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All 12 Burnaby hotels

Delta Burnaby Hotel and Conference Centre

4.0 of 5 Hotel   |   4331 Dominion St, Burnaby, British Columbia V5G 1C7, Canada
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Delta Burnaby Hotel and Conference Centre
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85%
Ranked #3 of 12 hotels in Burnaby
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
kegs605 kegs605
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200 people have reviewed this hotel

Traveler rating
    95
    75
    21
    5
    4
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
kegs605
Top Contributor
63 reviews 63 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was clean, i had no problem with the key cards, the room it self was fairly clean, there is noise from the highway just so if people are sensitive to noise form the highway . I had a gift card for the delta so i used it here. We went to the lounge nice live band, the valet... More

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Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family and I stayed here recently. We were greated by very friendly and helpful staff. I had no issues with the room at all. The room and bathroom were very clean. The Casino was also great and the location was close to everything in Vancouver. I would have given this 5 stars if it wasn't for the maintenance issues... More

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FOMRBDeltaBUR, Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, Our colleagues strive to provide the experience that you have come to expect of the best full service four star Delta brand and I am glad that you and your family enjoyed your stay. I apologize for the inconvenience with the elevators and hot tub, both of which are now available for our guests. I also have made... More

Tacoma, Washington, Usa
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk staff was very friendly and helpful. It was tough to park near the front and I had to carry my bags from the parking garage. I had stayed at this hotel back in the 1990's and was not impressed. They have upgraded the rooms since then and also added a casino which made this a much nicer... More

Was this review helpful? Yes 1
FOMRBDeltaBUR, Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, I appreciate your excellent feedback after staying with us and glad that you like the new look and renovations since your last stay. We do have many rooms that face away from the highway and majority of the rooms on the higher floors also provide quiet and panoramic views of the city and mountains. I look forward to... More

Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our Family of 8 thoroughly enjoyed our stay at this Hotel. The Grand Lobby is Vibrant in it's decor and the 2nd floor restaurant serves beautiful meals with Excellent Service. The Asian restaurant Dynasty is Superb. We will definitely be returning.

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Harrisburg, Pennsylvania
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

From the check in, more than helpful staff going out of their way to help, nice security measures in place such as needing your key to use the elevator and other hotel guest only perks, this hotel has earned their diamond awards. The room was perfect, enjoyed the bed, view was nice. I would stay there again at any time... More

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FOMRBDeltaBUR, Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, Thank you for the wonderful feedback and as a full service four diamond hotel, we strive to provide a memorable experience to our guests. I am glad that you enjoyed your stay at the Delta Burnaby Hotel and Conference Centre. We do accept all the major credit cards including from US so if I may suggest for you... More

Nanaimo, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was great but yes, the cards have a little problem as they not always work. Aside of that no complaints. Clean, beautiuful view of the city, clean, spacious. Good cost for value ratio as hotels in Vancouber are way too expensive for what they offer.

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Tokyo, Japan
1 review
3 of 5 stars Reviewed 1 week ago

Far too many hiccups to recommend this hotel. Key card failure 3 times in 24 hours, bar fridge not working (had to throw away food as a result), no mini bar, traffic noise (and view of highway) even from 20th "Club floor", shower design such that you must enter to turn on (and thus stand in cold water while it... More

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FOMRBDeltaBUR, Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, I profusely apologize for your stay and agree with you without hesitation that this stay is far short of what we strive to deliver. I have reviewed your feedback and our team has resolved the concern with the key lock and we have followed up on other concerns to ensure that no other guest has to experience them.... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband, son, and I stayed here on Aug 17. 2014. Initially we were ok with it. 134 for the night (although that was booked online, the best they could offer was 149) and we were able to check in early as we had plans that our small dog was not going to be able to join in on. They... More

Was this review helpful? Yes 2
Saskatoon, Canada
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled to Vancouver to set my daughter up to begin University at UBC This took multiple visits and we stayed with this property on three separate occasions. The staff is tremendous and definitely goes the extra mile for the guests. I had spine surgery in April and was in this hotel in May and the beds were so comfortable... More

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FOMRBDeltaBUR, Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, Thank you for your continued patronage of Delta Burnaby Hotel and Conference Centre. With our unique location, you can access all parts of lower mainland easily and as you mentioned it is our colleagues exceptional focus on providing you a memorable stay that helps us earn your continued loyalty. Thank you, A Sandhu Hotel Manager More

Toronto
Contributor
16 reviews 16 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel looked modern and stylish decor inside the front lobby. There was a Starbucks inside which was great to grab a quick drink, just wish they had longer hours as they tend to close early. Front desk staff were friendly and provided great customer service. Even though the hotel was fully booked I was able to get an extra... More

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FOMRBDeltaBUR, Manager at Delta Burnaby Hotel and Conference Centre, responded to this review

Dear Guest, I appreciate you providing such a detailed and glowing review of your recent stay at the Delta Burnaby Hotel and Conference Centre. Even with all the wonderful amenities like Starbucks, ebo restaurant and Fitness Centre, it is our colleagues that are exceptional in their dedication to provide you with a memorable experience. I look forward to welcoming you... More

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Additional Information about Delta Burnaby Hotel and Conference Centre

Address: 4331 Dominion St, Burnaby, British Columbia V5G 1C7, Canada
Location: Canada > British Columbia > Burnaby
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Burnaby Hotel and Conference Centre 4*
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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#1 Best Value Hotel in Burnaby #3 Romantic Hotel in Burnaby #3 Family Hotel in Burnaby #5 Business Hotel in Burnaby
Hotel Class
Official Description (provided by the hotel)
Welcome to the new Delta Burnaby Hotel and Conference Centre, conveniently located close to business centres, leading academic institutions, shopping malls and attractions. The hotel will welcome the business traveller with the comforts of home and office. The leisure traveller will enjoy nearby shopping excursions, Burnaby's famous parks and local attractions. The hotel is located 30 minutes from Vancouver International Airport, and 15 minutes from downtown Vancouver by Skytrain or Highway route. ... more   less 
Number of rooms
200

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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