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The New 401 Hotel

2.0 of 5 2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
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The New 401 Hotel
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The New 401 Hotel
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44 reviews from our community

Traveler rating
    7
    18
    11
    4
    4
See reviews for
9
13
6
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Glendale, California
2 reviews
5 of 5 stars Reviewed November 5, 2014

I cannot say enough about how wonderful the people are at The New 401 Hotel. I have stayed at this hotel several times in the past few years, and there hasn't been a moment where they haven't be more than attentive to any requests I've made. Everyone was so kind and helpful, that they truly made my stay a memorable... More 

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Basingstoke, United Kingdom
2 reviews
1 of 5 stars Reviewed November 5, 2014

Pros: I booked a Standard, Queen Bed, Mountain View room. The view was spectacular of the North Shore Mountains. Cons: I booked for 7 nights, but only stayed for 2 once I experienced the first night. The webpage intimated there was a private kitchen included. A microwave perched on top of an incredibly noisy standalone fridge-freezer does not make a... More 

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1 review
5 of 5 stars Reviewed September 27, 2014 via mobile

I stayed for 1 week, the best the hotel has to offer is the front desk staff. Brain, Simran, Mumtaz, Betty all of were great. Special thanks to Simran she is so sweet and made my stay so much more comfortable. I will definitely be back to visit you all!

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Winnipeg, Manitoba, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

Three of us had to go to Vancouver , brother, son and myself . We didn't know of anyplace to stay so I randomly picked 201 manly because of a reasonable price for the 3 of us for 2 nights. Also close to North Van were we had to be . The staff was friendly and helpful when we requested... More 

Was this review helpful? Yes 1
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 13, 2014

I hate to pay a lot for a hotel when I usually just sleep and shower at them when I'm on vacation. At the 401 we had a nice big room with the added bonus of a fridge and microwave, so it suited our needs perfectly. Everything was nice and clean, staff were very welcoming - all around a good... More 

Was this review helpful? Yes 2
Wainwright
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 26, 2014

Suprised with a service and very kind staff,reasonable price. We had a lot of problems finding pet friendly hotel in Burnaby,this came out perfectly! Our dog was feeling very welcome,we didn't have any problem on this beautiful place. Very,very nice,all reccomendations!!!!

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

Thank you so much for your review. We are definitely a pet-friendly option for guests visiting the Vancouver and Burnaby area. We also have special canine treats at the Front Desk for your four-legged friends. On behalf of our team at the The New 401 Inn, we appreciate your patronage and look forward to welcoming you back in the near... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

A large hole in the bathtub leaked water all over the floor while you showered. Ugly water damage and a piece of unpainted plywood. Beds and bedding were old and uncomfortable. No TV remote, clock etc

Was this review helpful? Yes 1
TheNew401Hotel, General Manager at The New 401 Hotel, responded to this review

Thank you for your review. First, I'm glad to hear your son's room was in better shape than your experience. We pride ourselves on being economical, yet clean, comfortable, and friendly. Unfortunately, we had an expected maintenance issue in your room which caused the bathtub leak. On behalf of the staff and team, we are truly sorry about this. This... More 

Ottawa, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 14, 2014

I talked to the guy in reception and we exchanged emails for days for my reservation dates and time. I called him and talked to him 3times long distance call...So it was confirmed, 1room and queen size bed. For me and my wife and our dog. After 2 weeks when we arrived. The room i reserved is not available...so the... More 

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Smithers, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2014

I hate paying to much for a room when traveling and the 401 was perfect for my purposes. Not saying this is a fancy hotel but adequate rooms, clean, comfy bed, no bedbugs, excellent service and a private balcony you can't to wrong for the price. Had a view of the city and mountains and definately enjoyed watching the intersection... More 

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Sechelt, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 7, 2014

We stayed at this motel on Feb.5, on an overnight visit to a family member. I was concerned after a recent review, after reaading so many good reviews. Our room fronted the entrance/exit to the freeway, and was close to the corner with Boundary Rd. I was surprised at how little night traffic there is on either Boundary or Grandview... More 

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Additional Information about The New 401 Hotel

Address: 2950 Boundary Road, Burnaby, British Columbia V5M 3Z9, Canada
Location: Canada > British Columbia > Burnaby
Price Range (Based on Average Rates): $
Hotel Class:2 star — The New 401 Hotel 2*
Number of rooms: 31
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Also Known As:
401 Motor Hotel Burnaby
401 Motor Inn

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