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Heritage Inn

803 Cranbrook Street, Cranbrook, British Columbia V1C 3S2, Canada
Hotel amenities
1 room 1 adult
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Heritage Inn
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92 Reviews from our TripAdvisor Community

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Prince George
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed, along with family, taking 3 rooms. I made the reservation for everyone in our party based on reviews, so I was very pleasantly surprised to see this place was even better than expected. We had the premium rooms which have a queen bed and hideaway couch. Rooms were very nice. beds comfortable, flat screen t.v's. Clean. It was... More 

Helpful?
Thank Sharon M
Port Moody, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We've had Sunday Brunch a few times for special family gatherings. Food is good though not huge variety. Fresh omelettes are great though. But on our last visit, there was only one staff manning the omelette station and the roast beef so he couldn't do both...so never got the latter! There was also live guitar music accompanying the brunch. I'm... More 

Helpful?
Thank PortMoody5
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to review and provide comments about our Sunday Brunch. Our Sunday Brunch has been recognized positively by many customers both local and visitors and continues to be one of our busiest events. Thank you for your positive mention of the omelet station and the Guitarist. I am sorry that you experienced a... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

What a wonderful and attentive staff. Free hot breakfast won't leave you hungry. Rooms are clean and we'll maintained. It's right on the main road in this little town, very easy to find... a great starting point to the many activities around the area. I've stayed at hotels twice this cost that weren't half as nice.

Helpful?
Thank JJFly
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review. We’re very pleased that you enjoyed our area and your stay, and that the services you received was to your liking. I also appreciate your positive comments about the cleanliness of the rooms and the value and quality mentioned towards the free hot breakfast. Thank you... More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed October 5, 2015

My husband and I didn't know about this hotel until we saw it while driving through Cranbrook looking for a room for the night. Saw the sign advertising the rate at $97, with a free hot breakfast. Was met at reception by a very welcoming person. We were asked for our preference of room and given the vouchers for breakfast.... More 

Helpful?
Thank birderdiane
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to post your comments on your last stay with us and for the positive comments put forth. I was very happy to read your review and in turn, so was the staff. We all understand how important it is to offer a warm comforting experience to our guests from check in to... More 

St. Albert, Canada
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 1, 2015

This hotel must have been built in the 70's but the rooms renovated in the 2000's I'm guessing. The room and hotel to me is up to Best Western Plus standards, I was very impressed. The room had a huge king size bed, with lots of pillows and every amenity inside like large tv, fridge, coffee maker etc. very quiet... More 

Helpful?
Thank Brian B
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay. I appreciate the positive comments and was glad to read that you enjoyed our amenities and the food services. It is our goal to offer all our customers a great experience at an excellent price. Hope to see you again in the near future. Sincerely Collin Johnston... More 

Coleman, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 13, 2015

Room was clean and breakfast was included. They once served a hot item off the menu and are now a buffet style. I have stayed here many times over the years and will NOT return. I noticed on my bill that I was charged about about 3% destination marketing fee. This is not a legal tax. I watched a program... More 

Helpful?
Thank grover8219
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Your comments are appreciated and have been shared with our management. I was glad to read that you found your room and the food to your satisfaction. I was however distressed to read that you were taken by surprise regarding the DMF (destination marketing fee). It is our policy that the DMF is reviewed with our guests upon... More 

Travelers are raving about these Cranbrook hotels

Calgary, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 13, 2015

While I made my way to my room, walking up 2 flights of stairs, I was cursing the whole way, then as I entered my room, I thought WOW, very nice room, very basic, but there was a sofa, which you don't see often. Then I decided to go down to the Studio Lounge for dinner, I asked the server... More 

Helpful?
Thank MzBrenda
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to comment on your last stay and for the positive review. I was glad to read that you enjoyed the quality of your room and the food we prepared for you. The Staff work very hard to provide a comfortable environment for all our guests. I have shared your review and there... More 

Langley City, Canada
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 10, 2015

the power went off before we got out of bed but fortunately, it had only been off for an hour and a half when we went for our complimentary breakfast. I was impressed at the quallity of this food. Scrambled eggs, First class breakfast sausage (not some shriveled up little corkscrews) pancakes and hash browns.

Helpful?
Thank father_ernie
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for your post on your most recent stay with us. I am sorry for the inconvenience of the power outage you experienced in the early morning. It was wonderful to read that you enjoyed the complimentary hot breakfast we provided. We always aim to start our guests off with a great morning meal we are so... More 

Calgary, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 3, 2015

I recently organized a 24 guy golf weekend in Cranbrook. The General Manager Collin was incredibly helpful in setting us up with rooms, a function space (for poker) and getting us discounted tee times at the nearby Wildstone Golf Course. This hotel seems to be the social centre of Cranbrook, with a lounge that doubles as a comedy club, a... More 

Helpful?
Thank WhereNext_YYC
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for such a positive review and it was wonderful to read that your group enjoyed their stay with us. Customer satisfaction is very important to us and the staff was pleased that you made mention of the service they provided. I am very glad that I could assist you in planning a successful weekend. Our property... More 

Calgary, Alberta, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 24, 2015

This past weekend, I had the opportunity to stay at the Heritage Inn in Cranbook, BC with a group of 24 (guys) golfers. You will see that I am not one who often writes reviews about the places I stay during my travels. This stay however, is worthy of taking the time to write an on-line review. I highly recommend... More 

Helpful?
Thank Mark N
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for posting your comments and for the recommendation. I am so pleased that you and your group enjoyed yourselves at the hotel while you partook in the great golf we have to offer in our area. I hope to see you all again on your next adventure here in Cranbrook. Regards, Collin Johnston General Manager Heritage... More 

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