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Pomeroy Hotel

3.5 of 5 11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
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Certificate of Excellence 2014
Pomeroy Hotel
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Pomeroy Hotel
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63 reviews from our community

Traveler rating
    30
    23
    8
    2
    0
See reviews for
4
9
2
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sidney, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had an opportunity to attend a friend's anniversary party in Ft. St. Johh, B C. and booked accomodation at the Pomeroy Hotel. It was wonderful....beautifully laid out, lots of room and the beds were really, really comfortable, We felt we were in a most elegant hotel and we thoroughly enjoyed the attributes. We would certainly stay... More

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was impressed from the lobby to the room, to the breakfast that is included. The room was big, clean and well catered, including a Kuerig coffee maker. The bed was very comfortable, with a lovely down duvet. The only comment would be to provide a blanket as an option to the duvet, as it got quite hot and a... More

Was this review helpful? Yes 6
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Janet, Thank you for taking the time to complete the review in Tripadvisor. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it... More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Recently stayed at the Pomeroy and I have to say for a newer hotel not bad. Only suggestion would be to have more housekeeping. I return to my room from meetings at 4:15pm to find the room not made up. I spend the next hour preparing to go out and checking in back home with my kids, so I place... More

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Mike C Thank you for taking the time to complete the review. Your feedback is essential in our effort to improve our service standards. I apologize that you did not get housekeeping service after 5 PM, but the" Do not disturb sign" is very important for us to honor the privacy of our guest. Your comments have been shared... More

Cloverdale, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed here with a friend for one night and we were both very happy with the hotel. Great breakfast in the morning, rooms were clean and the staff was very friendly. I will say however, that the they (or their systems) at the front desk are extremely SLOW when checking in or out.

Was this review helpful? Yes 3
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear PTC005, Thank you for taking the time to write a review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be... More

Grande Prairie
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel was very clean! I am a very picky traveller and was impressed with the cleanlines. The staff was friendly and helpful as well. They also had a great variety for the complimentary breakfast and was very good. I would stay there again anytime I am in FSJ.

Was this review helpful? Yes 7
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Renee C, Thank you so much for your lovely review. Our staff prides itself on great service and a beautiful clean Hotel. We are so glad that you enjoyed your stay with us and look forward to your next visit. More

Victoria, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 12, 2014

I stayed in the hotel to attend two business events hosted in the hotel ballroom. The room was well appointed and very comfortable with separate sitting area and bedroom. The staff seemed to try hard to make the experience friendly and enjoyable, and succeeded. The business events were accommodated well by the hotel and staff. The catered food at the... More

Was this review helpful? Yes 7
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear George, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More

De Winton
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 18, 2014

Enjoyed my stay at the hotel as the hotel room was clean and quiet and after a long day it was nice to get a nice clean bed to sleep in. The staff was very helpful and the breakfast was very good. A great hotel.

Was this review helpful? Yes 20
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Terence B, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent... More

Calgary, Alberta
Contributor
13 reviews 13 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 29, 2014

I was in Fort St. John on a business trip recently and we stayed at the Pomeroy Hotel. The hotel suited us very well for our needs. We also rented the conference room for a couple nights. Here's my assessment of the positives and negatives: Positives: + Large Suites - My room had a work area, a sitting area, a... More

Was this review helpful? Yes 18
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear AHK 403YYC, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent... More

WEST KELOWNA
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 27, 2014

I stayed in Fort St John due to business and needed a room that would accommodate my needs to complete my business instead of having to find another space. I chose a suite, the room was long in comparison to normal hotel rooms. The closet and large bathroom were near the door. There was a kitchen area with microwave, Keurig,... More

Was this review helpful? Yes 17
Vancouver, BC, CAD
Top Contributor
65 reviews 65 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed here for the first time, event hough I spent most of my career visiting this town. Walked in the lobby and first impressions were good. Asked for a quiet room and got it, was far from the vending machines. The room faced roof top air conditioning units, window decor appeared to have full draw curtains and blinds but didn't.... More

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Thank you for taking the time to complete the review. Your feedback is essential in our effort to improve our service standards. I apologize for the curtains and the view. Please let me know your next visit to prepare another room type for you. Your comments have been shared with the appropriate departments so that they may be addressed. Please... More

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Additional Information about Pomeroy Hotel

Address: 11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pomeroy Hotel 3.5*
Number of rooms: 125
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