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Quality Resort Bayside

3.0 of 5
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240 Dogwood Street, Parksville, British Columbia V9P 2H5, Canada (Formerly Bayside Oceanfront Inn)
Quality Resort Bayside
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Ranked #11 of 12 Hotels in Parksville
A recent review
4 of 5 stars Reviewed March 7, 2015
exad North Vancouver, Canada
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125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Victoria, British Columbia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 17, 2015

This was our second trip to this hotel. The first being aver 5 years ago. It is getting very tired. We chose this hotel because it had a swimming pool and since we were not going to some place tropical for Spring Break it was going to be our fun. The pool was under a cover and not in operation.... More 

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MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

On behalf of the Quality Resort Bayside I apologize that it did not turn out to be a great Spring Break Getaway for you and your family. We are trying hard to do renovations with as little disruption to our guests as possible. I personally printed off your comments and have addressed them with the owner. Again our sincere apologies... More 

North Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

My wife and I recently returned to Vancouver Island to attend a good friend's retirement party. The celebration was being held at the Bayside in Parksville, so it made sense to stay there. The hotel itself is spectacularly located on the bay facing the Coast Mountains on the Mainland. The common areas and rooms have been updated, the bed was... More 

Was this review helpful? Yes 2
MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

On behalf of our team at Quality Resort Bayside, THANK YOU! We are so happy that you enjoyed your stay with us; we loved having you here. I have passed on your kind and positive comments to our Chef and his team, the General Manager and the Owner. We hope to see you soon. All the best to you and... More 

Burnaby, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2015

I made an error and accidently booked for the wrong day at this hotel. When I showed up a day late it looked like I would have to pay the booking site for the extra day (non-refundable) but the staff went out of their way to help straighten the error out with the booking company so that I was not... More 

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Surrey, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2015

Stayed here last part of January/2015. It was our first trip with our black lab. Staff were very accommodating, just asked for a phone number when we left to go to dinner. Desk manager was especially courteous and friendly. We will go back.

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Victoria, Canada
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stopped here while driving up the Island. We received a great loyalty upgrade, and our room was very clean. The TV was good, and we found the channel guide! The pool and hot tub were warm and hot, and well maintained. We had snacks in the pub, and it was a very large serving. Sports were on the big... More 

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Calgary
Top Contributor
97 reviews 97 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 13, 2014

Stayed only one night at this hotel, so I cannot comment on the resort amenities. The room was clean and service was friendly and competent. We had an ocean view room, but the sun didn't cooperate for a memorable sunrise. Breakfast was not included and after seeing the prices, we decided for a Timmy's breakfast instead.

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MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

Thank you for your feedback! That is unfortunate the Island weather was not cooperating with your travel plans; we do have the most incredible sunrises and sunsets. Our breakfast is budgeted at reasonable prices, especially since the majority of the locals are either retired or young families. However, we do completely understand going to Tim Hortons for breakfast because it... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 8, 2014

We went there to spend a long weekend celebrating our anniversary. Our room was nice, wide and had a great view to the beach. To watch the sunset and the sunrise there was stunning and romantic. At the evening, we took a walk around the beach. It was a great experience. Though, we didn't have the same opinion about the... More 

Was this review helpful? Yes 1
MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

Thank you for your recent stay with us! We brought your comments to the attention of our Chefs and the good news is that they have created a brand new, incredible menu. We hope to see you again in the near future. All the best to you and your loved ones during the holidays. More 

honeymoon bay, bc canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2014

We enjoyed our recent stay at this Inn. The staff was friendly and very helpful. The room was clean, quiet and comfortable and the view was so wonderful to wake up to every morning. The food in the restaurant was very good and the service was helpful when I needed a substitute for a menu item. There are a few... More 

Was this review helpful? Yes 2
MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

Thank you so much for your feedback! We are trying our best to upgrade our hotel and satisfy all of our guests. All the best to you and your loved ones. More 

Burnaby, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed September 18, 2014

While the location was close to the beach and local attractions, the hotel left a little to be desired. We booked two rooms and requested connecting or side-by-side. Hotel claims they never received that request. We were on the same floor, but on opposite ends. Elevator not working. If you wanted to use it, you called someone from the balcony... More 

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MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

On behalf of our hotel I do apologize to you and your family. We are in the process of detailed upgrades, the building inside/out and the number one detail, guests' service. Our elevator had been an issue to find the proper parts, happy to say this has been resolved. My apologies that it was not running properly during your stay... More 

1 review
1 of 5 stars Reviewed September 17, 2014

Disgusting dirty rooms!! Complained about the first room only for them to give us another dirty room.Was upgraded to the Executive Suite as we were going to leave.The only positive to the hotel was the view. Will not be visiting again.

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MKP71, Public Relations Manager at Quality Resort Bayside, responded to this review

Your comments have been addressed with both the Housekeeping Department and the Front Desk Manager. We apologize for the inconveniences you had during your stay with us. Our housekeeping department has won many awards and they have been with the family owned business for many years. We value guests' comments to help improve our quality. Again our sincere apologies. Quality... More 

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