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Prestige Inn Nelson

1301 Front Street, Nelson, British Columbia V1L 4C5, Canada
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Prestige Inn Nelson
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107 Reviews from our TripAdvisor Community

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Traveler rating
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    13
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (107)
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    (23)
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West Kelowna, Canada
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed there for 4 nights. Was there for work puposes. They said you should check in before 4 pm. I arrived there at 4 pm and my room wasnt ready. Had to wait another hour. The fellow at front desk didn't seem to care. So I ended up sitting in my car for an hour waiting for my room... More 

Was this review helpful? Yes 1
PrestigeHotels, Manager at Prestige Inn Nelson, responded to this review

Guest feedback is always valued, thank you for taking the time to share your review. I am disappointed to read about your recent experience and apologize for any inconvenience you may have been caused. I have sent you a private message in hopes of connecting with you to discuss the details of your stay further. We hope to have the... More 

Cranbrook
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean hotel, excellent bed, I also had a room with fridge, stove top and microwave, great for multi day business trip. YES the train tracks are right beside the hotel and trains make noise, the management will tell you that right away so no surprises here, wear earplugs if the one train bothers your sleep so. I was also there... More 

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for your wonderful review. I am pleased to hear you enjoyed the room’s amenities and had a restful sleep. We look forward to welcoming you back to Nelson on your next visit! Candace West Marketing Coordinator More 

British Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The inn was in a beautiful setting overlooking Kootenay lake. The overall impression of the room was very nice however the room was so noisy like a elephant walking overhead. The noise went all night long. The transfer of noise in the hallways sounded like you had no door. The restaurant was awful. A very poor experience.

Was this review helpful? Yes 1
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for posting your comments. Please accept my apologies for not meeting your expectations. Know that we continue to work on sound reduction initiatives as our guests’ comfort and enjoyment is a top priority. We do hope you will reconsider Prestige Inn Nelson as a destination in the future. Candace West Marketing Coordinator More 

Travelers are raving about these Nelson hotels

Winnipeg, Canada
1 review
4 of 5 stars Reviewed June 28, 2015

Hotel is in an very good location, quiet with excellent views and a great walking path by the lake. Staff were very courteous. Hotel was clean and my room was clean and comfortable. Received a voucher which paid for almost all of my excellent breakfast which I enjoyed while watching sailboats on the lake. I have stayed in many hotels... More 

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for your wonderful review. I am pleased to hear you enjoyed the spectacular views and took advantage of using the breakfast voucher at our sister property, Prestige Lakeside Resort. We look forward to welcoming you back to Nelson on your next visit! Candace West Marketing Coordinator More 

Hobart, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 27, 2015

I had booked it from overseas but did look at various ratings not just on TA either. The main issue is the noise as we were on the 3rd floor there is no patio's unlike the 1st & 2nd only a small window that can be opened but it was very warm so had to have the A/C on. The... More 

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for taking the time to share your review, we appreciate all feedback whether positive or constructive. I am disappointed to read about your experience and apologize for any inconvenience you may have been caused. We have recently replaced the single pane patio doors and continue to work on sound reduction initiatives. I have shared your comments with the... More 

cranbrook, Canada
1 review
3 of 5 stars Reviewed June 8, 2015

We booked a balcony room and had a beautiful lake view. A small room that tried to provide currently accepted amenities. It had a fridge, but it had no shelves and was stuffed under the desk making access difficult, plus when we arrived the door was open so we weren't sure if it even worked. It did but had to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for taking the time to post your review. I am pleased to hear you enjoyed the beautiful lake views from your balcony and received "excellent" value. We look forward to welcoming you back on your next visit. Candace West Marketing Coordinator More 

Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2015

The guest room and hotel staff were very pleasant. The reason for the average rating is because of the building as a whole. It is an older building which is okay but at the price point it is at it seems to be expensive. The air conditioner in the room is also extremely loud and you can clearly hear people... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for sharing your review. It’s great to hear your received the pleasant service the team takes pride in delivering. However, it is disappointing to read you didn’t receive the value expected. We do hope you will consider Prestige Inn Nelson as a destination in the future. Candace West Marketing Coordinator More 

Chattaroy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

Nice rooms and hotel, close to downtown. Room was spacious, and had a good view of the lake. Small Window partially taken up by AC unit. Good value compared to several other hotels (about half). Nelson is a small town, so it was only a 2-3 minute drive to the walking district (baker/Victoria streets). Close to safeway for snacks Hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Wendy L, Manager at Prestige Inn Nelson, responded to this review

We value your feedback and appreciate you taking the time to complete our survey. We are glad to know that you were satisfied with the hotel overall and we look forward to hosting your next visit. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 11, 2015

First off let me say that we have stayed at all the hotels in the Prestige line and know what to expect from these hotels, this one is not up to the standard we are accustomed to. We book thinking we were staying at the Prestige hotel on the lake where we have stayed several times previously. We booked our... More 

Was this review helpful? Yes 1
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Guest feedback is encouraged and valued, thank you for taking the time to post your review. Please accept my apologies for any inconvenience you may have experienced due to elevated noise levels. Our guests’ comfort and enjoyment are always top priority and we continue to work on sound reduction initiatives. I am pleased you received the friendly, helpful service our... More 

Calgary, Canada
1 review
2 of 5 stars Reviewed April 28, 2015

Hotel is not well marked ... good thing we had GPS ... and lobby very difficult to find and very small. Guy at the front desk was busy chatting up another guy so we had to wait to get registered. No elevator. Parking for oversized vehicles is not great. You get a credit voucher for breakfast at a different hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PrestigeHotels, Marketing Coordinator at Prestige Inn Nelson, responded to this review

Thank you for your review. Please accept my apologies for any inconvenience you may have been caused during your recent stay. We do hope to have the opportunity to host your next visit and restore your confidence in our charming inn. Candace West Marketing Coordinator More 

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