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BEST WESTERN Austrian Chalet

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462 S Island Hwy, Campbell River, British Columbia V9W 1A5, Canada (Formerly BEST WESTERN PLUS Austrian Chalet)
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1 room 1 guest
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BEST WESTERN Austrian Chalet
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • English first
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    (58)
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richmond bc, Canada
4 of 5 stars Reviewed yesterday NEW

We stayed here on our way to Nootka Island, very clean, friendly staff, quiet area. Will definitely stay in our future travels. Great for famiilys as they have a pool, as well as a 6 hole mini golf centre.

Review collected in partnership with Best Western

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Abbotsford, British Columbia
Level Contributor
21 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is located on the highway along the sea walk in Campbell River. The room we had was on ground level and featured a little sitting area where we could enjoy a coffee. Now the breakfast..it included waffles, eggs, sausage, bacon and all sorts of other breakfast items. A way more than coffee and a muffin! There is free... More 

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vernon, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Excellent quality and value. Right on Island Highway, next to ocean. Nice pub/restaurant. Adequate breakfast. Nice gardens. Quiet. Clean. Friendly helpful staff. Pool was shared with community though, not the cleanest.

Review collected in partnership with Best Western

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Merritt, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

Looks like they put a lot into looking good inside but no A/C and no fan in bathroom, unusual when money spent to make it look nice. I would come again if there was A/C especially for the price. Breakfast was okay, room was too small had to wait for seat, staff was was very good at keeping food stocked.

Review collected in partnership with Best Western

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Saanich, British Columbia, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We came up to Campbell River to visit with our daughter and family. As usual we were given excellent service and comfortable accommodation in a beautiful garden setting right across from the ocean with a view of Quadra Island and the mountains on the mainland of B.C. Beautiful!!

Review collected in partnership with Best Western

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Nanaimo, Canada
Level Contributor
126 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 1 week ago

We stay at Best Westerns a LOT. We are generally happy with them. They vary in quality, but this was the worst. We had a room on the second floor that had no air conditioning. Called the desk and were told that only rooms on the THIRD floor have it. At this point there were no vacancies, so we were... More 

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Surrey, Canada
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel in the later afternoon and there was no one there to check us in. There was a sign on the counter indicating someone would be back soon. We liked the location as it was right across the road from the ocean and we used our wait time to take in the beauty of the view.... More 

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Vancouver, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Karen and Tonya were very accommodating and took the next steps needed to make sure we had a great time. I will stay here every time....a lot of chioce where to stay, but for our group we will stay here!

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BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you! I will let Karen and Tonya know what a wonderful job they did. Please come back any time. More 

Leuven, Belgium
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Austrian Chalet has nice beds. The rooms are somewhat oldish, and breakfast is really a big disappointment. You eat out of cardboard plates with throw-away cutlery. There is no fresh fruit. Choice is VERY limited... Only gluten stuffed breakfast material, nothing at all for the gluten or lactose intolerant person...

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BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for your response, we will be using your feedback to improve overall guest satisfaction for future guest stays. Though space is limited, we will take into consideration your request for gluten free and lactose free items. More 

Langley City, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I travel frequently for business and whenever possible stay at a Best Western, This trip saw me book a nights stay at the BW Austrian Chalet in Campbell river. The Hotel is directly across from the beach which offers easy access to the shoreline and all that has to offer. There is an attached restaurant, indoor pool and fitness equipment.... More 

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BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your response is most appreciated. AC in August can be an issue for some and while our property does not currently provide this amenity in all its rooms, we do have several rooms that do. I recommend that guests request these rooms upon booking. Our ownership has been made aware of guest request for AC throughout the property and are... More 

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