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Pomeroy Hotel

Certificate of Excellence
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11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
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Free Breakfast, Free WiFi
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Pomeroy Hotel
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109 Reviews from our TripAdvisor Community

Traveler rating
    62
    35
    9
    2
    1
See reviews for
8
12
3
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (32)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (34)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I could go on and on about how great my stays have been but I'll try and keep it short. The front desk staff is always friendly and helpful, the rooms are very clean and nicely decorated, the beds are comfy and depending on which type of room they all have their perks! I have stayed in all types from... More 

Was this review helpful? Yes
Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Was passing through Fort St. John and stopped at this hotel which was located along the highway and was easy to spot. Were greeted with a friendly staff full of smiles. Who were very easy to talk to. Got up to our room which was very clean and luxurious. The two front desk agents Cassandra and Katrina were very helpful... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Marie, Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve and keep on our customer service, quality control and cleanliness of our product. Thank you very much. Best Regards, Nils Breuker General Manager More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I came with my husband and we were recommended this hotel from a family friend and tried it out. It was a very pleasant stay with an excellent, efficient, and friendly front desk. We got to the hotel to find out we were given a complimentary upgrade which was a very nice surprise. Kassandra and Katrina at the front desk... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Jill, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here every couple months for business. The hotel is impeccably maintained. The staff are very welcoming, professional and helpful. The rooms have comfortable beds, great linens and very clean. The gym area is fantastic, more than you expect at a hotel. Morning breakfast is an absolute treat! They have an assortment of fresh fruit, hot dishes and pastries.... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Busymama, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent stay... More 

Grande Prairie, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been staying at this hotel since March 2013 on every Friday night. Never had any issues with the accommodation or room services. With a hot complimentary breakfast.. You can have a good dinner and drinks after a long travel or a hard days work at Just Jacks (in the Hotel) with excellent service...hats off to the restaurant manager... More 

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear 70kumar, We are very much appreciated due to your comments regarding your stay at the Pomeroy Hotel FSJ. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met! I will share your comments with our team. I am sure that... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Being my first trip to Fort St John, I was unaware of what to expect. The front desk staff were very helpful, friendly and professional all at the same time. My room was clean and more than adequate for my short stay. I enjoyed having coffee in the room, however, there was a happy hour that was wonderful and the... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Catherine, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More 

Calgary, Canada
Top Contributor
381 reviews 381 reviews
111 hotel reviews
289 helpful votes 289 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here again last week, beds comfortable, bedding very nice and wifi good. I had an interconnecting room so very noisy and heating / AC seemed to have a mind of its own - a thermostat and also controls on the unit, net result lots of noise and either too hot or cold. Breakfast good enough, nice enough stay Rob

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Dontwana, thank you very much for your nice review. We are always appreciate comments from our guest to improve our selves. Thank you!! Best Regards, Nils Breuker General Manager More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Was recommended this hotel from a few coworkers who had recently stayed. And I must say it was one of my best decisions listening to their reccommendation. It was a very pleasant stay. The room was quiet, comfortable, and clean. The full hot complementary breakfast in the morning was a definite positive, great way to start a morning. The front... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

We chose this hotel do to it hosting our friends wedding reception. Despite our late arrival, I found the staff (especially Samthosh at the front desk) to be particularly helpful! I would definitely stay at this hotel again in the future and will recommend it to friends and family.

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Tiapet99, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed April 23, 2015

I wanted to change my room because the washroom floor was sticky. The cleaning lady was also very helpful and doing her best to fix it but I think there was maybe something wrong with the finishing of it. Kristina, at the front desk, offered to change my room next day, as it was fully booked. For my surprise Santhosh,... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear C0nd0r69, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent stay... More 

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