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BEST WESTERN Austrian Chalet

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462 S Island Hwy, Campbell River, British Columbia V9W 1A5, Canada (Formerly BEST WESTERN PLUS Austrian Chalet)
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BEST WESTERN Austrian Chalet
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331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
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    (58)
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    (47)
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Ottawa, Canada
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for five nights. The staff were very helpful and were quickly responsive to any needs that we identified. The breakfasts were very good by Best Western standards. The rooms had just been upgraded with nice kitchenettes and new bathrooms. Unfortunately, we were in Campbell River during one of the warmest period on the island. The... More 

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Vancouver Island, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night October 2014. Check in was quick and efficient. Parking easy. Hotel is dated but met our needs. Bed was fine. Breakfast was fine. Good location. Nice walk beside the beach. Will stay again.

Was this review helpful? Yes 1
Victoria, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The staff were very pleasant and helpful, welcoming and offering advise on local restaurants. The accommodation is clean but dull looking. Although our room was quite interesting; the bathroom, sitting area and beverage bar were on the lower level with stairs up to our twin queen bedroom. Made a very nice change from the standard layout. There was enough parking... More 

Was this review helpful? Yes 1
Grande Prairie, Alberta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Not a bad place to stay. It looks like it is one of the better places in Campbell River as most of the hotels look dated. Kids enjoyed the mini golf and table tennis, definitely an added bonus. Breakfast is alright however the eating area is very small. And if busy the staff have a hard time keeping up replenishing... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Red Deer, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Staff are extremes friendly and helpful. Lift suites aside nice. Only downside is the small kitchen and location of the bathroom. Great location overlooking the water. Good breakfast with ample selection. Nice pool & hot tub. Great little mini golf & table tennis onsite for free.

Was this review helpful? Yes 1
Blackfalds, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I as well as another couple stayed here on our way to Tahsis for a salmon fishing trip at the end of June 2015. We enquired as to whether the hotel would have freezer space for us to use upon our return if we had success fishing. The front desk staff assured us they would look after... More 

Was this review helpful? Yes 1
Preston, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here as part of a three vacation around Vancouver and Vancouver Island. We had a room on the 1st floor with an ocean view. Pleasant friendly welcome from reception and given a run down on all facilities available inc pool,steamroom and gym. Room good size, bathroom good standard recently updated, lovely view over harbour area. Sat on balcony watching... More 

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

It sounds like you took full advantage of the amenities our property had to offer. I am glad to hear that you enjoyed your stay. The wildlife watching around the hotel is plentiful. We have eagles nesting in our tree tops, deer who like to visit our gardens and on the right day you can watch whales swim by. We... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

An excellent well priced hotel. The 'continental' breakfast was much more than that with a lot of hot items. Very friendly staff. Rooms were clean. Good location for relaxing or sightseeing. I would go back again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you so much for taking the time to submit such a nice review. I will let my staff know that you enjoyed your stay. We look forward to you staying with us again. More 

Merritt, British Columbia
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is in the best place of Campbell River, nice views, kind staff. Usually I go to Courtenay and Campbell River I stay in this hotel. Prices are reasonable. Breakfast is still needs some improvements but overall it is nice place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your response is appreciated. It is nice to hear that you enjoy staying with us whenever you are in town. Feedback from all guests is good and I would love to know what is it about our breakfast that we can improve upon. We do have limited storage and preparation space but any suggestions regarding our continental breakfast is valued. More 

Edmonton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some reviews I was a little weary but they must have recently upgraded a lot because we had air conditioning (please tell people about it Reception staff!), new balcony furniture, good wifi, awesome breakfast. It wasn't loud because the street isn't all too busy. Parking is free. Beds are to die for. Little fridge to keep a few... More 

Was this review helpful? Yes 1
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

I am glad to hear that you enjoyed your stay with us. You must have stayed in our traditional loft rooms. Those rooms do have AC (not all of our hotel has ac) and I recommend guests request these rooms upon booking if heat is an issue. And, just so you know, I called a rug guy and had him... More 

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