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Old House Village Hotel & Spa

Certificate of Excellence
1730 Riverside Lane, Courtenay, British Columbia V9N 8C7, Canada
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Old House Village Hotel & Spa
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Old House Village Hotel & Spa
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409 reviews from our community

Traveler rating
    257
    111
    29
    7
    5
See reviews for
76
171
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64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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    (409)
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Victoria
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel through Booking.com -- bad choice number 1. The clerk, Vanessa, told us she didn't have any availability above the pool and also that it was not a good idea to even use Booking.com. She put us in their worst room -- 2 double beds (really hard btw) and a noisy and horrible view of traffic, i.e.... More 

Was this review helpful? Yes
Alberta, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have never been to this side of the Island. We found this place on the web and it was great. We had the hotel shuttle pick us up at the airport and was greeted by the Hotel Manager "Patrick". Patrick as well as the staff at the Hotel were very friendly and helpful in giving us ideas in what... More 

Was this review helpful? Yes 1
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to write a review of our Hotel. We are pleased that you thoroughly enjoyed your stay with us and had a great time. We look forward to hosting you on any future visits to Courtenay. More 

Victoria, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoy Courtenay as we ski there sometimes. This year we saw an ad for "Victoria loves the Old House" promotion. We booked two nights and had a wonderful break from life! Our suite was lovely with all amenities and we loved being on the water side to look over the pool, running trails and inlet. The restaurant next door... More 

Was this review helpful? Yes
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to write a review of our Hotel. I am pleased to hear that you managed to take advantage of our Thank you to Victoria residents sale and enjoyed your stay with us. We look forward to hosting you on future visits to Courtenay. More 

Duncan, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

This is a fairly new hotel, and the impression one gets from the website is that it's pretty "high-end". But in some ways, you wouldn't know it. The elevator was creaky - I stayed on the top (third) floor, and every time the elevator went there, there was a huge "bang" as it settled into place to let me off.... More 

Was this review helpful? Yes
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thanks for your comments, especially in regards to our elevator- first time in 10 years we have heard this remark from any of our guests or clients and we will pass this on to our Maintenance team. We also appreciate the feedback on our Air Conditioner units, there is notes posted on each Air Conditioning with instructions, we wish you... More 

Comox Valley, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I won a contest and got to stay for one evening and have a Spa treatment. My husband and I were amazed on the quality of the room and what available for us to use. There was a full size fridge/stove,washer/dryer. The room was exceptionally clean and cozy. The service was over the top as well. We plan on coming... More 

Was this review helpful? Yes 1
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to write a review of our Hotel. Its great to hear that we "wow'ed" you on your stay with us and look forward to hosting you again during Christmas. More 

Tofino, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Old House is where I stay whenever I am in Courtenay. The rooms are always comfy and clean. It is my second home when away on business and they know me by name. Has continental breakfast too if you're in a hurry. Nice outdoor hot tub and very close to a paved walking/running trail. Spa is fantastic. I always... More 

Was this review helpful? Yes 1
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to review our Hotel. We strive to make each and every guests stay feel like they are at home and welcomed. we look forward to hosting you again. More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed with my family for the weekend, four adults, a two year old and a baby. We had a one bedroom suite with a view of the river and were not cramped at all. The staff were incredibly friendly, and helpful - allowed us to use a vacant suites laundry facilities as they were not included in ours. The swimming... More 

Was this review helpful? Yes 1
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

thank you for taking the time to review our Hotel. We are pleased to see that you had a very comfortable say with your family and look forward to hosting you again on future visits. More 

1 review
5 of 5 stars Reviewed March 25, 2015

Organized a scavenger hunt for my bf that led him to the old house and everyone there including spa staff were very helpful and cooperative. The room was fantastic and the deal we got for the room, couples massage and $50 towards supper was excellent. I would definitly recommend this place to stay along with the spa and locals restaurant.

Was this review helpful? Yes
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to write a review of our Hotel. I'm glad that we were able to make your scavenger hunt a success and that both you and your boyfriend enjoyed your stay with us. More 

Campbell River, Canada
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 22, 2015

Had a nice, spur of the moment, 1 night stay at this property and wasn't disappointed. We had a double bed studio room overlooking the river and pool area. Very nice, friendly young man at check in. Room was very clean and spacious with a small kitchenette, eating area with table and chairs, electric fireplace and a nice deck overlooking... More 

Was this review helpful? Yes
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to write a review of our Hotel. I am pleased to let you know that we have changed all of our bedding in the building with the spa. I see that you got to enjoy the Outdoor heated pool and Hot tub. We look forward to hosting you on future stays. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

My first visit to the hotel but definitely not my last. It's always a treat to stay in a new establisment. My room was clean, spacious and well appointmented with a king-size bed, sofa, fireplace and kitchenette. As a female business traveler, I found two areas of improvement that would have made it absolutely perfect: 1. wi-fi was so poor,... More 

Was this review helpful? Yes 1
OHMGR, Front Office Manager at Old House Village Hotel & Spa, responded to this review

Thank you for taking the time to write a review of our Hotel. We have addressed the WIFI signal problem and the tub constantly draining. The Oh Spa does have bath salts for soaking in the tub. We look forward to hosting you again on future trips. More 

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