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All 16 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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63%
Ranked #7 of 16 hotels in Campbell River
A recent review
3 of 5 stars reviewed today
Northcoast_Flyer Belmont, CA
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229 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Belmont, CA
Top Contributor
104 reviews 104 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed today NEW

We paid a premium for a king room that was clean and nicely appointed and had a lovely water view. It was also the smallest room I've ever had in a Best Western with little space to put ourselves and none for our suitcases. The room was very hot and stuffy when we arrived on a sunny July afternoon and... More

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Antwerp, Belgium
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed three nights in this hotel. The room was overall very good, especially the small kitchenette with fridge, microwave and cooking plates. The breakfast buffet was very good. We liked very much the pool, hot tub, sauna and the little gym. Minor issues were the temperature of the room (no airconditioning), strange noises of the water tubing when water... More

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Lake Country, British Columbia
2 reviews
4 of 5 stars Reviewed 1 week ago

Although a bit dated the hotel room was very clean. The HD TV was actually full screen HD. We had a loft room, which was a nice separation from living area and bedroom. No elevators, so mobility challenged guest's may want to ask for ground floor rooms. Ocean is right across the street. will stay here next time we are... More

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. We have recently become a "Plus" and are implementing many updates to ensure Best Western standards. This fall we will be updating our lobby with an expanded business center, new furniture a coffee station and an entirely refreshed new look. I hope you will visit us again soon, so you can see all the new wonderful... More

Powell River, Canada
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Our room was horribly over priced, lacked air conditioning (but we were told there was some) though we were provided 2 fans for our two-room suite to push hot air around (there during record breaking heat). Our choice was either watch tv or have the fans. Had to constantly shut the doors that brought in any air because of smokers... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your feedback is appreciated and on behalf of the Best Western Plus Austrian Chalet, I would like to apologize for not meeting your expectations. I will investigate this matter in regard to staff leaving your door open and entering your room as this is not our policy. Our allowed smoking areas are currently under review and we hope to come... More

Travelers are raving about these Campbell River hotels

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Average decent hotel, nice location- ask for ocean view rooom, has balcony for most the rooms, beautiful garden, average break fast, wifi is good, friendly staff, dont miss to go for walk, especially summer , you can see lot of bald eagles..

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

It is nice to hear that you had such a lovely stay. You are right, our property is flourishing with life during this time of year. We have a few bald eagle's nests in our trees and several deer like to come and visit in our garden area. We look forward to seeing you again. More

Senior Contributor
24 reviews 24 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We typically stay at Best Westerns so we were excited to discover one on the Campbell River. Walking into the room, however, it felt aged and cramped, even though it was a loft. Like some other reviews have pointed out, the walls are thin, and the balconies are necessary for the fresh breeze off of the river. Unfortunately, the gentleman... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. Guest satisfaction is important to us here at the Best Western Plus Austrian Chalet, and that is why we are undergoing a property improvement program. We have many updates scheduled over the next couple of years, our lobby will be redone this fall. I do hope you will return to see the results. More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a decent hotel for the price. Staff is friendly and the breakfast varies from day to day. The location is central and the view from our balcony was awesome. Overall our stay here was a very good experience. The only drawback it can be a little difficult to exit the property during peak traffic time.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for choosing to stay with us! I am glad that you enjoyed our rotating breakfast menu. We do that so the guest doesn't get bored with the same set up every day. The highway can be a bit busy at certain times of day, but we are lucky that it quiets down in the evening to allow our... More

Victoria, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were competing in a sporting event while in town and found this hotel very pleasant to stay in. It is an older facility but very friendly staff and the overall experience would make me consider staying here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for choosing Best Western Plus Austrian Chalet. Your feedback is appreciated. We are an older hotel, but we are making efforts to improve our property and guest rooms while still trying to maintain our Austrian Chalet charm. I do hope you will return and notice the changes that we will be implementing over the next few years. More

Ardsley, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Best Western at Campbell River is a nice motel with an enjoyable breakfast experience. The rooms are pleasant and comfortable. The staff is friendly and very helpful. It has a small golf putting course and ping pong table as well as a swimming pool and hot tub' It also has an exercise room.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. It sounds like you took advantage of almost all the amenities we had to offer. I am happy that you enjoyed your stay with us here at the Best Western Austrian Chalet. We have been working very hard updating our property. There are still many updates that are planned over the next couple of years... More

Vancouver, Canada
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A decent hotel win a decent price. The view of the water is great to watch the morning sunrise. Breakfast could be better though. Very few vegan options - just fruit and processed oatmeal. The staff is very helpful and were nice enough to upgrade us to the Eagle Room! Beds were comfortable. Overall a pretty good hotel, nothing too... More

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your review is appreciated. I am glad that you enjoyed your stay with us. We will look into providing more vegan friendly options for breakfast. We look forward to seeing you again. More

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
**NOTICE OF RENOVATION - Our lobby will be relocated from September 8th to November 15 2014. We will be located in our Managers Suite just above the lobby. We will continue to operate during this time** Visitors to Campbell River Hotels are bound to be overjoyed for selecting the BEST WESTERN PLUS Austrian Chalet as the site of their next vacation or business trip. They will experience the outstanding quality standards recently confirmed by the hotel's achievement of the Best Western Director's Award which recognizes them as scoring in the top 20 percent of all 2400 North American properties. Guests will find the commitment of the BEST WESTERN PLUS Austrian Chalet to meet their needs unmatched by other Campbell River Hotels or elsewhere. Guests can sit back in their rooms, our garden area, or huddle near the fireplace in the lobby to relax. They are sure to enjoy a spectacular ocean view of Discovery Passage, Georgia Strait and the Pacific Ocean. Meanwhile, their hosts will be glad to fill them in on the many leisure time possibilities in or near Campbell River, BC. The seemingly endless list of recreational activities, includes golfing, salmon fishing, grizzly bear watching, kayaking, whale watching, skiing, mountain/rock climbing and horseback riding. Visitors can also enjoy our fitness facilities, pool, and hot tub or catch up on their favourite movies on our satellite televisions. Whatever accommodation they selected from the wide variety of loft rooms, suites, or kitchenettes, they will rest comfortably knowing that their friendly and knowledgeable staff is eager and ready to serve them to make their stay in their Campbell River Hotel a memorable one. ... more   less 
Number of rooms
55

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