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All 13 Fort St. John hotels

Stonebridge Hotel Fort St. John

3.0 of 5 Hotel   |   9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
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Free Hot Breakfast
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Stonebridge Hotel Fort St. John
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58%
Ranked #8 of 13 hotels in Fort St. John
A recent review
3 of 5 stars reviewed 1 week ago
Sandra S Vancouver, Canada
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31 people have reviewed this hotel

Traveler rating
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    12
    10
    1
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4
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed at Stonebridge FSJ 5 years ago. Was good so decided to return this time round. Disappointed with front office - cold welcome and not friendly. Our sink in the bathroom was clogged up and there was no hot water for a bath. Requested for a change in room. One thing that was good - full hot buffet breakfast. Wish... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Sandra S Thank you for taking the time to write a review about your recent stay with us. I am certainly as disappointed as you must have been with the reception you received from our front desk team, I am reviewing this with my team so we can assure we can provide better service to our future guests. I... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 7, 2014

Staying at this hotel for work. We have a kitchenette room, comfortable bed, spacious and clean except for a water stained ceiling tile. The bathroom is the biggest one I've ever seen in a hotel. There was a 2 burner hot plate, large sink, but it only had a small bar fridge which was hard to keep food without going... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear julestatty Thank you for writing about your stay with us. I did indeed speak to your male companion about this incident that you mentioned and I was under the impression that we had come to a mutual understanding about what may have occurred. If you would like to discuss things further please feel free to contact me. I am... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed February 13, 2014

Recently stayed at the hotel for business purposes. Staff are very helpful, friendly and attentive. Very well maintened facilities with nice rooms and good food. A pleasure to stay in this hotel and having breakfast included is a nice touch!

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear P B Thank you so much for your kind words! My staff and I are delighted to hear that you found value in our well maintained hotel and that our well appointed rooms and restaurant were to your liking. I am glad that you found our staff to be friendly and attentive, and we are all looking forward to... More

Nelson, New Zealand
1 review
1 of 5 stars Reviewed January 30, 2014 via mobile

Booked this hotel online. After a thirty hour snowstorm drive I was checking in at 11pm and was told the hotel was full. Staff was outrageously rude! In deathly cold outside temperatures, the hotel clerk didn't even have the decency to help find another hotel room OR offer any services such as a telephone when my battery died. Wouldn't even... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Hoteldump I would like to take this opportunity to apologize for any reservation mix up that may have occurred. I will not offer any excuses as clearly we failed to provide the level of service that one would expect. I would appreciate the opportunity to speak with you over the phone to obtain some additional information from you so... More

Travelers are raving about these Fort St. John hotels

Victoria, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2014 via mobile

We stay on business It's a very clean and newer place The rooms are roomy and clean and SAT TV is nice with HBO The breakfast is more than adequate and is included Great staff work in this place The only con is that the heating can be cold in the winter and there is only free Wifi in the... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear skyrider705 Thank yo so much for taking the time to provide us with some feedback regarding your stay! We are delighted to hear that you enjoyed our clean comfy rooms with our extensive satellite TV selections and free hot breakfast. I am happy to announce that we are currently working on an upgrade to have WiFi throughout the entire... More

Dawson Creek, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 28, 2014

I had this hotel booked for me for the 2014 BC Provincials in Fort St. John. I checked in with no problem and my room was spacious. Lack of plugins though. The beds were comfortable and nice to sleep on. Big TVs with lots of selections. An added bonus was Wifi in the rooms. Heat is still controlled by the... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear KLBFan13 We are glad to hear that you were able to find value and comfort in our spacious rooms and you enjoyed your sleep. Many of our rooms heat and air conditioning are indeed controlled on a centralized computer system however we do have some rooms with individual controls. I am unsure of the rate discrepancy you have indicated... More

Ottawa, Ontario
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 23, 2013

I stayed one night while on a cross country motorcycle trip during the summer of 2013. During the trip I stayed in quite a few hotels/motels between Ottawa and Whitehorse. I was impressed with the Stonebridge. Elaine at the front desk was very welcoming, the room was spacious, clean and comfortable and reasonably priced. The restaurant was excellent. I would... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Parkedintheditch, Thanks for your great review! My team and I are delighted that you found our front desk so welcoming and that you found value in our spacious, clean rooms. Glad to hear that you were able to enjoy our Century Grill restaurant also. Thanks for staying with us and my team and I look forward to serving you... More

Fort St. John, Canada
1 review
1 of 5 stars Reviewed December 9, 2013

Lobby provides a nice entry to otherwise shoddy run-down hotel. Rooms are spartan and dreary. Elevators dirty. Wifi is spotty at best. Stay somewhere else if you get the chance, this place will only disappoint. Hotel restaurant is terrible. Of two wait staff on duty, one was terrible the other tried to cover for terribleness. Food was only food by... More

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Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear John B Thanks for staying with us and for providing some feedback. I am sorry to hear that you did not care for the decor of our rooms, which have been renovated just a couple of years ago. Our TV was indeed down, the hotel is on a satellite system and we experienced an outage from our provider. Typically... More

Golden, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 9, 2013

Was in fsj for one night, company had made the reservation, nothing fancy, but clean room, but still has dated look and feel, front desk controls heat, which means you freeze or sweat, lots of noise from the hall and closing doors. On the plus side, the beds are comfy, and you hear little noise from the Main Street outside... More

Was this review helpful? Yes
Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Darkhorse 1268 Thank you for taking the time to provide some feedback regarding your stay with us. I am glad you were able to find value in the comfort of the bed and the quietness of the hotel. In regards to the heating and cooling, most of the hotel is on a centralized computer controlled system which does have... More

Fraser Valley BC
Top Contributor
53 reviews 53 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 11, 2013

The room was clean comfy, nice staff very friendly and helpful. The main restaurant was closed for the holiday but bar service open. Our meal was pretty awful. Worse steak ever, requested medium, received a dried out tough steak. Husband ordered fish n chips, they arrived mahogany colour, not fresh or tasty, so all in all a pretty poor meal.... More

Was this review helpful? Yes 2
Mark B, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear happybctraveller, I am glad to hear that you found value in the cleanliness and comfort of your room, and that our staff were friendly and helpful. I apologize about the poor meal you received; I have reviewed your comments with our Kitchen Manager and we will continue to monitor our food quality. Any additional information that you could provide... More

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Additional Information about Stonebridge Hotel Fort St. John

Address: 9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #8 of 13 hotels in Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stonebridge Hotel Fort St. John 3*
Official Description (provided by the hotel):
The Stonebridge Hotel Fort St John is Newly Renovated and NOW OPEN! The entire hotel including suites have been recently renovated for your comfort. Choose a Kitchenette, Executive or Jacuzzi Suite. All rooms feature 42" HD LCD TVs, satellite service and free movie channels plus hard-wired, high speed and wireless internet. With your stay enjoy complimentary continental breakfast and free energized parking. We are conveniently located just off the Alaska Highway on 100th Street and ready to give you the best service and value Fort St John has to offer! ... more   less 
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