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Pomeroy Hotel

3.5 of 5 11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
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Certificate of Excellence 2014
Pomeroy Hotel
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Pomeroy Hotel
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73 reviews from our community

Traveler rating
    36
    26
    9
    2
    0
See reviews for
5
9
3
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (14)
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    (22)
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1 review
5 of 5 stars Reviewed yesterday NEW

Great Staff and a very quiet and clean hotel. I was a resident there for 2 months. The staff were excellent to deal with and the hotel amenities are also excellent. This is a must stay place if your visiting or working in Fort St. John. Jason Clarkson

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I have stayed many many times over the years and have always been happy with the overall experience. Great complimentary breakfast and pool! I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any... More 

Was this review helpful? Yes
Prince George, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice rooms, quiet, clean and comfortable, they need to improve the wifi in the excercize room, as the signal is very poor if you are expecting a call or information to come to you. Aside that, the hotel is very good to stay at.

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Bob S, thank you very much for your nice review. We are always appreciate comments from our guest to improve our selves. I will be sure to share this with my team as we love to hear about the great things that we have done and look forward to seeing you again shall you be visiting the area. Best... More 

British Columbia
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent room with temperature controls..very good. Poor TV selections and actual TV's appear old. Clean, well appointed. Cleaning staff missed one day and by end of day when I returned too late to do anything. Good complimentary breakfast buffet. Excellent adjoining dining room and bar. Great staff there. Transportation to/from airport is not both ways..only to hotel and this feature... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear 48kiwioz48, Thank you for taking the time to complete tripadvisor.Your feedback is essential in our effort to improve our service standards. I apologize for the handling and dealing of your request with our front desk employees. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and... More 

Cranbrook, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

When I am in Fort St John I always stay at the Pomeroy. I have stayed here for 4 months at a time or just one night other times. Almost every time the staff is great the rooms are good, temperature control is a real plus for me as I like a cool room to sleep. The resurant is located... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Michael K, Thank you so much for sharing your wonderful experience with us. We are so glad to hear that you enjoyed all parts of your stay and that we could brighten your day with our services. I will be sure to share this with my team as we love to hear about the great things that we have... More 

Kelowna
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay at many hotels over the course of a year. This ranks in the top 5%. The staff was extremely helpful and efficient. My room was terrific. It was very comfortable, clean, and just made you feel like relaxing. The complimentary morning buffet would rival the formal breakfast buffets that you would pay $20 for in my home town.... More 

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear teacheronthemove, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent stay... More 

Fort Nelson, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel provides transportation to and from the airport. Upon registering I had the unexpected pleasure of being upgraded to a king suite. The staff was very friendly, the rooms are spacious, complete with balcony and bathrobes. True luxury after a long day. Inhouse restaurant and casino provide everything needed to make your stay complete. I travel frequently and this... More 

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Suzanne, Thank you so much for taking the time to give us such a nice review. It is always a great opportunity to listen to our valuable guests, to give us ideas as to what we are doing right and what we still need to improve upon. We are very pleased to hear that you enjoyed your recent stay... More 

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was my home for just over 5 weeks. The two different types of rooms I stayed in were spacious and had everything that I needed. The internet connection was quick and reliable, the thermostat was fantastic (room could be cooled down or warmed up in less than 5 minutes), lot's of lighting in the room enabled me to... More 

Was this review helpful? Yes 1
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Just_my_opinion, Thank you for taking the time to complete the review in Tripadvisor. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it... More 

Mackenzie, Canada
2 reviews
3 of 5 stars Reviewed November 11, 2014

What a beautiful hotel but I found all 3 of my encounters with the front desk ladies to be anything but pleasant and borderline rude. I would expect for what I paid a night to have staff that were kind and pleasant, its unfortunate this hotel fell very short on this all each time I had to communicate with the... More 

Was this review helpful? Yes
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear Nicole S Thank you for taking the time to complete tripadvisor. Your feedback is essential in our effort to improve our service standards. I apologize for the handling and dealing of your request with our front desk employees. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2014

I stayed at The Pomeroy just last week, for two days. The rooms were emaculate, and I was really impressed with the quality of service as well. I ordered room service and the delivery was prompt and courteous. The food was outstanding and the portions very generous. I go to Fort St John's a few times a year for business... More 

Was this review helpful? Yes 3
Nils B, General Manager at Pomeroy Hotel, responded to this review

Dear JFD42, thank you very much for your nice review. We are always appreciate comments from our guest to improve our selves. I will be sure to share this with my team as we love to hear about the great things that we have done and look forward to seeing you again shall you be visiting the area. Best Regards,... More 

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Additional Information about Pomeroy Hotel

Address: 11308 Alaska Road, Fort St. John, British Columbia V1J 5T5, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pomeroy Hotel 3.5*
Number of rooms: 125
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