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Pomeroy Hotel

3.5 of 5 11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
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Certificate of Excellence 2014
Pomeroy Hotel
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Pomeroy Hotel
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91 reviews from our community

Traveler rating
    48
    31
    9
    2
    1
See reviews for
6
12
3
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (91)
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    (15)
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    (22)
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    (33)
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Fort Nelson, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great stay at the Pomeroy Hotel, came for a small family gathering. The hotel is in a wonderful location, was a very quiet sleep. The best part was seeing such wonderful staff, Katrina and Brittany they took great care of my needs, with extra towels, bathrobe for my wife and I. The restaurant has room service which was very nice.... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has great service and wonderful staff the agents that stood out the most was Kassandra katrina and Brittany the food was excellent and the housekeeping were fast and efficiant. Thank you for the wonderful stay

Was this review helpful? Yes 2
Fort Nelson, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were to Fort St John for a medical appointment and upon arrival found out that we had been upgraded and it was absolutely wonderful and so relaxing. The room was clean, the bed very comfortable and the complimentary breakfast was fantastic. When I was checking out I was asking the young girl at the front desk to thank the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Brittany fischer. Super friendly service warm and inviting service..wonderful service.. Friendly service, amazing room,clean, good food, clean pool,clean parking lot.soft beds amazing pillows. Clean towels

Was this review helpful? Yes 1
150 Mile House
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a couple of small issues. One was the heat if you turned it down the air conditioning would come on and then it was too cold to sit at the table. So we either had the heater going or the air conditioner going. The other problem was they allow dogs. On the website when you book it doesn't say... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Front counter staff are friendly and helpful. Allana, Kenneth, Brittany, and Katrina are awesome! Hotel complimentary breakfast is good and there is bottled water provided in room. Cleaning staff is effective; have had no problems with cleanliness. It would be great if Pomeroy initiated a points program or AirMiles.

Was this review helpful? Yes 4
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Cody B, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve and keep on our customer service, quality control and cleanliness of our product. Thank you very much. Best Regards, Nils Breuker General Manager More 

Comox, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a typical tired traveller last week and forgot my room number. Brittany and Santhosh were very friendly and helpful and didn't laugh at me at all. The Pomeroy is my hotel of choice in Fort St John, it's consistently clean, the rooms are large, the restaurant has a great menu and good food. But it's the staff that... More 

Was this review helpful? Yes 5
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Travellin59, We are very much appreciated due to your comments regarding your stay at the Pomeroy Hotel FSJ. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met! I will share your comments with our team. I am sure that... More 

Tumbler Ridge, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great two night stay in this hotel Mar.15,16/2015. I found the staff very helpful both Kassanda and Brittany were very helpful in the hotel ammenidies.The pool was clean and rooms were nice and clean.

Was this review helpful? Yes 3
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Jason B, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fun loving group of girls they went extra mile to satisfied my needs .room was clean and location is prime for my needs and the slide is dry don't know how to turn it on.hot tub is broken please fix.breakfeast was amazing food was warm fresh Like the staff and ya had good time

Was this review helpful? Yes 4
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Daryl N, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent... More 

BC
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly helpful staff, especially Katrina, Kasandra, and Brittany. Clean comfortable room at a reasonable rate. The hot tube was nice at the end of the day as was the gym. the attached restaurant had very good food with a decent selection. Top notch!

Was this review helpful? Yes 6
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear BC, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More 

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Additional Information about Pomeroy Hotel

Address: 11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pomeroy Hotel 3.5*
Number of rooms: 125
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