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BEST WESTERN PLUS Kings Inn & Conference Centre

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5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada
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1 room 1 guest
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BEST WESTERN PLUS Kings Inn & Conference Centre
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281 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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There are newer reviews for BEST WESTERN PLUS Kings Inn & Conference Centre
See the most recent reviews
Layton, United States
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago

Bed was not comfortable, hotel was under construction, attached restaurant did not have good smelling Chinese food. Internet connectivity was not good due frequent disconnects. The check-in process was not friendly, we arrived at 12:30pm and was told that checkin was not until 3pm, we requested a ground floor room (I have a bad back) and we were put in... More 

Review collected in partnership with Best Western

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Vernon, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

Better trained front desk staff. I had an awful experience when initially booking this room that caused me extreme anxiety. I booked online a week later noticed that my card was not charged. I called in because I was concerned that my interest would be coming on to the card and I would not have enough credit for the room.... More 

Review collected in partnership with Best Western

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Toronto, Canada
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a large room which included a well equipped kitchen. An excellent breakfast was included in the price; this is one of the best hotel breakfasts I've had since the Balalaika in Johannesburg. The service was good. When I could not get on the internet, someone came to the room to help me. Another good feature: the sink is... More 

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Kelowna, BC
Level Contributor
118 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had been warned that there was construction at the hotel so we not surprised to find a LOT of construction at the front of the hotel. We were well received by reception and told that we could park down by our room. We did that and went in to a lovely big, well appointed, clean king room. Good amenities... More 

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Kamloops, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed for 2 nights on a business trip.. have stayed at this hotel a number of times due to the proximity of the place I am doing business at. Hotel is going through a much needed upgrade.. the room was recently updated, bed comfortable and clean. The breakfast was very poor, with little variety. Old eggs & cocktail wieners were... More 

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British Columbia
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 22, 2015

This is our second time staying at this location, due to the proximity to the Metropolis Mall. Sometimes we stay at the Holiday Inn Express in Metrotown depending on the price at the time. Either one is fine with us. The beds and pillows are comfy, the rooms are quiet, and the staff incredibly friendly and helpful. We arrived from... More 

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Mineola, New York
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 21, 2015

The BW Burnaby is a wonderful choice. It is located in the collar suburbs of Vancouver, easily accessible by the sky train (stop on blue or yellow line is "Royal Oaks") either via the airport or from the Amtrak train station (which we used). Get an all-day pass - "two zones" - for the best deal. The breakfast is plentiful.... More 

Review collected in partnership with Best Western

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Charlotte, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 11, 2015

I was completely shocked after reading all these great receive on TripAdvisor to find the hotel in a bad condition. We arrived at the hotel about midnight, on July 6, 2015. My first impression was if this was a 'take your mistress for a quickie type of motel'. It looks like a college dorm. The rooms all open up to... More 

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BWKINGS, Manager at BEST WESTERN PLUS Kings Inn & Conference Centre, responded to this review

Thank you for taking the time to comment on your stay with us. I sincerely apologize for not meeting your expectation. I have asked the staff who provided you the information on getting to the Stanley Park. She advised you to take the bus #106 to the Metrotown station and take bus #19 from there instead of walking a couple... More 

Kendal, United Kingdom
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 9, 2015

Stayed here for 3 nights in July and we were disappointed from the start. There was significant building work going on and we had not been informed about this (another hotel on our trip had warned us in advance of some minor works in the hotel). The work here made the lobby hard to find, you had to walk a... More 

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed July 8, 2015

Even though there was construction going on at the front of the property, room was extremely quiet, clean and welcoming. The breakfast buffet was great, with everything anyone would want for breakfast and attentive service. I would recommend this Inn to anyone wanting value for their money.

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