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Stonebridge Hotel Fort St. John

3.0 of 5 9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
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Stonebridge Hotel Fort St. John
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Stonebridge Hotel Fort St. John
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63 reviews from our community

Traveler rating
    22
    16
    17
    4
    4
See reviews for
6
7
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grande Cache, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

No notice that the closure of the bar and no place to sit and have breakfast (a hot breakfast isn't toast and microwavable oatmeal - which was misleading). Not sure it was worth the $170 after taxes. I even used my AMA discount.

Was this review helpful? Yes 1
Victoria, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is well located, but not well thought out. Firstly the bathrooms are poorly designed and not easy to use; the toilets are installed at odd angles and too close to the wall and counter to sit on them normally. My biggest complaint however is that there is no way to control the heat in the room; you have... More 

Was this review helpful? Yes 2
Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2014

Very weird heating system for rooms. Must call front desk to turn up or down heat. No constant temp.....Irratating as it was a prolonged stay. Breakfast......Processed everything. Anyone who says its a great buffet eats a lot of junk food!!! Restraunt, again mediocre. Waitress were very good, funny and did their best. I would stay again as overall is was... More 

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 19, 2014

Stayed on business. Very nice and professional staff. Very nice hot breakfast buffet! Was close to amenities. Dinner in restaurant was very good. Staff asked from check in how they could be of help and that if I had any questions or concerns, they were there to help.

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed November 11, 2014

Greeted by freindly staff member, Matt got us into our room quicky and explained all the amenities available. breakfast was free and delicious...cant complain with that! Shampoo quality could be a little better but over all room was clean and beds were amazing!

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Greetings Alex, Thank you for your nice comments. Our staff really enjoys reading these reviews. I am forwarding your comments regarding our Shampoo to our Brand Team. They take feedback like this and make changes based on comments from our Guests! We look forward to having you back soon. Thank you! Doug More 

Comox, British Columbia, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 10, 2014

Stonebridge is a ok hotel, the worse in the FSJ area, the bar manager Courtenay made me feel very uncomfortable, I stayed there 2 nights, and both nights I enjoyed dinner and a few drinks in the lounge. Courtenay was very rude, only talked to "Guys" she knew or wanted too, made the waitress pick up the slack when she... More 

Was this review helpful? Yes 4
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Hi Chris, I am sorry that your review shows that you were not happy with the service you received in our lounge on the night of your stay. I did have an opportunity to discuss the evenings events with my Bar Staff and I think instead of responding to your concerns directly on this site, we would be in a... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed November 3, 2014

The location is excellent and the staff is top-notch and worked hard to ensure our stay was comfortable. The beds are excellent and the large TV and countless channels & a huge plus. Thanks Lindsay & Melissa!

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Greetings Simon, Thank you for your nice words about our great staff at the Front Desk, I will be sharing your comments with them today. It always brings a smile to their faces when they see such kind words from our great guests. We look forward to your return! Thank you! Doug More 

Fort St. John, Canada
1 review
5 of 5 stars Reviewed November 3, 2014

Frequent this hotel often. I generally arrive in the morning but I sometimes don't make it in time for breakfast. If I let them know this the case, they'll put a breakfast plate aside for me. Also looking forward to a new restaurant opening in the spring. Front desk staff are great, they like to go out of their way... More 

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Hi Elan, Thank you for your nice review. I will be sharing the comments with the staff at the Hotel and I can tell you they enjoy hearing feedback from our Guests! We look forward to having you back soon! Thank you! Doug More 

Nl
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

Our stay here was beyond excellent .. We have pets and our pets were welcomed. Our room was very clean. The housekeeping services were wonderful. The front desk staff were amazing. A great greeting at check in and a heart felt goodbye at check out. The manager Doug was very helpful. I've stayed at many hotels and this by far... More 

Was this review helpful? Yes 1
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Thank you so much for your nice review. It really makes my day when I can share comments like this with my team. They work very hard and when they see these nice reviews it is very rewarding for them. We look forward to having you back soon! Doug More 

Calgary, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2014

Not a pleasant stay. Sheets smelled stale like it was not washed properly or had been in a stale Chinese restaurant. Not even a single picture on the walls to try and mask the horrible prison like wall colour and feel in the room. Ironing board was dirty, I would rather wear wrinkles than put my shirt on it. Which... More 

Was this review helpful? Yes 4
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Greetings, This review certainly does not sound like our property, All of our rooms have pictures and plenty of electrical outlets. Please give me a call so we can discuss and verify your stay, Obviously if your room was not satisfactory I would like the opportunity to discuss it with you and make it right. Thank you! Doug More 

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Additional Information about Stonebridge Hotel Fort St. John

Address: 9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stonebridge Hotel Fort St. John 3*
Number of rooms: 127
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