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BEST WESTERN Cranbrook Hotel

1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
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BEST WESTERN Cranbrook Hotel
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BEST WESTERN Cranbrook Hotel
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144 reviews from our community

Traveler rating
    38
    59
    26
    17
    4
See reviews for
37
36
8
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (19)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (18)
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1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel was dirty, did not have adequate lighting, and was very difficult to regulate temperature. I would not stay there again. There was a thermostat on the wall that did not work and the one on the heater was not much better. I could not tell which one to use for a long time, so ultimately was up and... More 

Review collected in partnership with Best Western

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Golden, Canada
Top Contributor
116 reviews 116 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 22, 2014

A nice hotel. Beautiful lobby, welcoming hallways, and comfortable room with nice appointments. A relaxing stay. The bed is comfaabke, plenty of pillows, and space to relax. There is plenty if room to spread out and either read or do work on the table and desk.

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to post your comments. It's great to hear you enjoyed your stay with us and found the rooms to be comfortable and relaxing. We hope to see you back in Cranbrook again soon! Candace West Marketing Coordinator More 

Vancouver, B.C.
Top Contributor
51 reviews 51 reviews
34 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed in the Best Western in Cranbrook. Was a nice hote right on the strip of town. Rooms are clean and comfy. Was quiet the entire time. They had signs up saying they are doing renovations. I didn't see anything happening which is good. I assume they are updating some rooms. Beds are comfy and room had a newer... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your review. I am pleased to hear your stay with us was quiet and you enjoyed the comfortable beds. We look forward to welcoming you back to Cranbrook! Candace West Marketing Coordinator More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed December 15, 2014

I had a last minute change in business plans and stayed 2 nights at this hotel. Well worth the price of admission! Friendly and helpful staff, clean and spacious rooms and a very comfortable breakfast cafe. The fitness room included all I needed for my regular morning workouts. If my family was along i'm sure the kids would have enjoyed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. I'm happy to hear you enjoyed the fitness centre and received the friendly and helpful service we strive to provide to each and every guest. We look forward to welcoming you, and possibly your family, on your next visit to Cranbrook! Candace West Marketing Coordinator More 

creston, Canada
1 review
3 of 5 stars Reviewed December 15, 2014

overpriced for the amenities available. Room was clean, staff ok. No restaurant attached except for breakfast. No hardwired internet TV good, decor good. Noisy hallways, thin walls. Nearby doors shut loudly and shake the walls. No hot tub but decent pool. No lounge to relax in.

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your review. I am pleased to hear you enjoyed the pool, but I'm disappointed you didn't receive the value expected. We do hope to have the opportunity to welcome you back to Cranbrook. Candace West Marketing Coordinator More 

Lethbridge, Alberta
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed December 9, 2014

I used to stay at this hotel on a regular basis. It is very clean and the building is relatively new. My only issues that I have had is that there are train tracks right behind the hotel and trains have caused me some fractured sleeps. Also their rates have been on the high side compared to other hotels in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your review. Our staff work hard to ensure the hotel is well maintained for the guests. The team will be pleased to hear their efforts are appreciated. I am disappointed to read that due to the trains you didn’t receive the rest you expected. The comfort of our guests is top priority and we try to accommodate... More 

Golden, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

I recently stayed at this hotel for the first time. I had just had a pretty stressful time, arriving at the Cranbrook airport in minus 20 temperatures after leaving my vehicle for five days. My car was a virtual igloo, after being rained and snowed on and then fast frozen. Just let me say it took two hours, much scraping... More 

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your wonderful comments. I am pleased to hear you received the exceptional level of service we strive to provide to each and every one of our guests. I will pass your compliments along to the team in Cranbrook. We look forward to seeing you on your next visit! Candace West Marketing Coordinator More 

Vancouver
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 2, 2014

I've been staying at this hotel for many years, every time I come to Cranbrook for business. It's clean, comfortable, spacious, quiet and well maintained. It is situated along the Hwy, right in town and near restaurants and other amenities. So far, I have not had a reason to change to another hotel. As long as they keep up the... More 

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your review. Guest feedback is always appreciated and I’m pleased to hear you continue to enjoy the comfort and cleanliness of the hotel. We truly appreciate your loyalty and look forward to seeing you back in Cranbrook! Candace West Marketing Coordinator More 

Richmond, Canada
1 review
5 of 5 stars Reviewed November 29, 2014

Location of the hotel is along the main thoroughfare of a small town, within close proximity to most things. I had a late flight and I was allowed for a late checkout of 1pm. No restaurant on premise but restaurants are within a 5 minute drive. Only breakfast is being served in the morning.

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to post your review. It’s great to hear you enjoyed the convenient location and accommodating service. We look forward to hosting your next stay in Cranbrook! Candace West Marketing Coordinator More 

Cranbrook, Canada
2 reviews
5 of 5 stars Reviewed November 29, 2014

I hightly recommend this hotel to anyone looking for a clean, friendly, great value hotel in Cranbrook. The waterslide is so fun, and the retauraunt makes an amazing breakfast! I have stayed at this location many times and it has never failed to impress me. They have all the little touches that make staying away from home fun.

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. I am pleased to hear you enjoyed the friendly service and breakfast at Amato’s Café. We hope to see you back in Cranbrook again soon! Candace West Marketing Coordinator More 

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Additional Information about BEST WESTERN Cranbrook Hotel

Address: 1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range (Based on Average Rates): $$
Number of rooms: 94
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Also Known As:
Best Western Cranbrook
Cranbrook Best Western

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