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Pomeroy Hotel

Certificate of Excellence
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11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
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Free Breakfast, Free WiFi
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1 room 1 guest
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124 Reviews from our TripAdvisor Community

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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • All months
    (124)
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    (32)
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Vancouver, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

great place to stay, front desk girl was very cheerful even while dealing with a pilot who seemed a bit grumpy. pool is good and was not very busy. Hotel is a short 5 minute walk to the downtown core and maybe 10 minutes to the mall. Lobby is comfortable and the coffee is pretty decent. I would definately stay... More 

Was this review helpful? Yes
GMPomeroyHotel, Manager at Pomeroy Hotel, responded to this review

Jim, Thank you so much for the kind review. I will be sure to share your awesome comments with the entire team. It is always great to be able to celebrate a job well done! The team loves taking care of our guests and we really are lucky to have your business. We look forward to seeing you again soon.... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I stay at a lot of hotels for work and I would have to say this is the best one I've stayed at in a very long time. Right at the beginning walking into the hotel was greeted by the front desk staff who were more then capable with answering my questions about the hotel and giving directions on how... More 

Was this review helpful? Yes
GMPomeroyHotel, Manager at Pomeroy Hotel, responded to this review

Thank you so much for your great comments, we do have a wonderful team on our desk and I will be certain to pass your comments along. We look forward to having you back soon. Thank you! Doug More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome!!! Katrina went way out of her way to make sure I received a room and dinner. Even though it was a challenge with working out details of my foreign credit card, she was very gracious and attentive. Thank you! I ended a long distance motorcycle race in Fort Saint Johns. I was incredibly comfortable.

Was this review helpful? Yes
GMPomeroyHotel, Manager at Pomeroy Hotel, responded to this review

Ryan, It is great to hear that Katrina was on top of her game during your visit. She is a great member of our team and she cares very much about our guests! Thank you for the comments and we will make sure she sees your nice review as well. Doug More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here several times for business and am always happy with my stay. FSJ can get busy and I've stayed at quite a few different Hotels when this one is full and it is by far the best. This particular trip I had some changes after booking and Samthorn at the front was very accommodating and worked to... More 

Was this review helpful? Yes
GMPomeroyHotel, Manager at Pomeroy Hotel, responded to this review

Good Afternoon, Thank you for your kind review. I am glad that the staff reacted to the changes that you needed made and that you were a happy guest! We really appreciate hearing from you! Doug More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very comfortable accommodations on the Alaska highway. Stayed at the Pomeroy for two weeks in June/July 2015 and found it quite comfortable. Great pool & water slide. Full gym with TVs, but no wifi. Staff was fantastic, the housekeepers were excellent and Alana's front desk staff were very helpful. Every morning we were greeted with a smile from Ching or... More 

Was this review helpful? Yes
GMPomeroyHotel, Manager at Pomeroy Hotel, responded to this review

Grantkinson, Thank you very much for the kind words about all of our Desk Agents and the stay overall. We really do appreciate it. I hope you come back soon and stay with us again. Doug More 

Vancouver Island, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

I have stayed at the Pomeroy many times on my business trips to Fort St. John and they never fail to astound me. Friendly staff, great services, wonderful rooms, and everything is always clean and presentable. Wonderful property.

Was this review helpful? Yes
GMPomeroyHotel, Manager at Pomeroy Hotel, responded to this review

Hello Michael, We are so pleased that you keep coming back to the Pomeroy Hotel and Conference Center, we are delighted that we exceed your expectations each time you visit. We love our regular guests and I will make sure that I share your review with the entire staff. It will make their day! Thanks Again, Doug More 

Manila, Philippines
1 review
5 of 5 stars Reviewed July 20, 2015

Staff was very efficient and the room was very nice. It's probably the best hotel in FSJ. The breakfast was good when compared to other continental breakfasts that are included. I will stay here again if I need a place to stay in FSJ.

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear DMCKNIGHT, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have done... More 

Edmonton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

This was the first stop on our trip from Edmonton to Whitehorse, and the first day of my vacation. I thought it was a fabulous hotel. Modern, very clean (room and everywhere else), and had a great selection for breakfast. I had one of the best night's sleep i had in a long time - maybe as much due to... More 

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Kim, We are very much appreciated due to your comments regarding your stay at the Pomeroy Hotel FSJ. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met! I will share your comments with our team. I am sure that... More 

Fort Nelson, British Columbia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2015

This hotel never disappoints us. We brought our dog and were delighted to find we had an outside enclosed area attached to our room. It was a great space for our dog to play. This is our hotel of choice in Fort St. John.

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Jacklyn F, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent... More 

1 review
5 of 5 stars Reviewed July 6, 2015

Very Good breakfast with fruits, potatoes, bacon, and omelettes. Rooms were clean and quiet. Staff was very accomodating and friendly. I will stay in the hotel again and highly recommend to stay there.

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Paul D., Thank you very much for your review. Your feedback is a gift and it helps us in our efforts to improve and keep on our customer service, quality control and cleanliness of our product. Thank you very much. Best Regards, Nils Breuker General Manager More 

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