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All 16 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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Ranked #7 of 16 Hotels in Campbell River
A recent review
4 of 5 stars reviewed 4 days ago
amnsmit Utrecht
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252 reviews from our community

Traveler rating
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    69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Utrecht
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent one night here just to catch the ferry and did not use pool or hot tub. Room was recently updated and fine. Breakfast was pretty good, lots of things to choose from and enough seating. There is also mini golf. It is not in walking distance from town, but there is a restaurant and pub next door.

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Port Moody, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Ok nothing fancy but nice clean and has a decent continental breakfast that goes beyond cereal and bad coffee. Some warm eggs, bacon and pancakes. The views are spectacular in the sunshine. The pub next door has good food, good prices but they do not stay open very late. The staff is friendly and flexible if you keep ordering they... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your response. Your business is appreciated. You are right, our breakfast offers more than the traditional continental fare of pastry and coffee. We have included a waffle bar and several hot items that our guests really enjoy. We look forward go seeing you again. More

Bristol, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as part of the package with go wild whale and grizzly bear trips which I would recommend to everyone. The hotel does look like a swiss chalet and our room had a kitchenette and 2 double beds. The room was clean and comfortable. If you do not have a car it is an hour walk into town... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your lovely review. We work very hard to make our breakfast stand out as much as possible. Our rotating menu offers something a little bit different each day for hot times, like pancakes, crepes, french toast, bacon, sausage, potato patties and scrambled eggs. We also try to offer an array of seasonal fresh fruits, yogurrs and a... More

Richmond, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My experience was great like it always is. Staff was apologetic that the lobby was under renovation. All went smoothly - great room, great people. would recommend this hotel to anyone traveling in the area. Was offered, but did not have the morning breakfast. The express checkout was very helpful for the business traveler. Had my receipt emailed to me... More

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your feedback is appreciated. Our Express Checkout is a new feature we are offering and it is good to hear that it is being utilized by our guests. We not only want to streamline your experience with us, but also minimize any inconvenience our lobby renovation has caused during this time. More

Clearwater, FL
Top Contributor
80 reviews 80 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted by deer in the parking lot when we arrived. On the last evening an Orca whale swam by within viewing distance from our room. We enjoyed our stay. Staff was great. The only issue which wasn't a problem this time of year is that the rooms are not air conditioned. Perhaps some are which should be a... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your response. AC can be an issue for heat sensitive individuals and if it is a point of concern for you the next time you stay with us, please be sure to request an air conditioned room. We have special room types outfitted with this amenity. They are our traditional loft units with two queen beds upstairs... More

Clearwater
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We got the suite, and just love it. Very clean, and friendly staff. Location was perfect for what we wanted. We had a fantastic view of the ocean. Hotel provides a nice breakfast , with hot food, cereal and fresh fruit. Many choices of beverage.

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your wonderful review. I am extremely happy to hear that you enjoyed your stay with us. We look forward to seeing you again. More

Vancouver, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

beds very uncomfortable and rooms are quite small we were a family of four and to move around was very difficult no place to place luggage, same thing with the bathrooms very small couldn't hard for two people to be in but services very good Nice people

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for choosing to stay with us. I am sorry to hear that it was a little cramped for your family. It sounds like you were in a traditional room. I would like to suggest that in the future you consider booking one of our suites. Our mini suite has a separate bedroom and if it is bathrooms that... More

Sliedrecht Netherlands
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

A very nice and clean motel. This is our third visit in the past 10 years and it still looks fresh and well maintained. Nicely located on the boulevard which invisites you for a pleasant stroll slinger the shore of the waterfront. So, in all a recommended motel for dure.

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. If you enjoyed your stay with us then you will really love it when we are done with our renovations! We have a lot planned for the property over the next few years, but right now we are working on our lobby and it will be fantastic when we complete in November. We look forward to... More

Portland, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First, the room was not clean. A hair ribbon with hairs was on the sofa when we got into the room. You could also see dust on the surfaces. The room had a temperature of 58F and the air condition was running like crazy. We tried to switch on the heater and temperature wet up to 61F. As it was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

On behalf of the Best Western Plus Austrian Chalet, I would like to apologize for not meeting your expectations. We have recently become a plus and are currently undergoing a lot of physical changes due to our property improvement program. Much will change over the course of the next few years as the entire property is undergoing many upgrades inside... More

RedDeer
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was clean, another old motel with a fresh coat of paint, kind of half done some new fixing's and some still old, it worked. This was a double queen room with a suite. It was a little tight, have to climb over the bed to open the balcony doors, NO AIRCONDTIONING , Priced highfor what it is

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. Our hotel is in a transitional period right now. We are working on an improvement program which is being spread out over the course of a couple of years. Which is why some things are new and some are old. This year alone we have upgraded our guest room lighting, provided new bedskirts, renovated our... More

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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