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Quality Inn Northern Grand

Certificate of Excellence
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9830 100th Ave., Fort St. John, British Columbia VIJ 1Y5, Canada
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Quality Inn Northern Grand
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Ranked #5 of 16 Hotels in Fort St. John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Traveller10157 Vancouver, Canada
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109 reviews from our community

Traveler rating
    50
    38
    10
    4
    7
See reviews for
14
15
7
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel with excellent staff working. At check in i could not find a place to park, because it was busy day for the hotel and restaurant on St pattys day, so i asked the gentleman at the desk he told me there is a reserved parking on the side building which is attached to the hotel where its good... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I am a Fort St John local, and I went around town to several different hotels to check out suites to have a romantic evening with my wife on the occasion of our anniversary. Upon entering the Quality Inn, I was promptly greeted by a friendly young land named Georgia. She enthusiastically described the suite in very accurate detail and... More 

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Vancouver, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The staff was friendly without being overbearing. The management made an effort to reach out to guests by hosting a customer appreciation reception on Tuesday afternoons. The rooms are large and comfortable and very clean. There is a modest but functional fitness centre. The staff was prompt in trying to solve problems. I will certainly stay there again.

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear roadwarrior24, Thank you for your review on Trip Advisor I'm glad you had an enjoyable stay with us. Tuesday nights from 5:30pm to 7:00pm we have our guest appreciation night something we've been doing for a while. It’s always good to be able to talk to our guests in a casual atmosphere, I always walk away from our guest’s... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here multiple times over the past couple of years and am pleased to say the service, cleanliness, and friendliness of all the staff is consistently great. 20 years ago, staying in the north was nasty. Today, I actually look forward to it. Heated floors in bathroom, comfortable beds, fridge and micro in rooms, what's not to like. Plus,... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear SandyLS63, It is important to get comments from guests that stay with us multiple times as you get to see the changes we make as well as how we improve. Cleanliness and friendliness are two of the most important things you can offer a guest and I'm happy that we are able to make those things happen for you... More 

Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was there for 2 weeks carving up a storm. It was nice. The rooms are clean. The hotel is cool. The breaky' are good an free when your a guest. But make sure to tip. We found out last year if u don't tip. The waitress complained. Made it awkward. That was 2014 This year the new girl was... More 

Was this review helpful? Yes 2
Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear SawVallyRyan, Thank you for taking the time to write your comments here on Trip Advisor it is important to get feedback from senior contributor like yourself. It was a pleasure to have you and the other ice carvers stay at the hotel and get the opportunity to go down to the park to see the wonderful work that you... More 

Victoria
Top Contributor
63 reviews 63 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 7, 2015

It was my first time to Fort St. John and I was on a business trip with a colleague. The check in procedure was quick and there were cookies on the front desk as a welcome treat. My room was very nice, comfortable and clean and those heated bathroom floors have now prompted a bathroom renovation in my own home!... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear TaraW4546, Thank you very much for taking the time to post your review it is always great to get comments from Top Contributors like yourself. Our cookies are well known by all our guests and have to admit there are not too many days that I miss getting one for myself. I was happy to see that you liked... More 

Vancouver, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 25, 2015

I stay at this hotel regularly on business trips and I am always impressed with their service. Let me start by saying that there aren't many hotels in this city. There is Pomeroy and the new Holiday Inn Express that recently opened. But time and time again this hotel have always treated me great. The front desk staff are attentive... More 

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Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear cruciblefire, Wow! Thank you so much for taking the time to post your review it is important to us to get comments from Senior Reviewers like yourself. Like you most of our guests are in Fort St John on business and we like to think that we can be your home away from home and meet all the needs... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 25, 2015

while staying at this hotel I sustained a second degree burn because of defective coffee cup and lid supplied with the in room coffee maker. I met with hotel manager to prevent anyone else being burned (especially a child). I made a fresh pot of coffee in my room. I was semi sitting on my bed when I took the... More 

Was this review helpful? Yes 3
Surrey, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2015

Nice clean place, heated bathroom floors. Found it odd the coffee maker was in the bathroom, but whatever. Staff was friendly, and courteous. Rooms were clean and beds were comfortable. Plus, a view of the entire city of Fort Saint John. Stay here.

Was this review helpful? Yes
Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear Jason f, I would like to thank you for your review of our hotel it is important to us that you always have a great stay with us. We understand the most important aspect to any hotel is cleanliness and we have a wonderful housekeeping team that also have high standards and pride in what they do. And those... More 

Vancouver, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 3, 2015

I stay at this hotel several times a year for several years. Nothing beats the staff - whether at the front desk or housekeeping . Very accommodating, friendly and helpful. Lots of updating has been undertaken - like new elevators and heated floors in the bathroom in your room .Very comfortable beds. You can't beat the location- it's reliable and... More 

Was this review helpful? Yes 1
Jamie L, General Manager at Quality Inn Northern Grand, responded to this review

Dear Scubaprinces, It is always uplifting and satisfying when a guest that stays with us so often like your self takes the time to write a review here on Trip Advisor. Thank you for mentioning the staff being so friendly, accommodating and helpful I am very proud of the team they work hard and have the right attitude to be... More 

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