We called on our way through Cranbrook. The desk clerk "Matt" was very accommodating and informative. We arrived late at night and they had a wedding party and a Harley Davidson group in the Hotel. We had 2 issues: The first issue was the lack of cleanliness at the property. Our room was very dirty. The kids had black stains... more

This was the second time we stayed in Cranbrook and the first time at the Prestige. The biggest advantage to the Prestige over St. Eugene's is the location. It is walking distance to the downtown area and on the main highway. St. Eugene's is a nicer hotel but is 15 minutes from town and there is nothing within walking distance.... more

A lovely hotel with first-class service from well-trained staff. Nice ambience including good restaurant and nice lounge. Best conference centre in town and they really cater to business travellers better than anyone else in the area. more