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Days Inn Cranbrook

600 Cranbrook St N, Cranbrook, British Columbia V1C 3R7, Canada
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1 room 1 guest
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Days Inn Cranbrook
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Italian first
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English first
  • All months
    (103)
  • Mar-May only
    (24)
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Vancouver
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

New owners as of June 1, 2015 and the hotel has improved greatly already. Most importantly the hotel is now 100% non smoking so the rooms and hallways don't reek of smoke. They have closed the restaurant and opened a new fitness center as well as redone the breakfast room. Guest rooms are getting new furniture and the bedding is... More 

Was this review helpful? Yes
Heidi A, General Manager at Days Inn Cranbrook, responded to this review

Thank you for your kind review. Since the hotel was sold we have put alot of work into it and it is nice to see that work recognized. And you are right we have not finished yet, there are a few things left to do. Since receiving your review we have made a designated smoking area for the staff, this... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night and did not find the room to hot even though the air conditioning isn't working. Was disappointed the pool wasn't up and running. Dispite those two things everything else was fantastic! The staff was some of the most friendly and accommodating I have ever come across in my travels. The room was very clean and comfortable... More 

Was this review helpful? Yes
Heidi A, General Manager at Days Inn Cranbrook, responded to this review

Thank you for choosing the Days Inn Cranbrook for your recent stay, and thank you for the great review. I was happy to hear that you enjoyed your stay. We look forward to seeing you the next time you are in Cranbrook. More 

Vancouver, Canada
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed only for one night. Booked through Priceline. Good: 1) receptionist was upfront telling us about "no A/C" "no pool" 2) was ready to refund after seeing a room 3) nice looking front desk area 4) clean breakfast room 5) brand-new towels and shower 6) comfortable bed Bad: 1) no A/C 2) no pool 3) having to use a... More 

Was this review helpful? Yes
Heidi A, General Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to review our property. I apologize that your stay was less than satisfactory. The renovations at our property have been quite extensive and as you noted there are a couple areas that are still being worked on. The work being done on the air conditioner should be completed within the next week. Unfortunately the... More 

Travelers are raving about these Cranbrook hotels

1 review
1 of 5 stars Reviewed 3 weeks ago

Despite the pool being advertised on their website it is not going to be open at all this summer. Very disappointing. There is some story about it waiting to uploaded etc but in the meantime people are booking rooms thinking that there is a useable pool. There is no air conditioning either, although there is a fan in the room... More 

Was this review helpful? Yes
Heidi A, General Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to review our property. I apologize that your stay was less than satisfactory. We are under new ownership and are just completing our renovations, unfortunately the pool required a lot more work than was originally anticipated and in order to fix it properly a decision was made to keep the pool closed this season... More 

Edmonton, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 23, 2015

The staff upon check in were very disorganized. Could not process payment until third person was asked. no A/c available, it was being repaired. Fan was supplied but room was still very warm. Hot breakfast was not available but cold breakfast selections were good. Was told new ownership took over recently.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

I'm disgusted at how everyone is so judgemental about new owners of Days Inn. It's not the fault of the new owners,it's the previous owner/management that should have taken care of informing all bookings made. The hotel is refunding all deposits made and honoring to the best of their ability any rooms that have been booked for said weddings. The... More 

Was this review helpful? Yes 3
Heidi A, General Manager at Days Inn Cranbrook, responded to this review

Thank you for the great review. The hotel will be undergoing extensive renovations in the next couple of months in order to better serve our guests. We are all excited about the upcoming changes. We look forward to seeing you again. Cheers, More 

toronto
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 15, 2015

If this place has the best price then go for it. But it is a crappy hotel. Aren't they all really? You're in Cranbrook, there's no ritz. The staff is very nice however I would never fault them. It's just you are in the middle of nowhere and there is no where else to stay. Acceptable for a night. Get... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
5 reviews
3 of 5 stars Reviewed April 15, 2015

Stayed at the Days Inn in Cranbrook for one night, on our way to Idaho. The hotel room was nothing special, but it was clean and comfortable. My wife, who is a travel agent ask if there were any discounts for IATA card holders. There was not, but we were offered a discount for being AMA (Alberta Motor Association) members.... More 

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Vanderhoof, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

I recently stayed here with a hockey team for Provincials. The staff and manager went over and above to make our booking easy and to accomadate some requests that we had such as a room we could store our gear in. I stayed in the suite and we cooked for the team and parents, the housekeeping staff gave us each... More 

Was this review helpful? Yes
hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for a great review! It was a pleasure to have your team stay with us. We look forward to seeing you again the next time you are in Cranbrook. More 

Ottawa, Canada
Level Contributor
181 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed February 25, 2015

The toilet in our room hadn't been properly cleaned and there was an annoying ticking noise in the vents or someplace in the wall behind the closet. We probably should have asked for another room but were too tired to care nearing the end of our trip. Otherwise the room on the ground floor facing the pool was quiet, the... More 

Was this review helpful? Yes 1
hbettin, Assistant Manager at Days Inn Cranbrook, responded to this review

Thank you for taking the time to write a review of our property. We appreciate the feedback and will use it to improve our hotel. I would also like to apologize for your experience while at our property. I am not sure what time of the day that you checked in but if we had been notified of the housekeeping... More 

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