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Northern Grand Hotel

Certificate of Excellence
9830 100 Ave, Fort St. John, British Columbia VIJ 1Y5, Canada
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Northern Grand Hotel
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130 Reviews from our TripAdvisor Community

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Vancouver Island, Canada
1 review
5 of 5 stars Reviewed December 5, 2015

I was here about 4 years ago and now I find my self back in Fort St John. Wow what a change this hotel has been totally renovated from top to bottom. This hotel is very clean, great staff they are very caring. You can tell the staff are proud to work here and that they really care. Internet was... More 

Helpful?
Thank Mrs s
Angela A, General Manager at Northern Grand Hotel, responded to this review

Dear Mrs.S, Thank you for the wonderful Trip Advisor review! I am very pleased to hear that you enjoyed your stay and that you like all of the upgrades we have made around the Northern Grand Hotel. Our team strives to create a memorable experience for each and every one of our guests- both in how we treat our guests... More 

Grande Prairie, Canada
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 29, 2015 via mobile

Spent one night alone at this hotel when I was there for a hockey tournament and found it a clean quiet hotel good location to everything and a good value! Things I think that can be improved is the door latches for the room could be quieter I always felt bad cause they sorts slam so loud when closing them... More 

Helpful?
Thank kellybrake
Angela A, General Manager at Northern Grand Hotel, responded to this review

Dear kellybrake, Thank you for taking the time to review our hotel on TripAdvisor. I am happy to hear that you had a relaxing stay at the Northern Grand. Thank you also for your feedback- we are always looking for ways to improve our guest experience. We hope to serve you again soon! Sincerely, Angela More 

Saskatchewan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Great hotel right downtown. Was on a 2 day business trip..hotel was clean..comfortable and the restaurant /bar downstairs had good food and great service. Highly recommended for the family or business trip.

Helpful?
Thank REP2
Angela A, General Manager at Northern Grand Hotel, responded to this review

Dear REP2, Thank you for taking time to review our hotel on Trip Advisor! Your feedback is very important to us and I am thrilled to hear that you enjoyed your stay at the Northern Grand Hotel and experience at Overtime Sports Bar & Grille. We strive to provide a satisfying and memorable experience to all of our guests and... More 

Victoria, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 2, 2015

This hotel has been recently renovated and the attention to detail shows. My room looked great, the bed was really comfortable and apparently there are heated floors in the bathroom (although I could't get that feature to work). I appreciated reading lights on either side of the bed, a microwave, fridge and pod coffee maker. The room we used for... More 

Helpful?
Thank Dreve
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello Dreve, Thank you very much for taking time to review our hotel on Trip Advisor. I am very happy to hear that you enjoyed your stay at our hotel and that your event was a success! We are all very excited about our hotel renovations and I am glad to hear that you appreciated the added functional features in... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

Stayed here for a week and the prices were really good. Rooms were clean and beds were comfortable. Really liked the soap and shampoos supplied. Not a ton of good places to eat nearby but I'll stay here next time I'm in town.

Helpful?
Thank James K
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello James K, Thank you for your Trip Advisor Review. I am happy to hear that you enjoyed your stay at the Northern Grand Hotel. I am glad you liked our the new Paul Mitchell bathroom amenities. They are part of our recent hotel upgrades so it is great to hear some feedback on them. Thank you again, we look... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 6, 2015 via mobile

Stayed here for a couple weeks on business. 5th floor was very quiet. Breakfast was good (same buffet every day though). Restaurant/bar attached is excellent. Good location. Pool is closed though; probably not a great spot for kids (try the Super8)

Helpful?
Thank HollowMan1975
Angela A, General Manager at Northern Grand Hotel, responded to this review

Dear HollowMan1975 Thank you for taking the time to review our hotel. Our ultimate goal is to exceed our guests' expectations and provide an enjoyable full-service hotel experience to remember. I am happy to hear that you enjoyed your stay. In a few short weeks we will also offer completely renovated guest rooms and meeting spaces! Thank you again for... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2015

no longer a quality inn this is still a great hotel they are just in the process of renovating the rooms with large tv's and all new furniture. Restaurant is very good. The airport shuttle was a great addition to this already great hotel.

Helpful?
Thank aphxgirl
Angela A, General Manager at Northern Grand Hotel, responded to this review

Dear aphxgirl, Thank you very much for your Trip Advisor review. Your feedback is very important to us and I am delighted to hear that you enjoyed your stay! We are very excited to now be the Northern Grand Hotel and for our upcoming renovations to our guest rooms later this month. We will offer sleek, modern furniture, 48" TVs... More 

Chichester, United Kingdom
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 27, 2015

This was a class hotel but unfortunately we had to change our room as there was a very loud electrical buzzing noise in the room that was driving us nuts. The staff were very good about the problem and relocated us to another room. However there was still a lot of air conditioner noise from other rooms but more acceptable... More 

Helpful?
Thank pehu44
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello Chichester, Thank you for your TripAdvisor review. I would also like to thank you for your frank comments about our deposit policy and check-in service. We will definitely review how this is handled and expressed to our hotel guests. This procedure is absolutely not intended to insult, but rather is policy that has developed to safeguard hotel property. I... More 

2 reviews
5 of 5 stars Reviewed September 26, 2015

Stayed here while on business and was really impressed. Lobby has a big city look while the staff have small town charm. The complimentary breakfast was a pleasant surprise - food was really good. Great little coffee shop around the corner, amazing food at Overtime in the hotel, and a very clean room. Would absolutely recommend this hotel to anyone... More 

Helpful?
Thank Blair D
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello Blair D, Thank you for reviewing our hotel on TripAdvisor! I am thrilled to hear that you enjoyed your stay and that you got to experience the genuine Northern Hospitality. We strive to exceed our guests' expectations and offer an experience that creates a lasting impression. Thank you for your business and we look forward to serving you again... More 

Fairbanks, Alaska
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 22, 2015

When we first arrived I was a bit nervous about the bank of Security TV monitors behind the front desk, along with the automatic "security deposit" we had to pay up front. However the hotel itself was in really nice shape, the rooms fresh and modern. The big surprise was how nice the free breakfast was. They had a great... More 

Helpful?
Thank jvh54
Angela A, General Manager at Northern Grand Hotel, responded to this review

Hello jvh54, Thank you so much for taking the time to review our hotel on TripAdvisor. Your feedback is very important to us and I am happy to hear that you enjoyed your stay. Thank you for your honest comments on the security cameras and incidental deposit, your feedback is interesting and we will examine how these items are explained... More 

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