We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Burnaby hotels

Holiday Inn Express Hotel Vancouver Metrotown

2.5 of 5 Hotel   |   4405 Central Blvd., Burnaby, British Columbia V5H 4M3, Canada (Maywood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
SAVE between 10-30%!
Save Saved
You added Holiday Inn Express Hotel Vancouver Metrotown to your Saves list
Holiday Inn Express Hotel Vancouver Metrotown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
68%
Ranked #6 of 12 hotels in Burnaby
A recent review
3 of 5 stars reviewed 1 week ago
Bradley W Chilliwack, British Columbia, Canada
  • Overview
  • Reviews (163)
  • Photos (74)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (30)
  • Location
  • More
true
Write a Review

163 people have reviewed this hotel

Traveler rating
    51
    56
    35
    10
    11
See reviews for
43
33
19
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Found earwig bug in room. Bagged it to show staff next day. Cleaning staff took it, so no proof. Foul garbage smell in underground parking lot. Disruptive construction and renovations. Fitness center is below average, pool is small. Slow, under capacity elevators are the only way to move between floors. There is no stairwell between floors, only an exterior fire... More

Was this review helpful? Yes
Chilliwack, British Columbia, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Rooms are very small. Partially renovated. Good beds and complimentaries. Room attendents and hotel staff ae good. I left items behind and have tried to contact for 2 days without a call back. Uncertain of how well they communicate eith guests. Pool is dumpy and cold. Fitness centre adequate

Was this review helpful? Yes
Vancouver, Canada
Top Contributor
57 reviews 57 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again we decided to get a hotel room in town to avoid the drinking driving thing or the long expensive taxi ride home to the suburbs. We had a banquet to go to in Burnaby. We chose this Holiday Inn Express which was walking distance to our function. We kept waiting for something to disappoint but it never came!!... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you so much for reviewing your stay with us. I love to hear from all of our guests, and am happy to hear that you were very pleased with your stay. We are a very convenient location in the Vancouver area for many travellers. Often, those wanting to catch a concert or event at BC Place or Rogers Arena... More

Somerset
Top Contributor
59 reviews 59 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for a few days while on business - location is a key plus point for this hotel as it's both near my local offices and right on the doorstep of the shopping development. The construction that was ongoing in the hotel didn't really disturb me at all, but some noise and dust was evident in the corridors where... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for taking the time to review your stay in July with us. I am happy to hear that you found our hotel to be in a great location for your stay in the Vancouver area. Being adjacent to Metropolis at Metrotown and the Metrotown Skytrain is very convenient for travellers to our area. We are currently refreshing all... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We were not too happy with our stay here this time! Lot of construction going on, rooms were noisy. Breakfast was ok, but trying to find restaurants for dinner was difficult. Metro town has the food court but who wants fast food for dinner...we have stayed here in years past although we had a car those times, so we could... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for reviewing your stay with us. I was very surprised to hear about your search for restaurants in the area. We have several within a 5 to 10 minute walk - including Earl's and Cactus Club, as well as a variety of international restaurants. We have maps indicating the location of the restaurants within walking distance from our... More

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I checked in at this hotel on a Thursday night. Tried to log in to the WiFi to collect my email. The login screen on the browser was from a contractor "liveport.com" and the phone number the hotel gave us for technical support was registered to Liveport. The login screen took over a minute to appear. After login, the speed... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

I am terribly sorry that your Wifi experience at our hotel was not acceptable. We too believe that level of service is not to our normal standard, and have passed on your comments to our provider, Liveport. Liveport provides hundreds of hotels with wireless service and they normally provide our guests with a great internet experience. I am not certain... More

Vancouver Island, Canada
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there at the end of July on the 4th floor. The construction starts at 7 am, not 8 am as stated by the hotel. Also on the 4th floor, its the level where they are working so construction is eye level and right next to your hotel window which does not have dark drapes only privacy sheers. With no... More

Was this review helpful? Yes 1
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for letting us know about your stay at our hotel. Construction on the mall beside us is not supposed to start until 8 am, and while there was an issue with one of the crews starting early on a few occasions, we have addressed this with them and they have assured us this will not happen again. There... More

Walla Walla, Washington
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I wish we had been advised about the mall/hotel construction underway. The banging, drilling and clanging starts shortly after 7am and is a horrible way to start the day. There were other problems with the hotel: a glitch in their phone system which resulted in missing an important wake-up call, the carpets are filthy, elevators are s-l-o-w. The parking area... More

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for letting us know about your stay with us. I am disappointed to hear that you did not find our hotel comfortable during your stay. We have had a discussion with the construction people that are working beside us and they have assured us that they will not start until 8 am each day. There was a couple... More

Edmonton, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My mom and I have stayed here several times while visiting relatives in the hospital. There was ample parking, Skytrain access across the street, and the rooms were clean, modern, and comfortable. The only downside was that it isn't really close to restaurants.

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you so much for your kinds word about your stay with us. All of us love to hear when we have satisfied guests! While there are not currently restaurants adjacent to our hotel, there are dozens within a 5 to 10 minute walk from our hotel. Additionally, when the mall around us completes their renovation, there will be a... More

Mission, Canada
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Of all the HI's we've stayed in, this was the least impressive. We were prepared for the renovations......the slow elevator, etc. but the hotel, in itself along with the breakfast, was just okay. It was the most expensive which made it slightly disappointing.....but I guess we paid for the location.

Was this review helpful? Yes
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Thank you for reviewing your stay with us. I was disappointed to hear that you found our hotel 'Just Okay". You did stay with us during the busiest time of year, and when rates at all hotels in the Vancouver area are at their highest. We do have a great location, directly beside Metropolis at Metrotown, and across from the... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel Vancouver Metrotown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel Vancouver Metrotown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Address: 4405 Central Blvd., Burnaby, British Columbia V5H 4M3, Canada
Phone Number:
Location: Canada > British Columbia > Burnaby > Maywood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, IHG, Agoda, Priceline, Orbitz, Hotels.com, Tingo, BookIt.com, BookingOdigeoWL and Venere so you can book your Holiday Inn Express Hotel Vancouver Metrotown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Bathroom (9)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (22)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Burnaby with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Burnaby Hotel near Vancouver is connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. Our direct connection to the Metrotown Skytrain Station means easy access to Rogers Arena & BC Place in Vancouver, Canada. The hotel also offers complementary to all guests a full hot buffet breakfast, underground parking and wifi. Our hotel's location is ideal for corporate guests looking for Greater Vancouver accommodations close to companies like Translink, Electronic Arts, BC Hydro and Telus. For meetings, we have ballrooms to boardrooms, with catering and A/V equipment. Leisure visitors to Vancouver and Burnaby love our hotel's direct access to SkyTrain and the attractions in Vancouver, such as the Capilano Suspension Bridge, Gastown and Stanley Park, are minutes away. You can get to the BC Ferries, cruise ship terminals and the 2010 Winter Olympic venues easily. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 
Number of rooms
100

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel Vancouver Metrotown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer