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All 16 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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Ranked #7 of 16 hotels in Campbell River
A recent review
4 of 5 stars reviewed 1 week ago
512Ron Saint Louis, Missouri
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236 people have reviewed this hotel

Traveler rating
    53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We only booked for one night but were very disappointed in the room as it was nothing like the photos in the internet. Although I had talked to reception the night before, she failed to mention the pool was out of service. Location was ok but overall for the cost of the room very high for what we received. We... More

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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good location for us. The room was clean and had a nice patio to sit and enjoy the view. The bed was comfortable. There was no air conditioning and it was hot in the room until evening. Great breakfast.

Review collected in partnership with Easytobook.com

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Kampenhout
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been in several Best Western's across the USA and Canada and this hotel does not deserve the name of a Best Western. It is outdated, we had a dirty room, dirty blankets and a dirty hallway. Breakfast is poor. But the location is good and employees were friendly. We will not return to this hotel.

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Alfortville, France
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent just one night in this hotel. It is clean, the staff was kind, and the hotel is nicely flowered. There are various equipments such as swimming pool and mini-golf. I don't know the exact price as the hotel had been booked by a travel agent. It's true that rooms are pretty small, but it's not an issue for... More

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Calgary Alberta Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The room we had was starting to show its age, however was clean and comfortable. No a/c in our room, some traffic noise thru the night. we had a partial ocean view, but the balcony was practically shared with adjoining rooms so was a little awkward if there where others enjoying the view. Breki was the standard fare. Im guessing... More

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Brecon, United Kingdom
Top Contributor
80 reviews 80 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Our room had balcony with sea view as requested, had a loft bedroom as well as downstairs lounge with sofa bed. Clean and comfortable. Good indoor pool. Air con not working, but had a fan, as it was too noisy with traffic to keep windows open. If you are travelling with children , you may want to eat before you... More

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your review is appreciated. While the pub next door is not part of our hotel and does not allow children, they do allow take away and may be something to consider in the future. If you do not wish to partake of what the pub next door has to offer, our front desk staff have many suggestions and menus available... More

Belmont, CA
Top Contributor
114 reviews 114 reviews
36 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We paid a premium for a king room that was clean and nicely appointed and had a lovely water view. It was also the smallest room I've ever had in a Best Western with little space to put ourselves and none for our suitcases. The room was very hot and stuffy when we arrived on a sunny July afternoon and... More

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

On behalf of the team here at the Best Western Plus Austrian Chalet, I would like to apologize for not meeting your expectations. Our traditional rooms do not have ac units. If you desire a bigger living space with an air conditioning unit that also provides a spectacular view, we do offer upgraded loft rooms that have these qualities. We... More

Antwerp, Belgium
Contributor
14 reviews 14 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed three nights in this hotel. The room was overall very good, especially the small kitchenette with fridge, microwave and cooking plates. The breakfast buffet was very good. We liked very much the pool, hot tub, sauna and the little gym. Minor issues were the temperature of the room (no airconditioning), strange noises of the water tubing when water... More

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. I am glad that you enjoyed all the amenities we had to offer. Over the next couple of years we will be working on updating the decor and furniture of our guest rooms. This fall we are working on renovating our lobby starting in September. I do hope you will return to see all the... More

Lake Country, British Columbia
2 reviews
4 of 5 stars Reviewed 5 weeks ago

Although a bit dated the hotel room was very clean. The HD TV was actually full screen HD. We had a loft room, which was a nice separation from living area and bedroom. No elevators, so mobility challenged guest's may want to ask for ground floor rooms. Ocean is right across the street. will stay here next time we are... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. We have recently become a "Plus" and are implementing many updates to ensure Best Western standards. This fall we will be updating our lobby with an expanded business center, new furniture a coffee station and an entirely refreshed new look. I hope you will visit us again soon, so you can see all the new wonderful... More

Powell River, Canada
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 22, 2014

Our room was horribly over priced, lacked air conditioning (but we were told there was some) though we were provided 2 fans for our two-room suite to push hot air around (there during record breaking heat). Our choice was either watch tv or have the fans. Had to constantly shut the doors that brought in any air because of smokers... More

Was this review helpful? Yes 2
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your feedback is appreciated and on behalf of the Best Western Plus Austrian Chalet, I would like to apologize for not meeting your expectations. I will investigate this matter in regard to staff leaving your door open and entering your room as this is not our policy. Our allowed smoking areas are currently under review and we hope to come... More

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
**NOTICE OF RENOVATION - Our lobby will be relocated from September 8th to November 15 2014. We will be located in our Managers Suite just above the lobby. We will continue to operate during this time** Visitors to Campbell River Hotels are bound to be overjoyed for selecting the BEST WESTERN PLUS Austrian Chalet as the site of their next vacation or business trip. They will experience the outstanding quality standards recently confirmed by the hotel's achievement of the Best Western Director's Award which recognizes them as scoring in the top 20 percent of all 2400 North American properties. Guests will find the commitment of the BEST WESTERN PLUS Austrian Chalet to meet their needs unmatched by other Campbell River Hotels or elsewhere. Guests can sit back in their rooms, our garden area, or huddle near the fireplace in the lobby to relax. They are sure to enjoy a spectacular ocean view of Discovery Passage, Georgia Strait and the Pacific Ocean. Meanwhile, their hosts will be glad to fill them in on the many leisure time possibilities in or near Campbell River, BC. The seemingly endless list of recreational activities, includes golfing, salmon fishing, grizzly bear watching, kayaking, whale watching, skiing, mountain/rock climbing and horseback riding. Visitors can also enjoy our fitness facilities, pool, and hot tub or catch up on their favourite movies on our satellite televisions. Whatever accommodation they selected from the wide variety of loft rooms, suites, or kitchenettes, they will rest comfortably knowing that their friendly and knowledgeable staff is eager and ready to serve them to make their stay in their Campbell River Hotel a memorable one. ... more   less 
Number of rooms
55

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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