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BEST WESTERN The Westerly Hotel & Convention Centre

4.0 of 5 1590 Cliffe Avenue, Courtenay, British Columbia V9N 2K4, Canada
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Certificate of Excellence 2014
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BEST WESTERN The Westerly Hotel & Convention Centre
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BEST WESTERN The Westerly Hotel & Convention Centre
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319 reviews from our community

Traveler rating
    138
    106
    50
    17
    8
See reviews for
82
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (42)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (75)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Super clean hotel , friendly helpful staff.. Tianna at the front desk was extremly helpful ,she was able to suggest local events and helped to make a wonderful holiday. One of the cleanest hotel we were ever visited.

Was this review helpful? Yes
Malcolm Island, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Awesome service from jody at the front desk,helped turn a hectic last minute Christmas trip an absolute pleasure,thanks! Definitely stay many more times.very nice rooms, pet friendly as well.. Excellent choices for various dining experiences,pub, beer and wine store as well All on premise...

Was this review helpful? Yes 1
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Jasonporter Thank you so much for your wonderful comments you made about us on tripadvisor! We have the best staff as you experienced. I will pass on your compliment to Jody. We decided to be pet friendly when we were having problems while traveling with our dog. Glad to be adaptable to pets and allowing man's best friend to... More 

Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

smells gross in hallways and rooms, half smokey and half BO smell when complain to front desk they rudely denied it and after argument they give new room new room smells the exact same so my wife complains to desk and they say oh for 25 bucks you can stay in new wing without the smell so i gotta pay... More 

Was this review helpful? Yes
Ottawa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a very pretty hotel in a beautiful part of the country. It's quite with great scenery. I was only there for one night so not much time to enjoy it but I really liked the food at the pub and found that they have a good liquor store there as well where I picked up a few Christmas... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Hi David P We were so happy to host you on your stay in Courtenay. It really is a beautiful part of the country. I grew up in Ottawa and the first time I came to the coast I fell in love. Thank you for also for visiting our pub and enjoying the great menu we have. We are glad... More 

Surrey, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I've had the pleasure to stay at this hotel several times and have never been disappointed! The staff in the Flying Canoe West Coast Pub are amazing as is the food. Ask to speak with Chef Drew - he'll ensure your tastes are met and Chef Ky is a sushi master - yes, sushi in a pub!

Review collected in partnership with Best Western

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Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Thomas L I loved to hear that you enjoyed the pub and it's food. I know the fantastic sushi is definitely a treat in such a small town. It takes many by surprise! As well we love Chef Drew and the experience he brings to our restaurant and pub menu. Thank you for your wonderful comments. They are appreciated... More 

Delta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I love this hotel and use it every time I am on business. Staff is terrific and always very attentive. The breakfast credit is terrific and I get a great start to the day. there is a nice restaurant and pub where you can also enjoy dinner and a few drinks while watching a hockey game. Thanks BW Waverly, you... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Kelly W We would like to thank you for staying with us and taking time to write down your thoughts about our establishment. We love our staff also. They are the best so I am glad you acknowledged them. Your comments on the pub and restaurant are appreciated as well. We are so glad you love staying with us... More 

Sointula, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hotel has it all ~ the beds are comfortable, they had a refrigerator and microwave in the room and a patio if you wanted it. There were deer wandering around every evening. The motel was very quiet at night. There is a great restaurant and pub located right next door so no driving was needed....and the buffet breakfast is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Lauren K Wow after that great review our ego is out of this world. It is so nice to hear that all our team work pays off and getting such wonderful compliments about all aspects of our establishment makes our day! We really really appreciate you taking the time out of you day to write to Tripadvisor about us.... More 

Langley
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The appearance of the hotel makes you think you are staying in a beautiful hotel. But don't let that fool you, the rooms have yet to be upgraded and smell. Also at check in, they need a better system, it takes you about 15 minutes to check in and about the same to check out. Felt sorry for the one... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Troy F Thank you for expressing your opinion about our hotel. We appreciate the positive compliment on the appearance of our hotel. We are constantly upgrading as you can imagine in a hotel of this size. We have built a new wing which you can ask to stay in if you are unhappy with the older wing. It is... More 

Port Alice, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2014

It is nice to know that whenever we check in at the BW in Courtenay, we will always be greeted with a friendly smile and a warm welcome. The rooms are always nice, clean and comfortable. We like to mix it up as to where we eat our dinner at the hotel. This time we checked out "the Chalk" sports... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear mmf69 You are so complimentary!!! Thank you so much. We are thrilled that you enjoyed everything including the food. It is great to hear. As always our employees get the recognition they deserve. Thank you for taking the time to write about us. Hope to see you again. More 

Powell River, Canada
1 review
5 of 5 stars Reviewed November 14, 2014

We require accessible facilities and find this hotel is exceptional when it comes to accessibility. The beds are very comfortable and the washrooms is set up well for persons with physical disabilities.

Review collected in partnership with Best Western

Was this review helpful? Yes
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Debbyann S We loved hearing your comments on accessibility issues. When you don't have those accessibility issues yourself it is hard to know exactly how it works for those that do. That was a first for us as we haven't had anyone make that comment before. Thank you so much for letting us know. Thrilled also that you loved... More 

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Additional Information about BEST WESTERN The Westerly Hotel & Convention Centre

Address: 1590 Cliffe Avenue, Courtenay, British Columbia V9N 2K4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN The Westerly Hotel & Convention Centre 4*
Number of rooms: 144
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN The Westerly Hotel & Convention Centre Courtenay, Vancouver Island, Canada
Hotel Style:
#1 Green Hotel in Courtenay
#3 Business Hotel in Courtenay

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