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All 17 Campbell River hotels

BEST WESTERN PLUS Austrian Chalet

2.5 of 5 Hotel   |   462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
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BEST WESTERN PLUS Austrian Chalet
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Ranked #8 of 17 Hotels in Campbell River
A recent review
4 of 5 stars reviewed 4 days ago
JKMatkin Courtenay, Canada
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274 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Courtenay, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We were in town for a hockey tournament and we decided last minute to stay at the Best Western rather than drive home to Courtenay. We really enjoyed our loft suite and found the layout to be very convenient. Our boys enjoyed the pool and I was pleased with the added value in the included breakfast. I find that included... More 

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Oswestry, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here on a trip travelling around Vancouver Island and booked the room as part of a deal with a local whale watching tour. As part of a large chain, we were expecting an ok place but were a bit disappointed. It's located right on the highway and has lovely views of the water and ocean liners. Although there... More 

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your feedback is important to us and helps us to make improvements to our operations and property. We are currently engaged in a property improvement program that will address the issues you have brought up concerning the dated look of our rooms. This year we will be focusing on our bathroom and guest room flooring and the exterior lighting. I... More 

Cairns Region, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed in the loft room and the twin room which allows pets. We found the loft room to be comfortable but there was no space at all for our luggage, you could barely open up one suitcase. The bathrooms were not very clean and quite outdated but the rest of the room (especially kitchenette in loft)... More 

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for your review. I am glad that you enjoyed your stay with us, though I am a bit puzzled that you stayed in a loft with a pet. We have designated pet rooms in traditional style on our ground floor and the 2nd and 3rd floor with kitchenettes are currently not pet friendly. We do this because we... More 

Dorchester, United Kingdom
Top Contributor
136 reviews 136 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is situated on the Old Island Highway with views of the ocean and the mountains and it is absolutely charming and certainly not what you would expect to find, an Australian Chalet in Canada, but it certainly works. There is quite a small reception and a small room for breakfast which looks onto the Ocean and there are... More 

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your feedback is highly appreciated, it lets us know we are on the right track. We have a variety of room styles and it sounds like you were in one of our ocean view kitchenettes. These are highly sought after rooms especially in the summer and we recommend that travelers call us directly to book these rooms specifically. I am... More 

Saanich, British Columbia, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located near Campbell River and across the road from the ocean, with a beautiful garden and several outdoor amenities including a mini-golf, pingpong table, indoor pool and hottub and exercise room. The buffet breakfast was excellent with varied offerings. Staff were helpful and welcoming. A great place to come and stay with your family!!.

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Carol, thank you for submitting such a lovely review. I am very happy to hear that you experienced all the amenities we have to offer our guests. There is a great variety of items available in our breakfast room that rotates day to day and is definitely more than just the average coffee and Danish continental breakfast. We feature crepes,... More 

Campbell River, Canada
1 review
4 of 5 stars Reviewed December 21, 2014

We always stay at this hotel when we go to Campbell River. The staff is great and most remember us. We feel very comfortable with our dog and accommodations. We would recommend this hotel to anyone who needs accommodations in Campbell River.

Review collected in partnership with Best Western

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Your response is appreciated. We do have several traditional rooms on the ground floor that are designated pet friendly. We encourage guests who are traveling with their furry friends to contact the hotel to reserve one of these rooms before check in. Campbell River is a pet friendly area and our pet rooms do go quite fast. Thank you for... More 

London, United Kingdom
Top Contributor
141 reviews 141 reviews
121 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed December 19, 2014

I quess we arrived at the end of the season so there was a good deal of maintenance going on. We found the reception and got checked in straightaway. Room does need some renovation, but we passed two comfortable nights. Breakfast was good the first day, we were later on the second so most of the food and waitress had... More 

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BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Thank you for choosing Best Western Plus Austrian Chalet. I am happy to hear that you enjoyed your stay. You are quite correct about the updating. We are participating in a 4 year program that will update the entire property by the end of 2016. This year we are planning on updating our guest furniture and flooring as well as... More 

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 3, 2014

With the Ocean front property, the location, the service's it has! With the staff, from the GM, front desk, to the housekeeping and maintenance, this is an excellent hotel. Very caring and helpful with your travel needs and wants.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Rob, it is always a pleasure when you and your daughter stay with us. You are like family and it is nice to hear that you feel the same way. We care about all of our guests and do our best to ensure they have what they need for an enjoyable stay. Thank you for the positive response, it is... More 

Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

Wow what a difference a year makes , the lobby looks spectacular. The rooms have more upgrades and the breakfast selection goes far beyond the usual suspects for a continental! Again we really enjoyed our stay , the breakfast actually changed over the week we were there +++ crepes ,french toast, and the waffle bar were a pleasant surprise .The... More 

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

We are quite thrilled with the progress we have made over the last year and I am glad you and your family are enjoying it too. Our new renovated lobby looks fabulous, with new flooring, coffee station and expanded business center. There is still work to be done over the next couple of years, so please do come back and... More 

prince george, Canada
2 reviews
5 of 5 stars Reviewed November 27, 2014

we had to stay longer than we expected in campbell river as baby was overdue but the staff treated us very well and gave us an excellent deal on the price. the hotel is in a very beautiful location and we loved going for walks along the ocean right across the street.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWAustrianChalet, General Manager at BEST WESTERN PLUS Austrian Chalet, responded to this review

Congratulations on the new addition to your family! Thank you for choosing to stay with us here at the Best Western Plus Austrian Chalet. I will pass along your praise to our staff. They do go out of their way to ensure each guest has a wonderful experience. Hope to see you and the little one soon! More 

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Additional Information about BEST WESTERN PLUS Austrian Chalet

Address: 462 South Island Hwy, Campbell River, British Columbia V9W 1A5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Campbell River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Austrian Chalet 2.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western

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