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All 17 Cranbrook hotels

Kootenay Country Inn

2.0 of 5 Motel   |   1111 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada (Formerly Country Comfort Inn)
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Kootenay Country Inn
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47%
Ranked #14 of 17 hotels in Cranbrook
A recent review
5 of 5 stars Reviewed August 26, 2013
Joanne S Edmonton
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19 people have reviewed this hotel

Traveler rating
    4
    5
    3
    4
    3
See reviews for
7
4
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
maple ridge
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have to agree with others about the noise from outside, it's true that just about every place in town is along the main drag and therefore they are all subject to the noise (I didn't have a train go by on my recent stay however) but the room I was in was SO loud from cars going by, I... More

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Christina Lake, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 17, 2014

This motel should be avoided - very noisy and poorly maintained. The rear little windows face a rail line, and the trains will wake you up early in the morning. The rooms are very close to the highway and not well sound insulated, so the constant traffic noise will keep you up as well. Bring earplugs! The cinderblock stand in... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks very much for your review, we cannot quite understand why it took over 7 months to respond to your stay. Obviously we cannot mitigate anything that you suffered after so long. We make no bones about the age of our building and are making inroads in improving the property as we go, little by little as cash flow permits.... More

Prince George, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 8, 2014

In a pinch as a very cheap place to stay for 1 night, maybe, but otherwise, pay the extra $30 and stay somewhere better! The doors and windows did not seal so there was always a draft and noise from the train behind and the highway in front. After showering and the room filled up with steam because of having... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thank you very much for the review. We really try to understand the concerns of our guests, and we do try to create a warm and friendly welcome for them. Unfortunately arriving late after a long and tiring drive under the very stressful concerns for a loved one did not enhance your opinion of our establishment. In response to your... More

Edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

A very quaint, spacious room with extremely comfortable beds. Office staff were friendly and helpful. There's an onsite laundry mat so you can easily do your laundry if needed. We received breakfast vouchers for the Husky down the road and was pleasantly surprised that we could order whatever we wanted off the menu and use the vouchers like cash. What... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks very much for your great review! We do appreciate your business! Hope to see you again soon! More

Mead, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 11, 2013

We stayed one night. The "inn" was very old and the room was kind of pieced together (4 different upholstery fabrics and a mix of furniture pieces). When we called to make the reservation we were told we could not have a discount because they were completely booked for the night, however, the vacancy sign was "on" that evening. The... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Hello Robin, thanks for your review and the kind remarks about the comfortable bed, the friendly staff and the quiet night you had. At the time you booked the room it was the last NON SMOKING room we had available that night, although we did still have three smoking rooms. That is why the Vacancy sign was still on. Just... More

Calgary, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 14, 2013

I just spent the night here after rolling into Cranbrook late in the day. I was happy with the $80/ night price- all included and was given a breakfast voucher for the Husky down the road. The bed was comfy and the room was clean and has a fridge and microwave. There are many restaurants and coffee shops close by... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks very much for your kind remarks. We appreciate your business and hope you come again soon. More

Bicester oxfordshire U.K.
Top Contributor
56 reviews 56 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 30, 2013 via mobile

My gps had broken but the man in reception checked it out found the fault and then directed me to the cheapest place to get the part (a cable) from. I was given advice also on places to visited ended up staying an extra night They advised in their advert material that there might be road or rail noise and... More

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KootenayCountryInn, Manager at Kootenay Country Inn, responded to this review

Thank you very much for your great review. We certainly enjoyed having you stay at our motel. More

Calgary
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

We, me and my wife had a one night stop there on our way to Spokane and for the money that we paid it is excellent! It situated in the middle of everything, Tim Hortons, McDonalds, all the big names are one block away one from the other. The room was exactly what we needed, clean and quiet room. For... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Hello Dan, Thanks Very much for the great review. We are very glad you and your wife enjoyed your stay and will be sure to pass on your appreciation to our great staff.! More

Victoria, British Columbia, Canada
1 review
4 of 5 stars Reviewed December 21, 2012

Affordable and cozy, has everything you need, cable, coffee maker, fridge, microwave. Free Wifi. Close to the mall and restaurants, right next to the bus depot (my destination) Staff was extremely friendly and accommodating. I am a student who ended up in Cranbrook unexpectedly due to a re-route of my flight. It was perfect for me and my pocketbook. :)

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks Very Much Jane! We really appreciate your comments and we are constantly striving to make things better for all our guests. What you say makes all our efforts worthwile. We look forward to seeing you again in the happy circumstance you find yourself in Cranbrook by accident, or design! More

Calgary
1 review
5 of 5 stars Reviewed November 7, 2012

First Cranbrook is a great location to stop any month of the year. Kootenay Country Inn is easy to find & quick to get to, with lots of parking. The city amenities are very close & convenient. There is lots of nature to explore arround the city. The rooms were very comfortable & quiet. The staff was very friendly from... More

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KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks very much for the great review Tom, we are very happy you and your party enjoyed their stay at KCI. Much appreciate the kind words and hope to see you all again soon! More

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Additional Information about Kootenay Country Inn

Address: 1111 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada (Formerly Country Comfort Inn)
Location: Canada > British Columbia > Kootenay Rockies > Cranbrook
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 17 hotels in Cranbrook
Price Range (Based on Average Rates): $
Hotel Class:2 star — Kootenay Country Inn 2*
Official Description (provided by the hotel):
Kootenay Country Inn is located conveniently on the strip in Cranbrook, BC, next to East Side Marios and is close to 11 different restaurants, shopping and attractions. All rooms come complete with one or two queen size beds, with some rooms having hideabeds, as well as fridges, microwaves and coffee makers. In room Phones with free local calling, Cable TV and Free Wifi is provided to every room, just ask for your code at checkin. For long distance use your Cellphone, a credit card from the room or obtain a calling card at the front desk. We have 10 kitchenette units which additionally have a sink and two electric hotplate stove top unit. We also have the public coin op laundromat accessible through the lobby with self serve coin operated washers and dryers or our great laundry drop off service. Guests enjoy our free sauna as well until 8pm. ... more   less 
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