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All 43 Golden accommodations

Palliser Lodge

3.0 of 5 Lodge   |   1420 Palliser Lodge Trail, Golden, British Columbia V0A 1H0, Canada
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Palliser Lodge
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64%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
kirbykx salisbury
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75 people have reviewed this hotel

Traveler rating
    29
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    10
    13
    4
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26
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
salisbury
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one week in early April the condo was very clean in the important areas but if you had to go behind the settee or beds to retrieve something, it was a bit dusty. I did comment on this to the receptionist and they very much listened to me and said that they would ask housekeeping to... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Hello Kirbyxx, Thank you for taking to time to share this wonderful review with us! I am thrilled to hear you were able to take full advantage of the resort, its views and amenities including your private hot tub. I must admit, it does not get better than sitting in the hot tub, enjoying a cold beverage and getting lost... More

Praires
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here with a friend for two nights. Got to the room and it was beautiful, 2 separate bedrooms each with their own bathroom, and a big deck with a hot tub on it. Enjoying our vacation we stayed up until 4 am just to have the room across the hall from us start the renovations at 8:30am. And it... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Hello, Thank you for sharing your experience from your stay at our Palliser Lodge with us. We appreciate the feedback as I always helps us grow. Firstly, I would like to offer you my sincerest apologies for the inconveniences you experienced with the work being done during your stay. I have since followed up with the contractor to ensure this... More

Lac du Bonnet, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

Pros: Location, location location to the ski hill was excellent. Kitchen was clean and very functional. Heated floors throughout were really nice Ski lock up worked great Indoor parking was also good Cons: Showers were COLD and MTCE didn't know how to fix the problem so my hubby made adjustments with the mixing valve. Check in was slow and sucked.... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear Jenni, Thank you for sharing your first review with us. We appreciate the feedback. First off, please accept my apologies for the inconveniences mentioned. I have followed up with the property manager for the lodge regarding the water issues - we are working on a solution. In regards to check in, we guarantee check in at 4PM. Is it... More

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

Great location (truly ski in/ski out), great large condo's but the cleaning and maintenance team need to up their standards. Don't expect to have half the light bulbs missing and the condo in need of a good clean. Disappointing as could have been excellent.

Was this review helpful? Yes 1
Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear TripAdvisor Member, Thank you for sharing your first review with us. Please accept my sincerest apologies for the shortfalls and oversights in your room. I have followed up with our Maintenance and Housekeeping Departments. Please contact me directly at timc@bellstar.ca as I would like to get further information from you. Yours in hospitality, Timothy Charron More

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my first time at Kicking Horse. I travel with a group of skiers from New York a few times a year. We usually hit Whistler if we are going to Canada but heard great things about Kicking Horse and Revelstoke so we decided to fly in to Calgary this time. I suggest renting a big SUV as we... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear Will, Thank you very much for sharing your stellar review of our Palliser Lodge. I am thrilled to hear your first trip to Kicking Horse was outstanding. I will be sure to share your comments with our team. I must agree, it really doesn't get better! The views, location and private hot tubs are the perfect backdrop unforgettable experience.... More

Calgary Alberta
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Suite was not clean (dust bunnies, stove covered in smeared grease) and it appeared no dishes were present, but the they were left in the dishwasher. Some of the dishes in the dishwasher were not even properly cleaned and we had to wash a few of them. The dishes should have been put away and their cleanliness tended to. The... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear Marabear, We appreciate you taking the time to share your comments from your recent stay with us at the Palliser Lodge. Please accept my personal apologies for the housekeeping shortfalls in your suite, this is absolutely unacceptable and I will be following up with the appropriate team members. I am very happy to hear you enjoyed the private hot... More

Quebec City, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2014

We stayed at the Paliliser Lodge from February the 27th to March the 2nd for 4 nights in unit 406, a 2 bedroom unit. We had rented there 2 years before in unit 401, a one bedroom + loft, wich we had enjoyed. Apart a few scratches and food and/or beverage on the walls, the unit was very nice, with... More

Was this review helpful? Yes 1
Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Bonjour Les Fortins, Thank you for sharing your experience with the TripAdvisor Community. Feedback such as this only helps us improve our operation and grow - we appreciate it. I would like to apologize for the multiple issues that caused your family lack of sleep. I know how frustrating this can be before and after a big day on the... More

Edmonton, Alberta, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 13, 2014

The room was clean and well taken care of. The TV was about 15 inches and was old. I did not find the king size bed comfortable, but that might be a matter of personal preference. There is no hotel staff in this hotel. When you check in its at the Glacier Lodge. That would have been nice to know... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear Vanessa, Thank you very much for sharing your experience with us, we appreciate you taking the time. In regards to check in, this is stated on the confirmation and eConcierge emails, however I will make sure this is more clear with our agents when making reservations and will communicate this to our wholesalers as well. We are currently working... More

Nelson, Canada
1 review
5 of 5 stars Reviewed March 9, 2014

Ive been coming to the hill for years, Kicking horse is a great mountain. I sometimes stay with friends, I sometimes stay at the hill. First time staying at the Palliser Lodge, its nice to be able to park my truck underground and leave it there for the duration of my stay. Bought groceries in town, loved the full kitchen... More

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Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear Hamish M, Thank you very much for taking the time to share your experience at The Palliser Lodge with the TripAdvisor community. I am thrilled to hear you had an exceptional Stay | with Bellstar at Kicking Horse. I am happy to share we are currently working on a TV refurbishment for our suites at The Palliser. Thanks for... More

Cranbrook, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

Second time for us at this accommodation group's location. Cordially greeted by resort staff and apprised of all amenities. Suite was received in very clean and serviceable condition. Skiing was excellent! An issue with frozen plumbing caused some inconvenience regarding water supply - accommodation Manager proved amenable to discussing / negotiating satisfactory recompense. We like this lodge and this location... More

Was this review helpful? Yes 1
Timothy C, Hotel Manager at Palliser Lodge, responded to this review

Dear Roger, Thank you very much for taking the time to share your experience with the TripAdvisor community. We greatly appreciate the feedback! Although the water leak situation was an unfortunately one, I am very happy to hear we were able to resolve it to your satisfaction.Thank you for your helpful tips regarding check in! We can't wait to welcome... More

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Additional Information about Palliser Lodge

Also Known As:
Palliser Hotel
Palliser Hotel Golden
Address: 1420 Palliser Lodge Trail, Golden, British Columbia V0A 1H0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Golden
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #23 of 43 Specialty lodging in Golden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palliser Lodge 3*
Official Description (provided by the hotel):
Opened in 2006, the Palliser Lodge is well situated in one of the area’s premier locations, boasting spectacular views of the Rocky Mountains and ski slope activities. The Lodge, just walking distance to the Gondola base at Kicking Horse Mountain, ensures quiet enjoyment while maintaining the convenience of ski-in/ski-out access to the mountain. Other features include: private hot tubs, full kitchens, exercise room and underground parking. ... more   less 
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