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All 16 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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Ranked #8 of 16 Hotels in Campbell River
A recent review
4 of 5 stars reviewed 1 week ago
Rodrigue B Mission, Canada
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256 reviews from our community

Traveler rating
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    69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Kalama, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

Arrived to find the heater not working. Reported it to the front desk. They brought me a portable heater to use. When I went to bed I unplugged it. About 2:00 A.M. awoke to the room being extremely hot. The broken heater was running full heat even with the control in the off position. I had to open the sliding... More

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

First and foremost, on behalf of the team here at the Best Western Plus Austrian Chalet, I would like to personally apologize for your inconvenience. I assure you we are taking the necessary steps to prevent it from happening in the future. Thank you for bringing this matter to our attention. We value our guests and ask you to please... More

Port McNeill, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Stay'ed in a two bed suite on the ground floor in number 105 . We got into town early and was told our room would be ready at 3;30 as housecleaning was not ready . Okie then we get into the room (105 on the ground floor near lobby) and it was still dirty . reciets from other person's stay's... More

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Mission, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I had a clean room where everything was as it should be. It is a quiet place next to the sea shore with a good view on sunny days. The internet service was excellent. Good pub nearby. I recommend the hotel and plan on going back, whether it is for business or pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for giving us the opportunity to earn your business. I am glad that you enjoyed your stay with us and are looking forward to your next. Perhaps by your next visit our lobby renovation will be completed with a new and improved look that guests will enjoy for years to come. More

Winfield, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our van broke down 3 days into a 3 week holiday. The staff stored our luggage as we arrived to early for check in, then arranged to extend our stay without having to change rooms when it was not repairable. This allowed us the time to find and buy another vehicle so we could continue our holiday.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

I sincerely appreciate your kind response regarding our efforts to save your holidays. The staff here at the Best Western Plus Austrian Chalet work very hard to ensure all our guests are comfortable, but especially so under the circumstances you experienced during your time here in Campbell River. Thank you for your business, we look forward to seeing you again... More

Utrecht
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night here just to catch the ferry and did not use pool or hot tub. Room was recently updated and fine. Breakfast was pretty good, lots of things to choose from and enough seating. There is also mini golf. It is not in walking distance from town, but there is a restaurant and pub next door.

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. The next time you are in town, I do hope you will stay with us again and take the opportunity to enjoy the many amenities we have to offer. Our Pool, hot tub and sauna is an attraction that many guests enjoy. We have also installed new flooring in our exercise room and added a new... More

Port Moody, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok nothing fancy but nice clean and has a decent continental breakfast that goes beyond cereal and bad coffee. Some warm eggs, bacon and pancakes. The views are spectacular in the sunshine. The pub next door has good food, good prices but they do not stay open very late. The staff is friendly and flexible if you keep ordering they... More

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your response. Your business is appreciated. You are right, our breakfast offers more than the traditional continental fare of pastry and coffee. We have included a waffle bar and several hot items that our guests really enjoy. We look forward go seeing you again. More

Bristol, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as part of the package with go wild whale and grizzly bear trips which I would recommend to everyone. The hotel does look like a swiss chalet and our room had a kitchenette and 2 double beds. The room was clean and comfortable. If you do not have a car it is an hour walk into town... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your lovely review. We work very hard to make our breakfast stand out as much as possible. Our rotating menu offers something a little bit different each day for hot times, like pancakes, crepes, french toast, bacon, sausage, potato patties and scrambled eggs. We also try to offer an array of seasonal fresh fruits, yogurrs and a... More

Richmond, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience was great like it always is. Staff was apologetic that the lobby was under renovation. All went smoothly - great room, great people. would recommend this hotel to anyone traveling in the area. Was offered, but did not have the morning breakfast. The express checkout was very helpful for the business traveler. Had my receipt emailed to me... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your feedback is appreciated. Our Express Checkout is a new feature we are offering and it is good to hear that it is being utilized by our guests. We not only want to streamline your experience with us, but also minimize any inconvenience our lobby renovation has caused during this time. More

Clearwater, FL
Top Contributor
81 reviews 81 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were greeted by deer in the parking lot when we arrived. On the last evening an Orca whale swam by within viewing distance from our room. We enjoyed our stay. Staff was great. The only issue which wasn't a problem this time of year is that the rooms are not air conditioned. Perhaps some are which should be a... More

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your response. AC can be an issue for heat sensitive individuals and if it is a point of concern for you the next time you stay with us, please be sure to request an air conditioned room. We have special room types outfitted with this amenity. They are our traditional loft units with two queen beds upstairs... More

Clearwater
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We got the suite, and just love it. Very clean, and friendly staff. Location was perfect for what we wanted. We had a fantastic view of the ocean. Hotel provides a nice breakfast , with hot food, cereal and fresh fruit. Many choices of beverage.

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your wonderful review. I am extremely happy to hear that you enjoyed your stay with us. We look forward to seeing you again. More

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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