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BEST WESTERN Cranbrook Hotel

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1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
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BEST WESTERN Cranbrook Hotel
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170 Reviews from our TripAdvisor Community

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Traveler rating
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    71
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bothell, Washington
Level Contributor
158 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's always a good sign when the front desk receptionists make you feel so welcome that you automatically wished you'd reserved another night. This was a really nice place and the room was very spacious There was a restaurant inside the lobby, but no free breakfast was provided. However, the pool area was really nice with a slide. The water... More 

Review collected in partnership with Best Western

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West Malling, United Kingdom
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed during a Canadian roadtrip for one night that made getting from Waterton NP to the Kootenay valley practical. Very friendly & helpful front desk, comfortable room, but was a little surprised that breakfast was an extra - unusual (in my experience) in a BW hotel.

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Rossland, Canada
Level Contributor
209 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed 1 week ago

A little pricey (no breakfast) but a very good hotel. Friendly front desk staff. We had a wonderful room, it was large with a separate living room area, very good quality coffee was provided in the room, large widescreen tv, wide bathtub, nice furniture, very comfortable King size bed. Breakfast is not included; there is a small restaurant located in... More 

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Guest feedback is always appreciated, thank you for posting your review. You have provided others with a great overview of the amenities available at the hotel. We hope to see you back in Cranbrook again soon! Candace West Marketing Coordinator More 

Barnwell, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was the most pricey of all on our trip and offered no complimentary breakfast. We did not have a microwave in our room as well. We would not stay here again for those reasons. Building, location and staff were great but no breakfast so disappointing for the price we paid. Not the Best Western hospitality we are accustomed... More 

Review collected in partnership with Best Western

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PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your feedback. I am happy to hear you enjoyed the location and experienced great service during your stay. I am disappointed you didn’t receive the value expected. Although a complimentary breakfast is not offered, breakfast packages are available for guests who wish to include it with their stay. We hope you will reconsider Best Western Cranbrook... More 

Cheney, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When we first checked in to our room, it wasn't cleaned. It wasn't that I was being picky about the cleanliness, but it's obvious when there was still open beer cans and groceries in the room from previous the people. We notified the front desk and immediately we were moved to another room that was clean. It wasn't a good... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for the great review. The team works hard to ensure every guest has a memorable stay and I am pleased to hear they were able to provide you with helpful information regarding the activities for Sam Steele Days. We look forward to seeing you in Cranbrook again soon! Candace West Marketing Coordinator More 

Carstairs, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

While this hotel is reasonable. The cost comparison for families may be a little on the high side per night and the non-availability of a restaurant within the hotel is definitely an inconvenience for seniors.

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to share your comments. Please accept my apologies for any challenges you may have encountered during your stay. Amato’s Café, located within the hotel, is open for breakfast and our Guest Service Agents love to recommend amazing restaurants nearby. We hope to have the opportunity to host your next visit to Cranbrook. Candace West... More 

SOUTH SURREY, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was clean, staff were accommodating and friendly. Room was very clean and nice size. Hotel was quiet which was much appreciated. easy to find, lots of parking. Quick check in and check out. Hotel doesn't have continental breakfast but do have a small café that opens in the mornings if you want breakfast. have a fitness room and pool... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for posting your review. The team takes pride in delivering friendly, accommodating service to each guest; they will be pleased to hear their efforts are appreciated. We look forward to welcoming you back to Cranbrook on your next visit! Candace West Marketing Coordinator More 

Edmonton, AB
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything you would and should expect from a BW property. Clean, welcoming property but the train traffic through the night will keep you up (not the hotels fault). irregardless would still recommend.

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your review and recommendation. We strive to provide each guest with a satisfying experience and I am happy to hear your expectations were met. We hope to see you back in Cranbrook again soon. Candace West Marketing Coordinator More 

Regina Sask, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We found this hotel to be a great place to stay. The hotel is in a good location and was easy to find. Staff were excellent, the rooms were clean and had everything one needs ie. coffee maker, hair dryer etc.The service provided by the staff was great. We only had breakfast in the restaurant but the service was good,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. I am pleased you enjoyed the convenient location and room amenities. We look forward to welcoming you and your family back to Cranbrook! Candace West Marketing Coordinator More 

Sherwood Park, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location, walking distance to several amenities. The room itself was clean, bed comfortable. The staff were excellent. We would definitely stay here again if passing through Cranbrook.

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your kind review. It’s great to hear you appreciated the convenient location and enjoyed the comfortable beds. We hope to see you in Cranbrook again soon! Candace West Marketing Coordinator More 

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