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BEST WESTERN PLUS Baker Street Inn & Convention Centre

3.0 of 5 153 Baker Street, Nelson, British Columbia V1L4H1, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Baker Street Inn & Convention Centre
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BEST WESTERN PLUS Baker Street Inn & Convention Centre
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263 reviews from our community

Traveler rating
    144
    83
    30
    2
    4
See reviews for
56
78
28
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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    (263)
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    (48)
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Kamloops, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were booked into another property in Nelson that claimed to accept dogs on their website but when we checked in suddenly the dog was a problem. This was not the case at the Best Western, they greeted us with open arms and had no problem with our dog. We were in a room facing the little courtyard so it... More

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Prince George
Top Contributor
106 reviews 106 reviews
95 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay at The Baker Street Inn 10-12 nights each year. The management obviously takes great care of this hotel. Check in as usual is painless. Even when it's busy the staff does not get frazzled. Parking is pretty good. I drive a 25 foot long truck so parking is rarely convenient. The attached restaurant is very very good. Especially... More

Review collected in partnership with Best Western

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Radium Hot Springs, Canada
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at a great many Best Western Hotels. This is the first Best Western PLUS that has not offered a free breakfast to its patrons. I asked about that and was advised that the owner of the hotel also owns the restaurant next door, so want people to patronize it. We did, and although breakfast there was good... More

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Just so you know, there are hundreds of Best Western properties all over North America and worldwide that do not include a free breakfast. It is simply not a requirement to include a free breakfast even though there are many that do. All Best Western's do, however, offer a rate that does in fact include breakfast. At our property, it... More

Toronto, Canada
Top Contributor
87 reviews 87 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Baker Street in Nelson is a great experience and it is worth while to stay on the street where you can walk to everything. There are great restaurants, coffee shops, book stores and bike rentals close by.

Review collected in partnership with Best Western

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Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My family (2 young children) and I stayed here for two nights while I was in town on business. The rooms are comfortable and the clean and bright area of refuge you want at the end of busy days. The staff were great, never complaining about the occasional toddler behaviour that we were doing our best to keep in check.... More

Review collected in partnership with Best Western

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Honolu
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight at this hotel, the rooms are very clean and comfortable. Bed was very nice. Although a bit pricy... Staff very helpful, and informative. Parking is across the road from the hotel, made it a little difficult unloading.

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

While our parking lot is located across the street, we have a loading zone directly in front of the hotel where everything can get unloaded with ease. We are happy that you enjoyed the property and thanks for offering up a review. More

Alberta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at many other hotels in Nelson and while there are some fantastic options available, BW Baker Street has impressed me the most! It is beautifully appointed, centrally located and very well priced for the amenities. The rooms are decorated in pleasing, rustic colors and delightfully attractive furnishings. The bathrooms were luxurious with pristine ceramic tile and granite... More

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

This is great to hear. We have redecorated all of the rooms with new furniture and new granite vanities in the bathrooms. They have made a big impact on the overall guest experience. Thanks for saying so yourself. More

Victoria, Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable beds, effective climate control, good weights room, a hot tub, good location, well kept and updated. I was very pleased with my stay at the Best Western. Everything feels very modern, everything is kept very clean, the rooms aren't dusty or stuffy at all, the beds and bedding helps you just melt into a deep sleep - I'm very... More

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

We are glad you enjoyed it. Thanks for staying with us. Hopefully you will come back to Nelson again soon. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I complained to the owner about a violent fight which broke out in the room next to us and the police had to be called, and he blamed me for not calling front desk sooner. Very rude and disrespectful.

Was this review helpful? Yes 1
Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Hi Meriem. The night in question there was an altercation in a room. Unfortunately it led to an eviction with the police being called to take away the culprits. We surprisingly did not get any complaints from any room guests that night. All I said to you was that it would have been great to phone down to inform the... More

maple ridge, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The motel was very clean. Staff were very sociable and informative. Would stay again, but would make sure my room would be on the highway side. Can't believe Best Western would build that close to the rail road. Very noisy during the night what with the screeching as the brakes are applied.

Review collected in partnership with Best Western

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Ryan M, General Manager at BEST WESTERN PLUS Baker Street Inn & Convention Centre, responded to this review

Thanks for staying with us. Unfortunately the train tracks just run right through town so most downtown businesses are relatively close to the trains which can obviously be heard when they come through town. I am sorry if they kept you up. More

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Additional Information about BEST WESTERN PLUS Baker Street Inn & Convention Centre

Address: 153 Baker Street, Nelson, British Columbia V1L4H1, Canada
Phone Number:
Location: Canada > British Columbia > Kootenay Rockies > Nelson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Baker Street Inn & Convention Centre 3*
Number of rooms: 70
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Also Known As:
Best Western Nelson
Nelson Best Western

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