actions. I would be greatly honored if you would be able to contact me at the hotel so... More 

Ladysmith, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times over the years mainly because of its location, proximty to a major shopping mall, and minutes to downtown, especially via sky train. The staff are always pleasant, helpful, and accommodating.

Review collected in partnership with Hilton Hotels & Resorts

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Hello ShirleyLadysmith, Thank you for posting your comments with respect to your recent stay at our hotel. We are all absolutely thrilled to have read that your stay with us was an enjoyable one and will be sharing your feedback with our team! We look forward to welcoming you back very soon. Sincerely, Chris Perna Director of Rooms More 

Edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located at the junction of Kingsway and Boundary Rd It is next to the Crystal Mall, where there is a walkway on the second floor where there are lots of grocery stores and food court with excellent foods e.g. Malaysian satay, Hainan chicken rice etc Lots of Asian travellers in and out of the hotel on a... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Good day Allan & Amy T, I just wanted to thank you on behalf of our team for taking the time to post your comments regarding your recent stay at our hotel. I am very happy to hear that your overall stay was enjoyable and that you found the high floor guest room, our central location, and surrounding amenities as... More 

Tampa, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel primarily because it was a Hilton on the Vancouver Metro, so I could easily get to events at the Convention Center and not pay $300+ US a night to be walking distance (my nightly rate was a third the downtown Hampton Inn). Aside from the benefits of a Hilton business hotel, it's located near a major... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Jeffrey R, Thank you so much for taking the time to post the review of your most recent stay at our hotel! We are very grateful for your feedback and even more grateful to read that your stay with us was an overall positive experience! From the high floor guest room, our accessibility to downtown via skytrain, to your... More 

Boise, Idaho
Top Contributor
68 reviews 68 reviews
56 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here over Christmas the last couple of years visiting family and it has worked really well for us. The hotel is literally a 5 minute walk from Metrotown which is really convenient, and the amenities and service are very good. The rooms are spacious and well laid out, the onsite food options are good, although a touch... More 

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ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Good day Holks, Thank you for taking the time to share the feedback of your most recent stay on TripAdvisor. We do sincerely appreciate your feedback and are absolutely thrilled to have read that your overall experience with us was an enjoyable one! We look forward to welcoming you back to our property very soon! Best regards, Chris Perna Director... More 

Whitehorse, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is located very close to all amenities, including great shopping. The staff were very helpful and friendly .The hotel and rooms are also very clean..I would definitely stay at this hotel again

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Heidi F, Thank you so much for taking the time to post your feedback on Trip Advisor from your most recent stay with us! I was absolutely thrilled to read that your stay with us was an overall enjoyable one and that our team members took good care of you! Our team is definitely the backbone of our company... More 

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Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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