Holiday Inn Express Hotel Vancouver Metrotown (Burnaby, British Columbia) - Hotel Reviews

Address: 4405 Central Blvd., Burnaby, British Columbia V5H 4M3, Canada

Phone Number:

Region: Canada > British Columbia > Burnaby > Maywood

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access

Hotel Style:

#5 Family Hotels in Burnaby

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Burnaby Hotel near Vancouver is Connected to Metropolis at Metrotown Stay Smart when you visit Burnaby and choose the 100% smoke free Holiday Inn Express Hotel Vancouver Metrotown. Our Vancouver area accommodations are directly connected to Metropolis at Metrotown, the largest shopping complex in British Columbia. Our direct connection to the Metrotown Skytrain Station means easy access to GM Place & BC Place in Vancouver, Canada. Our hotel's location is ideal for corporate guests looking for Greater Vancouver accommodations close to companies like Translink, Electronic Arts, BC Hydro and Telus. You'll love the free high-speed, Wi-Fi Internet access. For meetings, we have ballrooms to a boardroom, with catering and A/V equipment. Leisure visitors to Vancouver and Burnaby love our hotel's direct access to SkyTrain. The attractions in Vancouver, such as the Capilano Suspension Bridge, Gastown and Stanley Park, are minutes away. You can get to the BC Ferries, cruise ship terminals and the 2010 Winter Olympic venues easily. You'll enjoy the excellent amenities we offer at our smoke free hotel near Vancouver. There's free parking in the heated, underground garage and a year-round, heated, outdoor pool and sun deck, as well as a fitness centre. Start your day with a free breakfast buffet and relax in a newly renovated room with a fridge & microwave. For the best hospitality in Vancouver, Stay Smart at our Burnaby, BC hotel. ... more less

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Also Known As:: Holiday Inn Express Burnaby; Holiday Inn Burnaby; Burnaby Holiday Inn

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115 reviews from our community

See which rooms travelers prefer - 18 traveler tips

cpl5571

Livermore, California

Reviewer

3 reviews

Reviews in 2 cities

“Nice hotel, great location”

Reviewed May 10, 2013

I always stay here when I travel to Burnaby on business. The location is great - right in the center of Metrotown and several restaurants. While I usually rent a car and enjoy the free parking, the Skytrain station is right across the street so you can take the train from the airport. Service is good, rooms are nice and... More

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Thank you so much for your kind review. It is always a pleasure to hear from our guests that they thoroughly enjoyed their stay. We look forward to welcoming you back when you are next in our area. Best regards, Linda Griffiths General Manager More

44Anonymous44

Vernon, Canada

1 review

“Great Location - Mediocre Experience”

Reviewed May 6, 2013

This hotel is in a great area! Quick access to the Mall and SkyTrain. Surprisingly, the noise from the SkyTrain is hardly noticeable from the guest rooms. The bathroom is large and the room layout is spacious. While the pool is a great aspect to this hotel; the newly renovated gym could do with some work. There are no free... More

Thank you for your review of your recent stay at our hotel. I would like to sincerely apologize for the oversight on properly servicing your room. This is, as you say, an isolated incident and I assure you this is not to our normal standard. I am also concerned that you did not enjoy our breakfast. Most of our guests... More

sweeetleaf

Kamloops, Canada

Senior Contributor

24 reviews

14 hotel reviews

Reviews in 18 cities

26 helpful votes

“Average Hotel”

Reviewed April 6, 2013

I had high expectations for this hotel and was looking forward to my stay. Noise: neither of us had a good sleep on account of the sky train noise and the incessant clatter of the heater. It would kick on and off about every 10 mins and wake us up. We couldn't turn it off because it was sub-zero in... More

Thank you for your candid comments on your hotel stay. I am sorry that it was less than comfortable for you. We have rooms that face the mountains, which would avoid the skytrain noise if you prefer. While not everyone is bothered by this, some guests are more comfortable on the north side of the hotel. Our heating and cooling... More

Lmm1174

Buckley, Washington

29 reviews

15 hotel reviews

Reviews in 15 cities

7 helpful votes

“Great stay. Plenty to do near by and FREE PARKING”

Th Hotel was clean and very close to the mall and the sky train. My daughter and her friend had plenty to do while I visited my son. The pool was excellent and had a geat view of the city. Parking was free at this Holiday Inn. The other nearby hotels were charging to park on top of the room... More

Thank you so much for your kind words. I very much appreciate you taking the time to let others know how much you enjoyed your stay. We are excited about the renovations to our breakfast room, and to our fitness centre. Over the next 12 months, we hope to complete renovations to other areas of our hotel, so watch for... More

eos75

2 reviews

2 helpful votes

“Not impressed with this hotel”

Reviewed March 31, 2013 via mobile

This hotel definitely has its plus points - e.g. proximity to SkyTrain and the Metropolis shopping mall, free parking, free Internet. However there were a few negatives, at least during my stay: - breakfast, whilst free, was not that good. The breakfast room is rather soulless and uncomfortable, and what was left of the 'hot' items at 9am were cold.... More

Thank you for reviewing our hotel. I am very sorry to hear that your stay experience was less than comfortable. I apologize for the noise that came from your fridge that disturbed your sleep. Once alerted, we can respond very quickly to fix these kinds of things, in the hope that it will improve your stay. Our breakfast room is... More

Raroboy

Comox, Canada

49 reviews

25 hotel reviews

Reviews in 31 cities

22 helpful votes

“Very convientent”

Reviewed March 13, 2013

Pleasant stay. Had all the conveniences, free parking, free breakfast, which I thought was very good. Bacon scrambled eggs and hash browns one day and the next day sausages, omelet, pancakes etc. Plus the usual fruits and pastries. The Metropolis at Metrotown Mall is next door. The staff was friendly and helpful. Only one issue. They gave us a Handicap... More

Thank you so much for your kind and thoughtful review. We appreciate hearing that our efforts have been successful in making your stay comfortable. Our staff take pride in their work, and I will make sure they see your comments. As to the accessible guestroom you were given, please be assured that we do have other accessible rooms should the... More

John S

Vancouver, Canada

28 reviews

12 hotel reviews

Reviews in 12 cities

5 helpful votes

“Good setup, very quiet”

Reviewed March 11, 2013

4 of us and a dog stayed in a regular room, same floor as the pool. It was very quiet - both the hotel itself and noise from outside was minimal, which was a surprise because it was so close to the train line and mall. The pool is outdoor. Unground free parking was great, and we had a storage... More

See 3 more reviews by John S for Burnaby

Thanks so much for sharing your experience at our hotel. We have many benefits for travellers staying with us and you seem to have found them all! - Free hot buffet breakfast, free parking, adjacent to the largest shopping mall in BC, and right across from the Skytrain station to downtown. I really appreciate your feedback, and hope to see... More

Mckenzie88

Christchurch, New Zealand

Reviews in 14 cities

9 helpful votes

“Location, Location, Location !!”

Reviewed March 10, 2013

We booked for nine nights here, hopeful that the location would suit us - it did, it exceeded our expectations. Upon our arrival, we were greeted by Andy - very professional, very friendly. Andy was of help to us several times during our stay. His knowledge of the surrounding area really helped us find our way around. He also made... More

Thank you for your kind and candid review of our hotel. I will make sure I share your comments with Andy on our front desk. Our staff are all very service oriented, and it is nice to know that one of them has been singled out by an appreciative guest. We do have newer staff that are training, and we... More

Roger T

Abbotsford

1 helpful vote

“After surgery accomodation.”

Reviewed February 17, 2013

Thank you for a good stay after surgery at VGH in Vancouver. Excellent location for us, very convernient for parking, bus, skytrain and shopping. Hope to stay again. Special thank you to your staff Brenda, Reniel. Thank you. Roger and Viola Trigg - Abbotsford, B.C.

Was this review helpful? Yes 1

Thank you so much for your kind words. It is very much appreciated, and I will be sure to let both Reniel and Brenda know that they made a diference during your stay. It is always a pleasure to hear from guests who enjoyed their stay and found that our hotel met all of their needs. With our location right... More

MMWife

Hong Kong

Contributor

17 reviews

13 hotel reviews

Reviews in 11 cities

11 helpful votes

“Would stay here again but not do breakfast”

Reviewed February 12, 2013

Excellent location - can walk to Metro Town. The room is spacious and service adequate. The breakfast is a joke - very uncomfortable seating and choices were very limited. The cafeteria was under renovation so this could be part of the problem. I'd stay here again but will skip breakfast. There are a lot of good choices for breakfast in... More

Thank for taking the time to let others know about our hotel. During your stay in December, our Breakfast Bar area was undergoing some renovations, and while we tried to keep the inconvenience to a minimum, we certainly understand that it might not have been as comfortable as it is now that we have completed our renovations. Our Breakfast Bar... More

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Holiday Inn Express Hotel Vancouver Metrotown, Burnaby

Holiday Inn Express Hotel Vancouver Metrotown

115 reviews from our community

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