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Pomeroy Hotel

Certificate of Excellence
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11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
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Free Breakfast, Free WiFi
Best prices for: 1 room 1 guest
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Pomeroy Hotel
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Pomeroy Hotel
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99 reviews from our community

Traveler rating
    55
    32
    9
    2
    1
See reviews for
6
12
3
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (22)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (34)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Great hospitality. Very clean hotel. The hotel restaurant food was very good by far. You could tell the chef takes great pride in his work. My visit was very comforting. I would recommend the Pomeroy to anyone who visits Fort St. John.

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Morinville, AB
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First and foremost Priyanka at the front desk was wonderful. Polite, helpful, always smiling an exceptional customer service experience. The hotel is fantastic, excellent restraunt in Just Jacks, the hotel and rooms are very modern, clean, quiet and super comfortable. This will be my hotel of choice while in FSJ for business.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I'm a regular business traveller to BC's northern coastal and interior communities. The service at the hotel was fantastic. Staff were courteous, polite and professional. The front desk staff were especially accommodating, housekeeping staff were friendly and the restaraunt and conference servers were attentive. The hotel rooms were clean and modernwith comfortable beds and spacious rooms. Even with the spring... More 

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Fort St. John, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

some front desk customer service agents need more etiquette training. I was staying there on a business that requires to fix a problem in a project and was not sure about the end date which was such unpredictable. when I requested for extension over the phone, she was out of norm of customer service.

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Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Krishna, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent stay... More 

Kamloops, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Great staff in all the hotel, from check in (Thank You Katrina), housekeeping to the breakfast people. The breakfast person in particular was nice and was on top of cleaning and prepping. A great breakfast and rooms are clean. The bed was comfortable but pillows were a little to big. Pool and slide were fun.

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Kyle B, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve and keep on our customer service, quality control and cleanliness of our product. Thank you very much. Best Regards, Nils Breuker General Manager More 

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Really good hotel with all amenities and access to casino , staff were very friendly and helpful, I called hotel staff late night due to lot of noise from other room night clerk santhosh responded promptly i like the fitness room we can use anytime. See you Pomeroy Hotel again.

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Rob J, We are very much appreciated due to your comments regarding your stay at the Pomeroy Hotel FSJ. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met! I will share your comments with our team. I am sure... More 

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 3, 2015

This hotel was sold to me as the best hotel in town. Having stayed in others I believe it to be true. But everything is relative. This is an industrial blue collar town and lots of hotel rooms are taken up by companies lodging workers. The hotels get beat up with dirt and snow. This one was clean and nice.... More 

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Nils B, Front Office Manager at Pomeroy Hotel, responded to this review

Dear Robyn, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More 

Fort Nelson, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

Great stay at the Pomeroy Hotel, came for a small family gathering. The hotel is in a wonderful location, was a very quiet sleep. The best part was seeing such wonderful staff, Katrina and Brittany they took great care of my needs, with extra towels, bathrobe for my wife and I. The restaurant has room service which was very nice.... More 

Was this review helpful? Yes 2
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Sebastien, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve and keep on our customer service, quality control and cleanliness of our product. Thank you very much. Best Regards, Nils Breuker General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

This hotel has great service and wonderful staff the agents that stood out the most was Kassandra katrina and Brittany the food was excellent and the housekeeping were fast and efficiant. Thank you for the wonderful stay

Was this review helpful? Yes 2
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear jjgayy, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent stay... More 

Fort Nelson, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

We were to Fort St John for a medical appointment and upon arrival found out that we had been upgraded and it was absolutely wonderful and so relaxing. The room was clean, the bed very comfortable and the complimentary breakfast was fantastic. When I was checking out I was asking the young girl at the front desk to thank the... More 

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Kathleen and Greg, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we... More 

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