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All 16 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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Ranked #8 of 16 Hotels in Campbell River
A recent review
3 of 5 stars reviewed 2 days ago
grumpy554 London, United Kingdom
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268 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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London, United Kingdom
Top Contributor
142 reviews 142 reviews
122 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I quess we arrived at the end of the season so there was a good deal of maintenance going on. We found the reception and got checked in straightaway. Room does need some renovation, but we passed two comfortable nights. Breakfast was good the first day, we were later on the second so most of the food and waitress had... More 

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Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With the Ocean front property, the location, the service's it has! With the staff, from the GM, front desk, to the housekeeping and maintenance, this is an excellent hotel. Very caring and helpful with your travel needs and wants.

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Rob, it is always a pleasure when you and your daughter stay with us. You are like family and it is nice to hear that you feel the same way. We care about all of our guests and do our best to ensure they have what they need for an enjoyable stay. Thank you for the positive response, it is... More 

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow what a difference a year makes , the lobby looks spectacular. The rooms have more upgrades and the breakfast selection goes far beyond the usual suspects for a continental! Again we really enjoyed our stay , the breakfast actually changed over the week we were there +++ crepes ,french toast, and the waffle bar were a pleasant surprise .The... More 

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

We are quite thrilled with the progress we have made over the last year and I am glad you and your family are enjoying it too. Our new renovated lobby looks fabulous, with new flooring, coffee station and expanded business center. There is still work to be done over the next couple of years, so please do come back and... More 

prince george, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

we had to stay longer than we expected in campbell river as baby was overdue but the staff treated us very well and gave us an excellent deal on the price. the hotel is in a very beautiful location and we loved going for walks along the ocean right across the street.

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Congratulations on the new addition to your family! Thank you for choosing to stay with us here at the Best Western Plus Austrian Chalet. I will pass along your praise to our staff. They do go out of their way to ensure each guest has a wonderful experience. Hope to see you and the little one soon! More 

Mill Bay, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I went there with a friend prior to go hiking in the Strathcona Park. I have asked for a room with 2 beds with my reservation but we got a room with one bed at check-in. Plus the lady at the front desk forgot to activate our card/key and it was a pain in the neck at midnight in the... More 

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your feedback. I apologize for the room mix up, but I am glad to hear that you were able to enjoy yourself. Strathcona is a wonderful place to visit while staying with us in Campbell River. We look forward to seeing you again. More 

Calgary
Top Contributor
91 reviews 91 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 13, 2014

We spent only one night at this hotel, so we didn't have time to try all the amenities, but we liked what we saw. Upon arrival we were offered a free upgrade to a loft suite. Nice gesture. Service was efficient and friendly. The included breakfast is good, with some hot food too, beside the muffins and cereal. So overall... More 

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. I am glad to hear that you enjoyed your stay with us and took the time to try our breakfast. We are trying new things in our breakfast rooms such as breakfast sandwiches and adding veggies to our eggs. Here at the Best Western Plus Austrian Chalet, we want to ensure that our guests are... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

we had our dog travelling with us and Best Western is Pet friendly. we enjoyed the view from our room and the breakfast was good too. the beds are VERY COMFY. we would will stay here again. good people at the front desk too.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

I am glad to hear that you got some R&R while staying with us here at the Best Western Plus Austrian Chalet. We have a select amount of pet friendly rooms that are on the ground level and we encourage guests who are traveling with their pet companions to contact the hotel directly to reserve these specific room types. Campbell... More 

Kassel
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed October 11, 2014

The Best Western Austrian Chalet is located on the island highway just opposite of the monument for the 50 th latitude. Some of the rooms, including ours, have seaview. We stayed in a studio room with a living area downstairs and the sleeping arrangements upstairs. Inside the room everything was okay, though the sofa was quite worn down and uncomfortable.... More 

Was this review helpful? Yes 2
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated and we will be using your feed back to improve our services. I am quite surprised of your evaluation of our loft couches as they are less than a year old. I will definitely have to investigate this as it is the first time anyone has brought this matter up. The location of or lobby is... More 

Travelers are raving about these Campbell River hotels

Senior Contributor
25 reviews 25 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 9, 2014

We stayed one night at this lovely little hotel in an apartment with 2 beds on a mezzanine level above the kitchen/lounge/diner with a balcony overlooking the sea front. There are glorious floral window boxes/containers everywhere making it feel pleasant and welcoming. We ate at the pub next door in the evening and had a lovely meal which was very... More 

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. I am glad to hear that overall you enjoyed your stay with us and I would like you to make note that we have recently worked on improving our wireless internet. We have added a few new access points and an upgraded router to accommodate our guests needs. We look forward to seeing you again really... More 

Tamworth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2014

2 adults spent a week here. Comfortable room, pub close by for dinner, helpful staff, nice sized pool for swimming. Good situation, nice waterfront walkway for those who enjoy a walk, reasonable prices, would stay again.

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. We look forward to seeing you again in the future. More 

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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