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Best Western PLUS Mission City Lodge

2.5 of 5 32281 Lougheed Hwy., Mission, British Columbia V2V1A3, Canada
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Certificate of Excellence 2014
Best Western PLUS Mission City Lodge
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Best Western PLUS Mission City Lodge
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87 reviews from our community

Traveler rating
    30
    35
    12
    6
    4
See reviews for
26
23
9
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
  • All months
    (87)
  • Mar-May only
    (13)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (12)
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Mount Vernon WA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff was awesome. Helped us with location of restaurants (Mission Springs Brewery is a 10), late check out after fishing the Fraser out of Chilliwack, and directions to Westminster Abby. Road noise on south side of hotel meant couldn't open window at night and that meant noisy room air conditioner turning on and off all night. Breakfast egg w/ muffin... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Mission B, Director of Sales at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, Thank you for for your review and for choosing Best Western PLUS Mission City Lodge for your recent stay in Mission. On behalf of our entire team, I would like to thank you for your kind words. We apologize for the noise which kept you awake at night. We appreciate your business and hope that you will call... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Just a regular hotel. Roomy. Had fridge and microwave (which I didn't use) Card opened doors easily. Pool was refreshing. Girls in the restaurant were attentive. All good. I'lll look forward to receiving my forgotten cap in the mail. Re: Problem with writing a review - If characters are to be counted, why do you not have a counter?

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Mission B, Director of Sales at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, Thank you for choosing Best Western PLUS Mission City Lodge for your recent stay in Mission. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

kelowna, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for four nights at the hotel on a business trip, hotel room was very conformable and clean. enjoyed a great breakfast every morning in the breakfast bar and had dinner in the bar and grill every night, great food and friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Mission B, Director of Sales at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, Thank you for taking the time to recommend our hotel and share your review via TripAdvisor. We are very pleased to hear that you enjoyed your stay with us. I hope we can welcome you again. Warm regards, Carmen Kanapathy More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Best Western is fairly average across their services - rooms are an average size with some furniture looking newer and other pieces looking tired. The air conditioning works but is quite loud. The cleaning is 'ok' - although you have to remind them sometimes to clean the room / provide extra things like toilet paper! All the rooms I've... More

Was this review helpful? Yes 1
BW Mission B, Front Office Manager at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, Thank you for your review and choosing to stay with us. Allow us to apologize if our level of service did not exceed your expectations during your stay. Hotel renovations are currently underway and we are working to ensure each guest has a memorable experience. We hope to have the opportunity to welcome you back to see our... More

Victoria Capital Regional District, Canada
Top Contributor
124 reviews 124 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not sure this should be advertised as a plus in the Best Western tradition. Room was adequate. The breakfast bar was as expected, but what a disappointment after the restaurant attached does not open for breakfast. Worth paying a bit extra for a real breakfast. Not much choice in hotels in Mission, so we keep going back. The location works... More

Was this review helpful? Yes
BW Mission B, Front Office Manager at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, Let me start by thanking you for choosing to stay with us and sharing your honest feedback. We apologize for not meeting our expectations for the breakfast bar. We are continuously working on the menu and logistics to make it better. I hope on your next stay, the breakfast will be better. We are also currently in the... More

Agassiz, Canada
1 review
2 of 5 stars Reviewed September 11, 2014

Just a very average place to go. There was pubic hair around the bathtub, no bathrobe, the gym/pool closed at 11:00 pm, the staff did not know anything about the services they offer. The carpet was gross and stinky, the room was filled with a terrible smell as you walked-in. Very average "cantina" style breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Mission B, Front Office Manager at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, We are very sorry your stay was not up to our standards. This is not the level of housekeeping service that our loyal guests have come to expect from our hotel, and does not reflect the strong reputation we have built over the years. When we fall short of our promise we appreciate the opportunity to serve you... More

mission, Canada
1 review
5 of 5 stars Reviewed September 11, 2014

I've stayed at this hotel before, and I will again. Great location and building. Enjoyed the area as it is easy to walk to different retailers and restaurants. First time that I experienced a problem, and was dealt with room for improvement in that area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Mission B, Front Office Manager at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, On the behalf off all my colleagues, thank you for having given us a minute of your time, and for having appreciated our hotel! We are glad you have enjoyed your stay. Kind regards, Carmen Kanapathy More

North Vancouver, Canada
1 review
5 of 5 stars Reviewed September 1, 2014

Stayed at this Best Western Hotel as we were at a wedding in Mission and did not want to drive home afterwards. Very helpful staff as let us check in early. Room was very clean and quiet considering it is on quite a busy road. Enjoyed the breakfast too.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW Mission B, Director of Sales at Best Western PLUS Mission City Lodge, responded to this review

Dear Guest, We truly appreciate you taking the time to recommend our hotel and share your review via TripAdvisor. We are glad you had an excellent stay at the Best Western PLUS Mission City Lodge and enjoyed our convenient location, friendly service and value of the hotel itself. We thank you again for recommending our hotel and look forward to... More

Courtenay, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

I found the beds and pillows to be super comfortable. Could have stayed in bed all day. The staff were very courteous, friendly and helpful. The breakfast room was bright and clean. I would have liked to see some gluten free options available, but there was a good variety of fruits, yogurt, juices and quite good coffee.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW Mission B, Front Office Manager at Best Western PLUS Mission City Lodge, responded to this review

Dear guest, Thank you for taking the time to share your experience with us! I'm pleased to learn that the facilities and services within the hotel were able to meet your expectations! We do hope that we will have the opportunity to welcome you back whenever your travel plans include Mission! Have a great day! More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

Giving a shout out to **Superstar Angela** who bent over backwards to try to find us another hotel nearby when Expedia messed up our booking. When I booked the room, there were only 2 suites left so it came as no surprise that nothing was available once we found out about the error. Sure, I was "booking" mad, (wrong website,... More

Was this review helpful? Yes 1
BW Mission B, Front Office Manager at Best Western PLUS Mission City Lodge, responded to this review

Dear guest, Thank you for your review of our hotel, we are really sorry for the mix up with your booking, this should not have happened. I am glad that we were able to find a solution when you arrived and managed to get you looked after elsewhere. We look forward to welcoming you to Best Western PLUS Mission City... More

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Additional Information about Best Western PLUS Mission City Lodge

Address: 32281 Lougheed Hwy., Mission, British Columbia V2V1A3, Canada
Phone Number:
Location: Canada > British Columbia > Mission
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western PLUS Mission City Lodge 2.5*
Number of rooms: 80
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Also Known As:
Best Western Mission
Mission Best Western

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