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All 12 Burnaby hotels

The New 401 Hotel

2.0 of 5 Motel   |   2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
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Ranked #8 of 12 Hotels in Burnaby
A recent review
3 of 5 stars Reviewed August 12, 2014
1DIVERDOG Winnipeg, Manitoba, Canada
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41 reviews from our community

Traveler rating
    5
    18
    11
    4
    3
See reviews for
9
13
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Winnipeg, Manitoba, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

Three of us had to go to Vancouver , brother, son and myself . We didn't know of anyplace to stay so I randomly picked 201 manly because of a reasonable price for the 3 of us for 2 nights. Also close to North Van were we had to be . The staff was friendly and helpful when we requested... More

Was this review helpful? Yes 1
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 13, 2014

I hate to pay a lot for a hotel when I usually just sleep and shower at them when I'm on vacation. At the 401 we had a nice big room with the added bonus of a fridge and microwave, so it suited our needs perfectly. Everything was nice and clean, staff were very welcoming - all around a good... More

Was this review helpful? Yes 2
Wainwright
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 26, 2014

Suprised with a service and very kind staff,reasonable price. We had a lot of problems finding pet friendly hotel in Burnaby,this came out perfectly! Our dog was feeling very welcome,we didn't have any problem on this beautiful place. Very,very nice,all reccomendations!!!!

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

Thank you so much for your review. We are definitely a pet-friendly option for guests visiting the Vancouver and Burnaby area. We also have special canine treats at the Front Desk for your four-legged friends. On behalf of our team at the The New 401 Inn, we appreciate your patronage and look forward to welcoming you back in the near... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

A large hole in the bathtub leaked water all over the floor while you showered. Ugly water damage and a piece of unpainted plywood. Beds and bedding were old and uncomfortable. No TV remote, clock etc

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

Thank you for your review. First, I'm glad to hear your son's room was in better shape than your experience. We pride ourselves on being economical, yet clean, comfortable, and friendly. Unfortunately, we had an expected maintenance issue in your room which caused the bathtub leak. On behalf of the staff and team, we are truly sorry about this. This... More

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 14, 2014

I talked to the guy in reception and we exchanged emails for days for my reservation dates and time. I called him and talked to him 3times long distance call...So it was confirmed, 1room and queen size bed. For me and my wife and our dog. After 2 weeks when we arrived. The room i reserved is not available...so the... More

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Smithers, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2014

I hate paying to much for a room when traveling and the 401 was perfect for my purposes. Not saying this is a fancy hotel but adequate rooms, clean, comfy bed, no bedbugs, excellent service and a private balcony you can't to wrong for the price. Had a view of the city and mountains and definately enjoyed watching the intersection... More

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Sechelt, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2014

We stayed at this motel on Feb.5, on an overnight visit to a family member. I was concerned after a recent review, after reaading so many good reviews. Our room fronted the entrance/exit to the freeway, and was close to the corner with Boundary Rd. I was surprised at how little night traffic there is on either Boundary or Grandview... More

Was this review helpful? Yes
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2014

They say you get what you pay for, but in this case you don't even get that. The motel sits on the intersection of Boundary and the Grandview Highway, one block from the Trans Canada Highway, so I wasn't expecting much. But the sound insulation is non existent, and what is worse is the hill it's on is steep so... More

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

We appreciate your opinion. I am really sorry to learn about your experience. We tend to pride ourselves on our location, which many guests find very convenient. However, I completely understand your perspective. We are often fully occupied many nights, due to our very reasonable rates and our central location, but I can completely appreciate your frustration since this was... More

Prince Rupert, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

I needed a place close to the pne and affordable..the first ones I looked/interested in were all booked up,probably were there for the same reason as I...to attend the TRC Gathering,but who knows for sure,but it was the reason I was there. I was skeptical at first..busy location and how cheap it was to stay,first thing I wondered is what's... More

Was this review helpful? Yes 4
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

Thank you! It was an absolute pleasure to have you as a guest. We are so pleased that you had a memorable stay and that you enjoyed our service. As a smaller hotel, our goal is to ensure our guests receive the highest level of customized care we can provide. We look forward to having you back. All the best... More

Kamloops, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 18, 2013

Dated, not the cleanest, but what can we expect for a 2 star property? The room was quite large. Nice view at night. On a major street, lots of traffic so pretty noisy. Choose a room away from the major street if you can.

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

Thank you for your note. We definitely pride ourselves on being one of the most friendly, yet reasonably-priced accommodation options in Vancouver. Also, thank you for noticing our larger sized rooms and the mountain views many of them boast. We're continuously trying to improve ourselves, so we look forward to having you return as a guest. Thank you for your... More

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Additional Information about The New 401 Hotel

Address: 2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
Location: Canada > British Columbia > Burnaby
Price Range (Based on Average Rates): $
Hotel Class:2 star — The New 401 Hotel 2*
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Also Known As:
401 Motor Hotel Burnaby
401 Motor Inn

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