We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Burnaby hotels

Holiday Inn Express Hotel Vancouver Metrotown

2.5 of 5 Hotel   |   4405 Central Blvd., Burnaby, British Columbia V5H 4M3, Canada (Maywood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
SAVE between 10-30%!
Save Saved
You added Holiday Inn Express Hotel Vancouver Metrotown to your Saves list
Holiday Inn Express Hotel Vancouver Metrotown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #7 of 11 hotels in Burnaby
A recent review
3 of 5 stars reviewed 1 week ago
kegs605 kegs605
  • Overview
  • Reviews (153)
  • Photos (74)
  • Amenities
  • Room tips (30)
  • Location
  • More
Write a Review

153 people have reviewed this hotel

Traveler rating
    49
    56
    29
    9
    10
See reviews for
39
32
19
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
kegs605
Top Contributor
61 reviews 61 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 1 night, the front desk very helpful and knowlegable, there are lots of renovations outside and the hotel isnt connected to the mall during construction, the swimming pool was refreshing and clean, skytrain is right across a street,

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for staying with us and for posting a review of your stay. The Station Square Mall that is directly beside us is in the final stages of renovations, and until they are complete, it is true that our covered walkway off the 2nd floor is unavailable. I am happy to report that it is schedule to open in... More

Quesnel, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Checked in on Friday and left on Sunday. In that time our 3 year old almost fell out of a six floor window and our car was broken into, in there supposedly safe locked garage. We were told that due to renovations and employee oversight, a crucial piece of the window was missing, thus allowing it to open fully and... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

I am terribly sorry about your experience at our hotel. You did speak ot many members of our management team and our staff, and all of us were extremely sympathetic about your child opening the window in your room. We acted quickly to move you to another room so that you could rest assured about your safety. We are very... More

Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for one nite July 6 to July 2014. First of all the suite next to us had a problem with it's smoke alarm and the security guard was sent to repair it but he did not know what to do and so the alarm continued to sound till 12.30am disturbing everyone on the 3rd floor. The guard... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for reviewing your recent stay, and I apologize about the smoke alarm from the guest room on your floor. This was an in-room alarm only, but I understand it was audible from your room. We did have it replaced immediately upon our Maintenance Engineer attending. As to the construction in the area, it is true there is a... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Didn't have a car so this was a great location across the street from the Skytrain. The room faced the Skytrain station so every few minutes a train was leaving the station, didn't bother us too much. The breakfast was good. The only complaint I have is the elevators are slow, the hotel didn't appear to be full, but we... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you so much for reviewing your stay with us. During June, we were rebuilding one of our elevators, however, that work has been completed and we now have both elevators in service. I am sorry that you experienced a bit longer wait times, but you can now enjoy a newly rebuilt elevator on your next stay. Thank you for... More

Antwerp, Belgium
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Metrotown Holiday Inn is conveniently located next to a big shopping mall and just in front of a Skytrain station, which makes the hotel also usable to explore downtown Vancouver. It will save you some money as the price of a night sleep is much lower than most of the hotels downtown. The residential area of Burnaby where the... More

Was this review helpful? Yes 1
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

I appreciate your review of your stay at our hotel. As you mentioned, we are completely renovating all of our guestrooms at this time. We are doing it in small phases, so that it does not affect our guests' stay. We expect to be finished in the next 6 weeks when all of our guests can enjoy a refreshed room.... More

SF BAY AREA
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 19, 2014

We like the Holiday Inn Hotel Chain and stay there in almost every City we travel in. This was a good location away from the expensive Downtown Vancouver, but a quick train ride to most places. It is also next to the Metrotown shopping plaza. We enjoyed this location, but trying to get to Vancouver by car from here was... More

Was this review helpful? Yes 1
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for posting your review. It is true that there is a lot of building going on in our area. The mall directly around us is renovating, and while most of the demolition work is complete, there are some days when there is some noise. It is not consistent or constant, and it is restricted to between 8 am... More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2014

I'll start with the bad first: the hotel is going through some major renovations and there is construction all over. It had them down to one elevator, so sometimes you'd wait an eternity to get to your room. Everything else was great. Karina and Myra were the two desk staff that I saw most often due to my work schedule,... More

Was this review helpful? Yes 1
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you so much for posting a review of your recent stay. We really appreciate when guests who have had a great stay let others know about their experience. We are currently rebuilding one of our elevators, but it will be back in service within the next week, so that will help with the elevator wait times. The Metrotown area... More

Whitchurch-Stouffville, Canada
Top Contributor
50 reviews 50 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 9, 2014

The price point is right for an older hotel with a major construction development going on next door. If you don't plan on sleeping in or choose a high floor you will be just fine. Free breakfast and free wifi always a plus.

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for reviewing your stay with us. While our hotel has been in the Metrotown area for over 20 years, it was completely renovated during 2006/2007, and we are embarking on another renovation beginning in just a few weeks. We will be completely renovating all of our guestrooms, including new furniture, draperies, seating, wallcoverings, and carpeting. We have already... More

Singapore, Singapore
1 review
1 of 5 stars Reviewed March 27, 2014

Think twice before you book this hotel. Their cancellation policy is a trap . Be careful of the fine print written as: - If you change or cancel your booking after 6:00 PM, 21/08 ((GMT-08:00) Pacific Time (US & Canada); Tijuana) you will be charged for 1 night (including tax) • If you change or cancel your booking on or... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for writing a review of your stay more than 7 months ago. Our website offers many different rates, as do most hotels. You can choose a rate with no cancellation penalties, or you can choose a more discounted rate. Normally, the greater the discount, the greater the restrictions. The rate you describe is our Smart Saver rate -... More

Tlell, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 25, 2014

I had to stay here for work travel. It was the only place not close to any late night restaurants, I swear. Standard room and service, no balconies though. Surrounded by a concrete jungle. I think it's partially in a mall. Convenient for bus routes.

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I'm surprised that you did not find one of the dozens of restaurants directly around our hotel. We have a list of them at the front desk for you, as well as many delivery menus to suit every taste. We are located in the most popular... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel Vancouver Metrotown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel Vancouver Metrotown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Address: 4405 Central Blvd., Burnaby, British Columbia V5H 4M3, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby > Maywood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Travelocity, Priceline, Orbitz, Tingo, BookIt.com, BookingOdigeoWL, Expedia, Agoda and Venere so you can book your Holiday Inn Express Hotel Vancouver Metrotown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Bathroom (9)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Dining (2)
Viewed
Hotel & grounds (22)
Viewed
Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Burnaby Hotel near Vancouver is connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. Our direct connection to the Metrotown Skytrain Station means easy access to Rogers Arena & BC Place in Vancouver, Canada. The hotel also offers complementary to all guests a full hot buffet breakfast, underground parking and wifi. Our hotel's location is ideal for corporate guests looking for Greater Vancouver accommodations close to companies like Translink, Electronic Arts, BC Hydro and Telus. For meetings, we have ballrooms to boardrooms, with catering and A/V equipment. Leisure visitors to Vancouver and Burnaby love our hotel's direct access to SkyTrain and the attractions in Vancouver, such as the Capilano Suspension Bridge, Gastown and Stanley Park, are minutes away. You can get to the BC Ferries, cruise ship terminals and the 2010 Winter Olympic venues easily. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 
Number of rooms
100

See which rooms travelers prefer