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Canadas Best Value Inn & Suites- Castlegar

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1935 Columbia Ave, Castlegar, British Columbia V1N 2W8, Canada (Formerly Quality Inn Castlegar)
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1 room 1 guest
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Canadas Best Value Inn & Suites- Castlegar
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (73)
  • Mar-May only
    (8)
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    (35)
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Kelowna, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel every time when in Castlegar , very good value , very good location (Rec. centre swimming pool 5 min walk) , shops, and in house restaurant Monte Carlo good food. Owners super nice people, they help out foreign students, very nice business people!!

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed while we were passing though the city. Hotel lobby is a little out dated but very welcoming. Staff are very nice. The hotel room was much larger than expected, had a bed and pull-out couch mini fridge and table. Bathroom was very small, but functional. Overall was a great stay! There is a restaurant on the main floor.

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Jabbar D, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hello, Thank you for your review. I am glad you enjoyed your stay with us and that you found our staff to be hospitable. We will work on our Lobby Area for Sure. Hopefully we will see you again when you are in the Castlegar area. Thanks Jabbar Dhaliwal More 

Victoria
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay at the Value Inn. The owner is such a friendly fellow. He definitely made my stay a pleasant one. When I was unable to contact the one and only taxi in town to take me to a restaurant in the city centre, he offered to drive me in his own car. He even came back... More 

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Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hello dear customer, Thank you for taking time to review us regarding your recent stay in our hotel. We very much appreciate and value your feedback and will share it with our team specially our owner Jabbar. To make your stay comfortable, easy and pleasant is our first duty. We will work hard to fulfill for complete satisfaction. Thank you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stopped in on a whim as we were passing through Castlegar. Clean rooms, friendly staff, and a proper free breakfast; none of that typical continental garbage fare that's included in other hotels. It seemed that the establishment is run by a friendly family, service was good and their recommendations were honest and to the point. We brought our pup with... More 

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Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Customer, Thank you so much for your time to give us feedback . It was great to have you inn. Thanks for your kind words. We will keep up the good work. Thanks Varinder More 

Comox, Canada
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not much to look at from the outside. Sitting beside the on off ramp on the #3 Highway, I thought it might be noisy but actually was quite quiet except of course for emergency vehicles but that is the norm anywhere. Room looks like it was newly renovated. Love the laminate floors especially as I have an issue with carpets... More 

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Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Heather Thank you for reviewing us on trip advisor regarding your recent stay at our hotel. I was delighted to hear you enjoyed the hotel and its Facilities specially the floor.We believe in customers satisfaction. We really appreciate and value your feedback. We will share your feedback with our whole team. Thank you again for sharing your experience, and... More 

stockton ca
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We arrive in Castlegar at 1:30 am looking for a place to stay. we pulled up to this establishment and the manager was very cranky and took a long time answering. Then he told me the fee was $122 but charge me $150!! There was a very medicore free breakfast in the morning

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Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Hello Colin, I apologise for the behavior of manager. However we charged you only $140.30 ($122 room + $18.30 Tax). We do have record of this transaction. You can contact us on 250-365-2177. Thanks for you feedback. We will make sure about the behaviour of that manager. I am looking forward to clear this confusion about charges. Thanks More 

Travelers are raving about these Castlegar hotels

Delta, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 21, 2015

Stayed here on the first night of a motorcycle road trip. We stayed in a 2 bdrm suite that was dated but spotless. Bed was very comfortable and room was plentiful. Hotel staff was curtious and was available to help with all requests. Cafe food quality was only downside but was still ok. Reasonably priced and a safe bet in... More 

Was this review helpful? Yes
Jabbar D, Front Office Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Valued Guest, Thank you so much for the kind feedback. The staff loves to hear the feedback. Thanks you for taking time to send us your feedback! We will buy a new printer soon for guests.We are looking forward to provide you with better and pleasant accommodation on your next visit. Thanks Varinder More 

Vancouver
2 reviews
5 of 5 stars Reviewed July 6, 2015

Owner couldn't be more helpful. Yes this is an older hotel, but good value for what you pay. Neat as a pin, comfy bed, great breakfast and caring hosts!👍. Printer in business centre was not working and the owner didn't have any problem with me printing my papers off on his office printer. Trusting sweet man😊

Was this review helpful? Yes
Jabbar D, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

Dear Guest, Thank you for reviewing us on trip advisor regarding your recent stay at our hotel. We really appreciate and value your feedback. We will share your feedback with our whole team. We believe in guest satisfaction. Thank you again for sharing your experience, and hope we will see you in your next trip. Sincerely, Varinder Kang Supervisor Quality... More 

Waterloo, Canada
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 30, 2015

Although the staff was helpful, the hotel was not somewhere I’d normally stay. Everything about the property was unpleasant. The hallways and room had an off odour – a mix of BO and mildew. The room itself was dated, as was the rest of the hotel. And the air conditioner that pre-dated the Regan administration blew lukewarm air. Again, I... More 

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dalwar, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

We are very sorry to here all the concern you had . Thanks for all the heads up , I will discuss with my staff all the option we can implement to improve our services . Hope to see you soon in near futre to give us another chance to evaluate our property. Manager More 

Abbotsford, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 27, 2015

The reviews of this place are quite varied, and now I can see why. I found the customer service to be excellent, the room was quite nice, the bed was comfortable, and with the exception of a noisy air conditioner (And it was a 35 degree C day, so the AC was needed) I was quite happy. In the morning,... More 

Was this review helpful? Yes
dalwar, Manager at Canadas Best Value Inn & Suites- Castlegar, responded to this review

We are very sorry to hear the concern you had at our property . I will discuss all the option we can use to improve our reservation handling practice at front desk. also to improve our breakfast serving . hope to get another chance to evaluate our property be our guest in near future. Manager More 

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