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All 14 Fort St. John hotels

Stonebridge Hotel Fort St. John

3.0 of 5 Hotel   |   9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
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Stonebridge Hotel Fort St. John
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Ranked #6 of 14 Hotels in Fort St. John
A recent review
5 of 5 stars reviewed 5 days ago
FrankNCarpenter Eureka, California
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53 reviews from our community

Traveler rating
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    15
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eureka, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

The girlfriend and I recently stayed at the Stonebridge while passing through Fort St John on our way up The Alaska Highway. Our king room had more space than we needed, a hotel bed that felt like sleeping on a cloud, more satellite tv channels than we could watch, and we had a hearty free breakfast in their restaurant. City... More

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1 review
5 of 5 stars Reviewed 1 week ago

had a time in Fort St. John! the pub had decent food, but the bartendress cortney was super friendly and a lot of fun! get the nachos if your hungry. rooms are clean, breakfast is good good. I have never had better bacon in my life.

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Vancouver, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped by for a night for a work trip, got in late, but room was very clean and large. Night staff was not particularly friendly, but did the job. Comfy bed, a average breakfast in the morning. All in all, a good stay.

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SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Hi Zoe, First of all, I apologize that my night Front Desk Clerk was not friendly at check in, rest assured that I will be following up on this. Our staff works very hard at providing outstanding hospitality to all of our guests and I certain need to hear when we have missed that. I hope that you come back... More

Camrose AB
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice comfortable place to stay, clean rooms, excellent breakfast buffet. Convenient location and within walking distance to downtown business and restaurants. Staff seem friendly, workout facilities and wifi are offered as well.Would definitely stay here again.

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SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Hi Tim, Thank you so much for taking the time to write a review for our property. We check Trip Advisor every day and we use these reviews as a tool to train and motivate our staff and to improve our Guest Experience. We look forward to having you back. Sincerely, Doug More

Cranbrook, Canada
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

The staff are really friendly and professional, the buidling generally clean and well maintained. The seats in the mediocre restaurant are in shocking condition. To my astonishment my kitchenette did not have a wine drill, I then went downstairs and there were none at front desk and the bar also had none as all they servie is screw cap wine... More

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SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Hi Michael, Thank you for your feedback. I am sorry that we did not have a wine drill in your room. After reading your review we went and purchased these for all of our kitchen rooms. And just to follow up on your air quality concerns, we are in the process of converting to a non smoking property. In the... More

Airdrie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I would just like to write a quick note and compliment Andrea on her impeccable customer service. I have been speaking with her a few times this past week in either booking rooms or trying to track down receipts for the past month. She has been extremely helpful and very courteous. It’s too often that we receive complaints when things... More

Was this review helpful? Yes 1
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Kim, Thank you so much for your kind words. Andrea is the best of the best and we agree with you completely. We have big plans for Andrea's career and we are very happy that she made your stay! Thank you! Doug More

Jarvis Bay
2 reviews
2 of 5 stars Reviewed August 30, 2014

The outside of the hotel looks new and impressive, but the inside is far different, it seems modern enough, and no nasty smells, but the place is dirty, lack of enough employees, is what it seems. Lobby, hallways, elevators all do not get enough attention in the cleaning department, restaurant should be completely renovated, as it is old style seating... More

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SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Greetings Brice, Thank you for your comments. I do have some great news, our Century Bar and Grill is about to undergo a transformation and improvement plan. And in regards to a Management change, sometimes that is what we have to do. We have a fresh Management Team now on site with a great plan for the property. We look... More

Whitehorse, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 28, 2014

Room was nice and clean and comfortable but with no AC it was 30C and made for a poor sleep. There was a fan but the window only opened a bit so there was minimal cooling going on. It was to have the dog in the room but we had to go through the entire hotel to get to the... More

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Good Afternoon, Thank you for taking the time to write a review. We very much look for guest feedback so that we can take action and take care of any issues. I promise that your comments will be part of our daily process to improve at all levels on the property. Sincerely, Doug More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 24, 2014 via mobile

The front desk staff, namely Jennna, made my stay at The Stonebridge a very pleasant experience. Her bubbly personality and excellent attitude was a breath of fresh air while staying in Fort St. John. Thanks Jenna.

Was this review helpful? Yes 4
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Guest, Thank you for your comments about Jenna, she is a great person to have on our team and she does a great job! She will be pleased when I share this review with her. Have a great day! Doug More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 21, 2014 via mobile

Both Courtney in the bar and Andrea on the front desk have made up for the lack luster condition of the hotel they are both very friendly and accommodating to try ensure that your stay is comfortable. If it wasn't for these two girls and the rest of the staff I would not consider staying at this hotel

Was this review helpful? Yes 1
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Jesse, Thank you for your kind comments about our staff here at the Stonebridge Hotel. Your comments in regards to the condition of the property are certainly very important to hear as well and we have great plans for the Stonebridge in the future. We look forward to a return visit so that you can see how much we listen... More

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Additional Information about Stonebridge Hotel Fort St. John

Address: 9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stonebridge Hotel Fort St. John 3*
Number of rooms: 127
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