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Prestige Inn Nelson

1301 Front Street, Nelson, British Columbia V1L 4C5, Canada
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Prestige Inn Nelson
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Ranked #8 of 9 Hotels in Nelson
A recent review
5 of 5 stars reviewed 2 days ago
Rae K Nelson, BC, Canada
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95 reviews from our community

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38
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nelson, BC, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Came to Nelson to check out the Selkirk College Music program with our son. This hotel had the best rate in it's category. Our room had a wonderful view of the lake, and truly the best hotel pillows we've ever encountered. Staff were very helpful. Recommend highly. Will stay again next time we're in Nelson.

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Nelson, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There are two places to stay at the same hotel. One location isabout a 15 min walk or 5 min drive to the other where the amenities are located. Be sure to ask for the location with the restaurant or be prepared to travel there for amenities.

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Was this review helpful? Yes 1
Wendy L, Manager at Prestige Inn Nelson, responded to this review

Thank you for providing your feedback. Please accept my apologies for any confusion that occurred regarding which property your reservation was made with. There are two Prestige properties in Nelson, the full service Prestige Lakeside Resort and the charming Prestige Inn. Guests who make reservations at the inn are able to access all of the amenities at the resort during... More 

Vernon, British Columbia, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I would love to give this hotel a higher rating, but having a train fly by horn blazing at 1am every night is a bit of a deal breaker to me. The staff are nice, the rooms are nice and clean. The price was right. I was very happy upon arriving. Some people complain about the parking. I can see... More 

Was this review helpful? Yes 1
Wendy L, Manager at Prestige Inn Nelson, responded to this review

Thank you for taking the time to provide us with your comments. Guest feedback is encouraged and always appreciated whether positive or constructive. I would like to offer my sincere apologies for any inconvenience you may have been caused as a result of the trains that pass by the inn. Nelson is a city known for its history, which includes... More 

Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We got a good deal on this hotel through a third party site; not even my boyfriend's govt disc could come close. The room was nice as were staff. The hotel was walking distance to downtown and has a large grocery store and Walmart nearby as well. The cons were no continental breakfast if you didn't pay full price, a... More 

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Nelson, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

Very nice breakfast and wonderful service ( A woman at the hotel desk was willing to send my jacket which i left behind to me, back in Japan!!). I could have $10 vouchers for each breakfast at the Prestige Inn on the lake. The restaurant there is WEST COAST GRILL, not Ric's Grill any more. Ric's reputation was not so... More 

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PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for your wonderful review. I’m happy to hear you enjoyed breakfast at West Coast Grill in our sister property, Prestige Lakeside Resort. We hope to welcome you back to Nelson on your next visit! Candace West Marketing Coordinator More 

Calgary, Canada
2 reviews
4 of 5 stars Reviewed February 5, 2015

A nice hotel although showing its age. Formerly the Viking Hotel but now associated with Prestige chain. The rooms were clean and quiet despite the railway line running directly past the rear of the hotel. The staff was pleasant and efficient. Getting in and out of the parking lot has always been an interesting exercise but then Nelson is a... More 

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PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for your review. I am pleased to hear you received the friendly, efficient service we strive to provide to our guests. I will be sure to pass your compliments along. We hope to see you back in Nelson again soon! Candace West Marketing Coordinator More 

Blackfalds, Canada
1 review
2 of 5 stars Reviewed January 19, 2015

Won't have to worry about going back. Parking is awful if you are later in the evening then your choice is at the mall or a dirt patch that would be pretty difficult if not in a truck. Paper thin walls, they did warn about the train at check in but that's a bit late if you know nothing beforehand.... More 

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PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for sharing your comments. Guest feedback is always encouraged and appreciated. I would like to offer my sincere apologies for any inconvenience you may have been caused as a result of the trains that pass by the Inn. We continue to work towards sound reduction initiatives, having recently replaced the old single pane patio doors. We hope to... More 

Seattle, United States
1 review
1 of 5 stars Reviewed January 19, 2015

Terrible experience!!!!!! Loud in the hallways and footsteps upstairs. Couldn't sleep. Train loudly horns at 2 AM right outside the room. No one working at the front desk upon checkout time. Worst hotel experience I've ever had!!!

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Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for taking the time to share your feedback. I am disappointed we were unable to meet your expectations and please accept my apologies for any inconvenience you may have been caused. I have shared your review with the team in Nelson. We do hope you will reconsider the Prestige Inn in the future. Candace West Marketing Coordinator More 

Medical Lake, United States
1 review
3 of 5 stars Reviewed January 17, 2015

It was in a great location but the train at 2 AM right by the door was a little loud. The floor in the room felt like it was moving. The people above us we could hear them walking on the floor. But the rest of the stay was great and the people very helpful. The bed was the best... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for your review. I am pleased to hear you received the helpful, accommodating service we strive to provide to each of our guests and enjoyed the comfortable beds. We hope to see you back in Nelson again soon! Candace West Marketing Coordinator More 

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 9, 2015

Our room had pretty view overlooking lake with a small balcony. Yes, train passes close by but it's not constant. Wonderful, polite and helpful staff. Would stay again for an overnight but not extended period as room was tight. Delicious breakfast too. Lovely town in the mountains

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for sharing your review. I am happy to hear you experienced the polite and helpful service we strive to provide to our guests. We hope to see you back in Nelson again soon! Candace West Marketing Coordinator More 

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