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Delta Burnaby Hotel and Conference Centre

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4331 Dominion St, Burnaby, British Columbia V5G 1C7, Canada
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1 room 1 adult
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Delta Burnaby Hotel and Conference Centre
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308 Reviews from our TripAdvisor Community

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here because I had a meeting near by. The hotel was lovely. A nice one, really. On the day of check out, I had stored 3 bags at the Front Desk. The one girl who helped me was nice to allow me to store my bags after I checked out. Typical hotel service I suppose. My interview was... More 

Helpful?
Thank luxberg
A S, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, You just made my day with your feedback and I am very proud of Pauline and her straight from the heart service. Thank you for the kind feedback and we hope to host you again in the near future. Regards, A Sandhu General Manager More 

Kamloops, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel. I have stayed here a few times as it is close to the highway and in pretty good location to everything in Vancouver. The price for the more expensive rooms however do not justify the extra money. The room is exactly the same and the breakfast offered was pretty pathetic. Not worth the extra money at all. Service... More 

Helpful?
Thank Kristy T
A S, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, Thank you for the feedback. Our room upgrade that you availed of provides accommodations in the higher floors of hotel, above 19th floor as well as exclusive access to our lounge that offers breakfast and evening appetizers. I have asked my team to look into your comments about the breakfast in the lounge. I appreciate your kind remarks... More 

Montreal, Quebec, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights because it was close to my business appointments. No regrets. The hotel staff are professional and extremely friendly, not to mention helpful. The facilities are great. I used my room for writing reports and the wifi was amazingly fast. The business centre was convenient and enabled me to print several documents that I needed.... More 

Helpful?
Thank Eric D
Redmond, Washington
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk staff was not very attentive. We booked a room for 4 people 2 adults and 2 children they put us in a 1 bedroom suite that had only one bed. After saying that would not work for 4 people and we booked a room with 2 beds. They upgraded us to a suite. They did move us... More 

Helpful?
Thank ChrisMac17
A S, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, I apologize for your recent stay with us and have reviewed your feedback with my team. We are committed to learn and redouble our efforts to earn your business. I will appreciate if you can get in touch with me so that I can apologize and assure you of our committment and changes made as a result of... More 

Calgary, Canada
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been going to Delta Hotels for 30 years - Platinum Plus Member for years - Staff always greeted me with smiles, called me by name, great service and people. Always on the top suits floors, open, great view, comfy beds and rooms. Food and service is great, free parking and next to Hwy 1 The value was great with great... More 

Helpful?
Thank Joe J
A S, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Mr. Jarego, Thank you for your wonderful feedback and for your patronage of Delta Hotels throughout the past 30 years. I have personally looked forward to welcoming you time and again at quite a few Delta hotel locations. As you mention, it is the team working at Delta that sets us apart and we are committed to keep delivering... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I decided to take my boyfriend out to the delta hotel for his birthday. I originally booked just a delta room. When we arrived at the hotel to check in the lovely lady helping us at the front told us we were upgraded from that room to a signature king bed room. This alone was a great gesture from the... More 

Helpful?
Thank Asia B
A S, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, Thank you for a wonderful review after your stay at the Delta Burnaby Hotel and Conference Centre. I am pleased that you experienced the 'desire to please' that my team embodies. Delta Burnaby as part of our overall entertainment complex provides our guests all business as well as multiple restaurants and entertainment options under one roof. I look... More 

Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have never had better service in a hotel. Every request was satisfied with 5 minutes. No waiting to speak to anyone at front desk or housekeeping. Staff (front desk, housekeeping, restaurants) was knowledgeable and exuded enthusiasm. Very comfortable and clean room.

Helpful?
Thank lisejl
Vancouver, Canada
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I came up with the idea for my birthday staycation by staying 2 nights in this hotel. Considerably reasonable price with good and clean quality. If I want to go to the downtown area for other activities, the hotel provides shuttle to the skytrain station nearby. Taking a taxi from the skytrain station is also not that expensive. We checked... More 

Helpful?
Thank Carmen L
A S, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, We have seen a trend of our Canadian guests staying with us for staycations as we offer multiple restaurants, entertainment as well as lodging all under one roof. You don't have to leave the complex as all your needs are looked after. Thank you for the wonderful feedback. Regards, A Sandhu General Manager More 

Vancouver, Canada
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for NYE weekend, and we had never been to the casino or hotel property before. The front of the hotel lobby were many palm trees which made us feel as if we hopped on a plane and went to California. Check-in and Check-out was a breeze; there was also a Starbucks there but not open late. The... More 

Helpful?
Thank sofia l
Vancouver, Canada
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed January 2, 2016

We live on the west coast and have celebrated special occasions at this hotel for about 10 years. The staff is awesome, always trying to cater to our needs and always trying to satisfy people. There is also a small gym with showers and sauna and hot tub, very relaxing environment. It has always been a memorable evening when we... More 

Helpful?
Thank cupcakes413
FOMRBDeltaBUR, General Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, I am thrilled that you enjoyed your stay at the Delta Burnaby Hotel and Conference Centre and chose us to be venue for your celebrations. Thank you for your continued loyalty. Regards, A Sandhu More 

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