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BEST WESTERN Austrian Chalet

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462 S Island Hwy, Campbell River, British Columbia V9W 1A5, Canada (Formerly BEST WESTERN PLUS Austrian Chalet)
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1 room 1 adult
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373 Reviews from our TripAdvisor Community

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Pointe-Calumet, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

I travel a lot for work and know what to expect from various hotels. I was not disappointed. Comfortable clean room, decent (smallish) gym, clean pool. Good breakfast. What more can you ask for? Oh, and a beautiful sea side location

Review collected in partnership with Best Western

Helpful?
Thank Francis S
Lasqueti Island, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as a stay-cation, we are Vancouver Island residents. As such, the location and price was exceptional, as was the quality. We found a great off-season rate on TripAdvisor and all these factors made our choice. We found the rooms nicely appointed and clean, the place is older but the rooms have been updated recently. Some very nice... More 

Helpful?
Thank Adam E
Campbell River, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed here numerous times. Not only is the location and the views amazing but the hotel itself is fantastic. The staff are extremely friendly, helpful and always smiling. The rooms are comfortable , well decorated and very clean. The complimentary breakfast isn't just warm coffee and a stale muffin but they offer freshly scrambled eggs, sausage , waffles,... More 

Helpful?
1 Thank Sandra B
Ladysmith, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Great value for your money with excellent facilities and restaurant on site. A great breakfast menu and free. Good views of ocean, clean rooms and wonderful beds. I found the staff to be exceptional and caring.

Review collected in partnership with Best Western

Helpful?
Thank Gary B
Level Contributor
5 reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

We stayed in a family unit over Christmas.Our unit appeared to have new flooring and was spotless. The front desk were friendly and helpful. The breakfast room has been expanded and has a wide range of breakfast foods.The coffee was excellent. The only thing that was not great was the internet.-Like last time it faded in and out all evening.... More 

Helpful?
Thank slurpeemama
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for choosing to stay with us here at the Best Western Austrian Chalet. Taking the time to submit your review is appreciated and we look forward to seeing you and your family next time. More 

1 review
5 of 5 stars Reviewed December 29, 2015

Employees of the hotel are the utmost helpful and friendful, we felt like being in our best friend's accomodation. The registration room is highly warm.When we arrived, after a windy and snow ride, we get in the registration room and we felt like being in a extremely hospitable place with hot coffee and comfortable living room. The kids were extremely... More 

Review collected in partnership with Best Western

Helpful?
Thank 724aikaterinik
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for submitting your response. I am so happy to hear that you and your family enjoyed your stay. It sounds like you stayed in one of our loft kitchenettes, they are quite popular with families as they have a great ocean view and with the kitchenette, quick family meals are a breeze. We hope that you will stay... More 

Red Deer, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2015

Front desk staff phone the room to make sure all is satisfactory. If extending your stay, they will work with other reservations to accommodate. Having a tv in the loft as well as the main room was a bonus. Attentive breakfast room staff. Spider cob web season so didn't take advantage of the balcony as much as I could have.... More 

Helpful?
Thank LorriDP
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your feedback is appreciated and I am glad to hear that you enjoyed your overall stay. The seawalk across the street is a handy feature as many guests like to take a stroll and visit Rotary Beach Park. We look forward to you visiting us again. More 

Victoria, Canada
1 review
4 of 5 stars Reviewed December 2, 2015

have stayed here many times. Always a good experiece. The view of the ocean was lovely. Great exercise room and pool. DOG FRIENDLY! The breakfast is good but get up early or everything will be gone. Great weekend get away!

Review collected in partnership with Best Western

Helpful?
Thank Helen M
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for taking the time to share your experience. Your business is important to us and I would like to invite you to visit us again any time. More 

Canada
1 review
4 of 5 stars Reviewed December 2, 2015

quick stopover for business... nice clean room, comfortable bed, modern TV with HD channels. Shear curtains in a ground floor room? very strange... the room lacked any privacy from the courtyard area... not to mention exterior lights shining in at night... I've stayed here multiple times including in other ground floor rooms and don't remember having this issue

Review collected in partnership with Best Western

Helpful?
Thank Larry A
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your response is appreciated. I would like to assure you as well as future guests, that we do indeed have blackout curtains in all our rooms. I think you may have been confused as housekeeping likes to draw the sheers, but leave the blackouts pushed aside to let in natural light. Thank you for your response, I do hope you... More 

Victoria, Canada
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 19, 2015

The savings was worth the 40 minute drive from Courtenay. Nice pool, adequate exercise room, and a few mini golf holes. Lot's of lights and enough space to properly unpack and spread out. Good food at Freddie's next door!

Review collected in partnership with Best Western

Helpful?
Thank Michael C
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your business is appreciated and I would like to thank you for taking the time to stop by and submit your review. We hope you will consider staying with us again when you are passing through the island. Thanks again for choosing Best Western Austrian Chalet More 

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