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Days Inn Cranbrook

600 Cranbrook St N, Cranbrook, British Columbia V1C 3R7, Canada
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Days Inn Cranbrook
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Ranked #11 of 17 Hotels in Cranbrook
A recent review
3 of 5 stars reviewed 5 weeks ago
ed12912 Edmonton, Canada
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99 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The staff upon check in were very disorganized. Could not process payment until third person was asked. no A/c available, it was being repaired. Fan was supplied but room was still very warm. Hot breakfast was not available but cold breakfast selections were good. Was told new ownership took over recently.

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

I'm disgusted at how everyone is so judgemental about new owners of Days Inn. It's not the fault of the new owners,it's the previous owner/management that should have taken care of informing all bookings made. The hotel is refunding all deposits made and honoring to the best of their ability any rooms that have been booked for said weddings. The... More 

Was this review helpful? Yes 3
Heidi A, General Manager at Days Inn Cranbrook, responded to this review

Thank you for the great review. The hotel will be undergoing extensive renovations in the next couple of months in order to better serve our guests. We are all excited about the upcoming changes. We look forward to seeing you again. Cheers, More 

toronto
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 15, 2015

If this place has the best price then go for it. But it is a crappy hotel. Aren't they all really? You're in Cranbrook, there's no ritz. The staff is very nice however I would never fault them. It's just you are in the middle of nowhere and there is no where else to stay. Acceptable for a night. Get... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
4 reviews
3 of 5 stars Reviewed April 15, 2015

Stayed at the Days Inn in Cranbrook for one night, on our way to Idaho. The hotel room was nothing special, but it was clean and comfortable. My wife, who is a travel agent ask if there were any discounts for IATA card holders. There was not, but we were offered a discount for being AMA (Alberta Motor Association) members.... More 

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Vanderhoof, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 26, 2015

I recently stayed here with a hockey team for Provincials. The staff and manager went over and above to make our booking easy and to accomadate some requests that we had such as a room we could store our gear in. I stayed in the suite and we cooked for the team and parents, the housekeeping staff gave us each... More 

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hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for a great review! It was a pleasure to have your team stay with us. We look forward to seeing you again the next time you are in Cranbrook. More 

Ottawa, Canada
Level Contributor
180 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
2 of 5 stars Reviewed February 25, 2015

The toilet in our room hadn't been properly cleaned and there was an annoying ticking noise in the vents or someplace in the wall behind the closet. We probably should have asked for another room but were too tired to care nearing the end of our trip. Otherwise the room on the ground floor facing the pool was quiet, the... More 

Was this review helpful? Yes 1
hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to write a review of our property. We appreciate the feedback and will use it to improve our hotel. I would also like to apologize for your experience while at our property. I am not sure what time of the day that you checked in but if we had been notified of the housekeeping... More 

Toronto, Canada
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed January 24, 2015

The hotel is clean and has a big lobby, and friendly staff. And the good reviews ends here. The wifi in the bedroom is simply fiendishly bad. It conects, yes.but takes a long time even to log on gmail. My room was way down the corridor on the second floor so maybe that might imply in a worse signal but... More 

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hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that you found the hotel clean and the staff friendly. Please accept my apologies that there were not that standard amount of towels in your room. I have brought your concerns to the housekeeping department. I also spoke to the person who manages our wireless... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 22, 2014

Stayed here on our way out to the Okanogan and was very happy with this property.Full service hotel with friendly staff and nicely done rooms made for a great stay.It's convenient location was also a plus and we would defiantly stay her again.

Was this review helpful? Yes
hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to write a review of our property. I am glad to hear that you enjoyed your stay. We look forward to welcoming you again the next time you are in Cranbrook. More 

Morris, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 20, 2014

Comfortable rooms. Quiet. Sports Bar on site with food. No complaints here. We have stayed at a Days Inn previously and they do not disappoint. Receptionist very helpful. Hot breakfast included - cheese omelet, sausages, fruit, muffins, cereal, toast. More than enough to get you on the road again, and the coffee was good.

Was this review helpful? Yes 2
hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to write a review of our hotel. I am extremely happy to hear you enjoyed your stay. We look forward to seeing you the next time you are in Cranbrook. More 

Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

As a frequent traveller to Cranbrook I find this Hotel to be a great place to stay. The rooms are always comfortable and clean. When checking in, Lorrie at the front desk is always friendly and helpful and always checks with me to make sure the room is perfect. Arthur's Sports bar is a great place to relax with great... More 

Was this review helpful? Yes 1
hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you so much for the lovely review. It's great to see that your stays with us. We look forward to seeing you each week. More 

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