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All 9 Nelson hotels

BEST WESTERN PLUS Baker Street Inn & Convention Centre

3.0 of 5 Hotel   |   153 Baker Street, Nelson, British Columbia V1L4H1, Canada
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88%
Ranked #3 of 9 Hotels in Nelson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Joyce D Chilliwack, Canada
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253 reviews from our community

Traveler rating
    139
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    29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
Chilliwack, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was attractive and fits in well with the atmosphere in Nelson. I found it a bit overpriced and had no free breakfast. The adjacent restaurant was a little disappointing. The room itself was clean and comfortable. My husband did have some allergy problems but don't know what caused them.

Review collected in partnership with Best Western

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was smaller than we had anticipated but extremely clean and comfortable. Service was excellent. The restaurant was great but disappointed that the breakfast was not included in the cost of the room. The bed could have been softer but we managed for one night.

Review collected in partnership with Best Western

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Lethbridge, Canada
Top Contributor
77 reviews 77 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 5th annual BC Ghost Towns Tour, NELSON(2), CASTLEGAR DOUKHABOR Museum, New Denver, Sandon, Salmo Valley, Kaslo, & Ainsworth Hot Springs was phenominal as usual, & of course the great friendly service at the Baker St. Inn & their restaurant was one of the highlights. Hoping to stay again in 2015, as our clientele love this property.

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Thank you Stephen. Your group is always wonderful to deal with and we look forward to continuing to serve your tour clientele for years to come. We appreciate the positive feedback. More

Thornhill, Ontario, Canada
1 review
4 of 5 stars Reviewed 1 week ago

clean, comfortable, cost effective, and close to everything in Nelson .... staff was very friendly and helpful .... restaurant has a tasty brunch at a good price.... the bed was very comfortable and it is located in a quiet part of nelson.... great view of the mountains and the lake ....

Review collected in partnership with Best Western

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

This is all great to hear. You must have stayed on a Saturday if you were here to experience our famous Sunday Brunch. We are happy that you enjoyed everything. We hope to have you back again real soon. More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a central location, the beds are comfy, the front desk staff are friendly, the noise is at a minimum, it's clean, and the water pressure in the suites is great. What more could a person ask for? I would definitely return to Nelson and stay at this hotel again. No complaints.

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Your review says it all. Straight and to the point. What more could you ask for? I feel the same way. Thanks for saying so and we hope to see you again in the near future. More

Vernon, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed three nights at this hotel. The girls working the front desk were exceptional. On our first night my wife found the king bed to hard. When we told the girl at the front desk she without hesitation moved us to an upgraded room where the bed was softer.. The hotel was very clean and obviously recently updated. We... More

Review collected in partnership with Best Western

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

The staff seem to be mentioned in so many of these reviews. Thanks for mentioning how awesome they are. They are incredible. In fact, the property just received a Director's Award today which is earned for superior acheivement in Quality Assurance. This is a testament to their hard work and dedication. We hope to see you guys again soon. More

Winnipeg, Canada
Top Contributor
85 reviews 85 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love visiting the city of Nelson, I called the hotel at the last minute and was able to get a room at a reasonable rate for the region and quality of stay. The room was clean and comfortable. the last time I has stayed at this location was over 25 years ago. the remodelling upgrades and expansion of this... More

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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic stay in Nelson at the Best Western. The staff are amazing. I can't imagine staying anywhere else. I left my motorcycle lights on in the parking lot across the street and the front desk staff went the extra mile to call us and let us know. Great location and fantastic Value. 10 out of 10. Thanks!... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Brian has worked at this property well before we purchased it in 2003. He is an example of so many great people that we were lucky to keep aboard. The staff are our greatest asset. I will be sure to let Brian know of your note to him. Thanks for staying with us. More

Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a great trip to Nelson, and decided to stay at the Best Western Plus on Baker street... the hotel itself is extremely nice, check in was fast, and the ladies up front were great to deal with. Beds were extremely comfortable, fridge was quiet, microwave didn't get used, but was available, and there was a Keurig in the room... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

We have been receiving so many compliments about the Front Desk staff. They do a fantastic job. The Keurig coffee makers were just put into the rooms a couple months ago. They are so good that we are spending way more money on in room coffee! We are happy to see everyone walking around with their to go cups. That's... More

Richland, WA
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling the Selkirk Loop and wanted a place to stay right in downtown in Nelson, BC. This hotel is right on Baker Street at the west end and it enabled us to walk everyplace we wanted to go or to just amble up and down the street window shopping. The Baker Street Inn was easy to find and... More

Was this review helpful? Yes
Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Thanks so much for your detailed review. We get so many guests doing the Selkirk Loop. I hope you enjoyed that amazing drive. Thanks also for mentioning our newly renovated bathrooms. People are loving the changes to our newly renovated rooms. We hope to see you again soon. More

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Additional Information about BEST WESTERN PLUS Baker Street Inn & Convention Centre

Address: 153 Baker Street, Nelson, British Columbia V1L4H1, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Nelson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Baker Street Inn & Convention Centre 3*
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Also Known As:
Best Western Nelson
Nelson Best Western

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