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All 16 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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Ranked #9 of 16 Hotels in Campbell River
A recent review
4 of 5 stars reviewed 3 days ago
Delwyn W Edmonton, Canada
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262 reviews from our community

Traveler rating
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    99
    70
    22
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

we had our dog travelling with us and Best Western is Pet friendly. we enjoyed the view from our room and the breakfast was good too. the beds are VERY COMFY. we would will stay here again. good people at the front desk too.

Review collected in partnership with Best Western

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Kassel
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago

The Best Western Austrian Chalet is located on the island highway just opposite of the monument for the 50 th latitude. Some of the rooms, including ours, have seaview. We stayed in a studio room with a living area downstairs and the sleeping arrangements upstairs. Inside the room everything was okay, though the sofa was quite worn down and uncomfortable.... More

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated and we will be using your feed back to improve our services. I am quite surprised of your evaluation of our loft couches as they are less than a year old. I will definitely have to investigate this as it is the first time anyone has brought this matter up. The location of or lobby is... More

Senior Contributor
25 reviews 25 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at this lovely little hotel in an apartment with 2 beds on a mezzanine level above the kitchen/lounge/diner with a balcony overlooking the sea front. There are glorious floral window boxes/containers everywhere making it feel pleasant and welcoming. We ate at the pub next door in the evening and had a lovely meal which was very... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. I am glad to hear that overall you enjoyed your stay with us and I would like you to make note that we have recently worked on improving our wireless internet. We have added a few new access points and an upgraded router to accommodate our guests needs. We look forward to seeing you again really... More

Tamworth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

2 adults spent a week here. Comfortable room, pub close by for dinner, helpful staff, nice sized pool for swimming. Good situation, nice waterfront walkway for those who enjoy a walk, reasonable prices, would stay again.

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. We look forward to seeing you again in the future. More

Kalama, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived to find the heater not working. Reported it to the front desk. They brought me a portable heater to use. When I went to bed I unplugged it. About 2:00 A.M. awoke to the room being extremely hot. The broken heater was running full heat even with the control in the off position. I had to open the sliding... More

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

First and foremost, on behalf of the team here at the Best Western Plus Austrian Chalet, I would like to personally apologize for your inconvenience. I assure you we are taking the necessary steps to prevent it from happening in the future. Thank you for bringing this matter to our attention. We value our guests and ask you to please... More

Port McNeill, Canada
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Stay'ed in a two bed suite on the ground floor in number 105 . We got into town early and was told our room would be ready at 3;30 as housecleaning was not ready . Okie then we get into the room (105 on the ground floor near lobby) and it was still dirty . reciets from other person's stay's... More

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Mission, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I had a clean room where everything was as it should be. It is a quiet place next to the sea shore with a good view on sunny days. The internet service was excellent. Good pub nearby. I recommend the hotel and plan on going back, whether it is for business or pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for giving us the opportunity to earn your business. I am glad that you enjoyed your stay with us and are looking forward to your next. Perhaps by your next visit our lobby renovation will be completed with a new and improved look that guests will enjoy for years to come. More

Winfield, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our van broke down 3 days into a 3 week holiday. The staff stored our luggage as we arrived to early for check in, then arranged to extend our stay without having to change rooms when it was not repairable. This allowed us the time to find and buy another vehicle so we could continue our holiday.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

I sincerely appreciate your kind response regarding our efforts to save your holidays. The staff here at the Best Western Plus Austrian Chalet work very hard to ensure all our guests are comfortable, but especially so under the circumstances you experienced during your time here in Campbell River. Thank you for your business, we look forward to seeing you again... More

Utrecht
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 18, 2014

We spent one night here just to catch the ferry and did not use pool or hot tub. Room was recently updated and fine. Breakfast was pretty good, lots of things to choose from and enough seating. There is also mini golf. It is not in walking distance from town, but there is a restaurant and pub next door.

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. The next time you are in town, I do hope you will stay with us again and take the opportunity to enjoy the many amenities we have to offer. Our Pool, hot tub and sauna is an attraction that many guests enjoy. We have also installed new flooring in our exercise room and added a new... More

Port Moody, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2014

Ok nothing fancy but nice clean and has a decent continental breakfast that goes beyond cereal and bad coffee. Some warm eggs, bacon and pancakes. The views are spectacular in the sunshine. The pub next door has good food, good prices but they do not stay open very late. The staff is friendly and flexible if you keep ordering they... More

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your response. Your business is appreciated. You are right, our breakfast offers more than the traditional continental fare of pastry and coffee. We have included a waffle bar and several hot items that our guests really enjoy. We look forward go seeing you again. More

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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