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Quality Inn Northern Grand

Certificate of Excellence
3.0 of 5
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9830 100th Ave., Fort St. John, British Columbia VIJ 1Y5, Canada
Quality Inn Northern Grand
Best prices for: 1 room 1 guest
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Ranked #4 of 16 Hotels in Fort St. John
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
Hilary D Oliver, British Columbia, Canada
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112 reviews from our community

Traveler rating
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    10
    4
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oliver, British Columbia, Canada
Top Contributor
86 reviews 86 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this one line and not knowing Fort St John at all took a guess at location. It is right in the middle of the "downtown" area which is not that developed but you can walk most places from there. The hotel staff were very welcoming and helpful. The breakfast area is nice, although the food was a little... More 

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Calgary, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

Very comfortable rooms. Excellent spread of free breakfast. Very good choice of free coffee and cookies in the lobby. Good gym. Very inviting lobby. Easy access to airport, downtown and other amenities. Good pub/bar. Parking is a little tight. Ask for the AMA discount. Lot of meeting space. Love the heated floor in the washrooms.

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

I am so happy to hear that you loved our hotel and that you enjoyed the heated floors. Wew look forward to welcoming you back on your next trip to Fort St. John. Regards, Andrew More 

Richmond
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 1, 2015

I had a great sleep at the Northern Grand, quiet and comfortable! In addition to this, an employee named Leroy went beyond the call of duty and lent me his iphone cord as I had forgotten mine. This really helped me out as I needed my phone to access my email for work and as my alarm clock! I would... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear rwilger, Thank you for your kind words and your review here on trip advisor we are happy that you had an enjoyable stay with us. I have passed your comments on to Leroy and he is very grateful that you mentioned him in your review. I’m happy to see that my staff go above and beyond whenever they can.... More 

Newton Abbot, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

Needed a one night stay for hubby in the area and Quality Inn had the best deal. Not knowing the area he found the hotel quite easily and easy parking,. Friendly reception staff at book-in...good size room, clean and with all the basic's you'd need. Internet, TV, coffee and good cell reception! He REALLY enjoyed the breakfast...bacon, egg, saute potato... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear d0nd0n, Thank you for taking the time to put your review here on Trip Advisor, I’m glad your hubby found that our hotel was good value and one of his best hotel experiences. Having a friendly and attentive staff is so important in the hotel industry and sometimes very difficult thing to find so I feel very lucky with... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed March 26, 2015

Great hotel with excellent staff working. At check in i could not find a place to park, because it was busy day for the hotel and restaurant on St pattys day, so i asked the gentleman at the desk he told me there is a reserved parking on the side building which is attached to the hotel where its good... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear Traveller10157, Thank you for taking the time to leave your comments here on trip advisor. It’s always great to see that we provided such a great experience that you become a trip advisor contributor. I'm proud of my staff, that they are so attentive to move their car so you could have a convenient parking stall. I have passed... More 

1 review
5 of 5 stars Reviewed March 24, 2015

I am a Fort St John local, and I went around town to several different hotels to check out suites to have a romantic evening with my wife on the occasion of our anniversary. Upon entering the Quality Inn, I was promptly greeted by a friendly young land named Georgia. She enthusiastically described the suite in very accurate detail and... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear JKens1976, First of all welcome to trip advisor and thank you for taking the time to post your comments. I was happy to hear that you found the staff both friendly and enthusiastic and I have passed your comments on to Georgia personally. And it’s great that you had the opportunity to take in our overtime bar and grill... More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 18, 2015

The staff was friendly without being overbearing. The management made an effort to reach out to guests by hosting a customer appreciation reception on Tuesday afternoons. The rooms are large and comfortable and very clean. There is a modest but functional fitness centre. The staff was prompt in trying to solve problems. I will certainly stay there again.

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear roadwarrior24, Thank you for your review on Trip Advisor I'm glad you had an enjoyable stay with us. Tuesday nights from 5:30pm to 7:00pm we have our guest appreciation night something we've been doing for a while. It’s always good to be able to talk to our guests in a casual atmosphere, I always walk away from our guest’s... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2015

I've stayed here multiple times over the past couple of years and am pleased to say the service, cleanliness, and friendliness of all the staff is consistently great. 20 years ago, staying in the north was nasty. Today, I actually look forward to it. Heated floors in bathroom, comfortable beds, fridge and micro in rooms, what's not to like. Plus,... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear SandyLS63, It is important to get comments from guests that stay with us multiple times as you get to see the changes we make as well as how we improve. Cleanliness and friendliness are two of the most important things you can offer a guest and I'm happy that we are able to make those things happen for you... More 

Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 28, 2015

I was there for 2 weeks carving up a storm. It was nice. The rooms are clean. The hotel is cool. The breaky' are good an free when your a guest. But make sure to tip. We found out last year if u don't tip. The waitress complained. Made it awkward. That was 2014 This year the new girl was... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear SawVallyRyan, Thank you for taking the time to write your comments here on Trip Advisor it is important to get feedback from senior contributor like yourself. It was a pleasure to have you and the other ice carvers stay at the hotel and get the opportunity to go down to the park to see the wonderful work that you... More 

Victoria
Top Contributor
66 reviews 66 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 7, 2015

It was my first time to Fort St. John and I was on a business trip with a colleague. The check in procedure was quick and there were cookies on the front desk as a welcome treat. My room was very nice, comfortable and clean and those heated bathroom floors have now prompted a bathroom renovation in my own home!... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear TaraW4546, Thank you very much for taking the time to post your review it is always great to get comments from Top Contributors like yourself. Our cookies are well known by all our guests and have to admit there are not too many days that I miss getting one for myself. I was happy to see that you liked... More 

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