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All 14 Fort St. John hotels

Stonebridge Hotel Fort St. John

3.0 of 5 Hotel   |   9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
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Ranked #6 of 14 Hotels in Fort St. John
A recent review
5 of 5 stars reviewed 3 weeks ago
Kim B Airdrie, Canada
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48 reviews from our community

Traveler rating
    15
    14
    14
    3
    2
See reviews for
5
6
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Airdrie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I would just like to write a quick note and compliment Andrea on her impeccable customer service. I have been speaking with her a few times this past week in either booking rooms or trying to track down receipts for the past month. She has been extremely helpful and very courteous. It’s too often that we receive complaints when things... More

Was this review helpful? Yes 1
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Kim, Thank you so much for your kind words. Andrea is the best of the best and we agree with you completely. We have big plans for Andrea's career and we are very happy that she made your stay! Thank you! Doug More

Jarvis Bay
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The outside of the hotel looks new and impressive, but the inside is far different, it seems modern enough, and no nasty smells, but the place is dirty, lack of enough employees, is what it seems. Lobby, hallways, elevators all do not get enough attention in the cleaning department, restaurant should be completely renovated, as it is old style seating... More

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Greetings Brice, Thank you for your comments. I do have some great news, our Century Bar and Grill is about to undergo a transformation and improvement plan. And in regards to a Management change, sometimes that is what we have to do. We have a fresh Management Team now on site with a great plan for the property. We look... More

Whitehorse, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was nice and clean and comfortable but with no AC it was 30C and made for a poor sleep. There was a fan but the window only opened a bit so there was minimal cooling going on. It was to have the dog in the room but we had to go through the entire hotel to get to the... More

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Good Afternoon, Thank you for taking the time to write a review. We very much look for guest feedback so that we can take action and take care of any issues. I promise that your comments will be part of our daily process to improve at all levels on the property. Sincerely, Doug More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The front desk staff, namely Jennna, made my stay at The Stonebridge a very pleasant experience. Her bubbly personality and excellent attitude was a breath of fresh air while staying in Fort St. John. Thanks Jenna.

Was this review helpful? Yes 4
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Guest, Thank you for your comments about Jenna, she is a great person to have on our team and she does a great job! She will be pleased when I share this review with her. Have a great day! Doug More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Both Courtney in the bar and Andrea on the front desk have made up for the lack luster condition of the hotel they are both very friendly and accommodating to try ensure that your stay is comfortable. If it wasn't for these two girls and the rest of the staff I would not consider staying at this hotel

Was this review helpful? Yes 1
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Jesse, Thank you for your kind comments about our staff here at the Stonebridge Hotel. Your comments in regards to the condition of the property are certainly very important to hear as well and we have great plans for the Stonebridge in the future. We look forward to a return visit so that you can see how much we listen... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

It's my local water hole. Great place to relax and knock back a few. Cortney is usually my sever and she is the best! They serve great food and the best wings in town:-). Always sports on the tube. And the girls make sure my glass is always full.

Was this review helpful? Yes 4
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Greetings, Thank you so much for the kind review and especially your comments about Courtney, She is a great member of our team and we appreciate hearing from you about her! And yes the wings are good as well! Every Wednesday Nigh! Thanks Again! Doug More

Prince
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

We stayed 2 nights while my wife interviewed for a position at the new hospital. The room was nice and quiet and very clean. We loved the coffee maker and we received 2 free breakfast buffets which were really good (except the eggs). The staff was very nice and the reservation was all in order.

Was this review helpful? Yes 4
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Hello Bob, Thank you for your very nice review. I appreciate your comments and have shared them with my staff. I talked to our Chef about your comments in regards to the eggs. The team here works very hard to satisfy every guest and we appreciate your feedback. I am glad that you enjoyed your stay overall and we look... More

1 review
2 of 5 stars Reviewed July 13, 2014 via mobile

The older rooms (in tower) have no AC. My thermostat was reading almost 40 degrees when I arrived in my room. They had a 1944 POS fan in the room. Also everything closes at 11pm on a Saturday night ? ... No bar/ lounge . Not going back.

Was this review helpful? Yes
SBGeneralManager, Manager at Stonebridge Hotel Fort St. John, responded to this review

Dear Lyle, Thank you for taking the time to write a review regarding your stay at the Stonebridge Hotel this past week. This was a really trying week for all of the Hotels in our small town as we had record breaking high temperatures all week. I can completely relate as even at my home it was not comfortable. I... More

Fort st john
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014 via mobile

I always goto century bar and grill for supper and Janessa is usually my server. She does an awesome job in making customers feel as if their eating at home! Even though it can be very busy at times Janessa is always fast paced and always trying to keep the customers happy! Thank you for the great service I'm definately... More

Was this review helpful? Yes 3
SBGeneralManager, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Mike, Thank you for your kind review and compliments. Courtney is a superstar here and she is a great member of our team! We are very luck at this property, we have great employees and we have great customers like yourself! Best Regards, Doug General Manager More

Fort st john
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

I go to the century bar and grill regularly and Courtney has always giving me excellent service very nice and friendly she came off as a professional at her job I work in the patch so I'm always in different towns and restaurants and Courtney was by far the best server I have had in a long time I will... More

Was this review helpful? Yes 3
SBGeneralManager, General Manager at Stonebridge Hotel Fort St. John, responded to this review

Alan, Thank you for your nice review and your comments regarding Courtney. Courtney is a great team member and her customers love her. We are proud to have her on our team! I will pass you comments along to Courtney as I know that this review will make her day! Thank you! Doug General Manager More

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Additional Information about Stonebridge Hotel Fort St. John

Address: 9223-100th Street, Fort St. John, British Columbia V1J 3X3, Canada
Phone Number:
Location: Canada > British Columbia > Fort St. John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stonebridge Hotel Fort St. John 3*
Number of rooms: 127
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